Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9153) or go to nhtsa.gov.
Mfg Campaign: VW: 91NY, Audi: 90AV
Recall Date: Feb 12, 2025
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69GU
Recall Date: Apr 3, 2024
Consumer Complaints
11 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The air conditioning system is faulty. At random times, the back unit will stop working and at the same time, a vent in the front will begin to blow warm air with a burning smell.
Corrective Action:
The air conditioning system is faulty. At random times, the back unit will stop working and at the same time, a vent in the front will begin to blow warm air with a burning smell.
Additional Notes:
The air conditioning system is faulty. At random times, the back unit will stop working and at the same time, a vent in the front will begin to blow warm air with a burning smell.
Mfg Campaign: 11673333
Recall Date: Jul 14, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The air conditioning system is faulty. At random times, the back unit will stop working and at the same time, a vent in the front will begin to blow warm air with a burning smell.
Corrective Action:
The air conditioning system is faulty. At random times, the back unit will stop working and at the same time, a vent in the front will begin to blow warm air with a burning smell.
Additional Notes:
The air conditioning system is faulty. At random times, the back unit will stop working and at the same time, a vent in the front will begin to blow warm air with a burning smell.
Mfg Campaign: 11673333
Recall Date: Jul 14, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Audi has made it impossible for owners to disable the automatic unlocking of all doors when the vehicle is shifted into Park. This behavior creates a significant personal safety risk in several common situations—such as stopping to refuel, entering parking garages, transporting children, or when elderly or disabled passengers are inside. By automatically unlocking the vehicle in any location when shifted into Park, Audi eliminates the driver’s or passenger’s control over door security. This compromises safety, particularly in high-risk or unfamiliar areas. No option exists in the vehicle’s settings to disable this feature, and dealership personnel confirm that Audi offers no software or MMI control to adjust or disable this. Only third-party tools (e.g., OBDeleven, not endorsed by Audi) appear to allow any override for previous model years however nothing for 2024 or newer. This lack of control over vehicle security should be classified as a safety defect, especially given the increased risk of carjacking, unwanted entry, or harm to vulnerable passengers.
Corrective Action:
Audi has made it impossible for owners to disable the automatic unlocking of all doors when the vehicle is shifted into Park. This behavior creates a significant personal safety risk in several common situations—such as stopping to refuel, entering parking garages, transporting children, or when elderly or disabled passengers are inside. By automatically unlocking the vehicle in any location when shifted into Park, Audi eliminates the driver’s or passenger’s control over door security. This compromises safety, particularly in high-risk or unfamiliar areas. No option exists in the vehicle’s settings to disable this feature, and dealership personnel confirm that Audi offers no software or MMI control to adjust or disable this. Only third-party tools (e.g., OBDeleven, not endorsed by Audi) appear to allow any override for previous model years however nothing for 2024 or newer. This lack of control over vehicle security should be classified as a safety defect, especially given the increased risk of carjacking, unwanted entry, or harm to vulnerable passengers.
Additional Notes:
Audi has made it impossible for owners to disable the automatic unlocking of all doors when the vehicle is shifted into Park. This behavior creates a significant personal safety risk in several common situations—such as stopping to refuel, entering parking garages, transporting children, or when elderly or disabled passengers are inside. By automatically unlocking the vehicle in any location when shifted into Park, Audi eliminates the driver’s or passenger’s control over door security. This compromises safety, particularly in high-risk or unfamiliar areas. No option exists in the vehicle’s settings to disable this feature, and dealership personnel confirm that Audi offers no software or MMI control to adjust or disable this. Only third-party tools (e.g., OBDeleven, not endorsed by Audi) appear to allow any override for previous model years however nothing for 2024 or newer. This lack of control over vehicle security should be classified as a safety defect, especially given the increased risk of carjacking, unwanted entry, or harm to vulnerable passengers.
Mfg Campaign: 11673402
Recall Date: Jul 14, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We are submitting this formal complaint regarding a recurring and unresolved issue with the HVAC (air conditioning) system in our 2024 Audi Q3 Quattro S Line. Since February 2024, we have consistently experienced failures in the climate control system, particularly after exposure to rainy conditions. Specifically: 1. The front air vents begin blowing warm air at random intervals, even when set to cool. 2. The rear vents completely shut off airflow during these instances. 3. This occurs most frequently during or after rain but now occurs in dry weather as well. We believe this issue compromises the safety and comfort of the vehicle's cabin environment. The manufacturer, Audi (Volkswagen Group of America), asserts this behavior is normal per FMVSS 103 regulations and the "cabin capacity requirements" of the Q3. Specifically stated in Audi Corp. email from March 6, 2025: “From the NHTSA homepage using the search bar>search FMVSS>Select NHTSA Statutes, Regulations, Authorities and FMVSS>Select FVMSS under Federal Motor Vehicle Safety Standards>Scroll down or utilize the table of contents to locate 571.103. Dimensions for the interior cargo space in your 2024 Audi Q3. - Headroom (Front/Rear): 39.6/37.6 in., Legroom (Front/Rear) 40/36.1 in., Cargo volume behind first row: 48 cu.-ft., Cargo volume behind second row: 23.7 cu.-ft” However, a review of FMVSS 103 (Windshield Defrosting and Defogging Systems) reveals no explicit requirement that mandates the rear vents be disabled during humidity control. Additionally, no documentation has been provided by Audi to substantiate this claim. This issue potentially violates FMVSS 103's intent, which is to ensure adequate visibility and cabin comfort. With passengers, especially children, experiencing unacceptable conditions in the rear seat, we urge the NHTSA to investigate whether: The behavior described is part of a broader defect pattern, 2. Audi's HVAC system logic conflicts with FMVSS standards or consumer safety expectations.
Corrective Action:
We are submitting this formal complaint regarding a recurring and unresolved issue with the HVAC (air conditioning) system in our 2024 Audi Q3 Quattro S Line. Since February 2024, we have consistently experienced failures in the climate control system, particularly after exposure to rainy conditions. Specifically: 1. The front air vents begin blowing warm air at random intervals, even when set to cool. 2. The rear vents completely shut off airflow during these instances. 3. This occurs most frequently during or after rain but now occurs in dry weather as well. We believe this issue compromises the safety and comfort of the vehicle's cabin environment. The manufacturer, Audi (Volkswagen Group of America), asserts this behavior is normal per FMVSS 103 regulations and the "cabin capacity requirements" of the Q3. Specifically stated in Audi Corp. email from March 6, 2025: “From the NHTSA homepage using the search bar>search FMVSS>Select NHTSA Statutes, Regulations, Authorities and FMVSS>Select FVMSS under Federal Motor Vehicle Safety Standards>Scroll down or utilize the table of contents to locate 571.103. Dimensions for the interior cargo space in your 2024 Audi Q3. - Headroom (Front/Rear): 39.6/37.6 in., Legroom (Front/Rear) 40/36.1 in., Cargo volume behind first row: 48 cu.-ft., Cargo volume behind second row: 23.7 cu.-ft” However, a review of FMVSS 103 (Windshield Defrosting and Defogging Systems) reveals no explicit requirement that mandates the rear vents be disabled during humidity control. Additionally, no documentation has been provided by Audi to substantiate this claim. This issue potentially violates FMVSS 103's intent, which is to ensure adequate visibility and cabin comfort. With passengers, especially children, experiencing unacceptable conditions in the rear seat, we urge the NHTSA to investigate whether: The behavior described is part of a broader defect pattern, 2. Audi's HVAC system logic conflicts with FMVSS standards or consumer safety expectations.
Additional Notes:
We are submitting this formal complaint regarding a recurring and unresolved issue with the HVAC (air conditioning) system in our 2024 Audi Q3 Quattro S Line. Since February 2024, we have consistently experienced failures in the climate control system, particularly after exposure to rainy conditions. Specifically: 1. The front air vents begin blowing warm air at random intervals, even when set to cool. 2. The rear vents completely shut off airflow during these instances. 3. This occurs most frequently during or after rain but now occurs in dry weather as well. We believe this issue compromises the safety and comfort of the vehicle's cabin environment. The manufacturer, Audi (Volkswagen Group of America), asserts this behavior is normal per FMVSS 103 regulations and the "cabin capacity requirements" of the Q3. Specifically stated in Audi Corp. email from March 6, 2025: “From the NHTSA homepage using the search bar>search FMVSS>Select NHTSA Statutes, Regulations, Authorities and FMVSS>Select FVMSS under Federal Motor Vehicle Safety Standards>Scroll down or utilize the table of contents to locate 571.103. Dimensions for the interior cargo space in your 2024 Audi Q3. - Headroom (Front/Rear): 39.6/37.6 in., Legroom (Front/Rear) 40/36.1 in., Cargo volume behind first row: 48 cu.-ft., Cargo volume behind second row: 23.7 cu.-ft” However, a review of FMVSS 103 (Windshield Defrosting and Defogging Systems) reveals no explicit requirement that mandates the rear vents be disabled during humidity control. Additionally, no documentation has been provided by Audi to substantiate this claim. This issue potentially violates FMVSS 103's intent, which is to ensure adequate visibility and cabin comfort. With passengers, especially children, experiencing unacceptable conditions in the rear seat, we urge the NHTSA to investigate whether: The behavior described is part of a broader defect pattern, 2. Audi's HVAC system logic conflicts with FMVSS standards or consumer safety expectations.
Mfg Campaign: 11669274
Recall Date: Jun 25, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We are submitting this formal complaint regarding a recurring and unresolved issue with the HVAC (air conditioning) system in our 2024 Audi Q3 Quattro S Line. Since February 2024, we have consistently experienced failures in the climate control system, particularly after exposure to rainy conditions. Specifically: 1. The front air vents begin blowing warm air at random intervals, even when set to cool. 2. The rear vents completely shut off airflow during these instances. 3. This occurs most frequently during or after rain but now occurs in dry weather as well. We believe this issue compromises the safety and comfort of the vehicle's cabin environment. The manufacturer, Audi (Volkswagen Group of America), asserts this behavior is normal per FMVSS 103 regulations and the "cabin capacity requirements" of the Q3. Specifically stated in Audi Corp. email from March 6, 2025: “From the NHTSA homepage using the search bar>search FMVSS>Select NHTSA Statutes, Regulations, Authorities and FMVSS>Select FVMSS under Federal Motor Vehicle Safety Standards>Scroll down or utilize the table of contents to locate 571.103. Dimensions for the interior cargo space in your 2024 Audi Q3. - Headroom (Front/Rear): 39.6/37.6 in., Legroom (Front/Rear) 40/36.1 in., Cargo volume behind first row: 48 cu.-ft., Cargo volume behind second row: 23.7 cu.-ft” However, a review of FMVSS 103 (Windshield Defrosting and Defogging Systems) reveals no explicit requirement that mandates the rear vents be disabled during humidity control. Additionally, no documentation has been provided by Audi to substantiate this claim. This issue potentially violates FMVSS 103's intent, which is to ensure adequate visibility and cabin comfort. With passengers, especially children, experiencing unacceptable conditions in the rear seat, we urge the NHTSA to investigate whether: The behavior described is part of a broader defect pattern, 2. Audi's HVAC system logic conflicts with FMVSS standards or consumer safety expectations.
Corrective Action:
We are submitting this formal complaint regarding a recurring and unresolved issue with the HVAC (air conditioning) system in our 2024 Audi Q3 Quattro S Line. Since February 2024, we have consistently experienced failures in the climate control system, particularly after exposure to rainy conditions. Specifically: 1. The front air vents begin blowing warm air at random intervals, even when set to cool. 2. The rear vents completely shut off airflow during these instances. 3. This occurs most frequently during or after rain but now occurs in dry weather as well. We believe this issue compromises the safety and comfort of the vehicle's cabin environment. The manufacturer, Audi (Volkswagen Group of America), asserts this behavior is normal per FMVSS 103 regulations and the "cabin capacity requirements" of the Q3. Specifically stated in Audi Corp. email from March 6, 2025: “From the NHTSA homepage using the search bar>search FMVSS>Select NHTSA Statutes, Regulations, Authorities and FMVSS>Select FVMSS under Federal Motor Vehicle Safety Standards>Scroll down or utilize the table of contents to locate 571.103. Dimensions for the interior cargo space in your 2024 Audi Q3. - Headroom (Front/Rear): 39.6/37.6 in., Legroom (Front/Rear) 40/36.1 in., Cargo volume behind first row: 48 cu.-ft., Cargo volume behind second row: 23.7 cu.-ft” However, a review of FMVSS 103 (Windshield Defrosting and Defogging Systems) reveals no explicit requirement that mandates the rear vents be disabled during humidity control. Additionally, no documentation has been provided by Audi to substantiate this claim. This issue potentially violates FMVSS 103's intent, which is to ensure adequate visibility and cabin comfort. With passengers, especially children, experiencing unacceptable conditions in the rear seat, we urge the NHTSA to investigate whether: The behavior described is part of a broader defect pattern, 2. Audi's HVAC system logic conflicts with FMVSS standards or consumer safety expectations.
Additional Notes:
We are submitting this formal complaint regarding a recurring and unresolved issue with the HVAC (air conditioning) system in our 2024 Audi Q3 Quattro S Line. Since February 2024, we have consistently experienced failures in the climate control system, particularly after exposure to rainy conditions. Specifically: 1. The front air vents begin blowing warm air at random intervals, even when set to cool. 2. The rear vents completely shut off airflow during these instances. 3. This occurs most frequently during or after rain but now occurs in dry weather as well. We believe this issue compromises the safety and comfort of the vehicle's cabin environment. The manufacturer, Audi (Volkswagen Group of America), asserts this behavior is normal per FMVSS 103 regulations and the "cabin capacity requirements" of the Q3. Specifically stated in Audi Corp. email from March 6, 2025: “From the NHTSA homepage using the search bar>search FMVSS>Select NHTSA Statutes, Regulations, Authorities and FMVSS>Select FVMSS under Federal Motor Vehicle Safety Standards>Scroll down or utilize the table of contents to locate 571.103. Dimensions for the interior cargo space in your 2024 Audi Q3. - Headroom (Front/Rear): 39.6/37.6 in., Legroom (Front/Rear) 40/36.1 in., Cargo volume behind first row: 48 cu.-ft., Cargo volume behind second row: 23.7 cu.-ft” However, a review of FMVSS 103 (Windshield Defrosting and Defogging Systems) reveals no explicit requirement that mandates the rear vents be disabled during humidity control. Additionally, no documentation has been provided by Audi to substantiate this claim. This issue potentially violates FMVSS 103's intent, which is to ensure adequate visibility and cabin comfort. With passengers, especially children, experiencing unacceptable conditions in the rear seat, we urge the NHTSA to investigate whether: The behavior described is part of a broader defect pattern, 2. Audi's HVAC system logic conflicts with FMVSS standards or consumer safety expectations.
Mfg Campaign: 11669274
Recall Date: Jun 25, 2025
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
We are submitting this formal complaint regarding a recurring and unresolved issue with the HVAC (air conditioning) system in our 2024 Audi Q3 Quattro S Line. Since February 2024, we have consistently experienced failures in the climate control system, particularly after exposure to rainy conditions. Specifically: 1. The front air vents begin blowing warm air at random intervals, even when set to cool. 2. The rear vents completely shut off airflow during these instances. 3. This occurs most frequently during or after rain but now occurs in dry weather as well. We believe this issue compromises the safety and comfort of the vehicle's cabin environment. The manufacturer, Audi (Volkswagen Group of America), asserts this behavior is normal per FMVSS 103 regulations and the "cabin capacity requirements" of the Q3. Specifically stated in Audi Corp. email from March 6, 2025: “From the NHTSA homepage using the search bar>search FMVSS>Select NHTSA Statutes, Regulations, Authorities and FMVSS>Select FVMSS under Federal Motor Vehicle Safety Standards>Scroll down or utilize the table of contents to locate 571.103. Dimensions for the interior cargo space in your 2024 Audi Q3. - Headroom (Front/Rear): 39.6/37.6 in., Legroom (Front/Rear) 40/36.1 in., Cargo volume behind first row: 48 cu.-ft., Cargo volume behind second row: 23.7 cu.-ft” However, a review of FMVSS 103 (Windshield Defrosting and Defogging Systems) reveals no explicit requirement that mandates the rear vents be disabled during humidity control. Additionally, no documentation has been provided by Audi to substantiate this claim. This issue potentially violates FMVSS 103's intent, which is to ensure adequate visibility and cabin comfort. With passengers, especially children, experiencing unacceptable conditions in the rear seat, we urge the NHTSA to investigate whether: The behavior described is part of a broader defect pattern, 2. Audi's HVAC system logic conflicts with FMVSS standards or consumer safety expectations.
Corrective Action:
We are submitting this formal complaint regarding a recurring and unresolved issue with the HVAC (air conditioning) system in our 2024 Audi Q3 Quattro S Line. Since February 2024, we have consistently experienced failures in the climate control system, particularly after exposure to rainy conditions. Specifically: 1. The front air vents begin blowing warm air at random intervals, even when set to cool. 2. The rear vents completely shut off airflow during these instances. 3. This occurs most frequently during or after rain but now occurs in dry weather as well. We believe this issue compromises the safety and comfort of the vehicle's cabin environment. The manufacturer, Audi (Volkswagen Group of America), asserts this behavior is normal per FMVSS 103 regulations and the "cabin capacity requirements" of the Q3. Specifically stated in Audi Corp. email from March 6, 2025: “From the NHTSA homepage using the search bar>search FMVSS>Select NHTSA Statutes, Regulations, Authorities and FMVSS>Select FVMSS under Federal Motor Vehicle Safety Standards>Scroll down or utilize the table of contents to locate 571.103. Dimensions for the interior cargo space in your 2024 Audi Q3. - Headroom (Front/Rear): 39.6/37.6 in., Legroom (Front/Rear) 40/36.1 in., Cargo volume behind first row: 48 cu.-ft., Cargo volume behind second row: 23.7 cu.-ft” However, a review of FMVSS 103 (Windshield Defrosting and Defogging Systems) reveals no explicit requirement that mandates the rear vents be disabled during humidity control. Additionally, no documentation has been provided by Audi to substantiate this claim. This issue potentially violates FMVSS 103's intent, which is to ensure adequate visibility and cabin comfort. With passengers, especially children, experiencing unacceptable conditions in the rear seat, we urge the NHTSA to investigate whether: The behavior described is part of a broader defect pattern, 2. Audi's HVAC system logic conflicts with FMVSS standards or consumer safety expectations.
Additional Notes:
We are submitting this formal complaint regarding a recurring and unresolved issue with the HVAC (air conditioning) system in our 2024 Audi Q3 Quattro S Line. Since February 2024, we have consistently experienced failures in the climate control system, particularly after exposure to rainy conditions. Specifically: 1. The front air vents begin blowing warm air at random intervals, even when set to cool. 2. The rear vents completely shut off airflow during these instances. 3. This occurs most frequently during or after rain but now occurs in dry weather as well. We believe this issue compromises the safety and comfort of the vehicle's cabin environment. The manufacturer, Audi (Volkswagen Group of America), asserts this behavior is normal per FMVSS 103 regulations and the "cabin capacity requirements" of the Q3. Specifically stated in Audi Corp. email from March 6, 2025: “From the NHTSA homepage using the search bar>search FMVSS>Select NHTSA Statutes, Regulations, Authorities and FMVSS>Select FVMSS under Federal Motor Vehicle Safety Standards>Scroll down or utilize the table of contents to locate 571.103. Dimensions for the interior cargo space in your 2024 Audi Q3. - Headroom (Front/Rear): 39.6/37.6 in., Legroom (Front/Rear) 40/36.1 in., Cargo volume behind first row: 48 cu.-ft., Cargo volume behind second row: 23.7 cu.-ft” However, a review of FMVSS 103 (Windshield Defrosting and Defogging Systems) reveals no explicit requirement that mandates the rear vents be disabled during humidity control. Additionally, no documentation has been provided by Audi to substantiate this claim. This issue potentially violates FMVSS 103's intent, which is to ensure adequate visibility and cabin comfort. With passengers, especially children, experiencing unacceptable conditions in the rear seat, we urge the NHTSA to investigate whether: The behavior described is part of a broader defect pattern, 2. Audi's HVAC system logic conflicts with FMVSS standards or consumer safety expectations.
Mfg Campaign: 11669274
Recall Date: Jun 25, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am reporting a serious braking system defect in my 2024 Audi Q3, which has persisted despite six separate repair attempts at an authorized Audi dealership. The defect causes severe vibration and pulsation in the steering wheel, brake pedal, and vehicle floor while braking at highway speeds, excessive brake noise coming from the rear brakes causes severe vibration, and the vehicle pulling to one side when braking, increasing the risk of loss of control and crash. These issues compromise braking performance and overall vehicle safety, making the vehicle hazardous to operate. Despite multiple repair attempts, including replacing the front brakes, the issue persists, indicating an unresolved defect in the rear braking system or a systemic problem with the braking components whereby an underlying issue. Audi’s technical support was involved in diagnosing the issue but failed to resolve the problem. Given that similar brake-related defects have led to numerous NHTSA recalls in other Audi models, I am concerned that this could be part of a larger pattern. This defect poses a serious safety risk to the driver, passengers, and other road users. I have documented my case with video evidence, repair orders confirming the ongoing complaints, email correspondence with the dealership, and an independent inspection report validating that the braking system is not functioning properly. Despite all this, Audi has been unable to remedy the defect. I urge NHTSA to investigate whether other 2024 Audi Q3 owners are experiencing similar braking issues, determine if this defect is related to previously issued Audi brake recalls, and assess whether this issue warrants a recall to prevent potential accidents. Given that this braking defect has not been resolved despite repeated repair attempts, further investigation is necessary before this defect leads to a serious accident. This issue has remained unresolved, and I request that NHTSA take immediate action to ensure consumer safety.
Corrective Action:
I am reporting a serious braking system defect in my 2024 Audi Q3, which has persisted despite six separate repair attempts at an authorized Audi dealership. The defect causes severe vibration and pulsation in the steering wheel, brake pedal, and vehicle floor while braking at highway speeds, excessive brake noise coming from the rear brakes causes severe vibration, and the vehicle pulling to one side when braking, increasing the risk of loss of control and crash. These issues compromise braking performance and overall vehicle safety, making the vehicle hazardous to operate. Despite multiple repair attempts, including replacing the front brakes, the issue persists, indicating an unresolved defect in the rear braking system or a systemic problem with the braking components whereby an underlying issue. Audi’s technical support was involved in diagnosing the issue but failed to resolve the problem. Given that similar brake-related defects have led to numerous NHTSA recalls in other Audi models, I am concerned that this could be part of a larger pattern. This defect poses a serious safety risk to the driver, passengers, and other road users. I have documented my case with video evidence, repair orders confirming the ongoing complaints, email correspondence with the dealership, and an independent inspection report validating that the braking system is not functioning properly. Despite all this, Audi has been unable to remedy the defect. I urge NHTSA to investigate whether other 2024 Audi Q3 owners are experiencing similar braking issues, determine if this defect is related to previously issued Audi brake recalls, and assess whether this issue warrants a recall to prevent potential accidents. Given that this braking defect has not been resolved despite repeated repair attempts, further investigation is necessary before this defect leads to a serious accident. This issue has remained unresolved, and I request that NHTSA take immediate action to ensure consumer safety.
Additional Notes:
I am reporting a serious braking system defect in my 2024 Audi Q3, which has persisted despite six separate repair attempts at an authorized Audi dealership. The defect causes severe vibration and pulsation in the steering wheel, brake pedal, and vehicle floor while braking at highway speeds, excessive brake noise coming from the rear brakes causes severe vibration, and the vehicle pulling to one side when braking, increasing the risk of loss of control and crash. These issues compromise braking performance and overall vehicle safety, making the vehicle hazardous to operate. Despite multiple repair attempts, including replacing the front brakes, the issue persists, indicating an unresolved defect in the rear braking system or a systemic problem with the braking components whereby an underlying issue. Audi’s technical support was involved in diagnosing the issue but failed to resolve the problem. Given that similar brake-related defects have led to numerous NHTSA recalls in other Audi models, I am concerned that this could be part of a larger pattern. This defect poses a serious safety risk to the driver, passengers, and other road users. I have documented my case with video evidence, repair orders confirming the ongoing complaints, email correspondence with the dealership, and an independent inspection report validating that the braking system is not functioning properly. Despite all this, Audi has been unable to remedy the defect. I urge NHTSA to investigate whether other 2024 Audi Q3 owners are experiencing similar braking issues, determine if this defect is related to previously issued Audi brake recalls, and assess whether this issue warrants a recall to prevent potential accidents. Given that this braking defect has not been resolved despite repeated repair attempts, further investigation is necessary before this defect leads to a serious accident. This issue has remained unresolved, and I request that NHTSA take immediate action to ensure consumer safety.
Mfg Campaign: 11642214
Recall Date: Feb 12, 2025
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
I am reporting a serious braking system defect in my 2024 Audi Q3, which has persisted despite six separate repair attempts at an authorized Audi dealership. The defect causes severe vibration and pulsation in the steering wheel, brake pedal, and vehicle floor while braking at highway speeds, excessive brake noise coming from the rear brakes causes severe vibration, and the vehicle pulling to one side when braking, increasing the risk of loss of control and crash. These issues compromise braking performance and overall vehicle safety, making the vehicle hazardous to operate. Despite multiple repair attempts, including replacing the front brakes, the issue persists, indicating an unresolved defect in the rear braking system or a systemic problem with the braking components whereby an underlying issue. Audi’s technical support was involved in diagnosing the issue but failed to resolve the problem. Given that similar brake-related defects have led to numerous NHTSA recalls in other Audi models, I am concerned that this could be part of a larger pattern. This defect poses a serious safety risk to the driver, passengers, and other road users. I have documented my case with video evidence, repair orders confirming the ongoing complaints, email correspondence with the dealership, and an independent inspection report validating that the braking system is not functioning properly. Despite all this, Audi has been unable to remedy the defect. I urge NHTSA to investigate whether other 2024 Audi Q3 owners are experiencing similar braking issues, determine if this defect is related to previously issued Audi brake recalls, and assess whether this issue warrants a recall to prevent potential accidents. Given that this braking defect has not been resolved despite repeated repair attempts, further investigation is necessary before this defect leads to a serious accident. This issue has remained unresolved, and I request that NHTSA take immediate action to ensure consumer safety.
Corrective Action:
I am reporting a serious braking system defect in my 2024 Audi Q3, which has persisted despite six separate repair attempts at an authorized Audi dealership. The defect causes severe vibration and pulsation in the steering wheel, brake pedal, and vehicle floor while braking at highway speeds, excessive brake noise coming from the rear brakes causes severe vibration, and the vehicle pulling to one side when braking, increasing the risk of loss of control and crash. These issues compromise braking performance and overall vehicle safety, making the vehicle hazardous to operate. Despite multiple repair attempts, including replacing the front brakes, the issue persists, indicating an unresolved defect in the rear braking system or a systemic problem with the braking components whereby an underlying issue. Audi’s technical support was involved in diagnosing the issue but failed to resolve the problem. Given that similar brake-related defects have led to numerous NHTSA recalls in other Audi models, I am concerned that this could be part of a larger pattern. This defect poses a serious safety risk to the driver, passengers, and other road users. I have documented my case with video evidence, repair orders confirming the ongoing complaints, email correspondence with the dealership, and an independent inspection report validating that the braking system is not functioning properly. Despite all this, Audi has been unable to remedy the defect. I urge NHTSA to investigate whether other 2024 Audi Q3 owners are experiencing similar braking issues, determine if this defect is related to previously issued Audi brake recalls, and assess whether this issue warrants a recall to prevent potential accidents. Given that this braking defect has not been resolved despite repeated repair attempts, further investigation is necessary before this defect leads to a serious accident. This issue has remained unresolved, and I request that NHTSA take immediate action to ensure consumer safety.
Additional Notes:
I am reporting a serious braking system defect in my 2024 Audi Q3, which has persisted despite six separate repair attempts at an authorized Audi dealership. The defect causes severe vibration and pulsation in the steering wheel, brake pedal, and vehicle floor while braking at highway speeds, excessive brake noise coming from the rear brakes causes severe vibration, and the vehicle pulling to one side when braking, increasing the risk of loss of control and crash. These issues compromise braking performance and overall vehicle safety, making the vehicle hazardous to operate. Despite multiple repair attempts, including replacing the front brakes, the issue persists, indicating an unresolved defect in the rear braking system or a systemic problem with the braking components whereby an underlying issue. Audi’s technical support was involved in diagnosing the issue but failed to resolve the problem. Given that similar brake-related defects have led to numerous NHTSA recalls in other Audi models, I am concerned that this could be part of a larger pattern. This defect poses a serious safety risk to the driver, passengers, and other road users. I have documented my case with video evidence, repair orders confirming the ongoing complaints, email correspondence with the dealership, and an independent inspection report validating that the braking system is not functioning properly. Despite all this, Audi has been unable to remedy the defect. I urge NHTSA to investigate whether other 2024 Audi Q3 owners are experiencing similar braking issues, determine if this defect is related to previously issued Audi brake recalls, and assess whether this issue warrants a recall to prevent potential accidents. Given that this braking defect has not been resolved despite repeated repair attempts, further investigation is necessary before this defect leads to a serious accident. This issue has remained unresolved, and I request that NHTSA take immediate action to ensure consumer safety.
Mfg Campaign: 11642214
Recall Date: Feb 12, 2025
Volkswagen Group Of America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2024 Audi Q3. The contact stated that the doors automatically locked after exceeding 8 MPH. The contact was unable to unlock the doors from inside the vehicle. The contract stated that the doors could not be unlocked from outside the vehicle. The contact stated that it was impossible to unlock the doors after exceeding 8 MPH. The contact unlocked the doors; however, the doors relocked automatically. The contact was concerned about being locked inside the vehicle and not being able for anyone outside the vehicle to unlock the doors. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the factory settings could not be changed. The failure mileage was unknown.
Corrective Action:
The contact owns a 2024 Audi Q3. The contact stated that the doors automatically locked after exceeding 8 MPH. The contact was unable to unlock the doors from inside the vehicle. The contract stated that the doors could not be unlocked from outside the vehicle. The contact stated that it was impossible to unlock the doors after exceeding 8 MPH. The contact unlocked the doors; however, the doors relocked automatically. The contact was concerned about being locked inside the vehicle and not being able for anyone outside the vehicle to unlock the doors. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the factory settings could not be changed. The failure mileage was unknown.
Additional Notes:
The contact owns a 2024 Audi Q3. The contact stated that the doors automatically locked after exceeding 8 MPH. The contact was unable to unlock the doors from inside the vehicle. The contract stated that the doors could not be unlocked from outside the vehicle. The contact stated that it was impossible to unlock the doors after exceeding 8 MPH. The contact unlocked the doors; however, the doors relocked automatically. The contact was concerned about being locked inside the vehicle and not being able for anyone outside the vehicle to unlock the doors. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the factory settings could not be changed. The failure mileage was unknown.
Mfg Campaign: 11624785
Recall Date: Nov 12, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes are making a loud grinding noise, especially when the car is first used from a cold start. I have taken it to Audi 2 times and been told it is multiple reasons that are causing it and they say there is no fixing it. First, I was told it had been sitting for a while and after they drove it the sound disappeared and would not come back. Second I was told it is because I live near the ocean, even if the car has only been in the are for a few weeks. Also, I was told keeping it in the garage won’t help. Third I was told it is a known problem by Audi and some of their cars make this horrible noise. Forth, I was told that since I bought the car in Nashville it most likely sat on the lot for a long period of time and the snow or water caused the problem. The report says the rotors had rust, and the pads were sticking to the rotors. I do not feel the car is safe to drive, and have little confidence that the brakes are safe. I have contacted Audi corporate, Audi Brentwood (who told me the car was fixed before I bought it) and Audi North in Sanford Florida who gave me all the other excuses and stated repeatedly that this noise is a normal problem with Audi. Please help!
Corrective Action:
The brakes are making a loud grinding noise, especially when the car is first used from a cold start. I have taken it to Audi 2 times and been told it is multiple reasons that are causing it and they say there is no fixing it. First, I was told it had been sitting for a while and after they drove it the sound disappeared and would not come back. Second I was told it is because I live near the ocean, even if the car has only been in the are for a few weeks. Also, I was told keeping it in the garage won’t help. Third I was told it is a known problem by Audi and some of their cars make this horrible noise. Forth, I was told that since I bought the car in Nashville it most likely sat on the lot for a long period of time and the snow or water caused the problem. The report says the rotors had rust, and the pads were sticking to the rotors. I do not feel the car is safe to drive, and have little confidence that the brakes are safe. I have contacted Audi corporate, Audi Brentwood (who told me the car was fixed before I bought it) and Audi North in Sanford Florida who gave me all the other excuses and stated repeatedly that this noise is a normal problem with Audi. Please help!
Additional Notes:
The brakes are making a loud grinding noise, especially when the car is first used from a cold start. I have taken it to Audi 2 times and been told it is multiple reasons that are causing it and they say there is no fixing it. First, I was told it had been sitting for a while and after they drove it the sound disappeared and would not come back. Second I was told it is because I live near the ocean, even if the car has only been in the are for a few weeks. Also, I was told keeping it in the garage won’t help. Third I was told it is a known problem by Audi and some of their cars make this horrible noise. Forth, I was told that since I bought the car in Nashville it most likely sat on the lot for a long period of time and the snow or water caused the problem. The report says the rotors had rust, and the pads were sticking to the rotors. I do not feel the car is safe to drive, and have little confidence that the brakes are safe. I have contacted Audi corporate, Audi Brentwood (who told me the car was fixed before I bought it) and Audi North in Sanford Florida who gave me all the other excuses and stated repeatedly that this noise is a normal problem with Audi. Please help!
Mfg Campaign: 11604872
Recall Date: Jul 27, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2024 Audi Q3. The contact stated that while turning off the vehicle, the vehicle independently restarted upon exiting the vehicle. The contact also stated that the vehicle failed to automatically lock upon exiting the vehicle as designed. On multiple occasions after locking the vehicle with the key fob, the contact stated that the vehicle was unlocked upon returning to the vehicle. The contact stated that the message "Antenna: malfunction - A technical Failure Occurred - Please contact Service" was displayed. The manufacturer was notified of the failure and the contact was informed that there was no fix available. The contact later received an email from the manufacturer for a buyback offer. The vehicle was not repaired. The failure mileage was 569.
Corrective Action:
The contact owns a 2024 Audi Q3. The contact stated that while turning off the vehicle, the vehicle independently restarted upon exiting the vehicle. The contact also stated that the vehicle failed to automatically lock upon exiting the vehicle as designed. On multiple occasions after locking the vehicle with the key fob, the contact stated that the vehicle was unlocked upon returning to the vehicle. The contact stated that the message "Antenna: malfunction - A technical Failure Occurred - Please contact Service" was displayed. The manufacturer was notified of the failure and the contact was informed that there was no fix available. The contact later received an email from the manufacturer for a buyback offer. The vehicle was not repaired. The failure mileage was 569.
Additional Notes:
The contact owns a 2024 Audi Q3. The contact stated that while turning off the vehicle, the vehicle independently restarted upon exiting the vehicle. The contact also stated that the vehicle failed to automatically lock upon exiting the vehicle as designed. On multiple occasions after locking the vehicle with the key fob, the contact stated that the vehicle was unlocked upon returning to the vehicle. The contact stated that the message "Antenna: malfunction - A technical Failure Occurred - Please contact Service" was displayed. The manufacturer was notified of the failure and the contact was informed that there was no fix available. The contact later received an email from the manufacturer for a buyback offer. The vehicle was not repaired. The failure mileage was 569.
Mfg Campaign: 11573141
Recall Date: Feb 21, 2024
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