Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L5
Recall Date: Jan 26, 2022
Consumer Complaints
1 ComplaintVolkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On several occasions while vehicle was stationary at a stoplight or moving very slowly the emergency braking system deployed, with seat belt tensioner activated and brakes applied with characteristic thunk sound. I could discern no threat at the time, but other cars were nearby. Recently, though, while in the middle of a left turn across three lanes of oncoming traffic (the nearest car was a block away) the car suddenly braked to a full stop. Nothing was behind or alongside me. It took about two seconds for the brake to release and I could accelerate forward. If there had been more traffic there could have been a front or rear collision. I took the car to the dealer who kept it all day and did nothing to it. Review of internet sites indicates that this is a not uncommon problem and that Audi has no solution. My son has 2 Audis, (SQ5s), and says this has happened to him in both of his vehicles.
Corrective Action:
On several occasions while vehicle was stationary at a stoplight or moving very slowly the emergency braking system deployed, with seat belt tensioner activated and brakes applied with characteristic thunk sound. I could discern no threat at the time, but other cars were nearby. Recently, though, while in the middle of a left turn across three lanes of oncoming traffic (the nearest car was a block away) the car suddenly braked to a full stop. Nothing was behind or alongside me. It took about two seconds for the brake to release and I could accelerate forward. If there had been more traffic there could have been a front or rear collision. I took the car to the dealer who kept it all day and did nothing to it. Review of internet sites indicates that this is a not uncommon problem and that Audi has no solution. My son has 2 Audis, (SQ5s), and says this has happened to him in both of his vehicles.
Additional Notes:
On several occasions while vehicle was stationary at a stoplight or moving very slowly the emergency braking system deployed, with seat belt tensioner activated and brakes applied with characteristic thunk sound. I could discern no threat at the time, but other cars were nearby. Recently, though, while in the middle of a left turn across three lanes of oncoming traffic (the nearest car was a block away) the car suddenly braked to a full stop. Nothing was behind or alongside me. It took about two seconds for the brake to release and I could accelerate forward. If there had been more traffic there could have been a front or rear collision. I took the car to the dealer who kept it all day and did nothing to it. Review of internet sites indicates that this is a not uncommon problem and that Audi has no solution. My son has 2 Audis, (SQ5s), and says this has happened to him in both of his vehicles.
Mfg Campaign: 11608025
Recall Date: Aug 12, 2024
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