Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 Audi S7, S6 Sedan, A6 Allroad, 2021-2022 RS7, RS6 Avant, 2019-2022 A7, and A6 Sedan vehicles. Liquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 90V2
Recall Date: Nov 21, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91Ei
Recall Date: Oct 26, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 RS6 Avant and RS7, 2020-2022 A6 Allroad, S6 Sedan, and S7, and 2019-2022 A6 Sedan and A7 vehicles. The fuel level sender may stick, causing an inaccurate fuel level reading to be displayed on the instrument cluster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DN
Recall Date: Mar 14, 2022
Consumer Complaints
3 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The alternator and starter of this car fails under heavy load due to the combined start stop engine function with heavy stop and go traffic. This is a known service problem affecting many Audis. my experience happened when I was driving home from work in heavy stop and go traffic after about 30 minutes of start and stop of the engine under these conditions the engine shut down completely and indicated a warning in the dash with an electrical system malfunction. I turned the car off and turned it back on and tried to put it into drive and shifted between park and drive and the engine still would not start. I ended up having to wait for about five minutes with the engine shut off at that point. I turned the engine back on and was able to put the car into drive. This was a dangerous situation because of heavy traffic surrounding my car and not being able to move the vehicle as it was stopped in the middle of the road. Audi has begun a service campaign for this known failure, but it should be upgraded to a recall as this is a serious safety hazard.
Corrective Action:
The alternator and starter of this car fails under heavy load due to the combined start stop engine function with heavy stop and go traffic. This is a known service problem affecting many Audis. my experience happened when I was driving home from work in heavy stop and go traffic after about 30 minutes of start and stop of the engine under these conditions the engine shut down completely and indicated a warning in the dash with an electrical system malfunction. I turned the car off and turned it back on and tried to put it into drive and shifted between park and drive and the engine still would not start. I ended up having to wait for about five minutes with the engine shut off at that point. I turned the engine back on and was able to put the car into drive. This was a dangerous situation because of heavy traffic surrounding my car and not being able to move the vehicle as it was stopped in the middle of the road. Audi has begun a service campaign for this known failure, but it should be upgraded to a recall as this is a serious safety hazard.
Additional Notes:
The alternator and starter of this car fails under heavy load due to the combined start stop engine function with heavy stop and go traffic. This is a known service problem affecting many Audis. my experience happened when I was driving home from work in heavy stop and go traffic after about 30 minutes of start and stop of the engine under these conditions the engine shut down completely and indicated a warning in the dash with an electrical system malfunction. I turned the car off and turned it back on and tried to put it into drive and shifted between park and drive and the engine still would not start. I ended up having to wait for about five minutes with the engine shut off at that point. I turned the engine back on and was able to put the car into drive. This was a dangerous situation because of heavy traffic surrounding my car and not being able to move the vehicle as it was stopped in the middle of the road. Audi has begun a service campaign for this known failure, but it should be upgraded to a recall as this is a serious safety hazard.
Mfg Campaign: 11619553
Recall Date: Oct 13, 2024
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The alternator and starter of this car fails under heavy load due to the combined start stop engine function with heavy stop and go traffic. This is a known service problem affecting many Audis. my experience happened when I was driving home from work in heavy stop and go traffic after about 30 minutes of start and stop of the engine under these conditions the engine shut down completely and indicated a warning in the dash with an electrical system malfunction. I turned the car off and turned it back on and tried to put it into drive and shifted between park and drive and the engine still would not start. I ended up having to wait for about five minutes with the engine shut off at that point. I turned the engine back on and was able to put the car into drive. This was a dangerous situation because of heavy traffic surrounding my car and not being able to move the vehicle as it was stopped in the middle of the road. Audi has begun a service campaign for this known failure, but it should be upgraded to a recall as this is a serious safety hazard.
Corrective Action:
The alternator and starter of this car fails under heavy load due to the combined start stop engine function with heavy stop and go traffic. This is a known service problem affecting many Audis. my experience happened when I was driving home from work in heavy stop and go traffic after about 30 minutes of start and stop of the engine under these conditions the engine shut down completely and indicated a warning in the dash with an electrical system malfunction. I turned the car off and turned it back on and tried to put it into drive and shifted between park and drive and the engine still would not start. I ended up having to wait for about five minutes with the engine shut off at that point. I turned the engine back on and was able to put the car into drive. This was a dangerous situation because of heavy traffic surrounding my car and not being able to move the vehicle as it was stopped in the middle of the road. Audi has begun a service campaign for this known failure, but it should be upgraded to a recall as this is a serious safety hazard.
Additional Notes:
The alternator and starter of this car fails under heavy load due to the combined start stop engine function with heavy stop and go traffic. This is a known service problem affecting many Audis. my experience happened when I was driving home from work in heavy stop and go traffic after about 30 minutes of start and stop of the engine under these conditions the engine shut down completely and indicated a warning in the dash with an electrical system malfunction. I turned the car off and turned it back on and tried to put it into drive and shifted between park and drive and the engine still would not start. I ended up having to wait for about five minutes with the engine shut off at that point. I turned the engine back on and was able to put the car into drive. This was a dangerous situation because of heavy traffic surrounding my car and not being able to move the vehicle as it was stopped in the middle of the road. Audi has begun a service campaign for this known failure, but it should be upgraded to a recall as this is a serious safety hazard.
Mfg Campaign: 11619553
Recall Date: Oct 13, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear view camera and 360 degree camera system intermittently fails to operate, yielding reduced visibility when reducing vehicle.
Corrective Action:
Rear view camera and 360 degree camera system intermittently fails to operate, yielding reduced visibility when reducing vehicle.
Additional Notes:
Rear view camera and 360 degree camera system intermittently fails to operate, yielding reduced visibility when reducing vehicle.
Mfg Campaign: 11612659
Recall Date: Sep 4, 2024
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