Complaints & Recalls
Official Safety Recalls - Important!
58 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Due to a software error, the instrument panel display may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 90VC
Recall Date: Mar 31, 2025
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi S7, S6 Sedan, RS7, RS6 Avant, A6 Allroad, 2019-2021 A7, and A6 Sedan vehicles. An incorrectly labeled brake fluid cap may have been installed, which can result in the use of the wrong type of brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 47T9
Recall Date: Aug 25, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 Audi S7, S6 Sedan, A6 Allroad, 2021-2022 RS7, RS6 Avant, 2019-2022 A7, and A6 Sedan vehicles. Liquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 90V2
Recall Date: Nov 21, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DZ
Recall Date: Oct 5, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 RS6 Avant and RS7, 2020-2022 A6 Allroad, S6 Sedan, and S7, and 2019-2022 A6 Sedan and A7 vehicles. The fuel level sender may stick, causing an inaccurate fuel level reading to be displayed on the instrument cluster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DN
Recall Date: Mar 14, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L5
Recall Date: Jan 26, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69CR, 69CS
Recall Date: Aug 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42L1
Recall Date: Apr 26, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 70i2
Recall Date: Mar 10, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A6 Allroad, Q7, RS6 and RS7 vehicles. The electrical connector can detach from the door crash sensor in either of the front doors.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69BM
Recall Date: Dec 2, 2020
Consumer Complaints
12 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car has had multiple issues with warning lights and malfunctioning systems. Including : 1.Child locks 2.Every single component of the ADAS 3. Emergency services being activated at least a few times a month - this is an SOS for emergency 911 service. The repeated, continuous and mostly false warning lights are a driving distraction that can easily cause an accident. I have photos of all warning lights coming on in the vehicle. The dealership has repeated stated that they couldn't reproduce the problem even though pictures were provided and the car is still under the original warranty period. The latest attempt to fix the vehicle was to replace the sensors on the front of the vehicle. This solution was only attempted after the 4th report of the problem to the dealership where the car was serviced under the original manufacturers warranty
Corrective Action:
The car has had multiple issues with warning lights and malfunctioning systems. Including : 1.Child locks 2.Every single component of the ADAS 3. Emergency services being activated at least a few times a month - this is an SOS for emergency 911 service. The repeated, continuous and mostly false warning lights are a driving distraction that can easily cause an accident. I have photos of all warning lights coming on in the vehicle. The dealership has repeated stated that they couldn't reproduce the problem even though pictures were provided and the car is still under the original warranty period. The latest attempt to fix the vehicle was to replace the sensors on the front of the vehicle. This solution was only attempted after the 4th report of the problem to the dealership where the car was serviced under the original manufacturers warranty
Additional Notes:
The car has had multiple issues with warning lights and malfunctioning systems. Including : 1.Child locks 2.Every single component of the ADAS 3. Emergency services being activated at least a few times a month - this is an SOS for emergency 911 service. The repeated, continuous and mostly false warning lights are a driving distraction that can easily cause an accident. I have photos of all warning lights coming on in the vehicle. The dealership has repeated stated that they couldn't reproduce the problem even though pictures were provided and the car is still under the original warranty period. The latest attempt to fix the vehicle was to replace the sensors on the front of the vehicle. This solution was only attempted after the 4th report of the problem to the dealership where the car was serviced under the original manufacturers warranty
Mfg Campaign: 11638013
Recall Date: Jan 23, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car has had multiple issues with warning lights and malfunctioning systems. Including : 1.Child locks 2.Every single component of the ADAS 3. Emergency services being activated at least a few times a month - this is an SOS for emergency 911 service. The repeated, continuous and mostly false warning lights are a driving distraction that can easily cause an accident. I have photos of all warning lights coming on in the vehicle. The dealership has repeated stated that they couldn't reproduce the problem even though pictures were provided and the car is still under the original warranty period. The latest attempt to fix the vehicle was to replace the sensors on the front of the vehicle. This solution was only attempted after the 4th report of the problem to the dealership where the car was serviced under the original manufacturers warranty
Corrective Action:
The car has had multiple issues with warning lights and malfunctioning systems. Including : 1.Child locks 2.Every single component of the ADAS 3. Emergency services being activated at least a few times a month - this is an SOS for emergency 911 service. The repeated, continuous and mostly false warning lights are a driving distraction that can easily cause an accident. I have photos of all warning lights coming on in the vehicle. The dealership has repeated stated that they couldn't reproduce the problem even though pictures were provided and the car is still under the original warranty period. The latest attempt to fix the vehicle was to replace the sensors on the front of the vehicle. This solution was only attempted after the 4th report of the problem to the dealership where the car was serviced under the original manufacturers warranty
Additional Notes:
The car has had multiple issues with warning lights and malfunctioning systems. Including : 1.Child locks 2.Every single component of the ADAS 3. Emergency services being activated at least a few times a month - this is an SOS for emergency 911 service. The repeated, continuous and mostly false warning lights are a driving distraction that can easily cause an accident. I have photos of all warning lights coming on in the vehicle. The dealership has repeated stated that they couldn't reproduce the problem even though pictures were provided and the car is still under the original warranty period. The latest attempt to fix the vehicle was to replace the sensors on the front of the vehicle. This solution was only attempted after the 4th report of the problem to the dealership where the car was serviced under the original manufacturers warranty
Mfg Campaign: 11638013
Recall Date: Jan 23, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The car has had multiple issues with warning lights and malfunctioning systems. Including : 1.Child locks 2.Every single component of the ADAS 3. Emergency services being activated at least a few times a month - this is an SOS for emergency 911 service. The repeated, continuous and mostly false warning lights are a driving distraction that can easily cause an accident. I have photos of all warning lights coming on in the vehicle. The dealership has repeated stated that they couldn't reproduce the problem even though pictures were provided and the car is still under the original warranty period. The latest attempt to fix the vehicle was to replace the sensors on the front of the vehicle. This solution was only attempted after the 4th report of the problem to the dealership where the car was serviced under the original manufacturers warranty
Corrective Action:
The car has had multiple issues with warning lights and malfunctioning systems. Including : 1.Child locks 2.Every single component of the ADAS 3. Emergency services being activated at least a few times a month - this is an SOS for emergency 911 service. The repeated, continuous and mostly false warning lights are a driving distraction that can easily cause an accident. I have photos of all warning lights coming on in the vehicle. The dealership has repeated stated that they couldn't reproduce the problem even though pictures were provided and the car is still under the original warranty period. The latest attempt to fix the vehicle was to replace the sensors on the front of the vehicle. This solution was only attempted after the 4th report of the problem to the dealership where the car was serviced under the original manufacturers warranty
Additional Notes:
The car has had multiple issues with warning lights and malfunctioning systems. Including : 1.Child locks 2.Every single component of the ADAS 3. Emergency services being activated at least a few times a month - this is an SOS for emergency 911 service. The repeated, continuous and mostly false warning lights are a driving distraction that can easily cause an accident. I have photos of all warning lights coming on in the vehicle. The dealership has repeated stated that they couldn't reproduce the problem even though pictures were provided and the car is still under the original warranty period. The latest attempt to fix the vehicle was to replace the sensors on the front of the vehicle. This solution was only attempted after the 4th report of the problem to the dealership where the car was serviced under the original manufacturers warranty
Mfg Campaign: 11638013
Recall Date: Jan 23, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle had electrical system malfunction. Vehicle provided an electrical system malfunction and vehicle starting system malfunction warning message a few days prior to the incident. Vehicle has approximately 20.5K miles on odometer. Before I was able to bring it to service, the electrical system malfunction message became more severe and turned from yellow to red. While driving, the vehicle progressively shut down ABS, lane departure, and other systems and gave a transmission warning message. Eventually, the car lost power and I was left stranded at the side of the road.
Corrective Action:
Vehicle had electrical system malfunction. Vehicle provided an electrical system malfunction and vehicle starting system malfunction warning message a few days prior to the incident. Vehicle has approximately 20.5K miles on odometer. Before I was able to bring it to service, the electrical system malfunction message became more severe and turned from yellow to red. While driving, the vehicle progressively shut down ABS, lane departure, and other systems and gave a transmission warning message. Eventually, the car lost power and I was left stranded at the side of the road.
Additional Notes:
Vehicle had electrical system malfunction. Vehicle provided an electrical system malfunction and vehicle starting system malfunction warning message a few days prior to the incident. Vehicle has approximately 20.5K miles on odometer. Before I was able to bring it to service, the electrical system malfunction message became more severe and turned from yellow to red. While driving, the vehicle progressively shut down ABS, lane departure, and other systems and gave a transmission warning message. Eventually, the car lost power and I was left stranded at the side of the road.
Mfg Campaign: 11596019
Recall Date: Jun 23, 2024
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
Car reported an engine restarter issue (with battery symbol) and recommended to contact the dealer. Car next shut down automatic restart system, and air conditioning stopped working. Within a short period of time (same day), the car listed a red battery symbol and advised to stop the car. After doing so and contacting the Audi roadside, the car was listing a series of issues on multiple symptoms while also saying in the warning message "still okay to drive". These systems included steering, braking, and what seemed to be other sensors the car powers. Finally (and within 5 minutes of the previous message of being okay to drive), the warnings were continuous and started including the transmission. The car stopped accelerating (we were on the expressway) and we thankfully got to the side of the road. This was an enormously dangerous situation as the car became fully disabled and we were subject to limited options of relief from a major traffic area. Within 30 minutes of being disabled, no electrical charge was present in the car, including emergency flashers, making the situation more dangerous as it was nighttime, so we had to abandon the car and walk down the expressway to find a hotel. Could not even put the car in neutral for the tow. Service is initially reporting a failure of the restart generator. This appears to be an alarmingly common issue with Audis.
Corrective Action:
Car reported an engine restarter issue (with battery symbol) and recommended to contact the dealer. Car next shut down automatic restart system, and air conditioning stopped working. Within a short period of time (same day), the car listed a red battery symbol and advised to stop the car. After doing so and contacting the Audi roadside, the car was listing a series of issues on multiple symptoms while also saying in the warning message "still okay to drive". These systems included steering, braking, and what seemed to be other sensors the car powers. Finally (and within 5 minutes of the previous message of being okay to drive), the warnings were continuous and started including the transmission. The car stopped accelerating (we were on the expressway) and we thankfully got to the side of the road. This was an enormously dangerous situation as the car became fully disabled and we were subject to limited options of relief from a major traffic area. Within 30 minutes of being disabled, no electrical charge was present in the car, including emergency flashers, making the situation more dangerous as it was nighttime, so we had to abandon the car and walk down the expressway to find a hotel. Could not even put the car in neutral for the tow. Service is initially reporting a failure of the restart generator. This appears to be an alarmingly common issue with Audis.
Additional Notes:
Car reported an engine restarter issue (with battery symbol) and recommended to contact the dealer. Car next shut down automatic restart system, and air conditioning stopped working. Within a short period of time (same day), the car listed a red battery symbol and advised to stop the car. After doing so and contacting the Audi roadside, the car was listing a series of issues on multiple symptoms while also saying in the warning message "still okay to drive". These systems included steering, braking, and what seemed to be other sensors the car powers. Finally (and within 5 minutes of the previous message of being okay to drive), the warnings were continuous and started including the transmission. The car stopped accelerating (we were on the expressway) and we thankfully got to the side of the road. This was an enormously dangerous situation as the car became fully disabled and we were subject to limited options of relief from a major traffic area. Within 30 minutes of being disabled, no electrical charge was present in the car, including emergency flashers, making the situation more dangerous as it was nighttime, so we had to abandon the car and walk down the expressway to find a hotel. Could not even put the car in neutral for the tow. Service is initially reporting a failure of the restart generator. This appears to be an alarmingly common issue with Audis.
Mfg Campaign: 11543607
Recall Date: Sep 9, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car reported an engine restarter issue (with battery symbol) and recommended to contact the dealer. Car next shut down automatic restart system, and air conditioning stopped working. Within a short period of time (same day), the car listed a red battery symbol and advised to stop the car. After doing so and contacting the Audi roadside, the car was listing a series of issues on multiple symptoms while also saying in the warning message "still okay to drive". These systems included steering, braking, and what seemed to be other sensors the car powers. Finally (and within 5 minutes of the previous message of being okay to drive), the warnings were continuous and started including the transmission. The car stopped accelerating (we were on the expressway) and we thankfully got to the side of the road. This was an enormously dangerous situation as the car became fully disabled and we were subject to limited options of relief from a major traffic area. Within 30 minutes of being disabled, no electrical charge was present in the car, including emergency flashers, making the situation more dangerous as it was nighttime, so we had to abandon the car and walk down the expressway to find a hotel. Could not even put the car in neutral for the tow. Service is initially reporting a failure of the restart generator. This appears to be an alarmingly common issue with Audis.
Corrective Action:
Car reported an engine restarter issue (with battery symbol) and recommended to contact the dealer. Car next shut down automatic restart system, and air conditioning stopped working. Within a short period of time (same day), the car listed a red battery symbol and advised to stop the car. After doing so and contacting the Audi roadside, the car was listing a series of issues on multiple symptoms while also saying in the warning message "still okay to drive". These systems included steering, braking, and what seemed to be other sensors the car powers. Finally (and within 5 minutes of the previous message of being okay to drive), the warnings were continuous and started including the transmission. The car stopped accelerating (we were on the expressway) and we thankfully got to the side of the road. This was an enormously dangerous situation as the car became fully disabled and we were subject to limited options of relief from a major traffic area. Within 30 minutes of being disabled, no electrical charge was present in the car, including emergency flashers, making the situation more dangerous as it was nighttime, so we had to abandon the car and walk down the expressway to find a hotel. Could not even put the car in neutral for the tow. Service is initially reporting a failure of the restart generator. This appears to be an alarmingly common issue with Audis.
Additional Notes:
Car reported an engine restarter issue (with battery symbol) and recommended to contact the dealer. Car next shut down automatic restart system, and air conditioning stopped working. Within a short period of time (same day), the car listed a red battery symbol and advised to stop the car. After doing so and contacting the Audi roadside, the car was listing a series of issues on multiple symptoms while also saying in the warning message "still okay to drive". These systems included steering, braking, and what seemed to be other sensors the car powers. Finally (and within 5 minutes of the previous message of being okay to drive), the warnings were continuous and started including the transmission. The car stopped accelerating (we were on the expressway) and we thankfully got to the side of the road. This was an enormously dangerous situation as the car became fully disabled and we were subject to limited options of relief from a major traffic area. Within 30 minutes of being disabled, no electrical charge was present in the car, including emergency flashers, making the situation more dangerous as it was nighttime, so we had to abandon the car and walk down the expressway to find a hotel. Could not even put the car in neutral for the tow. Service is initially reporting a failure of the restart generator. This appears to be an alarmingly common issue with Audis.
Mfg Campaign: 11543607
Recall Date: Sep 9, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Car reported an engine restarter issue (with battery symbol) and recommended to contact the dealer. Car next shut down automatic restart system, and air conditioning stopped working. Within a short period of time (same day), the car listed a red battery symbol and advised to stop the car. After doing so and contacting the Audi roadside, the car was listing a series of issues on multiple symptoms while also saying in the warning message "still okay to drive". These systems included steering, braking, and what seemed to be other sensors the car powers. Finally (and within 5 minutes of the previous message of being okay to drive), the warnings were continuous and started including the transmission. The car stopped accelerating (we were on the expressway) and we thankfully got to the side of the road. This was an enormously dangerous situation as the car became fully disabled and we were subject to limited options of relief from a major traffic area. Within 30 minutes of being disabled, no electrical charge was present in the car, including emergency flashers, making the situation more dangerous as it was nighttime, so we had to abandon the car and walk down the expressway to find a hotel. Could not even put the car in neutral for the tow. Service is initially reporting a failure of the restart generator. This appears to be an alarmingly common issue with Audis.
Corrective Action:
Car reported an engine restarter issue (with battery symbol) and recommended to contact the dealer. Car next shut down automatic restart system, and air conditioning stopped working. Within a short period of time (same day), the car listed a red battery symbol and advised to stop the car. After doing so and contacting the Audi roadside, the car was listing a series of issues on multiple symptoms while also saying in the warning message "still okay to drive". These systems included steering, braking, and what seemed to be other sensors the car powers. Finally (and within 5 minutes of the previous message of being okay to drive), the warnings were continuous and started including the transmission. The car stopped accelerating (we were on the expressway) and we thankfully got to the side of the road. This was an enormously dangerous situation as the car became fully disabled and we were subject to limited options of relief from a major traffic area. Within 30 minutes of being disabled, no electrical charge was present in the car, including emergency flashers, making the situation more dangerous as it was nighttime, so we had to abandon the car and walk down the expressway to find a hotel. Could not even put the car in neutral for the tow. Service is initially reporting a failure of the restart generator. This appears to be an alarmingly common issue with Audis.
Additional Notes:
Car reported an engine restarter issue (with battery symbol) and recommended to contact the dealer. Car next shut down automatic restart system, and air conditioning stopped working. Within a short period of time (same day), the car listed a red battery symbol and advised to stop the car. After doing so and contacting the Audi roadside, the car was listing a series of issues on multiple symptoms while also saying in the warning message "still okay to drive". These systems included steering, braking, and what seemed to be other sensors the car powers. Finally (and within 5 minutes of the previous message of being okay to drive), the warnings were continuous and started including the transmission. The car stopped accelerating (we were on the expressway) and we thankfully got to the side of the road. This was an enormously dangerous situation as the car became fully disabled and we were subject to limited options of relief from a major traffic area. Within 30 minutes of being disabled, no electrical charge was present in the car, including emergency flashers, making the situation more dangerous as it was nighttime, so we had to abandon the car and walk down the expressway to find a hotel. Could not even put the car in neutral for the tow. Service is initially reporting a failure of the restart generator. This appears to be an alarmingly common issue with Audis.
Mfg Campaign: 11543607
Recall Date: Sep 9, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM:STARTER ASSEMBLY
Potential Consequences:
The contact owns a 2021 Audi A6. The contact stated while his father was driving 45 MPH, the electrical system Malfunction warning light illuminated. The contact stated that several electronic components started to turn off until the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the starter generator to be replaced. The vehicle was not repaired due to the parts being on backorder. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.
Corrective Action:
The contact owns a 2021 Audi A6. The contact stated while his father was driving 45 MPH, the electrical system Malfunction warning light illuminated. The contact stated that several electronic components started to turn off until the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the starter generator to be replaced. The vehicle was not repaired due to the parts being on backorder. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.
Additional Notes:
The contact owns a 2021 Audi A6. The contact stated while his father was driving 45 MPH, the electrical system Malfunction warning light illuminated. The contact stated that several electronic components started to turn off until the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the starter generator to be replaced. The vehicle was not repaired due to the parts being on backorder. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.
Mfg Campaign: 11525465
Recall Date: Jun 5, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact's wife owns a 2021 Audi A6. The contact received notification of NHTSA Campaign Number: 22V155000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and was unable to confirm when parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact's wife owns a 2021 Audi A6. The contact received notification of NHTSA Campaign Number: 22V155000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and was unable to confirm when parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact's wife owns a 2021 Audi A6. The contact received notification of NHTSA Campaign Number: 22V155000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and was unable to confirm when parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11505775
Recall Date: Feb 6, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Multiple warnings indicating to contact dealer (Lane departure, adaptive cruise control, collision avoidance, electrical system, start/stop, etc) then 1 minute later transmission failure and engine failure imminent. After a minute or two my center MMI went blank then my electronic dash went blank, transmission went into neutral and the engine died all within a few seconds. Fortunately I was able to coast to a stop in the center median of an expressway and contacted the dealer. Flatbed towed to dealer who stated most likely the generator between the lithium battery bank and gas engine failed. They have seen several in this year for A6 and A7's with mild hybrid engines. I was lucky to be in low volume traffic as there was no power to indicate to drivers around me that my engine quit and not even turn signals worked. After having car towed to Audi dealer, they proceeded to tell me it was the starter/generator and the part was on back order for two to three months.
Corrective Action:
Multiple warnings indicating to contact dealer (Lane departure, adaptive cruise control, collision avoidance, electrical system, start/stop, etc) then 1 minute later transmission failure and engine failure imminent. After a minute or two my center MMI went blank then my electronic dash went blank, transmission went into neutral and the engine died all within a few seconds. Fortunately I was able to coast to a stop in the center median of an expressway and contacted the dealer. Flatbed towed to dealer who stated most likely the generator between the lithium battery bank and gas engine failed. They have seen several in this year for A6 and A7's with mild hybrid engines. I was lucky to be in low volume traffic as there was no power to indicate to drivers around me that my engine quit and not even turn signals worked. After having car towed to Audi dealer, they proceeded to tell me it was the starter/generator and the part was on back order for two to three months.
Additional Notes:
Multiple warnings indicating to contact dealer (Lane departure, adaptive cruise control, collision avoidance, electrical system, start/stop, etc) then 1 minute later transmission failure and engine failure imminent. After a minute or two my center MMI went blank then my electronic dash went blank, transmission went into neutral and the engine died all within a few seconds. Fortunately I was able to coast to a stop in the center median of an expressway and contacted the dealer. Flatbed towed to dealer who stated most likely the generator between the lithium battery bank and gas engine failed. They have seen several in this year for A6 and A7's with mild hybrid engines. I was lucky to be in low volume traffic as there was no power to indicate to drivers around me that my engine quit and not even turn signals worked. After having car towed to Audi dealer, they proceeded to tell me it was the starter/generator and the part was on back order for two to three months.
Mfg Campaign: 11502114
Recall Date: Jan 17, 2023
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Sunroof spontaneously shattered while driving. No other cars around when this occurred. Caused a very loud BANG. Was driving on the freeway when this occurred. Dealer would not confirm issue was spontaneous - felt something must have hit the car to cause this. No defined impact location on roof. Also, roof glass was pushed up in the middle instead of down like would be expected if something hit it from the outside. No warning before it occurred.
Corrective Action:
Sunroof spontaneously shattered while driving. No other cars around when this occurred. Caused a very loud BANG. Was driving on the freeway when this occurred. Dealer would not confirm issue was spontaneous - felt something must have hit the car to cause this. No defined impact location on roof. Also, roof glass was pushed up in the middle instead of down like would be expected if something hit it from the outside. No warning before it occurred.
Additional Notes:
Sunroof spontaneously shattered while driving. No other cars around when this occurred. Caused a very loud BANG. Was driving on the freeway when this occurred. Dealer would not confirm issue was spontaneous - felt something must have hit the car to cause this. No defined impact location on roof. Also, roof glass was pushed up in the middle instead of down like would be expected if something hit it from the outside. No warning before it occurred.
Mfg Campaign: 11485934
Recall Date: Sep 22, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Liquid spulked in the trunk and somehow was able to get to the control module that is located under the rear seat similar concerns as recalled Audi Q5. Vehicle malfunctioned in the middle of a busy intersection.
Corrective Action:
Liquid spulked in the trunk and somehow was able to get to the control module that is located under the rear seat similar concerns as recalled Audi Q5. Vehicle malfunctioned in the middle of a busy intersection.
Additional Notes:
Liquid spulked in the trunk and somehow was able to get to the control module that is located under the rear seat similar concerns as recalled Audi Q5. Vehicle malfunctioned in the middle of a busy intersection.
Mfg Campaign: 11460079
Recall Date: Apr 7, 2022
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Valencia, CA • 36 yrs
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