Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69GU
Recall Date: Apr 3, 2024
Consumer Complaints
2 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
If driving and the vehicle is put in park then put back into gear without turning off first, the vehicle will stall. Usually happens to me in parking lots but happened while I was parked on a hill. The vehicle stalled after being put in drive and started rolling down the hill - the power steering and ABS did not work. I had to apply the emergency break to get it to stop. This is a major safety concern. I've only had the car for a week and it has been happening the entire time. It is going in for service immediately.
Corrective Action:
If driving and the vehicle is put in park then put back into gear without turning off first, the vehicle will stall. Usually happens to me in parking lots but happened while I was parked on a hill. The vehicle stalled after being put in drive and started rolling down the hill - the power steering and ABS did not work. I had to apply the emergency break to get it to stop. This is a major safety concern. I've only had the car for a week and it has been happening the entire time. It is going in for service immediately.
Additional Notes:
If driving and the vehicle is put in park then put back into gear without turning off first, the vehicle will stall. Usually happens to me in parking lots but happened while I was parked on a hill. The vehicle stalled after being put in drive and started rolling down the hill - the power steering and ABS did not work. I had to apply the emergency break to get it to stop. This is a major safety concern. I've only had the car for a week and it has been happening the entire time. It is going in for service immediately.
Mfg Campaign: 11560744
Recall Date: Dec 18, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
If driving and the vehicle is put in park then put back into gear without turning off first, the vehicle will stall. Usually happens to me in parking lots but happened while I was parked on a hill. The vehicle stalled after being put in drive and started rolling down the hill - the power steering and ABS did not work. I had to apply the emergency break to get it to stop. This is a major safety concern. I've only had the car for a week and it has been happening the entire time. It is going in for service immediately.
Corrective Action:
If driving and the vehicle is put in park then put back into gear without turning off first, the vehicle will stall. Usually happens to me in parking lots but happened while I was parked on a hill. The vehicle stalled after being put in drive and started rolling down the hill - the power steering and ABS did not work. I had to apply the emergency break to get it to stop. This is a major safety concern. I've only had the car for a week and it has been happening the entire time. It is going in for service immediately.
Additional Notes:
If driving and the vehicle is put in park then put back into gear without turning off first, the vehicle will stall. Usually happens to me in parking lots but happened while I was parked on a hill. The vehicle stalled after being put in drive and started rolling down the hill - the power steering and ABS did not work. I had to apply the emergency break to get it to stop. This is a major safety concern. I've only had the car for a week and it has been happening the entire time. It is going in for service immediately.
Mfg Campaign: 11560744
Recall Date: Dec 18, 2023
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