Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 20UF/AUDI:20YF
Recall Date: Feb 14, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69BY
Recall Date: Mar 22, 2021
Consumer Complaints
17 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Car has 50,000 miles and vehicle has a bulletin on the vehicle from Audi, where the vehicle goes into limp mode and only shift through certain gears, rendering the vehicle, unable to drive and creating a safety hazard due to the fact that it can’t drive at Highway speed and or jolt and skips gears. Code for the P173600 known issue by Audi, went into mode while merging onto freeway and a lost control of vehicle.
Corrective Action:
Car has 50,000 miles and vehicle has a bulletin on the vehicle from Audi, where the vehicle goes into limp mode and only shift through certain gears, rendering the vehicle, unable to drive and creating a safety hazard due to the fact that it can’t drive at Highway speed and or jolt and skips gears. Code for the P173600 known issue by Audi, went into mode while merging onto freeway and a lost control of vehicle.
Additional Notes:
Car has 50,000 miles and vehicle has a bulletin on the vehicle from Audi, where the vehicle goes into limp mode and only shift through certain gears, rendering the vehicle, unable to drive and creating a safety hazard due to the fact that it can’t drive at Highway speed and or jolt and skips gears. Code for the P173600 known issue by Audi, went into mode while merging onto freeway and a lost control of vehicle.
Mfg Campaign: 11654220
Recall Date: Apr 12, 2025
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Audi A3. The contact stated that while operating the vehicle, the transmission malfunction warning light was displayed, and the vehicle failed to shift into reverse. The vehicle was driven to the local dealer who diagnosed that the transmission mechatronics had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The failure mileage was 17,525.
Corrective Action:
The contact owns a 2020 Audi A3. The contact stated that while operating the vehicle, the transmission malfunction warning light was displayed, and the vehicle failed to shift into reverse. The vehicle was driven to the local dealer who diagnosed that the transmission mechatronics had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The failure mileage was 17,525.
Additional Notes:
The contact owns a 2020 Audi A3. The contact stated that while operating the vehicle, the transmission malfunction warning light was displayed, and the vehicle failed to shift into reverse. The vehicle was driven to the local dealer who diagnosed that the transmission mechatronics had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The failure mileage was 17,525.
Mfg Campaign: 11644062
Recall Date: Feb 21, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
As of October 25, 2022, the manufacturer (Audi) continues to not provide a solution to Recall Number 69BY / NHTSA Recall Number 21V198, stating that parts are still not available.
Corrective Action:
As of October 25, 2022, the manufacturer (Audi) continues to not provide a solution to Recall Number 69BY / NHTSA Recall Number 21V198, stating that parts are still not available.
Additional Notes:
As of October 25, 2022, the manufacturer (Audi) continues to not provide a solution to Recall Number 69BY / NHTSA Recall Number 21V198, stating that parts are still not available.
Mfg Campaign: 11490844
Recall Date: Oct 25, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The passenger occupant detection system has permanently failed and causes my passenger airbag to be off at all times including when a passenger is seated in the vehicle. The seatbelt sensor also goes off when no one is in the seat. Audi dealership said this is an Audi issue and the parts are not in stock. This is a huge safety issue.
Corrective Action:
The passenger occupant detection system has permanently failed and causes my passenger airbag to be off at all times including when a passenger is seated in the vehicle. The seatbelt sensor also goes off when no one is in the seat. Audi dealership said this is an Audi issue and the parts are not in stock. This is a huge safety issue.
Additional Notes:
The passenger occupant detection system has permanently failed and causes my passenger airbag to be off at all times including when a passenger is seated in the vehicle. The seatbelt sensor also goes off when no one is in the seat. Audi dealership said this is an Audi issue and the parts are not in stock. This is a huge safety issue.
Mfg Campaign: 11482940
Recall Date: Sep 5, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The passenger occupant detection system has permanently failed and causes my passenger airbag to be off at all times including when a passenger is seated in the vehicle. The seatbelt sensor also goes off when no one is in the seat. Audi dealership said this is an Audi issue and the parts are not in stock. This is a huge safety issue.
Corrective Action:
The passenger occupant detection system has permanently failed and causes my passenger airbag to be off at all times including when a passenger is seated in the vehicle. The seatbelt sensor also goes off when no one is in the seat. Audi dealership said this is an Audi issue and the parts are not in stock. This is a huge safety issue.
Additional Notes:
The passenger occupant detection system has permanently failed and causes my passenger airbag to be off at all times including when a passenger is seated in the vehicle. The seatbelt sensor also goes off when no one is in the seat. Audi dealership said this is an Audi issue and the parts are not in stock. This is a huge safety issue.
Mfg Campaign: 11482940
Recall Date: Sep 5, 2022
Volkswagen Group Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
Our vehicle was purchased new a year and four months before the tires were considered completely "dry rotted" out by the Audi technician. The vehicle has 35, 737 miles on it, but it was all highway commuting driving. The TMPS never sparked an issue until the tires got down to 10 PSI only 10 miles before we were on our way to the dealership for this routine 30k maintenance appointment. The tech said that the TMPS would not show an issue because the faulty tires were all worn down with dry rot equally. So it was a 1: 2 punch of faulty tires with a terrible design to the TMPS. To make it worse, we were supposed to have the car in for this maintenance plan 3 weeks before, but Audi called to tell us they were canceling our appointment because they were double booked. In fact, the only reason this car was even able to be seen at this appointment on this day three weeks later was because our other Audi was scheduled for routine maintenance the day of this appointment and we asked to push back our other Audi so this one could be seen since it was too much of a delay. SO our safety kept being put at risk by a design flaw with the vehicle that did not show an issue when it should have, faulty tires given to us by Audi, and then a large delay in service we were supposed to receive (nd a delay in service on our other vehicle as well). Also they were unable to fix the other recall on the vehicle because Audi ran out of parts for it, so we are at risk still for that recall issue. It is unknown when they will address this. Also interestingly enough, we have maintenance and repair plans for everything on this vehicle, and of course, this just happened to be the one thing not covered conveniently. We submitted to Audi that this is unacceptable, and they refused to help us. The mechanic included a video of the damage to the tires that we will submit with this. The link for this is https://asr.autonation.com/1uPfbpuqWB We will also download it and submit it in case this link is delete
Corrective Action:
Our vehicle was purchased new a year and four months before the tires were considered completely "dry rotted" out by the Audi technician. The vehicle has 35, 737 miles on it, but it was all highway commuting driving. The TMPS never sparked an issue until the tires got down to 10 PSI only 10 miles before we were on our way to the dealership for this routine 30k maintenance appointment. The tech said that the TMPS would not show an issue because the faulty tires were all worn down with dry rot equally. So it was a 1: 2 punch of faulty tires with a terrible design to the TMPS. To make it worse, we were supposed to have the car in for this maintenance plan 3 weeks before, but Audi called to tell us they were canceling our appointment because they were double booked. In fact, the only reason this car was even able to be seen at this appointment on this day three weeks later was because our other Audi was scheduled for routine maintenance the day of this appointment and we asked to push back our other Audi so this one could be seen since it was too much of a delay. SO our safety kept being put at risk by a design flaw with the vehicle that did not show an issue when it should have, faulty tires given to us by Audi, and then a large delay in service we were supposed to receive (nd a delay in service on our other vehicle as well). Also they were unable to fix the other recall on the vehicle because Audi ran out of parts for it, so we are at risk still for that recall issue. It is unknown when they will address this. Also interestingly enough, we have maintenance and repair plans for everything on this vehicle, and of course, this just happened to be the one thing not covered conveniently. We submitted to Audi that this is unacceptable, and they refused to help us. The mechanic included a video of the damage to the tires that we will submit with this. The link for this is https://asr.autonation.com/1uPfbpuqWB We will also download it and submit it in case this link is delete
Additional Notes:
Our vehicle was purchased new a year and four months before the tires were considered completely "dry rotted" out by the Audi technician. The vehicle has 35, 737 miles on it, but it was all highway commuting driving. The TMPS never sparked an issue until the tires got down to 10 PSI only 10 miles before we were on our way to the dealership for this routine 30k maintenance appointment. The tech said that the TMPS would not show an issue because the faulty tires were all worn down with dry rot equally. So it was a 1: 2 punch of faulty tires with a terrible design to the TMPS. To make it worse, we were supposed to have the car in for this maintenance plan 3 weeks before, but Audi called to tell us they were canceling our appointment because they were double booked. In fact, the only reason this car was even able to be seen at this appointment on this day three weeks later was because our other Audi was scheduled for routine maintenance the day of this appointment and we asked to push back our other Audi so this one could be seen since it was too much of a delay. SO our safety kept being put at risk by a design flaw with the vehicle that did not show an issue when it should have, faulty tires given to us by Audi, and then a large delay in service we were supposed to receive (nd a delay in service on our other vehicle as well). Also they were unable to fix the other recall on the vehicle because Audi ran out of parts for it, so we are at risk still for that recall issue. It is unknown when they will address this. Also interestingly enough, we have maintenance and repair plans for everything on this vehicle, and of course, this just happened to be the one thing not covered conveniently. We submitted to Audi that this is unacceptable, and they refused to help us. The mechanic included a video of the damage to the tires that we will submit with this. The link for this is https://asr.autonation.com/1uPfbpuqWB We will also download it and submit it in case this link is delete
Mfg Campaign: 11469701
Recall Date: Jun 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Supposedly the recall parts for the PODS system can’t be replaced because AUDI is not manufacturing the necessary part!! There is no schedule or estimated time for when the parts will become available. Now I am afraid to drive my car knowing my passenger is not safe! This requires immediate attention as I cannot risk my passengers’ lives every time they are in my car. We have been trying to resolve this for months and the service center says they cannot do anything until the parts somehow magically become available.
Corrective Action:
Supposedly the recall parts for the PODS system can’t be replaced because AUDI is not manufacturing the necessary part!! There is no schedule or estimated time for when the parts will become available. Now I am afraid to drive my car knowing my passenger is not safe! This requires immediate attention as I cannot risk my passengers’ lives every time they are in my car. We have been trying to resolve this for months and the service center says they cannot do anything until the parts somehow magically become available.
Additional Notes:
Supposedly the recall parts for the PODS system can’t be replaced because AUDI is not manufacturing the necessary part!! There is no schedule or estimated time for when the parts will become available. Now I am afraid to drive my car knowing my passenger is not safe! This requires immediate attention as I cannot risk my passengers’ lives every time they are in my car. We have been trying to resolve this for months and the service center says they cannot do anything until the parts somehow magically become available.
Mfg Campaign: 11468469
Recall Date: Jun 9, 2022
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Supposedly the recall parts for the PODS system can’t be replaced because AUDI is not manufacturing the necessary part!! There is no schedule or estimated time for when the parts will become available. Now I am afraid to drive my car knowing my passenger is not safe! This requires immediate attention as I cannot risk my passengers’ lives every time they are in my car. We have been trying to resolve this for months and the service center says they cannot do anything until the parts somehow magically become available.
Corrective Action:
Supposedly the recall parts for the PODS system can’t be replaced because AUDI is not manufacturing the necessary part!! There is no schedule or estimated time for when the parts will become available. Now I am afraid to drive my car knowing my passenger is not safe! This requires immediate attention as I cannot risk my passengers’ lives every time they are in my car. We have been trying to resolve this for months and the service center says they cannot do anything until the parts somehow magically become available.
Additional Notes:
Supposedly the recall parts for the PODS system can’t be replaced because AUDI is not manufacturing the necessary part!! There is no schedule or estimated time for when the parts will become available. Now I am afraid to drive my car knowing my passenger is not safe! This requires immediate attention as I cannot risk my passengers’ lives every time they are in my car. We have been trying to resolve this for months and the service center says they cannot do anything until the parts somehow magically become available.
Mfg Campaign: 11468469
Recall Date: Jun 9, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and Biener Audi (795 Northern Blvd, Great Neck, NY 11021) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and Biener Audi (795 Northern Blvd, Great Neck, NY 11021) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and Biener Audi (795 Northern Blvd, Great Neck, NY 11021) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11463014
Recall Date: May 2, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Audi A3. The contact stated that the front passenger’s side air bag alarm would chime intermittently. The contact took the vehicle to the local dealer and made the dealer aware of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer informed the contact to latch the front passenger’s seat belt latch at all times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 7,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Audi A3. The contact stated that the front passenger’s side air bag alarm would chime intermittently. The contact took the vehicle to the local dealer and made the dealer aware of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer informed the contact to latch the front passenger’s seat belt latch at all times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 7,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Audi A3. The contact stated that the front passenger’s side air bag alarm would chime intermittently. The contact took the vehicle to the local dealer and made the dealer aware of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer informed the contact to latch the front passenger’s seat belt latch at all times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 7,000. Parts distribution disconnect.
Mfg Campaign: 11456945
Recall Date: Mar 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 AUDI A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated the air bag warning light was illuminated. The approximate failure mileage was 7,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 AUDI A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated the air bag warning light was illuminated. The approximate failure mileage was 7,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 AUDI A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated the air bag warning light was illuminated. The approximate failure mileage was 7,000. Parts distribution disconnect.
Mfg Campaign: 11447456
Recall Date: Jan 14, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Audi A3. The contact stated while driving approximately 65-70 MPH with a passenger seated in the passenger’s seat, the "Air bag Off", "Malfunction, air bag off" warning light illuminated intermittently. The contact stated that the failure had been reoccurring while driving and the warning light remained illuminated. The dealer was notified of the failure and informed the contact that the failure was related to NHTSA Campaign Number: 21V198000 (Air Bags). The dealer also informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 9,500. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Audi A3. The contact stated while driving approximately 65-70 MPH with a passenger seated in the passenger’s seat, the "Air bag Off", "Malfunction, air bag off" warning light illuminated intermittently. The contact stated that the failure had been reoccurring while driving and the warning light remained illuminated. The dealer was notified of the failure and informed the contact that the failure was related to NHTSA Campaign Number: 21V198000 (Air Bags). The dealer also informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 9,500. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Audi A3. The contact stated while driving approximately 65-70 MPH with a passenger seated in the passenger’s seat, the "Air bag Off", "Malfunction, air bag off" warning light illuminated intermittently. The contact stated that the failure had been reoccurring while driving and the warning light remained illuminated. The dealer was notified of the failure and informed the contact that the failure was related to NHTSA Campaign Number: 21V198000 (Air Bags). The dealer also informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 9,500. VIN tool confirms parts not available.
Mfg Campaign: 11443609
Recall Date: Dec 13, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Nothing has happened (Yet), but Audi has still not come up with a fix for this problem since March 2021. This is real safety concern for front passengers in the 2020 Audi A3 autos.
Corrective Action:
Nothing has happened (Yet), but Audi has still not come up with a fix for this problem since March 2021. This is real safety concern for front passengers in the 2020 Audi A3 autos.
Additional Notes:
Nothing has happened (Yet), but Audi has still not come up with a fix for this problem since March 2021. This is real safety concern for front passengers in the 2020 Audi A3 autos.
Mfg Campaign: 11440739
Recall Date: Nov 17, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Airbags have had a recall since March 2021.
Corrective Action:
Airbags have had a recall since March 2021.
Additional Notes:
Airbags have had a recall since March 2021.
Mfg Campaign: 11438112
Recall Date: Oct 25, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
Corrective Action:
The contact owns a 2020 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
Additional Notes:
The contact owns a 2020 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
Mfg Campaign: 11430083
Recall Date: Aug 23, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Audi A3. The contact stated that while driving at various speeds, the vehicle would independently come to a complete stop as the brake, air bag, and seat belt warning lights would appear on the instrument panel. The contact also stated that while her husband was driving the vehicle 35 MPH, the vehicle accelerated independently as the steering wheel locked. The vehicle hit a railing and the airbags did not deploy upon impact. Her husband did not receive any medical attention after the accident. A police report was not filed. The vehicle was towed to an independent tow yard where it remained in their possession. The contact also stated that the ECM module was defective and would not properly track her vehicle's mileage. Prior to the accident, the contact had taken the vehicle to a dealer where they offered no assistance for the repair. The manufacturer was notified of the failure prior to the accident and was offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 3,000.
Corrective Action:
The contact owns a 2020 Audi A3. The contact stated that while driving at various speeds, the vehicle would independently come to a complete stop as the brake, air bag, and seat belt warning lights would appear on the instrument panel. The contact also stated that while her husband was driving the vehicle 35 MPH, the vehicle accelerated independently as the steering wheel locked. The vehicle hit a railing and the airbags did not deploy upon impact. Her husband did not receive any medical attention after the accident. A police report was not filed. The vehicle was towed to an independent tow yard where it remained in their possession. The contact also stated that the ECM module was defective and would not properly track her vehicle's mileage. Prior to the accident, the contact had taken the vehicle to a dealer where they offered no assistance for the repair. The manufacturer was notified of the failure prior to the accident and was offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 3,000.
Additional Notes:
The contact owns a 2020 Audi A3. The contact stated that while driving at various speeds, the vehicle would independently come to a complete stop as the brake, air bag, and seat belt warning lights would appear on the instrument panel. The contact also stated that while her husband was driving the vehicle 35 MPH, the vehicle accelerated independently as the steering wheel locked. The vehicle hit a railing and the airbags did not deploy upon impact. Her husband did not receive any medical attention after the accident. A police report was not filed. The vehicle was towed to an independent tow yard where it remained in their possession. The contact also stated that the ECM module was defective and would not properly track her vehicle's mileage. Prior to the accident, the contact had taken the vehicle to a dealer where they offered no assistance for the repair. The manufacturer was notified of the failure prior to the accident and was offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 3,000.
Mfg Campaign: 11429451
Recall Date: Aug 17, 2021
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2020 Audi A3. The contact stated that while driving at various speeds, the vehicle would independently come to a complete stop as the brake, air bag, and seat belt warning lights would appear on the instrument panel. The contact also stated that while her husband was driving the vehicle 35 MPH, the vehicle accelerated independently as the steering wheel locked. The vehicle hit a railing and the airbags did not deploy upon impact. Her husband did not receive any medical attention after the accident. A police report was not filed. The vehicle was towed to an independent tow yard where it remained in their possession. The contact also stated that the ECM module was defective and would not properly track her vehicle's mileage. Prior to the accident, the contact had taken the vehicle to a dealer where they offered no assistance for the repair. The manufacturer was notified of the failure prior to the accident and was offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 3,000.
Corrective Action:
The contact owns a 2020 Audi A3. The contact stated that while driving at various speeds, the vehicle would independently come to a complete stop as the brake, air bag, and seat belt warning lights would appear on the instrument panel. The contact also stated that while her husband was driving the vehicle 35 MPH, the vehicle accelerated independently as the steering wheel locked. The vehicle hit a railing and the airbags did not deploy upon impact. Her husband did not receive any medical attention after the accident. A police report was not filed. The vehicle was towed to an independent tow yard where it remained in their possession. The contact also stated that the ECM module was defective and would not properly track her vehicle's mileage. Prior to the accident, the contact had taken the vehicle to a dealer where they offered no assistance for the repair. The manufacturer was notified of the failure prior to the accident and was offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 3,000.
Additional Notes:
The contact owns a 2020 Audi A3. The contact stated that while driving at various speeds, the vehicle would independently come to a complete stop as the brake, air bag, and seat belt warning lights would appear on the instrument panel. The contact also stated that while her husband was driving the vehicle 35 MPH, the vehicle accelerated independently as the steering wheel locked. The vehicle hit a railing and the airbags did not deploy upon impact. Her husband did not receive any medical attention after the accident. A police report was not filed. The vehicle was towed to an independent tow yard where it remained in their possession. The contact also stated that the ECM module was defective and would not properly track her vehicle's mileage. Prior to the accident, the contact had taken the vehicle to a dealer where they offered no assistance for the repair. The manufacturer was notified of the failure prior to the accident and was offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 3,000.
Mfg Campaign: 11429451
Recall Date: Aug 17, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury