Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 Audi S7, S6 Sedan, A6 Allroad, 2021-2022 RS7, RS6 Avant, 2019-2022 A7, and A6 Sedan vehicles. Liquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 90V2
Recall Date: Nov 21, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L5
Recall Date: Jan 26, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 70i2
Recall Date: Mar 10, 2021
Consumer Complaints
14 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This vehicle has an automatic opening/closure feature for the rear trunk/hatchback door. It's activated by putting one's foot under a sensor under the rear fender. This is fine for opening the door but it also closes the hatchback door with considerable force. The feature can be activated inadvertently e.g. when loading the car (and one's foot is under the rear fender) or when sitting on the edge of the luggage area and changing shoes. Both type of events have happened to me. I'm an bald and have had the door close on my head (which broke my scalp's skin) and have had it close when changing shoes many times. If this closed on a small child, I fear that a limb could be broken (or worse). One cannot disable this feature (ideally just to prevent it from closing) or just to simply disable it completely. I have taken the car to Audi dealerships to have the feature disabled on several occasions - but they are unable to do so. It is a safety hazard in my professional opinion - I'm a physician but not an engineer.
Corrective Action:
This vehicle has an automatic opening/closure feature for the rear trunk/hatchback door. It's activated by putting one's foot under a sensor under the rear fender. This is fine for opening the door but it also closes the hatchback door with considerable force. The feature can be activated inadvertently e.g. when loading the car (and one's foot is under the rear fender) or when sitting on the edge of the luggage area and changing shoes. Both type of events have happened to me. I'm an bald and have had the door close on my head (which broke my scalp's skin) and have had it close when changing shoes many times. If this closed on a small child, I fear that a limb could be broken (or worse). One cannot disable this feature (ideally just to prevent it from closing) or just to simply disable it completely. I have taken the car to Audi dealerships to have the feature disabled on several occasions - but they are unable to do so. It is a safety hazard in my professional opinion - I'm a physician but not an engineer.
Additional Notes:
This vehicle has an automatic opening/closure feature for the rear trunk/hatchback door. It's activated by putting one's foot under a sensor under the rear fender. This is fine for opening the door but it also closes the hatchback door with considerable force. The feature can be activated inadvertently e.g. when loading the car (and one's foot is under the rear fender) or when sitting on the edge of the luggage area and changing shoes. Both type of events have happened to me. I'm an bald and have had the door close on my head (which broke my scalp's skin) and have had it close when changing shoes many times. If this closed on a small child, I fear that a limb could be broken (or worse). One cannot disable this feature (ideally just to prevent it from closing) or just to simply disable it completely. I have taken the car to Audi dealerships to have the feature disabled on several occasions - but they are unable to do so. It is a safety hazard in my professional opinion - I'm a physician but not an engineer.
Mfg Campaign: 11563718
Recall Date: Jan 5, 2024
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
This vehicle has an automatic opening/closure feature for the rear trunk/hatchback door. It's activated by putting one's foot under a sensor under the rear fender. This is fine for opening the door but it also closes the hatchback door with considerable force. The feature can be activated inadvertently e.g. when loading the car (and one's foot is under the rear fender) or when sitting on the edge of the luggage area and changing shoes. Both type of events have happened to me. I'm an bald and have had the door close on my head (which broke my scalp's skin) and have had it close when changing shoes many times. If this closed on a small child, I fear that a limb could be broken (or worse). One cannot disable this feature (ideally just to prevent it from closing) or just to simply disable it completely. I have taken the car to Audi dealerships to have the feature disabled on several occasions - but they are unable to do so. It is a safety hazard in my professional opinion - I'm a physician but not an engineer.
Corrective Action:
This vehicle has an automatic opening/closure feature for the rear trunk/hatchback door. It's activated by putting one's foot under a sensor under the rear fender. This is fine for opening the door but it also closes the hatchback door with considerable force. The feature can be activated inadvertently e.g. when loading the car (and one's foot is under the rear fender) or when sitting on the edge of the luggage area and changing shoes. Both type of events have happened to me. I'm an bald and have had the door close on my head (which broke my scalp's skin) and have had it close when changing shoes many times. If this closed on a small child, I fear that a limb could be broken (or worse). One cannot disable this feature (ideally just to prevent it from closing) or just to simply disable it completely. I have taken the car to Audi dealerships to have the feature disabled on several occasions - but they are unable to do so. It is a safety hazard in my professional opinion - I'm a physician but not an engineer.
Additional Notes:
This vehicle has an automatic opening/closure feature for the rear trunk/hatchback door. It's activated by putting one's foot under a sensor under the rear fender. This is fine for opening the door but it also closes the hatchback door with considerable force. The feature can be activated inadvertently e.g. when loading the car (and one's foot is under the rear fender) or when sitting on the edge of the luggage area and changing shoes. Both type of events have happened to me. I'm an bald and have had the door close on my head (which broke my scalp's skin) and have had it close when changing shoes many times. If this closed on a small child, I fear that a limb could be broken (or worse). One cannot disable this feature (ideally just to prevent it from closing) or just to simply disable it completely. I have taken the car to Audi dealerships to have the feature disabled on several occasions - but they are unable to do so. It is a safety hazard in my professional opinion - I'm a physician but not an engineer.
Mfg Campaign: 11563718
Recall Date: Jan 5, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving I received two messages to contract service first that the “electrical system malfunction” and then a “starting malfunction” which was fallowed by a battery light and a check engine light. I contacted my local dealer they advised I have it towed in immediately. The car was towed in and it’s a “starter generator” and is back ordered with no eta. The car is not drivable and is at the dealer for an unknown amount of time.
Corrective Action:
While driving I received two messages to contract service first that the “electrical system malfunction” and then a “starting malfunction” which was fallowed by a battery light and a check engine light. I contacted my local dealer they advised I have it towed in immediately. The car was towed in and it’s a “starter generator” and is back ordered with no eta. The car is not drivable and is at the dealer for an unknown amount of time.
Additional Notes:
While driving I received two messages to contract service first that the “electrical system malfunction” and then a “starting malfunction” which was fallowed by a battery light and a check engine light. I contacted my local dealer they advised I have it towed in immediately. The car was towed in and it’s a “starter generator” and is back ordered with no eta. The car is not drivable and is at the dealer for an unknown amount of time.
Mfg Campaign: 11559037
Recall Date: Dec 7, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Dashboard error messages, "Electrical System Malfunction! Please contact service" and "Vehicle Starting System: Malfunction! Please contact service". Dealer replied that it is a starter generator. Unsafe to drive, towed to dealer service. Part has been on order for more than three weeks.
Corrective Action:
Dashboard error messages, "Electrical System Malfunction! Please contact service" and "Vehicle Starting System: Malfunction! Please contact service". Dealer replied that it is a starter generator. Unsafe to drive, towed to dealer service. Part has been on order for more than three weeks.
Additional Notes:
Dashboard error messages, "Electrical System Malfunction! Please contact service" and "Vehicle Starting System: Malfunction! Please contact service". Dealer replied that it is a starter generator. Unsafe to drive, towed to dealer service. Part has been on order for more than three weeks.
Mfg Campaign: 11548864
Recall Date: Oct 8, 2023
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Dashboard error messages, "Electrical System Malfunction! Please contact service" and "Vehicle Starting System: Malfunction! Please contact service". Dealer replied that it is a starter generator. Unsafe to drive, towed to dealer service. Part has been on order for more than three weeks.
Corrective Action:
Dashboard error messages, "Electrical System Malfunction! Please contact service" and "Vehicle Starting System: Malfunction! Please contact service". Dealer replied that it is a starter generator. Unsafe to drive, towed to dealer service. Part has been on order for more than three weeks.
Additional Notes:
Dashboard error messages, "Electrical System Malfunction! Please contact service" and "Vehicle Starting System: Malfunction! Please contact service". Dealer replied that it is a starter generator. Unsafe to drive, towed to dealer service. Part has been on order for more than three weeks.
Mfg Campaign: 11548864
Recall Date: Oct 8, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2020 All Road. Received message driving close to my home to contact service due to electrical malfunction and made it to my driveway. This was on a Sunday and no service center was available. Car lost its HVAC and auto stop mechanism on the way home and parked it in the driveway away to be towed. This morning able to start vehicle but received numerous warnings as above to also include low battery due to no charging and finally a message (while placing it on a flat bed tow truck) to stop immediately and not drive the vehicle. I have read about disasters with this issue in regards to innumerable complaints from new Audi owners that this occurred very quickly while driving on an interstate in which their vehicle shut down within a minute and those affected experienced total loss of steering and braking with inability to even turn on their flashers for safety purposes. This is not a benign issue as beyond the inconvenience of waiting hours to be towed, one puts their life at risk when traveling on an interstate and within seconds having such a shut down of the vehicle occur. I am glad that I did not drive the vehicle in for servicing as I'd likely be on an interstate stranded at this time or perhaps even injured or dead due to inability to control the vehicle and a shut down occurring with only a few seconds notice. I am aware that several TSBs exist for this problem likely related to a faulty alternator as part of internal combustion machines using a "mild hybrid" system. Audi should do a recall of all such vehicles affected with this technology but instead utilizes an approach of reliance upon their dealerships. I have heard of weeks to months to replace alternators / 48 V battery as such parts come from Germany. This is a SERIOUS life threatening issue that puts one at risk of losing control at high speed or getting hit from behind on an interstate due to complete failure of the vehicle and inability to control it after achieving speed.
Corrective Action:
I have a 2020 All Road. Received message driving close to my home to contact service due to electrical malfunction and made it to my driveway. This was on a Sunday and no service center was available. Car lost its HVAC and auto stop mechanism on the way home and parked it in the driveway away to be towed. This morning able to start vehicle but received numerous warnings as above to also include low battery due to no charging and finally a message (while placing it on a flat bed tow truck) to stop immediately and not drive the vehicle. I have read about disasters with this issue in regards to innumerable complaints from new Audi owners that this occurred very quickly while driving on an interstate in which their vehicle shut down within a minute and those affected experienced total loss of steering and braking with inability to even turn on their flashers for safety purposes. This is not a benign issue as beyond the inconvenience of waiting hours to be towed, one puts their life at risk when traveling on an interstate and within seconds having such a shut down of the vehicle occur. I am glad that I did not drive the vehicle in for servicing as I'd likely be on an interstate stranded at this time or perhaps even injured or dead due to inability to control the vehicle and a shut down occurring with only a few seconds notice. I am aware that several TSBs exist for this problem likely related to a faulty alternator as part of internal combustion machines using a "mild hybrid" system. Audi should do a recall of all such vehicles affected with this technology but instead utilizes an approach of reliance upon their dealerships. I have heard of weeks to months to replace alternators / 48 V battery as such parts come from Germany. This is a SERIOUS life threatening issue that puts one at risk of losing control at high speed or getting hit from behind on an interstate due to complete failure of the vehicle and inability to control it after achieving speed.
Additional Notes:
I have a 2020 All Road. Received message driving close to my home to contact service due to electrical malfunction and made it to my driveway. This was on a Sunday and no service center was available. Car lost its HVAC and auto stop mechanism on the way home and parked it in the driveway away to be towed. This morning able to start vehicle but received numerous warnings as above to also include low battery due to no charging and finally a message (while placing it on a flat bed tow truck) to stop immediately and not drive the vehicle. I have read about disasters with this issue in regards to innumerable complaints from new Audi owners that this occurred very quickly while driving on an interstate in which their vehicle shut down within a minute and those affected experienced total loss of steering and braking with inability to even turn on their flashers for safety purposes. This is not a benign issue as beyond the inconvenience of waiting hours to be towed, one puts their life at risk when traveling on an interstate and within seconds having such a shut down of the vehicle occur. I am glad that I did not drive the vehicle in for servicing as I'd likely be on an interstate stranded at this time or perhaps even injured or dead due to inability to control the vehicle and a shut down occurring with only a few seconds notice. I am aware that several TSBs exist for this problem likely related to a faulty alternator as part of internal combustion machines using a "mild hybrid" system. Audi should do a recall of all such vehicles affected with this technology but instead utilizes an approach of reliance upon their dealerships. I have heard of weeks to months to replace alternators / 48 V battery as such parts come from Germany. This is a SERIOUS life threatening issue that puts one at risk of losing control at high speed or getting hit from behind on an interstate due to complete failure of the vehicle and inability to control it after achieving speed.
Mfg Campaign: 11526617
Recall Date: Jun 12, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I have a 2020 All Road. Received message driving close to my home to contact service due to electrical malfunction and made it to my driveway. This was on a Sunday and no service center was available. Car lost its HVAC and auto stop mechanism on the way home and parked it in the driveway away to be towed. This morning able to start vehicle but received numerous warnings as above to also include low battery due to no charging and finally a message (while placing it on a flat bed tow truck) to stop immediately and not drive the vehicle. I have read about disasters with this issue in regards to innumerable complaints from new Audi owners that this occurred very quickly while driving on an interstate in which their vehicle shut down within a minute and those affected experienced total loss of steering and braking with inability to even turn on their flashers for safety purposes. This is not a benign issue as beyond the inconvenience of waiting hours to be towed, one puts their life at risk when traveling on an interstate and within seconds having such a shut down of the vehicle occur. I am glad that I did not drive the vehicle in for servicing as I'd likely be on an interstate stranded at this time or perhaps even injured or dead due to inability to control the vehicle and a shut down occurring with only a few seconds notice. I am aware that several TSBs exist for this problem likely related to a faulty alternator as part of internal combustion machines using a "mild hybrid" system. Audi should do a recall of all such vehicles affected with this technology but instead utilizes an approach of reliance upon their dealerships. I have heard of weeks to months to replace alternators / 48 V battery as such parts come from Germany. This is a SERIOUS life threatening issue that puts one at risk of losing control at high speed or getting hit from behind on an interstate due to complete failure of the vehicle and inability to control it after achieving speed.
Corrective Action:
I have a 2020 All Road. Received message driving close to my home to contact service due to electrical malfunction and made it to my driveway. This was on a Sunday and no service center was available. Car lost its HVAC and auto stop mechanism on the way home and parked it in the driveway away to be towed. This morning able to start vehicle but received numerous warnings as above to also include low battery due to no charging and finally a message (while placing it on a flat bed tow truck) to stop immediately and not drive the vehicle. I have read about disasters with this issue in regards to innumerable complaints from new Audi owners that this occurred very quickly while driving on an interstate in which their vehicle shut down within a minute and those affected experienced total loss of steering and braking with inability to even turn on their flashers for safety purposes. This is not a benign issue as beyond the inconvenience of waiting hours to be towed, one puts their life at risk when traveling on an interstate and within seconds having such a shut down of the vehicle occur. I am glad that I did not drive the vehicle in for servicing as I'd likely be on an interstate stranded at this time or perhaps even injured or dead due to inability to control the vehicle and a shut down occurring with only a few seconds notice. I am aware that several TSBs exist for this problem likely related to a faulty alternator as part of internal combustion machines using a "mild hybrid" system. Audi should do a recall of all such vehicles affected with this technology but instead utilizes an approach of reliance upon their dealerships. I have heard of weeks to months to replace alternators / 48 V battery as such parts come from Germany. This is a SERIOUS life threatening issue that puts one at risk of losing control at high speed or getting hit from behind on an interstate due to complete failure of the vehicle and inability to control it after achieving speed.
Additional Notes:
I have a 2020 All Road. Received message driving close to my home to contact service due to electrical malfunction and made it to my driveway. This was on a Sunday and no service center was available. Car lost its HVAC and auto stop mechanism on the way home and parked it in the driveway away to be towed. This morning able to start vehicle but received numerous warnings as above to also include low battery due to no charging and finally a message (while placing it on a flat bed tow truck) to stop immediately and not drive the vehicle. I have read about disasters with this issue in regards to innumerable complaints from new Audi owners that this occurred very quickly while driving on an interstate in which their vehicle shut down within a minute and those affected experienced total loss of steering and braking with inability to even turn on their flashers for safety purposes. This is not a benign issue as beyond the inconvenience of waiting hours to be towed, one puts their life at risk when traveling on an interstate and within seconds having such a shut down of the vehicle occur. I am glad that I did not drive the vehicle in for servicing as I'd likely be on an interstate stranded at this time or perhaps even injured or dead due to inability to control the vehicle and a shut down occurring with only a few seconds notice. I am aware that several TSBs exist for this problem likely related to a faulty alternator as part of internal combustion machines using a "mild hybrid" system. Audi should do a recall of all such vehicles affected with this technology but instead utilizes an approach of reliance upon their dealerships. I have heard of weeks to months to replace alternators / 48 V battery as such parts come from Germany. This is a SERIOUS life threatening issue that puts one at risk of losing control at high speed or getting hit from behind on an interstate due to complete failure of the vehicle and inability to control it after achieving speed.
Mfg Campaign: 11526617
Recall Date: Jun 12, 2023
Volkswagen Group Of America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
I have a 2020 All Road. Received message driving close to my home to contact service due to electrical malfunction and made it to my driveway. This was on a Sunday and no service center was available. Car lost its HVAC and auto stop mechanism on the way home and parked it in the driveway away to be towed. This morning able to start vehicle but received numerous warnings as above to also include low battery due to no charging and finally a message (while placing it on a flat bed tow truck) to stop immediately and not drive the vehicle. I have read about disasters with this issue in regards to innumerable complaints from new Audi owners that this occurred very quickly while driving on an interstate in which their vehicle shut down within a minute and those affected experienced total loss of steering and braking with inability to even turn on their flashers for safety purposes. This is not a benign issue as beyond the inconvenience of waiting hours to be towed, one puts their life at risk when traveling on an interstate and within seconds having such a shut down of the vehicle occur. I am glad that I did not drive the vehicle in for servicing as I'd likely be on an interstate stranded at this time or perhaps even injured or dead due to inability to control the vehicle and a shut down occurring with only a few seconds notice. I am aware that several TSBs exist for this problem likely related to a faulty alternator as part of internal combustion machines using a "mild hybrid" system. Audi should do a recall of all such vehicles affected with this technology but instead utilizes an approach of reliance upon their dealerships. I have heard of weeks to months to replace alternators / 48 V battery as such parts come from Germany. This is a SERIOUS life threatening issue that puts one at risk of losing control at high speed or getting hit from behind on an interstate due to complete failure of the vehicle and inability to control it after achieving speed.
Corrective Action:
I have a 2020 All Road. Received message driving close to my home to contact service due to electrical malfunction and made it to my driveway. This was on a Sunday and no service center was available. Car lost its HVAC and auto stop mechanism on the way home and parked it in the driveway away to be towed. This morning able to start vehicle but received numerous warnings as above to also include low battery due to no charging and finally a message (while placing it on a flat bed tow truck) to stop immediately and not drive the vehicle. I have read about disasters with this issue in regards to innumerable complaints from new Audi owners that this occurred very quickly while driving on an interstate in which their vehicle shut down within a minute and those affected experienced total loss of steering and braking with inability to even turn on their flashers for safety purposes. This is not a benign issue as beyond the inconvenience of waiting hours to be towed, one puts their life at risk when traveling on an interstate and within seconds having such a shut down of the vehicle occur. I am glad that I did not drive the vehicle in for servicing as I'd likely be on an interstate stranded at this time or perhaps even injured or dead due to inability to control the vehicle and a shut down occurring with only a few seconds notice. I am aware that several TSBs exist for this problem likely related to a faulty alternator as part of internal combustion machines using a "mild hybrid" system. Audi should do a recall of all such vehicles affected with this technology but instead utilizes an approach of reliance upon their dealerships. I have heard of weeks to months to replace alternators / 48 V battery as such parts come from Germany. This is a SERIOUS life threatening issue that puts one at risk of losing control at high speed or getting hit from behind on an interstate due to complete failure of the vehicle and inability to control it after achieving speed.
Additional Notes:
I have a 2020 All Road. Received message driving close to my home to contact service due to electrical malfunction and made it to my driveway. This was on a Sunday and no service center was available. Car lost its HVAC and auto stop mechanism on the way home and parked it in the driveway away to be towed. This morning able to start vehicle but received numerous warnings as above to also include low battery due to no charging and finally a message (while placing it on a flat bed tow truck) to stop immediately and not drive the vehicle. I have read about disasters with this issue in regards to innumerable complaints from new Audi owners that this occurred very quickly while driving on an interstate in which their vehicle shut down within a minute and those affected experienced total loss of steering and braking with inability to even turn on their flashers for safety purposes. This is not a benign issue as beyond the inconvenience of waiting hours to be towed, one puts their life at risk when traveling on an interstate and within seconds having such a shut down of the vehicle occur. I am glad that I did not drive the vehicle in for servicing as I'd likely be on an interstate stranded at this time or perhaps even injured or dead due to inability to control the vehicle and a shut down occurring with only a few seconds notice. I am aware that several TSBs exist for this problem likely related to a faulty alternator as part of internal combustion machines using a "mild hybrid" system. Audi should do a recall of all such vehicles affected with this technology but instead utilizes an approach of reliance upon their dealerships. I have heard of weeks to months to replace alternators / 48 V battery as such parts come from Germany. This is a SERIOUS life threatening issue that puts one at risk of losing control at high speed or getting hit from behind on an interstate due to complete failure of the vehicle and inability to control it after achieving speed.
Mfg Campaign: 11526617
Recall Date: Jun 12, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Lamp: Electrical system malfunction: safely stop vehicle. I have read that they car would have next shut down and loss of control while driving.
Corrective Action:
Lamp: Electrical system malfunction: safely stop vehicle. I have read that they car would have next shut down and loss of control while driving.
Additional Notes:
Lamp: Electrical system malfunction: safely stop vehicle. I have read that they car would have next shut down and loss of control while driving.
Mfg Campaign: 11511811
Recall Date: Mar 14, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving on the interstate, I received a warning about an electrical system malfunction. As I neared my home, I received warnings about transmission failure, suspension malfunction, steering malfunction, sensor failure, and more. After a tow to the dealership I was told it is a generator/alternator (?) failure and the part is on national backorder and may be 3 months or more.
Corrective Action:
While driving on the interstate, I received a warning about an electrical system malfunction. As I neared my home, I received warnings about transmission failure, suspension malfunction, steering malfunction, sensor failure, and more. After a tow to the dealership I was told it is a generator/alternator (?) failure and the part is on national backorder and may be 3 months or more.
Additional Notes:
While driving on the interstate, I received a warning about an electrical system malfunction. As I neared my home, I received warnings about transmission failure, suspension malfunction, steering malfunction, sensor failure, and more. After a tow to the dealership I was told it is a generator/alternator (?) failure and the part is on national backorder and may be 3 months or more.
Mfg Campaign: 11508031
Recall Date: Feb 19, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving on the interstate, I received a warning about an electrical system malfunction. As I neared my home, I received warnings about transmission failure, suspension malfunction, steering malfunction, sensor failure, and more. After a tow to the dealership I was told it is a generator/alternator (?) failure and the part is on national backorder and may be 3 months or more.
Corrective Action:
While driving on the interstate, I received a warning about an electrical system malfunction. As I neared my home, I received warnings about transmission failure, suspension malfunction, steering malfunction, sensor failure, and more. After a tow to the dealership I was told it is a generator/alternator (?) failure and the part is on national backorder and may be 3 months or more.
Additional Notes:
While driving on the interstate, I received a warning about an electrical system malfunction. As I neared my home, I received warnings about transmission failure, suspension malfunction, steering malfunction, sensor failure, and more. After a tow to the dealership I was told it is a generator/alternator (?) failure and the part is on national backorder and may be 3 months or more.
Mfg Campaign: 11508031
Recall Date: Feb 19, 2023
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on the interstate, I received a warning about an electrical system malfunction. As I neared my home, I received warnings about transmission failure, suspension malfunction, steering malfunction, sensor failure, and more. After a tow to the dealership I was told it is a generator/alternator (?) failure and the part is on national backorder and may be 3 months or more.
Corrective Action:
While driving on the interstate, I received a warning about an electrical system malfunction. As I neared my home, I received warnings about transmission failure, suspension malfunction, steering malfunction, sensor failure, and more. After a tow to the dealership I was told it is a generator/alternator (?) failure and the part is on national backorder and may be 3 months or more.
Additional Notes:
While driving on the interstate, I received a warning about an electrical system malfunction. As I neared my home, I received warnings about transmission failure, suspension malfunction, steering malfunction, sensor failure, and more. After a tow to the dealership I was told it is a generator/alternator (?) failure and the part is on national backorder and may be 3 months or more.
Mfg Campaign: 11508031
Recall Date: Feb 19, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My electrical system failed and the car died on the freeway. This is now recognized as a chronic problem- a software bug in the 48 volt mild hybrid system- with several Audi models, including this A6 Allroad. The bug apparently damages the vehicles alternator, which must then be replaced. There is a several month backorder on this part, so hundreds if not thousands Audis remain unrepaired on the lots. They are dying on roads across the USA on a daily basis.
Corrective Action:
My electrical system failed and the car died on the freeway. This is now recognized as a chronic problem- a software bug in the 48 volt mild hybrid system- with several Audi models, including this A6 Allroad. The bug apparently damages the vehicles alternator, which must then be replaced. There is a several month backorder on this part, so hundreds if not thousands Audis remain unrepaired on the lots. They are dying on roads across the USA on a daily basis.
Additional Notes:
My electrical system failed and the car died on the freeway. This is now recognized as a chronic problem- a software bug in the 48 volt mild hybrid system- with several Audi models, including this A6 Allroad. The bug apparently damages the vehicles alternator, which must then be replaced. There is a several month backorder on this part, so hundreds if not thousands Audis remain unrepaired on the lots. They are dying on roads across the USA on a daily basis.
Mfg Campaign: 11503455
Recall Date: Jan 24, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact's wife owns a 2020 Audi A6. The vehicle was serviced under NHTSA Campaign Number: 21V295000 (suspension), however after a few months the contact had an issue with the vehicle's rear tires. The vehicle was taken to a tire center where they were unable to replace the rear tires due to severe damage to the undercarriage and rear axle on the vehicle. The local dealer who performed the recall repair was called but told over the phone that the dealer does not have any record in their system showing they performed that recall repair on the vehicle despite the contact having the work order detailing the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure was mileage was approximately 9,027.
Corrective Action:
The contact's wife owns a 2020 Audi A6. The vehicle was serviced under NHTSA Campaign Number: 21V295000 (suspension), however after a few months the contact had an issue with the vehicle's rear tires. The vehicle was taken to a tire center where they were unable to replace the rear tires due to severe damage to the undercarriage and rear axle on the vehicle. The local dealer who performed the recall repair was called but told over the phone that the dealer does not have any record in their system showing they performed that recall repair on the vehicle despite the contact having the work order detailing the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure was mileage was approximately 9,027.
Additional Notes:
The contact's wife owns a 2020 Audi A6. The vehicle was serviced under NHTSA Campaign Number: 21V295000 (suspension), however after a few months the contact had an issue with the vehicle's rear tires. The vehicle was taken to a tire center where they were unable to replace the rear tires due to severe damage to the undercarriage and rear axle on the vehicle. The local dealer who performed the recall repair was called but told over the phone that the dealer does not have any record in their system showing they performed that recall repair on the vehicle despite the contact having the work order detailing the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure was mileage was approximately 9,027.
Mfg Campaign: 11449959
Recall Date: Feb 2, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury