Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 91EK, Audi: 91EL
Recall Date: Nov 2, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91Ei
Recall Date: Oct 26, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Audi S3, A3, and RS3 vehicles. The front passenger air bag may have been folded incorrectly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69DZ
Recall Date: Aug 29, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Audi S3 and A3 sedans. The retention force of the seat belt tensioner on the driver and front passenger seats may be inadequate to properly restrain the occupants during a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 68i2
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022 A3 Sedan and S3 Sedan vehicles. The child seat anchorage fitting sleeves are incorrectly marked with a different symbol than the one described in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 72M7
Recall Date: Apr 6, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91CR
Recall Date: Oct 20, 2021
Consumer Complaints
7 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the alternator failed. The battery also failed. Multiple instances at the dealer trying to repair.
Corrective Action:
While driving the alternator failed. The battery also failed. Multiple instances at the dealer trying to repair.
Additional Notes:
While driving the alternator failed. The battery also failed. Multiple instances at the dealer trying to repair.
Mfg Campaign: 11541559
Recall Date: Aug 29, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving the alternator failed. The battery also failed. Multiple instances at the dealer trying to repair.
Corrective Action:
While driving the alternator failed. The battery also failed. Multiple instances at the dealer trying to repair.
Additional Notes:
While driving the alternator failed. The battery also failed. Multiple instances at the dealer trying to repair.
Mfg Campaign: 11541559
Recall Date: Aug 29, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2022 Audi A3. The contact received notification of NHTSA Campaign Numbers: 22V652000 (Air Bags) and 22V823000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Audi A3. The contact received notification of NHTSA Campaign Numbers: 22V652000 (Air Bags) and 22V823000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Audi A3. The contact received notification of NHTSA Campaign Numbers: 22V652000 (Air Bags) and 22V823000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11493657
Recall Date: Nov 15, 2022
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2022 Audi A3. The contact received notification of NHTSA Campaign Numbers: 22V652000 (Air Bags) and 22V823000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Audi A3. The contact received notification of NHTSA Campaign Numbers: 22V652000 (Air Bags) and 22V823000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Audi A3. The contact received notification of NHTSA Campaign Numbers: 22V652000 (Air Bags) and 22V823000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11493657
Recall Date: Nov 15, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2022 Audi A3. The contact received notification of NHTSA Campaign Number: 22V652000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Audi A3. The contact received notification of NHTSA Campaign Number: 22V652000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Audi A3. The contact received notification of NHTSA Campaign Number: 22V652000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11492097
Recall Date: Nov 3, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2022 Audi A3. The contact received notification of NHTSA Campaign Number: 22V515000 (Seat Belts) and 22V652000 (Air Bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the front and rear seat belts had malfunctioned. The seat belts would lock in position not enabling the passenger to release themselves from the seat belts. The seat belts sometimes fail to tighten and secure the passenger while seated. The manufacturer was made aware of the failure. The approximate failure mileage was 26,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Audi A3. The contact received notification of NHTSA Campaign Number: 22V515000 (Seat Belts) and 22V652000 (Air Bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the front and rear seat belts had malfunctioned. The seat belts would lock in position not enabling the passenger to release themselves from the seat belts. The seat belts sometimes fail to tighten and secure the passenger while seated. The manufacturer was made aware of the failure. The approximate failure mileage was 26,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Audi A3. The contact received notification of NHTSA Campaign Number: 22V515000 (Seat Belts) and 22V652000 (Air Bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the front and rear seat belts had malfunctioned. The seat belts would lock in position not enabling the passenger to release themselves from the seat belts. The seat belts sometimes fail to tighten and secure the passenger while seated. The manufacturer was made aware of the failure. The approximate failure mileage was 26,000. VIN tool confirms parts not available.
Mfg Campaign: 11487318
Recall Date: Sep 30, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2022 Audi A3. The contact received notification of NHTSA Campaign Number: 22V515000 (Seat Belts) and 22V652000 (Air Bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the front and rear seat belts had malfunctioned. The seat belts would lock in position not enabling the passenger to release themselves from the seat belts. The seat belts sometimes fail to tighten and secure the passenger while seated. The manufacturer was made aware of the failure. The approximate failure mileage was 26,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Audi A3. The contact received notification of NHTSA Campaign Number: 22V515000 (Seat Belts) and 22V652000 (Air Bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the front and rear seat belts had malfunctioned. The seat belts would lock in position not enabling the passenger to release themselves from the seat belts. The seat belts sometimes fail to tighten and secure the passenger while seated. The manufacturer was made aware of the failure. The approximate failure mileage was 26,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Audi A3. The contact received notification of NHTSA Campaign Number: 22V515000 (Seat Belts) and 22V652000 (Air Bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the front and rear seat belts had malfunctioned. The seat belts would lock in position not enabling the passenger to release themselves from the seat belts. The seat belts sometimes fail to tighten and secure the passenger while seated. The manufacturer was made aware of the failure. The approximate failure mileage was 26,000. VIN tool confirms parts not available.
Mfg Campaign: 11487318
Recall Date: Sep 30, 2022
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