Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi RS5 Sportback, 2018 S5 Cabriolet, S5 Sportback, S5 Coupe, S4 Sedan, A5 Cabriolet, A5 Sportback, A5 Coupe, and 2017-2018 A4 Sedan and A4 Allroad vehicles. Oxidation on the Passenger Occupant Detection System (PODS) connecting cable may cause the software to misdiagnose a malfunction and disable the passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 74D9
Recall Date: Jul 24, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi A5 Sportback and 2017-2018 Audi A4 Allroad vehicles. A passenger air bag module mounting screw may not have been sufficiently tightened, possibly affecting the deployment of the air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69Y4
Recall Date: Nov 27, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Audi A4 Sedan and A4 allroad, and 2018 A5 Sportback vehicles. The aluminum trim on the front and rear doors can come loose from around the door speakers, leaving sharp edges exposed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 70G6
Recall Date: Oct 25, 2017
Consumer Complaints
16 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2018 Audi A4. The contact stated that while driving approximately 25 MPH a second vehicle crashed into the passenger side front end of the vehicle. During the crash, the front end of the vehicle was severely damaged but no air bags were deployed. The driver sustained a fractured left wrist, concussion, lumbar injury and left arm injury. No other injuries to the second driver were reported. The vehicle was towed away and later deemed a total loss. A police report was taken at the scene. The local dealer and manufacturer were notified of the incident. The failure mileage was 21,000.
Corrective Action:
The contact owned a 2018 Audi A4. The contact stated that while driving approximately 25 MPH a second vehicle crashed into the passenger side front end of the vehicle. During the crash, the front end of the vehicle was severely damaged but no air bags were deployed. The driver sustained a fractured left wrist, concussion, lumbar injury and left arm injury. No other injuries to the second driver were reported. The vehicle was towed away and later deemed a total loss. A police report was taken at the scene. The local dealer and manufacturer were notified of the incident. The failure mileage was 21,000.
Additional Notes:
The contact owned a 2018 Audi A4. The contact stated that while driving approximately 25 MPH a second vehicle crashed into the passenger side front end of the vehicle. During the crash, the front end of the vehicle was severely damaged but no air bags were deployed. The driver sustained a fractured left wrist, concussion, lumbar injury and left arm injury. No other injuries to the second driver were reported. The vehicle was towed away and later deemed a total loss. A police report was taken at the scene. The local dealer and manufacturer were notified of the incident. The failure mileage was 21,000.
Mfg Campaign: 11466707
Recall Date: May 31, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2018 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact had not experienced a failure. VIN tool confirms parts are not available.
Corrective Action:
The contact owns a 2018 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact had not experienced a failure. VIN tool confirms parts are not available.
Additional Notes:
The contact owns a 2018 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact had not experienced a failure. VIN tool confirms parts are not available.
Mfg Campaign: 11445972
Recall Date: Jan 3, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2018 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact had not experienced a failure. VIN tool confirms parts are not available.
Corrective Action:
The contact owns a 2018 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact had not experienced a failure. VIN tool confirms parts are not available.
Additional Notes:
The contact owns a 2018 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact had not experienced a failure. VIN tool confirms parts are not available.
Mfg Campaign: 11445972
Recall Date: Jan 3, 2022
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR VIEW CAMERA IS INTERMITTANT WHEN IN REVERSE AND BACKING UP THE VEHICLE. SOMETIMES THERE IS NO REAR VIEW CAMERA WHILE BACKING UP. MULTIPLE TRIPS TO AUDI DEALER - NOT FIXED. LOANER CAR FROM DEALER, 2018 AUDI A5 HAD EXACTLY THE SAME PROBLEM. NO REAR CAMERA - RADIO SCREEN INSTEAD. BUG IN AUDI SOFTWARE - THIS MODEL NEEDS TO BE RECALLED TO FORCE AUDI TO FIX THIS SAFETY PROBLEM. TWO PICTURES PROVIDED - ONE IS MY A4 AND THE OTHER IS THE AUDI A5 LOANER : BOTH SHOW THE CARS IN REVERSE AND THE RADIO SCREEN DISPLAYED - NOT THE REAR VIEW CAMERA LATEST OCCURANCE WAS 10/19 NO PICTURE TAKEN.
Corrective Action:
REAR VIEW CAMERA IS INTERMITTANT WHEN IN REVERSE AND BACKING UP THE VEHICLE. SOMETIMES THERE IS NO REAR VIEW CAMERA WHILE BACKING UP. MULTIPLE TRIPS TO AUDI DEALER - NOT FIXED. LOANER CAR FROM DEALER, 2018 AUDI A5 HAD EXACTLY THE SAME PROBLEM. NO REAR CAMERA - RADIO SCREEN INSTEAD. BUG IN AUDI SOFTWARE - THIS MODEL NEEDS TO BE RECALLED TO FORCE AUDI TO FIX THIS SAFETY PROBLEM. TWO PICTURES PROVIDED - ONE IS MY A4 AND THE OTHER IS THE AUDI A5 LOANER : BOTH SHOW THE CARS IN REVERSE AND THE RADIO SCREEN DISPLAYED - NOT THE REAR VIEW CAMERA LATEST OCCURANCE WAS 10/19 NO PICTURE TAKEN.
Additional Notes:
REAR VIEW CAMERA IS INTERMITTANT WHEN IN REVERSE AND BACKING UP THE VEHICLE. SOMETIMES THERE IS NO REAR VIEW CAMERA WHILE BACKING UP. MULTIPLE TRIPS TO AUDI DEALER - NOT FIXED. LOANER CAR FROM DEALER, 2018 AUDI A5 HAD EXACTLY THE SAME PROBLEM. NO REAR CAMERA - RADIO SCREEN INSTEAD. BUG IN AUDI SOFTWARE - THIS MODEL NEEDS TO BE RECALLED TO FORCE AUDI TO FIX THIS SAFETY PROBLEM. TWO PICTURES PROVIDED - ONE IS MY A4 AND THE OTHER IS THE AUDI A5 LOANER : BOTH SHOW THE CARS IN REVERSE AND THE RADIO SCREEN DISPLAYED - NOT THE REAR VIEW CAMERA LATEST OCCURANCE WAS 10/19 NO PICTURE TAKEN.
Mfg Campaign: 11269731
Recall Date: Oct 20, 2019
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V547000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI OF STEVENS CREEK (3350 STEVENS CREEK BLVD, SAN JOSE, CA 95117, (408) 215-9341) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V547000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI OF STEVENS CREEK (3350 STEVENS CREEK BLVD, SAN JOSE, CA 95117, (408) 215-9341) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V547000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI OF STEVENS CREEK (3350 STEVENS CREEK BLVD, SAN JOSE, CA 95117, (408) 215-9341) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11245827
Recall Date: Aug 22, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING ON HIGHWAY ALL INTERIOR ELECTRICAL SYSTEMS SHUT DOWN. CRUISE CONTROL FEATURE WAS DISABLED FOR SEVERAL HOURS. WHILE STOPPED AT A LIGHT, AUDI PRE SENSE WAS ENGAGED AND SEATBELTS TIGHTENED UNNECESSARILY. PARKING SENSORS CAUSE CAR TO QUICKLY STOP UNNECESSARILY WHILE REVERSING OUT OF DRIVEWAY OR PARALLEL PARKING. NOISE COMING FROM THE TRUNK AT LEFT REAR WHEEL AREA WHEN DRIVING OVER BUMPS IN ROAD, RIVET WAS REPLACED. CAR WAS TAKEN TO HENDRICKS AUDI SOUTH AUSTIN FOR REPAIRS MULTIPLE TIMES.
Corrective Action:
WHILE DRIVING ON HIGHWAY ALL INTERIOR ELECTRICAL SYSTEMS SHUT DOWN. CRUISE CONTROL FEATURE WAS DISABLED FOR SEVERAL HOURS. WHILE STOPPED AT A LIGHT, AUDI PRE SENSE WAS ENGAGED AND SEATBELTS TIGHTENED UNNECESSARILY. PARKING SENSORS CAUSE CAR TO QUICKLY STOP UNNECESSARILY WHILE REVERSING OUT OF DRIVEWAY OR PARALLEL PARKING. NOISE COMING FROM THE TRUNK AT LEFT REAR WHEEL AREA WHEN DRIVING OVER BUMPS IN ROAD, RIVET WAS REPLACED. CAR WAS TAKEN TO HENDRICKS AUDI SOUTH AUSTIN FOR REPAIRS MULTIPLE TIMES.
Additional Notes:
WHILE DRIVING ON HIGHWAY ALL INTERIOR ELECTRICAL SYSTEMS SHUT DOWN. CRUISE CONTROL FEATURE WAS DISABLED FOR SEVERAL HOURS. WHILE STOPPED AT A LIGHT, AUDI PRE SENSE WAS ENGAGED AND SEATBELTS TIGHTENED UNNECESSARILY. PARKING SENSORS CAUSE CAR TO QUICKLY STOP UNNECESSARILY WHILE REVERSING OUT OF DRIVEWAY OR PARALLEL PARKING. NOISE COMING FROM THE TRUNK AT LEFT REAR WHEEL AREA WHEN DRIVING OVER BUMPS IN ROAD, RIVET WAS REPLACED. CAR WAS TAKEN TO HENDRICKS AUDI SOUTH AUSTIN FOR REPAIRS MULTIPLE TIMES.
Mfg Campaign: 11245450
Recall Date: Aug 21, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING ON HIGHWAY ALL INTERIOR ELECTRICAL SYSTEMS SHUT DOWN. CRUISE CONTROL FEATURE WAS DISABLED FOR SEVERAL HOURS. WHILE STOPPED AT A LIGHT, AUDI PRE SENSE WAS ENGAGED AND SEATBELTS TIGHTENED UNNECESSARILY. PARKING SENSORS CAUSE CAR TO QUICKLY STOP UNNECESSARILY WHILE REVERSING OUT OF DRIVEWAY OR PARALLEL PARKING. NOISE COMING FROM THE TRUNK AT LEFT REAR WHEEL AREA WHEN DRIVING OVER BUMPS IN ROAD, RIVET WAS REPLACED. CAR WAS TAKEN TO HENDRICKS AUDI SOUTH AUSTIN FOR REPAIRS MULTIPLE TIMES.
Corrective Action:
WHILE DRIVING ON HIGHWAY ALL INTERIOR ELECTRICAL SYSTEMS SHUT DOWN. CRUISE CONTROL FEATURE WAS DISABLED FOR SEVERAL HOURS. WHILE STOPPED AT A LIGHT, AUDI PRE SENSE WAS ENGAGED AND SEATBELTS TIGHTENED UNNECESSARILY. PARKING SENSORS CAUSE CAR TO QUICKLY STOP UNNECESSARILY WHILE REVERSING OUT OF DRIVEWAY OR PARALLEL PARKING. NOISE COMING FROM THE TRUNK AT LEFT REAR WHEEL AREA WHEN DRIVING OVER BUMPS IN ROAD, RIVET WAS REPLACED. CAR WAS TAKEN TO HENDRICKS AUDI SOUTH AUSTIN FOR REPAIRS MULTIPLE TIMES.
Additional Notes:
WHILE DRIVING ON HIGHWAY ALL INTERIOR ELECTRICAL SYSTEMS SHUT DOWN. CRUISE CONTROL FEATURE WAS DISABLED FOR SEVERAL HOURS. WHILE STOPPED AT A LIGHT, AUDI PRE SENSE WAS ENGAGED AND SEATBELTS TIGHTENED UNNECESSARILY. PARKING SENSORS CAUSE CAR TO QUICKLY STOP UNNECESSARILY WHILE REVERSING OUT OF DRIVEWAY OR PARALLEL PARKING. NOISE COMING FROM THE TRUNK AT LEFT REAR WHEEL AREA WHEN DRIVING OVER BUMPS IN ROAD, RIVET WAS REPLACED. CAR WAS TAKEN TO HENDRICKS AUDI SOUTH AUSTIN FOR REPAIRS MULTIPLE TIMES.
Mfg Campaign: 11245450
Recall Date: Aug 21, 2019
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING ON HIGHWAY ALL INTERIOR ELECTRICAL SYSTEMS SHUT DOWN. CRUISE CONTROL FEATURE WAS DISABLED FOR SEVERAL HOURS. WHILE STOPPED AT A LIGHT, AUDI PRE SENSE WAS ENGAGED AND SEATBELTS TIGHTENED UNNECESSARILY. PARKING SENSORS CAUSE CAR TO QUICKLY STOP UNNECESSARILY WHILE REVERSING OUT OF DRIVEWAY OR PARALLEL PARKING. NOISE COMING FROM THE TRUNK AT LEFT REAR WHEEL AREA WHEN DRIVING OVER BUMPS IN ROAD, RIVET WAS REPLACED. CAR WAS TAKEN TO HENDRICKS AUDI SOUTH AUSTIN FOR REPAIRS MULTIPLE TIMES.
Corrective Action:
WHILE DRIVING ON HIGHWAY ALL INTERIOR ELECTRICAL SYSTEMS SHUT DOWN. CRUISE CONTROL FEATURE WAS DISABLED FOR SEVERAL HOURS. WHILE STOPPED AT A LIGHT, AUDI PRE SENSE WAS ENGAGED AND SEATBELTS TIGHTENED UNNECESSARILY. PARKING SENSORS CAUSE CAR TO QUICKLY STOP UNNECESSARILY WHILE REVERSING OUT OF DRIVEWAY OR PARALLEL PARKING. NOISE COMING FROM THE TRUNK AT LEFT REAR WHEEL AREA WHEN DRIVING OVER BUMPS IN ROAD, RIVET WAS REPLACED. CAR WAS TAKEN TO HENDRICKS AUDI SOUTH AUSTIN FOR REPAIRS MULTIPLE TIMES.
Additional Notes:
WHILE DRIVING ON HIGHWAY ALL INTERIOR ELECTRICAL SYSTEMS SHUT DOWN. CRUISE CONTROL FEATURE WAS DISABLED FOR SEVERAL HOURS. WHILE STOPPED AT A LIGHT, AUDI PRE SENSE WAS ENGAGED AND SEATBELTS TIGHTENED UNNECESSARILY. PARKING SENSORS CAUSE CAR TO QUICKLY STOP UNNECESSARILY WHILE REVERSING OUT OF DRIVEWAY OR PARALLEL PARKING. NOISE COMING FROM THE TRUNK AT LEFT REAR WHEEL AREA WHEN DRIVING OVER BUMPS IN ROAD, RIVET WAS REPLACED. CAR WAS TAKEN TO HENDRICKS AUDI SOUTH AUSTIN FOR REPAIRS MULTIPLE TIMES.
Mfg Campaign: 11245450
Recall Date: Aug 21, 2019
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY SON JUST CRASHED MY 2018 AUDI A4 WITH PRE SENSE BASIC AND CITY. $20K DAMAGE IN THE FRONT! NO AIR BAG DEPLOYED. IT HAPPENED ON A HIGHWAY DURING MORNING RUSH HOUR IN HEAVY TRAFFIC. HE WAS DRIVING AROUND 40MPH, TRAFFIC SLOW DOWN AND HE DID NOT REALIZE UNTIL IT WAS TOO LATE. HE BRAKED HARD, BUT THE AUTO BRAKE NEVER KICKED IN.
Corrective Action:
MY SON JUST CRASHED MY 2018 AUDI A4 WITH PRE SENSE BASIC AND CITY. $20K DAMAGE IN THE FRONT! NO AIR BAG DEPLOYED. IT HAPPENED ON A HIGHWAY DURING MORNING RUSH HOUR IN HEAVY TRAFFIC. HE WAS DRIVING AROUND 40MPH, TRAFFIC SLOW DOWN AND HE DID NOT REALIZE UNTIL IT WAS TOO LATE. HE BRAKED HARD, BUT THE AUTO BRAKE NEVER KICKED IN.
Additional Notes:
MY SON JUST CRASHED MY 2018 AUDI A4 WITH PRE SENSE BASIC AND CITY. $20K DAMAGE IN THE FRONT! NO AIR BAG DEPLOYED. IT HAPPENED ON A HIGHWAY DURING MORNING RUSH HOUR IN HEAVY TRAFFIC. HE WAS DRIVING AROUND 40MPH, TRAFFIC SLOW DOWN AND HE DID NOT REALIZE UNTIL IT WAS TOO LATE. HE BRAKED HARD, BUT THE AUTO BRAKE NEVER KICKED IN.
Mfg Campaign: 11233605
Recall Date: Jul 20, 2019
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY SON JUST CRASHED MY 2018 AUDI A4 WITH PRE SENSE BASIC AND CITY. $20K DAMAGE IN THE FRONT! NO AIR BAG DEPLOYED. IT HAPPENED ON A HIGHWAY DURING MORNING RUSH HOUR IN HEAVY TRAFFIC. HE WAS DRIVING AROUND 40MPH, TRAFFIC SLOW DOWN AND HE DID NOT REALIZE UNTIL IT WAS TOO LATE. HE BRAKED HARD, BUT THE AUTO BRAKE NEVER KICKED IN.
Corrective Action:
MY SON JUST CRASHED MY 2018 AUDI A4 WITH PRE SENSE BASIC AND CITY. $20K DAMAGE IN THE FRONT! NO AIR BAG DEPLOYED. IT HAPPENED ON A HIGHWAY DURING MORNING RUSH HOUR IN HEAVY TRAFFIC. HE WAS DRIVING AROUND 40MPH, TRAFFIC SLOW DOWN AND HE DID NOT REALIZE UNTIL IT WAS TOO LATE. HE BRAKED HARD, BUT THE AUTO BRAKE NEVER KICKED IN.
Additional Notes:
MY SON JUST CRASHED MY 2018 AUDI A4 WITH PRE SENSE BASIC AND CITY. $20K DAMAGE IN THE FRONT! NO AIR BAG DEPLOYED. IT HAPPENED ON A HIGHWAY DURING MORNING RUSH HOUR IN HEAVY TRAFFIC. HE WAS DRIVING AROUND 40MPH, TRAFFIC SLOW DOWN AND HE DID NOT REALIZE UNTIL IT WAS TOO LATE. HE BRAKED HARD, BUT THE AUTO BRAKE NEVER KICKED IN.
Mfg Campaign: 11233605
Recall Date: Jul 20, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY SON JUST CRASHED MY 2018 AUDI A4 WITH PRE SENSE BASIC AND CITY. $20K DAMAGE IN THE FRONT! NO AIR BAG DEPLOYED. IT HAPPENED ON A HIGHWAY DURING MORNING RUSH HOUR IN HEAVY TRAFFIC. HE WAS DRIVING AROUND 40MPH, TRAFFIC SLOW DOWN AND HE DID NOT REALIZE UNTIL IT WAS TOO LATE. HE BRAKED HARD, BUT THE AUTO BRAKE NEVER KICKED IN.
Corrective Action:
MY SON JUST CRASHED MY 2018 AUDI A4 WITH PRE SENSE BASIC AND CITY. $20K DAMAGE IN THE FRONT! NO AIR BAG DEPLOYED. IT HAPPENED ON A HIGHWAY DURING MORNING RUSH HOUR IN HEAVY TRAFFIC. HE WAS DRIVING AROUND 40MPH, TRAFFIC SLOW DOWN AND HE DID NOT REALIZE UNTIL IT WAS TOO LATE. HE BRAKED HARD, BUT THE AUTO BRAKE NEVER KICKED IN.
Additional Notes:
MY SON JUST CRASHED MY 2018 AUDI A4 WITH PRE SENSE BASIC AND CITY. $20K DAMAGE IN THE FRONT! NO AIR BAG DEPLOYED. IT HAPPENED ON A HIGHWAY DURING MORNING RUSH HOUR IN HEAVY TRAFFIC. HE WAS DRIVING AROUND 40MPH, TRAFFIC SLOW DOWN AND HE DID NOT REALIZE UNTIL IT WAS TOO LATE. HE BRAKED HARD, BUT THE AUTO BRAKE NEVER KICKED IN.
Mfg Campaign: 11233605
Recall Date: Jul 20, 2019
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I PURCHASED MY VEHICLE JAN 3RD 2019 IN AZ. IT WAS TRANSPORTED TO NJ VIA PRIVATE CARRIER AND DELIVERED ON FEB 12TH. ON APRIL 10TH AN APPROX. 8 INCH LONG ARCHING CRACK APPEARED IN MY WINDSHIELD. I WAS NOT HIT WITH A ROCK OR ANY OTHER DEBRIS. IN THE AM THE CAR WAS FINE AND SEVERAL HOURS LATER THIS HUGE CRACK APPEARED. THE CAR HAD NOT BEEN MOVING AND WAS IN AN AREA WHERE NOTHING COULD HAVE HIT THE CAR.
Corrective Action:
I PURCHASED MY VEHICLE JAN 3RD 2019 IN AZ. IT WAS TRANSPORTED TO NJ VIA PRIVATE CARRIER AND DELIVERED ON FEB 12TH. ON APRIL 10TH AN APPROX. 8 INCH LONG ARCHING CRACK APPEARED IN MY WINDSHIELD. I WAS NOT HIT WITH A ROCK OR ANY OTHER DEBRIS. IN THE AM THE CAR WAS FINE AND SEVERAL HOURS LATER THIS HUGE CRACK APPEARED. THE CAR HAD NOT BEEN MOVING AND WAS IN AN AREA WHERE NOTHING COULD HAVE HIT THE CAR.
Additional Notes:
I PURCHASED MY VEHICLE JAN 3RD 2019 IN AZ. IT WAS TRANSPORTED TO NJ VIA PRIVATE CARRIER AND DELIVERED ON FEB 12TH. ON APRIL 10TH AN APPROX. 8 INCH LONG ARCHING CRACK APPEARED IN MY WINDSHIELD. I WAS NOT HIT WITH A ROCK OR ANY OTHER DEBRIS. IN THE AM THE CAR WAS FINE AND SEVERAL HOURS LATER THIS HUGE CRACK APPEARED. THE CAR HAD NOT BEEN MOVING AND WAS IN AN AREA WHERE NOTHING COULD HAVE HIT THE CAR.
Mfg Campaign: 11195558
Recall Date: Apr 11, 2019
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
INVOLVED IN A THREE CAR REAR-END ACCIDENT. I WAS THE VERY FRONT CAR (CAR 1, WHITE 2018 AUDI A4) WHICH WAS COMPLETELY STOPPED THAT TOOK THE LEAST FORCE OF THE IMPACT. CAR 2 (TESLA MEDEL S) WAS ALSO STOPPED BUT TOOK BRUNT OF FORCE FROM AT FAULT CAR 3 (DODGE SUV) WHO CAME BARRELING IN. MY CAR TOOK MINOR DAMAGE TO THE REAR YET MY 2018 AUDI A4'S COLLISION PROTOCOLS DISABLED MY CAR AND LEFT IT COMPLETELY UNDRIVEABLE. THE SEAT BELTS ALSO PULLED BACK AND LOCKED UP LEAVING ME UNABLE TO REBUCKLE MY SEAT BELT AFTER THE ACCIDENT. THIS MEANT I WAS STUCK IN THE MIDDLE OF A BUSY HIGHWAY UNABLE TO MOVE TO THE SHOULDER WITH NO PROTECTION BESIDES THE SHELL OF THE VEHICLE. AFTER THE FIRE DEPARTMENT ARRIVED 15 MINUTES LATER, THEY HAD TO SPEND CONSIDERABLE TIME READING THROUGH THE MANUAL TO FIGURE OUT HOW TO MANUALLY DISABLE MY BRAKES AND TOOK 4 FIREFIGHTERS (1 STEERING AND 3 PUSHING) TO PUSH MY CAR TO THE SHOULDER. MEANWHILE, THE AT FAULT DRIVER (CAR 3) WAS ABLE TO DRIVE AWAY FROM THE SCENE OF THE ACCIDENT AFTER COMPLETING POLICE ACTIVITIES. THE COLLISION PROTOCOL OF AUTOMATICALLY TIGHTENING SEAT BELTS, PUTTING ON HAZARD LIGHTS, DIALING ROAD-SIDE SERVICE, ROLLING DOWN WINDOWS PARTIALLY, AND BRAKING ITSELF WAS GREAT. HOWEVER, DISABLING THE CAR AND LEAVING THE SEAT BELTS UNUSABLE AFTERWARDS LEFT ME IN A DANGEROUS SITUATION THAT COULD HAVE BEEN EVEN A WORSE SECOND ACCIDENT. A FLATBED TOW TRUCK WAS CALLED IN BY AUDI ROADSIDE SERVICE AND OF COURSE THEY RECOMMENDED AN AUDI CERTIFIED COLLISION CENTER.
Corrective Action:
INVOLVED IN A THREE CAR REAR-END ACCIDENT. I WAS THE VERY FRONT CAR (CAR 1, WHITE 2018 AUDI A4) WHICH WAS COMPLETELY STOPPED THAT TOOK THE LEAST FORCE OF THE IMPACT. CAR 2 (TESLA MEDEL S) WAS ALSO STOPPED BUT TOOK BRUNT OF FORCE FROM AT FAULT CAR 3 (DODGE SUV) WHO CAME BARRELING IN. MY CAR TOOK MINOR DAMAGE TO THE REAR YET MY 2018 AUDI A4'S COLLISION PROTOCOLS DISABLED MY CAR AND LEFT IT COMPLETELY UNDRIVEABLE. THE SEAT BELTS ALSO PULLED BACK AND LOCKED UP LEAVING ME UNABLE TO REBUCKLE MY SEAT BELT AFTER THE ACCIDENT. THIS MEANT I WAS STUCK IN THE MIDDLE OF A BUSY HIGHWAY UNABLE TO MOVE TO THE SHOULDER WITH NO PROTECTION BESIDES THE SHELL OF THE VEHICLE. AFTER THE FIRE DEPARTMENT ARRIVED 15 MINUTES LATER, THEY HAD TO SPEND CONSIDERABLE TIME READING THROUGH THE MANUAL TO FIGURE OUT HOW TO MANUALLY DISABLE MY BRAKES AND TOOK 4 FIREFIGHTERS (1 STEERING AND 3 PUSHING) TO PUSH MY CAR TO THE SHOULDER. MEANWHILE, THE AT FAULT DRIVER (CAR 3) WAS ABLE TO DRIVE AWAY FROM THE SCENE OF THE ACCIDENT AFTER COMPLETING POLICE ACTIVITIES. THE COLLISION PROTOCOL OF AUTOMATICALLY TIGHTENING SEAT BELTS, PUTTING ON HAZARD LIGHTS, DIALING ROAD-SIDE SERVICE, ROLLING DOWN WINDOWS PARTIALLY, AND BRAKING ITSELF WAS GREAT. HOWEVER, DISABLING THE CAR AND LEAVING THE SEAT BELTS UNUSABLE AFTERWARDS LEFT ME IN A DANGEROUS SITUATION THAT COULD HAVE BEEN EVEN A WORSE SECOND ACCIDENT. A FLATBED TOW TRUCK WAS CALLED IN BY AUDI ROADSIDE SERVICE AND OF COURSE THEY RECOMMENDED AN AUDI CERTIFIED COLLISION CENTER.
Additional Notes:
INVOLVED IN A THREE CAR REAR-END ACCIDENT. I WAS THE VERY FRONT CAR (CAR 1, WHITE 2018 AUDI A4) WHICH WAS COMPLETELY STOPPED THAT TOOK THE LEAST FORCE OF THE IMPACT. CAR 2 (TESLA MEDEL S) WAS ALSO STOPPED BUT TOOK BRUNT OF FORCE FROM AT FAULT CAR 3 (DODGE SUV) WHO CAME BARRELING IN. MY CAR TOOK MINOR DAMAGE TO THE REAR YET MY 2018 AUDI A4'S COLLISION PROTOCOLS DISABLED MY CAR AND LEFT IT COMPLETELY UNDRIVEABLE. THE SEAT BELTS ALSO PULLED BACK AND LOCKED UP LEAVING ME UNABLE TO REBUCKLE MY SEAT BELT AFTER THE ACCIDENT. THIS MEANT I WAS STUCK IN THE MIDDLE OF A BUSY HIGHWAY UNABLE TO MOVE TO THE SHOULDER WITH NO PROTECTION BESIDES THE SHELL OF THE VEHICLE. AFTER THE FIRE DEPARTMENT ARRIVED 15 MINUTES LATER, THEY HAD TO SPEND CONSIDERABLE TIME READING THROUGH THE MANUAL TO FIGURE OUT HOW TO MANUALLY DISABLE MY BRAKES AND TOOK 4 FIREFIGHTERS (1 STEERING AND 3 PUSHING) TO PUSH MY CAR TO THE SHOULDER. MEANWHILE, THE AT FAULT DRIVER (CAR 3) WAS ABLE TO DRIVE AWAY FROM THE SCENE OF THE ACCIDENT AFTER COMPLETING POLICE ACTIVITIES. THE COLLISION PROTOCOL OF AUTOMATICALLY TIGHTENING SEAT BELTS, PUTTING ON HAZARD LIGHTS, DIALING ROAD-SIDE SERVICE, ROLLING DOWN WINDOWS PARTIALLY, AND BRAKING ITSELF WAS GREAT. HOWEVER, DISABLING THE CAR AND LEAVING THE SEAT BELTS UNUSABLE AFTERWARDS LEFT ME IN A DANGEROUS SITUATION THAT COULD HAVE BEEN EVEN A WORSE SECOND ACCIDENT. A FLATBED TOW TRUCK WAS CALLED IN BY AUDI ROADSIDE SERVICE AND OF COURSE THEY RECOMMENDED AN AUDI CERTIFIED COLLISION CENTER.
Mfg Campaign: 11183719
Recall Date: Mar 3, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
INVOLVED IN A THREE CAR REAR-END ACCIDENT. I WAS THE VERY FRONT CAR (CAR 1, WHITE 2018 AUDI A4) WHICH WAS COMPLETELY STOPPED THAT TOOK THE LEAST FORCE OF THE IMPACT. CAR 2 (TESLA MEDEL S) WAS ALSO STOPPED BUT TOOK BRUNT OF FORCE FROM AT FAULT CAR 3 (DODGE SUV) WHO CAME BARRELING IN. MY CAR TOOK MINOR DAMAGE TO THE REAR YET MY 2018 AUDI A4'S COLLISION PROTOCOLS DISABLED MY CAR AND LEFT IT COMPLETELY UNDRIVEABLE. THE SEAT BELTS ALSO PULLED BACK AND LOCKED UP LEAVING ME UNABLE TO REBUCKLE MY SEAT BELT AFTER THE ACCIDENT. THIS MEANT I WAS STUCK IN THE MIDDLE OF A BUSY HIGHWAY UNABLE TO MOVE TO THE SHOULDER WITH NO PROTECTION BESIDES THE SHELL OF THE VEHICLE. AFTER THE FIRE DEPARTMENT ARRIVED 15 MINUTES LATER, THEY HAD TO SPEND CONSIDERABLE TIME READING THROUGH THE MANUAL TO FIGURE OUT HOW TO MANUALLY DISABLE MY BRAKES AND TOOK 4 FIREFIGHTERS (1 STEERING AND 3 PUSHING) TO PUSH MY CAR TO THE SHOULDER. MEANWHILE, THE AT FAULT DRIVER (CAR 3) WAS ABLE TO DRIVE AWAY FROM THE SCENE OF THE ACCIDENT AFTER COMPLETING POLICE ACTIVITIES. THE COLLISION PROTOCOL OF AUTOMATICALLY TIGHTENING SEAT BELTS, PUTTING ON HAZARD LIGHTS, DIALING ROAD-SIDE SERVICE, ROLLING DOWN WINDOWS PARTIALLY, AND BRAKING ITSELF WAS GREAT. HOWEVER, DISABLING THE CAR AND LEAVING THE SEAT BELTS UNUSABLE AFTERWARDS LEFT ME IN A DANGEROUS SITUATION THAT COULD HAVE BEEN EVEN A WORSE SECOND ACCIDENT. A FLATBED TOW TRUCK WAS CALLED IN BY AUDI ROADSIDE SERVICE AND OF COURSE THEY RECOMMENDED AN AUDI CERTIFIED COLLISION CENTER.
Corrective Action:
INVOLVED IN A THREE CAR REAR-END ACCIDENT. I WAS THE VERY FRONT CAR (CAR 1, WHITE 2018 AUDI A4) WHICH WAS COMPLETELY STOPPED THAT TOOK THE LEAST FORCE OF THE IMPACT. CAR 2 (TESLA MEDEL S) WAS ALSO STOPPED BUT TOOK BRUNT OF FORCE FROM AT FAULT CAR 3 (DODGE SUV) WHO CAME BARRELING IN. MY CAR TOOK MINOR DAMAGE TO THE REAR YET MY 2018 AUDI A4'S COLLISION PROTOCOLS DISABLED MY CAR AND LEFT IT COMPLETELY UNDRIVEABLE. THE SEAT BELTS ALSO PULLED BACK AND LOCKED UP LEAVING ME UNABLE TO REBUCKLE MY SEAT BELT AFTER THE ACCIDENT. THIS MEANT I WAS STUCK IN THE MIDDLE OF A BUSY HIGHWAY UNABLE TO MOVE TO THE SHOULDER WITH NO PROTECTION BESIDES THE SHELL OF THE VEHICLE. AFTER THE FIRE DEPARTMENT ARRIVED 15 MINUTES LATER, THEY HAD TO SPEND CONSIDERABLE TIME READING THROUGH THE MANUAL TO FIGURE OUT HOW TO MANUALLY DISABLE MY BRAKES AND TOOK 4 FIREFIGHTERS (1 STEERING AND 3 PUSHING) TO PUSH MY CAR TO THE SHOULDER. MEANWHILE, THE AT FAULT DRIVER (CAR 3) WAS ABLE TO DRIVE AWAY FROM THE SCENE OF THE ACCIDENT AFTER COMPLETING POLICE ACTIVITIES. THE COLLISION PROTOCOL OF AUTOMATICALLY TIGHTENING SEAT BELTS, PUTTING ON HAZARD LIGHTS, DIALING ROAD-SIDE SERVICE, ROLLING DOWN WINDOWS PARTIALLY, AND BRAKING ITSELF WAS GREAT. HOWEVER, DISABLING THE CAR AND LEAVING THE SEAT BELTS UNUSABLE AFTERWARDS LEFT ME IN A DANGEROUS SITUATION THAT COULD HAVE BEEN EVEN A WORSE SECOND ACCIDENT. A FLATBED TOW TRUCK WAS CALLED IN BY AUDI ROADSIDE SERVICE AND OF COURSE THEY RECOMMENDED AN AUDI CERTIFIED COLLISION CENTER.
Additional Notes:
INVOLVED IN A THREE CAR REAR-END ACCIDENT. I WAS THE VERY FRONT CAR (CAR 1, WHITE 2018 AUDI A4) WHICH WAS COMPLETELY STOPPED THAT TOOK THE LEAST FORCE OF THE IMPACT. CAR 2 (TESLA MEDEL S) WAS ALSO STOPPED BUT TOOK BRUNT OF FORCE FROM AT FAULT CAR 3 (DODGE SUV) WHO CAME BARRELING IN. MY CAR TOOK MINOR DAMAGE TO THE REAR YET MY 2018 AUDI A4'S COLLISION PROTOCOLS DISABLED MY CAR AND LEFT IT COMPLETELY UNDRIVEABLE. THE SEAT BELTS ALSO PULLED BACK AND LOCKED UP LEAVING ME UNABLE TO REBUCKLE MY SEAT BELT AFTER THE ACCIDENT. THIS MEANT I WAS STUCK IN THE MIDDLE OF A BUSY HIGHWAY UNABLE TO MOVE TO THE SHOULDER WITH NO PROTECTION BESIDES THE SHELL OF THE VEHICLE. AFTER THE FIRE DEPARTMENT ARRIVED 15 MINUTES LATER, THEY HAD TO SPEND CONSIDERABLE TIME READING THROUGH THE MANUAL TO FIGURE OUT HOW TO MANUALLY DISABLE MY BRAKES AND TOOK 4 FIREFIGHTERS (1 STEERING AND 3 PUSHING) TO PUSH MY CAR TO THE SHOULDER. MEANWHILE, THE AT FAULT DRIVER (CAR 3) WAS ABLE TO DRIVE AWAY FROM THE SCENE OF THE ACCIDENT AFTER COMPLETING POLICE ACTIVITIES. THE COLLISION PROTOCOL OF AUTOMATICALLY TIGHTENING SEAT BELTS, PUTTING ON HAZARD LIGHTS, DIALING ROAD-SIDE SERVICE, ROLLING DOWN WINDOWS PARTIALLY, AND BRAKING ITSELF WAS GREAT. HOWEVER, DISABLING THE CAR AND LEAVING THE SEAT BELTS UNUSABLE AFTERWARDS LEFT ME IN A DANGEROUS SITUATION THAT COULD HAVE BEEN EVEN A WORSE SECOND ACCIDENT. A FLATBED TOW TRUCK WAS CALLED IN BY AUDI ROADSIDE SERVICE AND OF COURSE THEY RECOMMENDED AN AUDI CERTIFIED COLLISION CENTER.
Mfg Campaign: 11183719
Recall Date: Mar 3, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
INVOLVED IN A THREE CAR REAR-END ACCIDENT. I WAS THE VERY FRONT CAR (CAR 1, WHITE 2018 AUDI A4) WHICH WAS COMPLETELY STOPPED THAT TOOK THE LEAST FORCE OF THE IMPACT. CAR 2 (TESLA MEDEL S) WAS ALSO STOPPED BUT TOOK BRUNT OF FORCE FROM AT FAULT CAR 3 (DODGE SUV) WHO CAME BARRELING IN. MY CAR TOOK MINOR DAMAGE TO THE REAR YET MY 2018 AUDI A4'S COLLISION PROTOCOLS DISABLED MY CAR AND LEFT IT COMPLETELY UNDRIVEABLE. THE SEAT BELTS ALSO PULLED BACK AND LOCKED UP LEAVING ME UNABLE TO REBUCKLE MY SEAT BELT AFTER THE ACCIDENT. THIS MEANT I WAS STUCK IN THE MIDDLE OF A BUSY HIGHWAY UNABLE TO MOVE TO THE SHOULDER WITH NO PROTECTION BESIDES THE SHELL OF THE VEHICLE. AFTER THE FIRE DEPARTMENT ARRIVED 15 MINUTES LATER, THEY HAD TO SPEND CONSIDERABLE TIME READING THROUGH THE MANUAL TO FIGURE OUT HOW TO MANUALLY DISABLE MY BRAKES AND TOOK 4 FIREFIGHTERS (1 STEERING AND 3 PUSHING) TO PUSH MY CAR TO THE SHOULDER. MEANWHILE, THE AT FAULT DRIVER (CAR 3) WAS ABLE TO DRIVE AWAY FROM THE SCENE OF THE ACCIDENT AFTER COMPLETING POLICE ACTIVITIES. THE COLLISION PROTOCOL OF AUTOMATICALLY TIGHTENING SEAT BELTS, PUTTING ON HAZARD LIGHTS, DIALING ROAD-SIDE SERVICE, ROLLING DOWN WINDOWS PARTIALLY, AND BRAKING ITSELF WAS GREAT. HOWEVER, DISABLING THE CAR AND LEAVING THE SEAT BELTS UNUSABLE AFTERWARDS LEFT ME IN A DANGEROUS SITUATION THAT COULD HAVE BEEN EVEN A WORSE SECOND ACCIDENT. A FLATBED TOW TRUCK WAS CALLED IN BY AUDI ROADSIDE SERVICE AND OF COURSE THEY RECOMMENDED AN AUDI CERTIFIED COLLISION CENTER.
Corrective Action:
INVOLVED IN A THREE CAR REAR-END ACCIDENT. I WAS THE VERY FRONT CAR (CAR 1, WHITE 2018 AUDI A4) WHICH WAS COMPLETELY STOPPED THAT TOOK THE LEAST FORCE OF THE IMPACT. CAR 2 (TESLA MEDEL S) WAS ALSO STOPPED BUT TOOK BRUNT OF FORCE FROM AT FAULT CAR 3 (DODGE SUV) WHO CAME BARRELING IN. MY CAR TOOK MINOR DAMAGE TO THE REAR YET MY 2018 AUDI A4'S COLLISION PROTOCOLS DISABLED MY CAR AND LEFT IT COMPLETELY UNDRIVEABLE. THE SEAT BELTS ALSO PULLED BACK AND LOCKED UP LEAVING ME UNABLE TO REBUCKLE MY SEAT BELT AFTER THE ACCIDENT. THIS MEANT I WAS STUCK IN THE MIDDLE OF A BUSY HIGHWAY UNABLE TO MOVE TO THE SHOULDER WITH NO PROTECTION BESIDES THE SHELL OF THE VEHICLE. AFTER THE FIRE DEPARTMENT ARRIVED 15 MINUTES LATER, THEY HAD TO SPEND CONSIDERABLE TIME READING THROUGH THE MANUAL TO FIGURE OUT HOW TO MANUALLY DISABLE MY BRAKES AND TOOK 4 FIREFIGHTERS (1 STEERING AND 3 PUSHING) TO PUSH MY CAR TO THE SHOULDER. MEANWHILE, THE AT FAULT DRIVER (CAR 3) WAS ABLE TO DRIVE AWAY FROM THE SCENE OF THE ACCIDENT AFTER COMPLETING POLICE ACTIVITIES. THE COLLISION PROTOCOL OF AUTOMATICALLY TIGHTENING SEAT BELTS, PUTTING ON HAZARD LIGHTS, DIALING ROAD-SIDE SERVICE, ROLLING DOWN WINDOWS PARTIALLY, AND BRAKING ITSELF WAS GREAT. HOWEVER, DISABLING THE CAR AND LEAVING THE SEAT BELTS UNUSABLE AFTERWARDS LEFT ME IN A DANGEROUS SITUATION THAT COULD HAVE BEEN EVEN A WORSE SECOND ACCIDENT. A FLATBED TOW TRUCK WAS CALLED IN BY AUDI ROADSIDE SERVICE AND OF COURSE THEY RECOMMENDED AN AUDI CERTIFIED COLLISION CENTER.
Additional Notes:
INVOLVED IN A THREE CAR REAR-END ACCIDENT. I WAS THE VERY FRONT CAR (CAR 1, WHITE 2018 AUDI A4) WHICH WAS COMPLETELY STOPPED THAT TOOK THE LEAST FORCE OF THE IMPACT. CAR 2 (TESLA MEDEL S) WAS ALSO STOPPED BUT TOOK BRUNT OF FORCE FROM AT FAULT CAR 3 (DODGE SUV) WHO CAME BARRELING IN. MY CAR TOOK MINOR DAMAGE TO THE REAR YET MY 2018 AUDI A4'S COLLISION PROTOCOLS DISABLED MY CAR AND LEFT IT COMPLETELY UNDRIVEABLE. THE SEAT BELTS ALSO PULLED BACK AND LOCKED UP LEAVING ME UNABLE TO REBUCKLE MY SEAT BELT AFTER THE ACCIDENT. THIS MEANT I WAS STUCK IN THE MIDDLE OF A BUSY HIGHWAY UNABLE TO MOVE TO THE SHOULDER WITH NO PROTECTION BESIDES THE SHELL OF THE VEHICLE. AFTER THE FIRE DEPARTMENT ARRIVED 15 MINUTES LATER, THEY HAD TO SPEND CONSIDERABLE TIME READING THROUGH THE MANUAL TO FIGURE OUT HOW TO MANUALLY DISABLE MY BRAKES AND TOOK 4 FIREFIGHTERS (1 STEERING AND 3 PUSHING) TO PUSH MY CAR TO THE SHOULDER. MEANWHILE, THE AT FAULT DRIVER (CAR 3) WAS ABLE TO DRIVE AWAY FROM THE SCENE OF THE ACCIDENT AFTER COMPLETING POLICE ACTIVITIES. THE COLLISION PROTOCOL OF AUTOMATICALLY TIGHTENING SEAT BELTS, PUTTING ON HAZARD LIGHTS, DIALING ROAD-SIDE SERVICE, ROLLING DOWN WINDOWS PARTIALLY, AND BRAKING ITSELF WAS GREAT. HOWEVER, DISABLING THE CAR AND LEAVING THE SEAT BELTS UNUSABLE AFTERWARDS LEFT ME IN A DANGEROUS SITUATION THAT COULD HAVE BEEN EVEN A WORSE SECOND ACCIDENT. A FLATBED TOW TRUCK WAS CALLED IN BY AUDI ROADSIDE SERVICE AND OF COURSE THEY RECOMMENDED AN AUDI CERTIFIED COLLISION CENTER.
Mfg Campaign: 11183719
Recall Date: Mar 3, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY NEW AUDI A4 2018 HORN HAS A DEAD SPOT ON THE WHOLE LOWER RIGHT HAND SIDE. AUDI HAS REPLACED THE AIR BAG IN THE STEERING WHEEL WHICH HAS THE HORN CONTACTS AND IT STILL DOES NOT WORK! I HAVE BEEN TOLD THAT THIS IS THE CASE ON ALL 2018 AUDI A4'S. I DRIVE IN NYC AND NOT HAVING A FUNCTIONING HORN IS A LIFE AND DEATH SITUATION. I BELIEVE THE NHTSA SHOULD SERIOUSLY LOOK INTO THIS. MY COMPLAINT CASE # WITH AUDI IS 180482431
Corrective Action:
MY NEW AUDI A4 2018 HORN HAS A DEAD SPOT ON THE WHOLE LOWER RIGHT HAND SIDE. AUDI HAS REPLACED THE AIR BAG IN THE STEERING WHEEL WHICH HAS THE HORN CONTACTS AND IT STILL DOES NOT WORK! I HAVE BEEN TOLD THAT THIS IS THE CASE ON ALL 2018 AUDI A4'S. I DRIVE IN NYC AND NOT HAVING A FUNCTIONING HORN IS A LIFE AND DEATH SITUATION. I BELIEVE THE NHTSA SHOULD SERIOUSLY LOOK INTO THIS. MY COMPLAINT CASE # WITH AUDI IS 180482431
Additional Notes:
MY NEW AUDI A4 2018 HORN HAS A DEAD SPOT ON THE WHOLE LOWER RIGHT HAND SIDE. AUDI HAS REPLACED THE AIR BAG IN THE STEERING WHEEL WHICH HAS THE HORN CONTACTS AND IT STILL DOES NOT WORK! I HAVE BEEN TOLD THAT THIS IS THE CASE ON ALL 2018 AUDI A4'S. I DRIVE IN NYC AND NOT HAVING A FUNCTIONING HORN IS A LIFE AND DEATH SITUATION. I BELIEVE THE NHTSA SHOULD SERIOUSLY LOOK INTO THIS. MY COMPLAINT CASE # WITH AUDI IS 180482431
Mfg Campaign: 11110560
Recall Date: Jul 10, 2018
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