Complaints & Recalls
Consumer Complaints
3 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2017 ACURA RLX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SEVERE VIBRATION ON THE DRIVER'S SIDE WHEEL. THE CONTACT WAS ABLE TO FEEL THE FAILURE MORE WHILE DRIVING HIGHER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. ACURA OF ORANGE PARK (7200 BLANDING BLVD, JACKSONVILLE, FLORIDA) STATED THAT THE BRAKES NEEDED TO BE RESURFACED. PRIOR TO THE FAILURE, THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN ACURA CERTIFIED TECHNICIAN WOULD HAVE TO DETERMINE THE CAUSE OF THE FAILURE BEFORE ANY FURTHER ACTION WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 ACURA RLX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SEVERE VIBRATION ON THE DRIVER'S SIDE WHEEL. THE CONTACT WAS ABLE TO FEEL THE FAILURE MORE WHILE DRIVING HIGHER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. ACURA OF ORANGE PARK (7200 BLANDING BLVD, JACKSONVILLE, FLORIDA) STATED THAT THE BRAKES NEEDED TO BE RESURFACED. PRIOR TO THE FAILURE, THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN ACURA CERTIFIED TECHNICIAN WOULD HAVE TO DETERMINE THE CAUSE OF THE FAILURE BEFORE ANY FURTHER ACTION WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 ACURA RLX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SEVERE VIBRATION ON THE DRIVER'S SIDE WHEEL. THE CONTACT WAS ABLE TO FEEL THE FAILURE MORE WHILE DRIVING HIGHER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. ACURA OF ORANGE PARK (7200 BLANDING BLVD, JACKSONVILLE, FLORIDA) STATED THAT THE BRAKES NEEDED TO BE RESURFACED. PRIOR TO THE FAILURE, THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN ACURA CERTIFIED TECHNICIAN WOULD HAVE TO DETERMINE THE CAUSE OF THE FAILURE BEFORE ANY FURTHER ACTION WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.
Mfg Campaign: 11066940
Recall Date: Feb 5, 2018
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 ACURA RLX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SEVERE VIBRATION ON THE DRIVER'S SIDE WHEEL. THE CONTACT WAS ABLE TO FEEL THE FAILURE MORE WHILE DRIVING HIGHER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. ACURA OF ORANGE PARK (7200 BLANDING BLVD, JACKSONVILLE, FLORIDA) STATED THAT THE BRAKES NEEDED TO BE RESURFACED. PRIOR TO THE FAILURE, THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN ACURA CERTIFIED TECHNICIAN WOULD HAVE TO DETERMINE THE CAUSE OF THE FAILURE BEFORE ANY FURTHER ACTION WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 ACURA RLX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SEVERE VIBRATION ON THE DRIVER'S SIDE WHEEL. THE CONTACT WAS ABLE TO FEEL THE FAILURE MORE WHILE DRIVING HIGHER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. ACURA OF ORANGE PARK (7200 BLANDING BLVD, JACKSONVILLE, FLORIDA) STATED THAT THE BRAKES NEEDED TO BE RESURFACED. PRIOR TO THE FAILURE, THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN ACURA CERTIFIED TECHNICIAN WOULD HAVE TO DETERMINE THE CAUSE OF THE FAILURE BEFORE ANY FURTHER ACTION WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 ACURA RLX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SEVERE VIBRATION ON THE DRIVER'S SIDE WHEEL. THE CONTACT WAS ABLE TO FEEL THE FAILURE MORE WHILE DRIVING HIGHER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. ACURA OF ORANGE PARK (7200 BLANDING BLVD, JACKSONVILLE, FLORIDA) STATED THAT THE BRAKES NEEDED TO BE RESURFACED. PRIOR TO THE FAILURE, THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN ACURA CERTIFIED TECHNICIAN WOULD HAVE TO DETERMINE THE CAUSE OF THE FAILURE BEFORE ANY FURTHER ACTION WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.
Mfg Campaign: 11066940
Recall Date: Feb 5, 2018
Honda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 ACURA RLX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SEVERE VIBRATION ON THE DRIVER'S SIDE WHEEL. THE CONTACT WAS ABLE TO FEEL THE FAILURE MORE WHILE DRIVING HIGHER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. ACURA OF ORANGE PARK (7200 BLANDING BLVD, JACKSONVILLE, FLORIDA) STATED THAT THE BRAKES NEEDED TO BE RESURFACED. PRIOR TO THE FAILURE, THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN ACURA CERTIFIED TECHNICIAN WOULD HAVE TO DETERMINE THE CAUSE OF THE FAILURE BEFORE ANY FURTHER ACTION WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 ACURA RLX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SEVERE VIBRATION ON THE DRIVER'S SIDE WHEEL. THE CONTACT WAS ABLE TO FEEL THE FAILURE MORE WHILE DRIVING HIGHER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. ACURA OF ORANGE PARK (7200 BLANDING BLVD, JACKSONVILLE, FLORIDA) STATED THAT THE BRAKES NEEDED TO BE RESURFACED. PRIOR TO THE FAILURE, THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN ACURA CERTIFIED TECHNICIAN WOULD HAVE TO DETERMINE THE CAUSE OF THE FAILURE BEFORE ANY FURTHER ACTION WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 ACURA RLX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SEVERE VIBRATION ON THE DRIVER'S SIDE WHEEL. THE CONTACT WAS ABLE TO FEEL THE FAILURE MORE WHILE DRIVING HIGHER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. ACURA OF ORANGE PARK (7200 BLANDING BLVD, JACKSONVILLE, FLORIDA) STATED THAT THE BRAKES NEEDED TO BE RESURFACED. PRIOR TO THE FAILURE, THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN ACURA CERTIFIED TECHNICIAN WOULD HAVE TO DETERMINE THE CAUSE OF THE FAILURE BEFORE ANY FURTHER ACTION WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.
Mfg Campaign: 11066940
Recall Date: Feb 5, 2018
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