Complaints & Recalls
Official Safety Recalls - Important!
59 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Due to a software error, the instrument panel display may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 90VC
Recall Date: Mar 31, 2025
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi S7, S6 Sedan, RS7, RS6 Avant, A6 Allroad, 2019-2021 A7, and A6 Sedan vehicles. An incorrectly labeled brake fluid cap may have been installed, which can result in the use of the wrong type of brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 47T9
Recall Date: Aug 25, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 Audi S7, S6 Sedan, A6 Allroad, 2021-2022 RS7, RS6 Avant, 2019-2022 A7, and A6 Sedan vehicles. Liquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 90V2
Recall Date: Nov 21, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DZ
Recall Date: Oct 5, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 RS6 Avant and RS7, 2020-2022 A6 Allroad, S6 Sedan, and S7, and 2019-2022 A6 Sedan and A7 vehicles. The fuel level sender may stick, causing an inaccurate fuel level reading to be displayed on the instrument cluster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DN
Recall Date: Mar 14, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L5
Recall Date: Jan 26, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69CR, 69CS
Recall Date: Aug 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi SQ7, RSQ8, RS7, RS6 AVANT, and SQ8 vehicles. Cracks may develop on the surface of the engine cylinder bore.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 10G9
Recall Date: May 12, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42L1
Recall Date: Apr 26, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 70i2
Recall Date: Mar 10, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A6 Allroad, Q7, RS6 and RS7 vehicles. The electrical connector can detach from the door crash sensor in either of the front doors.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69BM
Recall Date: Dec 2, 2020
Consumer Complaints
7 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The rear camera on the car repeatedly does not work. The car has been to the dealership for replacement parts several times with the problem recurring. The rear camera does not work most days. In addition, the other cameras have failed repeatedly resulting in safety systems such as automatic collision sensors working and not-working randomly when driving the vehicle.
Corrective Action:
The rear camera on the car repeatedly does not work. The car has been to the dealership for replacement parts several times with the problem recurring. The rear camera does not work most days. In addition, the other cameras have failed repeatedly resulting in safety systems such as automatic collision sensors working and not-working randomly when driving the vehicle.
Additional Notes:
The rear camera on the car repeatedly does not work. The car has been to the dealership for replacement parts several times with the problem recurring. The rear camera does not work most days. In addition, the other cameras have failed repeatedly resulting in safety systems such as automatic collision sensors working and not-working randomly when driving the vehicle.
Mfg Campaign: 11636422
Recall Date: Jan 17, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The rear camera on the car repeatedly does not work. The car has been to the dealership for replacement parts several times with the problem recurring. The rear camera does not work most days. In addition, the other cameras have failed repeatedly resulting in safety systems such as automatic collision sensors working and not-working randomly when driving the vehicle.
Corrective Action:
The rear camera on the car repeatedly does not work. The car has been to the dealership for replacement parts several times with the problem recurring. The rear camera does not work most days. In addition, the other cameras have failed repeatedly resulting in safety systems such as automatic collision sensors working and not-working randomly when driving the vehicle.
Additional Notes:
The rear camera on the car repeatedly does not work. The car has been to the dealership for replacement parts several times with the problem recurring. The rear camera does not work most days. In addition, the other cameras have failed repeatedly resulting in safety systems such as automatic collision sensors working and not-working randomly when driving the vehicle.
Mfg Campaign: 11636422
Recall Date: Jan 17, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Loss of electrical power while cruising on the interstate at 65 mph. There was a series of warning messages, YELLOW colored malfunctions such as "Sport differential malfunction", "electric system malfunction". Then RED colored warning message "Electric system: Malfunction! Safely stop vehicle." At this point, engine was running but was no longer connected to the transmission, Power steering failed. All I could do was coast to the shoulder and stop. Car would not restart. Appeared to be a complete electrical failure, e.g., could not raise or lower windows.
Corrective Action:
Loss of electrical power while cruising on the interstate at 65 mph. There was a series of warning messages, YELLOW colored malfunctions such as "Sport differential malfunction", "electric system malfunction". Then RED colored warning message "Electric system: Malfunction! Safely stop vehicle." At this point, engine was running but was no longer connected to the transmission, Power steering failed. All I could do was coast to the shoulder and stop. Car would not restart. Appeared to be a complete electrical failure, e.g., could not raise or lower windows.
Additional Notes:
Loss of electrical power while cruising on the interstate at 65 mph. There was a series of warning messages, YELLOW colored malfunctions such as "Sport differential malfunction", "electric system malfunction". Then RED colored warning message "Electric system: Malfunction! Safely stop vehicle." At this point, engine was running but was no longer connected to the transmission, Power steering failed. All I could do was coast to the shoulder and stop. Car would not restart. Appeared to be a complete electrical failure, e.g., could not raise or lower windows.
Mfg Campaign: 11554925
Recall Date: Nov 13, 2023
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Loss of electrical power while cruising on the interstate at 65 mph. There was a series of warning messages, YELLOW colored malfunctions such as "Sport differential malfunction", "electric system malfunction". Then RED colored warning message "Electric system: Malfunction! Safely stop vehicle." At this point, engine was running but was no longer connected to the transmission, Power steering failed. All I could do was coast to the shoulder and stop. Car would not restart. Appeared to be a complete electrical failure, e.g., could not raise or lower windows.
Corrective Action:
Loss of electrical power while cruising on the interstate at 65 mph. There was a series of warning messages, YELLOW colored malfunctions such as "Sport differential malfunction", "electric system malfunction". Then RED colored warning message "Electric system: Malfunction! Safely stop vehicle." At this point, engine was running but was no longer connected to the transmission, Power steering failed. All I could do was coast to the shoulder and stop. Car would not restart. Appeared to be a complete electrical failure, e.g., could not raise or lower windows.
Additional Notes:
Loss of electrical power while cruising on the interstate at 65 mph. There was a series of warning messages, YELLOW colored malfunctions such as "Sport differential malfunction", "electric system malfunction". Then RED colored warning message "Electric system: Malfunction! Safely stop vehicle." At this point, engine was running but was no longer connected to the transmission, Power steering failed. All I could do was coast to the shoulder and stop. Car would not restart. Appeared to be a complete electrical failure, e.g., could not raise or lower windows.
Mfg Campaign: 11554925
Recall Date: Nov 13, 2023
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
Loss of electrical power while cruising on the interstate at 65 mph. There was a series of warning messages, YELLOW colored malfunctions such as "Sport differential malfunction", "electric system malfunction". Then RED colored warning message "Electric system: Malfunction! Safely stop vehicle." At this point, engine was running but was no longer connected to the transmission, Power steering failed. All I could do was coast to the shoulder and stop. Car would not restart. Appeared to be a complete electrical failure, e.g., could not raise or lower windows.
Corrective Action:
Loss of electrical power while cruising on the interstate at 65 mph. There was a series of warning messages, YELLOW colored malfunctions such as "Sport differential malfunction", "electric system malfunction". Then RED colored warning message "Electric system: Malfunction! Safely stop vehicle." At this point, engine was running but was no longer connected to the transmission, Power steering failed. All I could do was coast to the shoulder and stop. Car would not restart. Appeared to be a complete electrical failure, e.g., could not raise or lower windows.
Additional Notes:
Loss of electrical power while cruising on the interstate at 65 mph. There was a series of warning messages, YELLOW colored malfunctions such as "Sport differential malfunction", "electric system malfunction". Then RED colored warning message "Electric system: Malfunction! Safely stop vehicle." At this point, engine was running but was no longer connected to the transmission, Power steering failed. All I could do was coast to the shoulder and stop. Car would not restart. Appeared to be a complete electrical failure, e.g., could not raise or lower windows.
Mfg Campaign: 11554925
Recall Date: Nov 13, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The generator cut off and the car coasted to a stop. The generator on these vehicles is failing on almost every single one.
Corrective Action:
The generator cut off and the car coasted to a stop. The generator on these vehicles is failing on almost every single one.
Additional Notes:
The generator cut off and the car coasted to a stop. The generator on these vehicles is failing on almost every single one.
Mfg Campaign: 11500066
Recall Date: Jan 4, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The last few times I've started my car, the instrument cluster takes multiple minutes before it turns on, while the yellow check engine and red warning lights flash repeatedly.
Corrective Action:
The last few times I've started my car, the instrument cluster takes multiple minutes before it turns on, while the yellow check engine and red warning lights flash repeatedly.
Additional Notes:
The last few times I've started my car, the instrument cluster takes multiple minutes before it turns on, while the yellow check engine and red warning lights flash repeatedly.
Mfg Campaign: 11472477
Recall Date: Jul 6, 2022
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