Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19N3/19N4
Recall Date: Apr 11, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 80C5/80C6
Recall Date: Oct 5, 2017
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19M1
Recall Date: Jan 3, 2017
Consumer Complaints
18 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:THROTTLE
Potential Consequences:
The contact owns a 2016 Audi A4. The contact stated while driving approximately 65 MPH, the vehicle started shaking. The EPC warning light was illuminated. The vehicle was taken to the local dealer and diagnosed with cylinder #4 failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 88,000.
Corrective Action:
The contact owns a 2016 Audi A4. The contact stated while driving approximately 65 MPH, the vehicle started shaking. The EPC warning light was illuminated. The vehicle was taken to the local dealer and diagnosed with cylinder #4 failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 88,000.
Additional Notes:
The contact owns a 2016 Audi A4. The contact stated while driving approximately 65 MPH, the vehicle started shaking. The EPC warning light was illuminated. The vehicle was taken to the local dealer and diagnosed with cylinder #4 failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 88,000.
Mfg Campaign: 11464872
Recall Date: May 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
INITIALLY MY FUEL PUMP BEGAN LEAKING FUEL. TWO WEEKS AFTER REPLACEMENT, THE NEW AUDI FACTORY FUEL PUMP BEGAN LEAKING AGAIN AND HAD TO BE REPLACED. AFTER THE FUEL PUMP WAS REPLACED THE SECOND TIME, A LARGE AMOUNT OF FUEL BEGAN LEAKING AROUND THE FUEL INJECTORS. THIS WAS AN EXTREME SAFETY HAZARD BECAUSE OF THE LARGE AMOUNT OF FUEL LEAKING AND FALLING ONTO THE ALTERNATOR AND OTHER PARTS.
Corrective Action:
INITIALLY MY FUEL PUMP BEGAN LEAKING FUEL. TWO WEEKS AFTER REPLACEMENT, THE NEW AUDI FACTORY FUEL PUMP BEGAN LEAKING AGAIN AND HAD TO BE REPLACED. AFTER THE FUEL PUMP WAS REPLACED THE SECOND TIME, A LARGE AMOUNT OF FUEL BEGAN LEAKING AROUND THE FUEL INJECTORS. THIS WAS AN EXTREME SAFETY HAZARD BECAUSE OF THE LARGE AMOUNT OF FUEL LEAKING AND FALLING ONTO THE ALTERNATOR AND OTHER PARTS.
Additional Notes:
INITIALLY MY FUEL PUMP BEGAN LEAKING FUEL. TWO WEEKS AFTER REPLACEMENT, THE NEW AUDI FACTORY FUEL PUMP BEGAN LEAKING AGAIN AND HAD TO BE REPLACED. AFTER THE FUEL PUMP WAS REPLACED THE SECOND TIME, A LARGE AMOUNT OF FUEL BEGAN LEAKING AROUND THE FUEL INJECTORS. THIS WAS AN EXTREME SAFETY HAZARD BECAUSE OF THE LARGE AMOUNT OF FUEL LEAKING AND FALLING ONTO THE ALTERNATOR AND OTHER PARTS.
Mfg Campaign: 11235269
Recall Date: Jul 27, 2019
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL PUMP BEGAN LEAKING AT 55,000 MILE MARK
Corrective Action:
FUEL PUMP BEGAN LEAKING AT 55,000 MILE MARK
Additional Notes:
FUEL PUMP BEGAN LEAKING AT 55,000 MILE MARK
Mfg Campaign: 11228302
Recall Date: Jun 28, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AIR SYSTEM IS PUTTING OUT EXCESSIVE DEBRIS AND PARTICLES . COMPUTER MMI DOES NOT WORK. CAN NOT LOG INTO TO AUDI PORTAL PROPERTLY AND SYNC. MY SOFTWARE. NEVER RECEIVED MY RECALL ON THE ELECTRICAL SYSTEM WIRING. HAD IT AT THE DEALER FOR SERVICES MULTIPLE TIMES AND PROBLEM NOT RESOLVED. KEEPS REOCCURRING
Corrective Action:
AIR SYSTEM IS PUTTING OUT EXCESSIVE DEBRIS AND PARTICLES . COMPUTER MMI DOES NOT WORK. CAN NOT LOG INTO TO AUDI PORTAL PROPERTLY AND SYNC. MY SOFTWARE. NEVER RECEIVED MY RECALL ON THE ELECTRICAL SYSTEM WIRING. HAD IT AT THE DEALER FOR SERVICES MULTIPLE TIMES AND PROBLEM NOT RESOLVED. KEEPS REOCCURRING
Additional Notes:
AIR SYSTEM IS PUTTING OUT EXCESSIVE DEBRIS AND PARTICLES . COMPUTER MMI DOES NOT WORK. CAN NOT LOG INTO TO AUDI PORTAL PROPERTLY AND SYNC. MY SOFTWARE. NEVER RECEIVED MY RECALL ON THE ELECTRICAL SYSTEM WIRING. HAD IT AT THE DEALER FOR SERVICES MULTIPLE TIMES AND PROBLEM NOT RESOLVED. KEEPS REOCCURRING
Mfg Campaign: 11128009
Recall Date: Sep 7, 2018
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AIR SYSTEM IS PUTTING OUT EXCESSIVE DEBRIS AND PARTICLES . COMPUTER MMI DOES NOT WORK. CAN NOT LOG INTO TO AUDI PORTAL PROPERTLY AND SYNC. MY SOFTWARE. NEVER RECEIVED MY RECALL ON THE ELECTRICAL SYSTEM WIRING. HAD IT AT THE DEALER FOR SERVICES MULTIPLE TIMES AND PROBLEM NOT RESOLVED. KEEPS REOCCURRING
Corrective Action:
AIR SYSTEM IS PUTTING OUT EXCESSIVE DEBRIS AND PARTICLES . COMPUTER MMI DOES NOT WORK. CAN NOT LOG INTO TO AUDI PORTAL PROPERTLY AND SYNC. MY SOFTWARE. NEVER RECEIVED MY RECALL ON THE ELECTRICAL SYSTEM WIRING. HAD IT AT THE DEALER FOR SERVICES MULTIPLE TIMES AND PROBLEM NOT RESOLVED. KEEPS REOCCURRING
Additional Notes:
AIR SYSTEM IS PUTTING OUT EXCESSIVE DEBRIS AND PARTICLES . COMPUTER MMI DOES NOT WORK. CAN NOT LOG INTO TO AUDI PORTAL PROPERTLY AND SYNC. MY SOFTWARE. NEVER RECEIVED MY RECALL ON THE ELECTRICAL SYSTEM WIRING. HAD IT AT THE DEALER FOR SERVICES MULTIPLE TIMES AND PROBLEM NOT RESOLVED. KEEPS REOCCURRING
Mfg Campaign: 11128009
Recall Date: Sep 7, 2018
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
AIR SYSTEM IS PUTTING OUT EXCESSIVE DEBRIS AND PARTICLES . COMPUTER MMI DOES NOT WORK. CAN NOT LOG INTO TO AUDI PORTAL PROPERTLY AND SYNC. MY SOFTWARE. NEVER RECEIVED MY RECALL ON THE ELECTRICAL SYSTEM WIRING. HAD IT AT THE DEALER FOR SERVICES MULTIPLE TIMES AND PROBLEM NOT RESOLVED. KEEPS REOCCURRING
Corrective Action:
AIR SYSTEM IS PUTTING OUT EXCESSIVE DEBRIS AND PARTICLES . COMPUTER MMI DOES NOT WORK. CAN NOT LOG INTO TO AUDI PORTAL PROPERTLY AND SYNC. MY SOFTWARE. NEVER RECEIVED MY RECALL ON THE ELECTRICAL SYSTEM WIRING. HAD IT AT THE DEALER FOR SERVICES MULTIPLE TIMES AND PROBLEM NOT RESOLVED. KEEPS REOCCURRING
Additional Notes:
AIR SYSTEM IS PUTTING OUT EXCESSIVE DEBRIS AND PARTICLES . COMPUTER MMI DOES NOT WORK. CAN NOT LOG INTO TO AUDI PORTAL PROPERTLY AND SYNC. MY SOFTWARE. NEVER RECEIVED MY RECALL ON THE ELECTRICAL SYSTEM WIRING. HAD IT AT THE DEALER FOR SERVICES MULTIPLE TIMES AND PROBLEM NOT RESOLVED. KEEPS REOCCURRING
Mfg Campaign: 11128009
Recall Date: Sep 7, 2018
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT CALL A DEALER TO SEE IF THE PARTS WERE AVAILABLE; HOWEVER, THE CONTACT MENTIONED THAT THE RECALL LETTER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT CALL A DEALER TO SEE IF THE PARTS WERE AVAILABLE; HOWEVER, THE CONTACT MENTIONED THAT THE RECALL LETTER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT CALL A DEALER TO SEE IF THE PARTS WERE AVAILABLE; HOWEVER, THE CONTACT MENTIONED THAT THE RECALL LETTER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11111182
Recall Date: Jul 13, 2018
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 AUDI A4. UPON ACTIVATING THE AIR CONDITIONER, AN ABNORMAL BURNING ODOR EMERGED FROM THE VENTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 AUDI A4. UPON ACTIVATING THE AIR CONDITIONER, AN ABNORMAL BURNING ODOR EMERGED FROM THE VENTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 AUDI A4. UPON ACTIVATING THE AIR CONDITIONER, AN ABNORMAL BURNING ODOR EMERGED FROM THE VENTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11110339
Recall Date: Jul 9, 2018
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 AUDI A4. UPON ACTIVATING THE AIR CONDITIONER, AN ABNORMAL BURNING ODOR EMERGED FROM THE VENTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 AUDI A4. UPON ACTIVATING THE AIR CONDITIONER, AN ABNORMAL BURNING ODOR EMERGED FROM THE VENTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 AUDI A4. UPON ACTIVATING THE AIR CONDITIONER, AN ABNORMAL BURNING ODOR EMERGED FROM THE VENTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11110339
Recall Date: Jul 9, 2018
Volkswagen Group Of America, Inc.
Defect Description:
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 AUDI A4. UPON ACTIVATING THE AIR CONDITIONER, AN ABNORMAL BURNING ODOR EMERGED FROM THE VENTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 AUDI A4. UPON ACTIVATING THE AIR CONDITIONER, AN ABNORMAL BURNING ODOR EMERGED FROM THE VENTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 AUDI A4. UPON ACTIVATING THE AIR CONDITIONER, AN ABNORMAL BURNING ODOR EMERGED FROM THE VENTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11110339
Recall Date: Jul 9, 2018
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN STEPPING ON THE GAS ON MY AUDI IT TAKES A WHILE TO GO IT FEELS LIKE IT HAS NO POWER IT ALSO HAS BEEN SHAKING REALLY BAD ESPECIALLY WHEN GOING UP HILL. IT HAS A NOISE COMING FROM THE ENGINE THAT SOUNDS LIKE WHEN YOUR RIDING A BIKE ALL THESE PROBLEMS ARE WHILE IT'S IN MOTION IN BOTH CITY STREETS AND HIGHWAYS. THE FASTER I GO IN THE VEHICLE THE MORE IT SHAKES AND THE MORE I HEAR THE NOISE AS WELL. THERE IS NO LIGHT INDICATING THAT MY CAR HAS A PROBLEM BUT THERE DEFINITELY IS SOMETHING WRONG WITH MY AUDI AND I DON'T KNOW WHAT?
Corrective Action:
WHEN STEPPING ON THE GAS ON MY AUDI IT TAKES A WHILE TO GO IT FEELS LIKE IT HAS NO POWER IT ALSO HAS BEEN SHAKING REALLY BAD ESPECIALLY WHEN GOING UP HILL. IT HAS A NOISE COMING FROM THE ENGINE THAT SOUNDS LIKE WHEN YOUR RIDING A BIKE ALL THESE PROBLEMS ARE WHILE IT'S IN MOTION IN BOTH CITY STREETS AND HIGHWAYS. THE FASTER I GO IN THE VEHICLE THE MORE IT SHAKES AND THE MORE I HEAR THE NOISE AS WELL. THERE IS NO LIGHT INDICATING THAT MY CAR HAS A PROBLEM BUT THERE DEFINITELY IS SOMETHING WRONG WITH MY AUDI AND I DON'T KNOW WHAT?
Additional Notes:
WHEN STEPPING ON THE GAS ON MY AUDI IT TAKES A WHILE TO GO IT FEELS LIKE IT HAS NO POWER IT ALSO HAS BEEN SHAKING REALLY BAD ESPECIALLY WHEN GOING UP HILL. IT HAS A NOISE COMING FROM THE ENGINE THAT SOUNDS LIKE WHEN YOUR RIDING A BIKE ALL THESE PROBLEMS ARE WHILE IT'S IN MOTION IN BOTH CITY STREETS AND HIGHWAYS. THE FASTER I GO IN THE VEHICLE THE MORE IT SHAKES AND THE MORE I HEAR THE NOISE AS WELL. THERE IS NO LIGHT INDICATING THAT MY CAR HAS A PROBLEM BUT THERE DEFINITELY IS SOMETHING WRONG WITH MY AUDI AND I DON'T KNOW WHAT?
Mfg Campaign: 11110017
Recall Date: Jul 7, 2018
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI CHANTILLY, 14839 STONECROFT CENTER CT, CHANTILLY, VA 20151, (703) 956-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI CHANTILLY, 14839 STONECROFT CENTER CT, CHANTILLY, VA 20151, (703) 956-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI CHANTILLY, 14839 STONECROFT CENTER CT, CHANTILLY, VA 20151, (703) 956-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11105180
Recall Date: Jul 2, 2018
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SAFETY RECALL 19N4 THIS RECALL STATES THAT THE CAR CAN GO ON FIRE BUT THEY AREN'T REPLACING THE PART TILL NOVEMBER OR DECEMBER. THEY SUGGEST PARKING OUTSIDE AND AWAY FROM PROPERTY WHICH ISN'T AN OPTION FOR ME. I SUPPOSE TO WAIT 6 MONTH WHEN THE CAR CAN GO ON FIRE? AT PRESENT I LIVE IN A BUILDING AND PARK IN A GARAGE WITH MANY OTHER VEHICLES - STREET PARKING IS DIFFICULT AND AUDI WILL NOT REPAIR THE VEHICLE SOONER OR END MY LEASE. *JS
Corrective Action:
SAFETY RECALL 19N4 THIS RECALL STATES THAT THE CAR CAN GO ON FIRE BUT THEY AREN'T REPLACING THE PART TILL NOVEMBER OR DECEMBER. THEY SUGGEST PARKING OUTSIDE AND AWAY FROM PROPERTY WHICH ISN'T AN OPTION FOR ME. I SUPPOSE TO WAIT 6 MONTH WHEN THE CAR CAN GO ON FIRE? AT PRESENT I LIVE IN A BUILDING AND PARK IN A GARAGE WITH MANY OTHER VEHICLES - STREET PARKING IS DIFFICULT AND AUDI WILL NOT REPAIR THE VEHICLE SOONER OR END MY LEASE. *JS
Additional Notes:
SAFETY RECALL 19N4 THIS RECALL STATES THAT THE CAR CAN GO ON FIRE BUT THEY AREN'T REPLACING THE PART TILL NOVEMBER OR DECEMBER. THEY SUGGEST PARKING OUTSIDE AND AWAY FROM PROPERTY WHICH ISN'T AN OPTION FOR ME. I SUPPOSE TO WAIT 6 MONTH WHEN THE CAR CAN GO ON FIRE? AT PRESENT I LIVE IN A BUILDING AND PARK IN A GARAGE WITH MANY OTHER VEHICLES - STREET PARKING IS DIFFICULT AND AUDI WILL NOT REPAIR THE VEHICLE SOONER OR END MY LEASE. *JS
Mfg Campaign: 11103075
Recall Date: Jun 21, 2018
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE ELECTRICAL POWER STEERING BECAME DEFECTIVE WHILE DRIVING DOWN THE ROAD AT 75 MPH. THE STEERING WHEEL LOCKED UP AND PULLED TO THE RIGHT, NEARLY CAUSING A HIGH SPEED COLLISION WITH A SEMI. THE ERROR MESSAGE "STEERING IS DEFECTIVE, DO NOT DRIVE VEHICLE" DISPLAYED AND HAS NOT GONE AWAY.
Corrective Action:
THE ELECTRICAL POWER STEERING BECAME DEFECTIVE WHILE DRIVING DOWN THE ROAD AT 75 MPH. THE STEERING WHEEL LOCKED UP AND PULLED TO THE RIGHT, NEARLY CAUSING A HIGH SPEED COLLISION WITH A SEMI. THE ERROR MESSAGE "STEERING IS DEFECTIVE, DO NOT DRIVE VEHICLE" DISPLAYED AND HAS NOT GONE AWAY.
Additional Notes:
THE ELECTRICAL POWER STEERING BECAME DEFECTIVE WHILE DRIVING DOWN THE ROAD AT 75 MPH. THE STEERING WHEEL LOCKED UP AND PULLED TO THE RIGHT, NEARLY CAUSING A HIGH SPEED COLLISION WITH A SEMI. THE ERROR MESSAGE "STEERING IS DEFECTIVE, DO NOT DRIVE VEHICLE" DISPLAYED AND HAS NOT GONE AWAY.
Mfg Campaign: 11088990
Recall Date: Apr 19, 2018
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
THE ELECTRICAL POWER STEERING BECAME DEFECTIVE WHILE DRIVING DOWN THE ROAD AT 75 MPH. THE STEERING WHEEL LOCKED UP AND PULLED TO THE RIGHT, NEARLY CAUSING A HIGH SPEED COLLISION WITH A SEMI. THE ERROR MESSAGE "STEERING IS DEFECTIVE, DO NOT DRIVE VEHICLE" DISPLAYED AND HAS NOT GONE AWAY.
Corrective Action:
THE ELECTRICAL POWER STEERING BECAME DEFECTIVE WHILE DRIVING DOWN THE ROAD AT 75 MPH. THE STEERING WHEEL LOCKED UP AND PULLED TO THE RIGHT, NEARLY CAUSING A HIGH SPEED COLLISION WITH A SEMI. THE ERROR MESSAGE "STEERING IS DEFECTIVE, DO NOT DRIVE VEHICLE" DISPLAYED AND HAS NOT GONE AWAY.
Additional Notes:
THE ELECTRICAL POWER STEERING BECAME DEFECTIVE WHILE DRIVING DOWN THE ROAD AT 75 MPH. THE STEERING WHEEL LOCKED UP AND PULLED TO THE RIGHT, NEARLY CAUSING A HIGH SPEED COLLISION WITH A SEMI. THE ERROR MESSAGE "STEERING IS DEFECTIVE, DO NOT DRIVE VEHICLE" DISPLAYED AND HAS NOT GONE AWAY.
Mfg Campaign: 11088990
Recall Date: Apr 19, 2018
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL STILL NO REMEDY AVAILABLE FOR VEHICLE
Corrective Action:
TAKATA RECALL STILL NO REMEDY AVAILABLE FOR VEHICLE
Additional Notes:
TAKATA RECALL STILL NO REMEDY AVAILABLE FOR VEHICLE
Mfg Campaign: 11043912
Recall Date: Nov 6, 2017
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHEN ATTEMPTING TO ACCELERATE TO ENTER TRAFFIC FROM A COMPLETE STOP, & INPUTTING A SIGNIFICANT TROTTLE DEMAND, USUALLY ENGINE DOES NOT ACCELERATE FOR SEVERAL SECONDS (SOMETIMES IT ACCELERATES NORMALLY. THIS IS NOT TURBO LAG). AFTER NEARLY CAUSING AN ACCIDENT A COUPLE OF TIMES, I CANNOT RELY ON REQUIRED ACCELERATION, AND CONSIDER THIS CONDITION VERY DANGEROUS, AND AM RELUCTANT TO DRIVE THE CAR. IT IS 8 MONTHS OLD AND HAS AMASSED LESS THAN 5000 MILES. THIS HAS HAPPENED MANY TIMES, REGARDLESS OF THE CAR BEING IN NORMAL OR SPORT MODES, THE LAST BEING 11.22.16
Corrective Action:
WHEN ATTEMPTING TO ACCELERATE TO ENTER TRAFFIC FROM A COMPLETE STOP, & INPUTTING A SIGNIFICANT TROTTLE DEMAND, USUALLY ENGINE DOES NOT ACCELERATE FOR SEVERAL SECONDS (SOMETIMES IT ACCELERATES NORMALLY. THIS IS NOT TURBO LAG). AFTER NEARLY CAUSING AN ACCIDENT A COUPLE OF TIMES, I CANNOT RELY ON REQUIRED ACCELERATION, AND CONSIDER THIS CONDITION VERY DANGEROUS, AND AM RELUCTANT TO DRIVE THE CAR. IT IS 8 MONTHS OLD AND HAS AMASSED LESS THAN 5000 MILES. THIS HAS HAPPENED MANY TIMES, REGARDLESS OF THE CAR BEING IN NORMAL OR SPORT MODES, THE LAST BEING 11.22.16
Additional Notes:
WHEN ATTEMPTING TO ACCELERATE TO ENTER TRAFFIC FROM A COMPLETE STOP, & INPUTTING A SIGNIFICANT TROTTLE DEMAND, USUALLY ENGINE DOES NOT ACCELERATE FOR SEVERAL SECONDS (SOMETIMES IT ACCELERATES NORMALLY. THIS IS NOT TURBO LAG). AFTER NEARLY CAUSING AN ACCIDENT A COUPLE OF TIMES, I CANNOT RELY ON REQUIRED ACCELERATION, AND CONSIDER THIS CONDITION VERY DANGEROUS, AND AM RELUCTANT TO DRIVE THE CAR. IT IS 8 MONTHS OLD AND HAS AMASSED LESS THAN 5000 MILES. THIS HAS HAPPENED MANY TIMES, REGARDLESS OF THE CAR BEING IN NORMAL OR SPORT MODES, THE LAST BEING 11.22.16
Mfg Campaign: 10927898
Recall Date: Nov 25, 2016
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
LIGHTS JUST "DIP" AND TURN OFF WHILE DRIVING.... HAVE TO MANUALLY TURN LIGHTS OFF AND TURN BACK ON WHILE DRIVING. HAVE REPLACE BALASTS AND BULBS AS DEALER RECOMMENDED. STILL DIPS, AND TURNS OFF.. "VERY SERIOUS" PROBLEM.
Corrective Action:
LIGHTS JUST "DIP" AND TURN OFF WHILE DRIVING.... HAVE TO MANUALLY TURN LIGHTS OFF AND TURN BACK ON WHILE DRIVING. HAVE REPLACE BALASTS AND BULBS AS DEALER RECOMMENDED. STILL DIPS, AND TURNS OFF.. "VERY SERIOUS" PROBLEM.
Additional Notes:
LIGHTS JUST "DIP" AND TURN OFF WHILE DRIVING.... HAVE TO MANUALLY TURN LIGHTS OFF AND TURN BACK ON WHILE DRIVING. HAVE REPLACE BALASTS AND BULBS AS DEALER RECOMMENDED. STILL DIPS, AND TURNS OFF.. "VERY SERIOUS" PROBLEM.
Mfg Campaign: 10895451
Recall Date: Aug 12, 2016
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury