Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Airstream, Inc.
Safety Issue:
Airstream, Inc. (Airstream) is recalling certain 2021-2022 Basecamp, Bambi, Atlas, Interstate, and Interstate 19 travel trailers equipped with certain 2-burner cooktops. The burner control valves may become damaged, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 8, 2022
Airstream, Inc.
Safety Issue:
Airstream, Inc. (Airstream) is recalling certain 2021 Interstate Nineteen vehicles. The buss bar circuit breaker may have been incorrectly wired.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 12, 2021
Consumer Complaints
2 ComplaintsAirstream, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The whole instrument cluster went dark suddenly while driving. I had no idea what speed I was going. Eventually I was able to safely pull over to check what was happening. There were no warnings. We checked the instrument cluster dimming and this made no difference. We tested the lights, indicators and brake lights and all were functioning. It was very disconcerting. As we were in small town there was no Mercedes dealer to check with. I did a quick search and found some interesting comments saying it's a "common" fault and giving suggestions on how to fix it. Seems the best way is to disconnect the battery power for several minutes and then restart the vehicle. This worked for us. This is a most unsatisfactory incident and should be fully investigated as a safety issue.
Corrective Action:
The whole instrument cluster went dark suddenly while driving. I had no idea what speed I was going. Eventually I was able to safely pull over to check what was happening. There were no warnings. We checked the instrument cluster dimming and this made no difference. We tested the lights, indicators and brake lights and all were functioning. It was very disconcerting. As we were in small town there was no Mercedes dealer to check with. I did a quick search and found some interesting comments saying it's a "common" fault and giving suggestions on how to fix it. Seems the best way is to disconnect the battery power for several minutes and then restart the vehicle. This worked for us. This is a most unsatisfactory incident and should be fully investigated as a safety issue.
Additional Notes:
The whole instrument cluster went dark suddenly while driving. I had no idea what speed I was going. Eventually I was able to safely pull over to check what was happening. There were no warnings. We checked the instrument cluster dimming and this made no difference. We tested the lights, indicators and brake lights and all were functioning. It was very disconcerting. As we were in small town there was no Mercedes dealer to check with. I did a quick search and found some interesting comments saying it's a "common" fault and giving suggestions on how to fix it. Seems the best way is to disconnect the battery power for several minutes and then restart the vehicle. This worked for us. This is a most unsatisfactory incident and should be fully investigated as a safety issue.
Mfg Campaign: 11572848
Recall Date: Feb 20, 2024
Airstream, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The whole instrument cluster went dark suddenly while driving. I had no idea what speed I was going. Eventually I was able to safely pull over to check what was happening. There were no warnings. We checked the instrument cluster dimming and this made no difference. We tested the lights, indicators and brake lights and all were functioning. It was very disconcerting. As we were in small town there was no Mercedes dealer to check with. I did a quick search and found some interesting comments saying it's a "common" fault and giving suggestions on how to fix it. Seems the best way is to disconnect the battery power for several minutes and then restart the vehicle. This worked for us. This is a most unsatisfactory incident and should be fully investigated as a safety issue.
Corrective Action:
The whole instrument cluster went dark suddenly while driving. I had no idea what speed I was going. Eventually I was able to safely pull over to check what was happening. There were no warnings. We checked the instrument cluster dimming and this made no difference. We tested the lights, indicators and brake lights and all were functioning. It was very disconcerting. As we were in small town there was no Mercedes dealer to check with. I did a quick search and found some interesting comments saying it's a "common" fault and giving suggestions on how to fix it. Seems the best way is to disconnect the battery power for several minutes and then restart the vehicle. This worked for us. This is a most unsatisfactory incident and should be fully investigated as a safety issue.
Additional Notes:
The whole instrument cluster went dark suddenly while driving. I had no idea what speed I was going. Eventually I was able to safely pull over to check what was happening. There were no warnings. We checked the instrument cluster dimming and this made no difference. We tested the lights, indicators and brake lights and all were functioning. It was very disconcerting. As we were in small town there was no Mercedes dealer to check with. I did a quick search and found some interesting comments saying it's a "common" fault and giving suggestions on how to fix it. Seems the best way is to disconnect the battery power for several minutes and then restart the vehicle. This worked for us. This is a most unsatisfactory incident and should be fully investigated as a safety issue.
Mfg Campaign: 11572848
Recall Date: Feb 20, 2024
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