Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69BY
Recall Date: Mar 22, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi A3 and S3 Sedan vehicles. In a lower-speed crash situation, the air bag control unit software may deploy the passenger frontal air bag improperly if the front seat passenger is sitting on the edge of the seat or is laying in the seat with the seat reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69Q3
Recall Date: Mar 22, 2017
Consumer Complaints
10 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
transmission failed after going over a small pothole at 20mph, after which engine revved up than slammed into high gear and jerked the car forward, car has been towed to dealership for inspection, transmission light came on
Corrective Action:
transmission failed after going over a small pothole at 20mph, after which engine revved up than slammed into high gear and jerked the car forward, car has been towed to dealership for inspection, transmission light came on
Additional Notes:
transmission failed after going over a small pothole at 20mph, after which engine revved up than slammed into high gear and jerked the car forward, car has been towed to dealership for inspection, transmission light came on
Mfg Campaign: 11594028
Recall Date: Jun 12, 2024
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
transmission failed after going over a small pothole at 20mph, after which engine revved up than slammed into high gear and jerked the car forward, car has been towed to dealership for inspection, transmission light came on
Corrective Action:
transmission failed after going over a small pothole at 20mph, after which engine revved up than slammed into high gear and jerked the car forward, car has been towed to dealership for inspection, transmission light came on
Additional Notes:
transmission failed after going over a small pothole at 20mph, after which engine revved up than slammed into high gear and jerked the car forward, car has been towed to dealership for inspection, transmission light came on
Mfg Campaign: 11594028
Recall Date: Jun 12, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I have contacted Audi dealerships in my area with regard to Manufacturer Recall Number 69BY NHTSA Recall Number 21V198. But they say they do not have the parts to fix the recall and have no idea when they can fix it
Corrective Action:
I have contacted Audi dealerships in my area with regard to Manufacturer Recall Number 69BY NHTSA Recall Number 21V198. But they say they do not have the parts to fix the recall and have no idea when they can fix it
Additional Notes:
I have contacted Audi dealerships in my area with regard to Manufacturer Recall Number 69BY NHTSA Recall Number 21V198. But they say they do not have the parts to fix the recall and have no idea when they can fix it
Mfg Campaign: 11484281
Recall Date: Sep 13, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Audi S3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and the contact was notified that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Audi S3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and the contact was notified that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Audi S3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and the contact was notified that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11465743
Recall Date: May 23, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Audi S3. The front passenger seat air bag warning light failed to illuminate whether there was a passenger seated in the seat or not. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags). The dealer was contacted and the contact was informed that the part was not available. Several months later an appointment was scheduled; however, later the contact was informed that the part was not available. The contact stated that he rescheduled the appointment for 5/11/2022 and before going to the dealer he called to confirm however, he was informed that parts were not in stock and that the recall was closed due to parts not being available. The dealer stated that there was no time frame for parts availability. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall remedy. The case was closed due to an appointment being made. The manufacturer was not made aware of the issue. The approximate failure mileage was 49,500.
Corrective Action:
The contact owns a 2017 Audi S3. The front passenger seat air bag warning light failed to illuminate whether there was a passenger seated in the seat or not. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags). The dealer was contacted and the contact was informed that the part was not available. Several months later an appointment was scheduled; however, later the contact was informed that the part was not available. The contact stated that he rescheduled the appointment for 5/11/2022 and before going to the dealer he called to confirm however, he was informed that parts were not in stock and that the recall was closed due to parts not being available. The dealer stated that there was no time frame for parts availability. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall remedy. The case was closed due to an appointment being made. The manufacturer was not made aware of the issue. The approximate failure mileage was 49,500.
Additional Notes:
The contact owns a 2017 Audi S3. The front passenger seat air bag warning light failed to illuminate whether there was a passenger seated in the seat or not. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags). The dealer was contacted and the contact was informed that the part was not available. Several months later an appointment was scheduled; however, later the contact was informed that the part was not available. The contact stated that he rescheduled the appointment for 5/11/2022 and before going to the dealer he called to confirm however, he was informed that parts were not in stock and that the recall was closed due to parts not being available. The dealer stated that there was no time frame for parts availability. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall remedy. The case was closed due to an appointment being made. The manufacturer was not made aware of the issue. The approximate failure mileage was 49,500.
Mfg Campaign: 11463893
Recall Date: May 9, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
The contact owns a 2017 Audi S3. The contact received NHTSA Campaign Number: 21V198000 (Air Bags). The owner contacted a local dealer to set up a recall appointment. The contact set the appointment and was told by the dealer that the parts would be ordered and that the dealer would contact the owner. The owner waited over one month and had to re-contact the dealer and was told that they no longer preorder parts and the recall was now first-come-first-serve. The contact was advised by the dealer that the appointment was canceled and the vehicle was still pending repair. The contact advised that the passenger airbag sensor light stays illuminated and the instructions in the recall letter advise not to allow a passenger in the front passenger seat. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.
Corrective Action:
The contact owns a 2017 Audi S3. The contact received NHTSA Campaign Number: 21V198000 (Air Bags). The owner contacted a local dealer to set up a recall appointment. The contact set the appointment and was told by the dealer that the parts would be ordered and that the dealer would contact the owner. The owner waited over one month and had to re-contact the dealer and was told that they no longer preorder parts and the recall was now first-come-first-serve. The contact was advised by the dealer that the appointment was canceled and the vehicle was still pending repair. The contact advised that the passenger airbag sensor light stays illuminated and the instructions in the recall letter advise not to allow a passenger in the front passenger seat. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.
Additional Notes:
The contact owns a 2017 Audi S3. The contact received NHTSA Campaign Number: 21V198000 (Air Bags). The owner contacted a local dealer to set up a recall appointment. The contact set the appointment and was told by the dealer that the parts would be ordered and that the dealer would contact the owner. The owner waited over one month and had to re-contact the dealer and was told that they no longer preorder parts and the recall was now first-come-first-serve. The contact was advised by the dealer that the appointment was canceled and the vehicle was still pending repair. The contact advised that the passenger airbag sensor light stays illuminated and the instructions in the recall letter advise not to allow a passenger in the front passenger seat. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.
Mfg Campaign: 11452610
Recall Date: Feb 17, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
SEATPOD SENSOR FOR PASSENGER AIR BAG FAULT MESSAGES. HAD THIS REPAIRED DONE 4 TIMES SINCE PURCHASED NEW. I DON'T FEEL SAVE DRIVING IN THIS CAR. PLEASE HELP. BBB CANT HELP ME.
Corrective Action:
SEATPOD SENSOR FOR PASSENGER AIR BAG FAULT MESSAGES. HAD THIS REPAIRED DONE 4 TIMES SINCE PURCHASED NEW. I DON'T FEEL SAVE DRIVING IN THIS CAR. PLEASE HELP. BBB CANT HELP ME.
Additional Notes:
SEATPOD SENSOR FOR PASSENGER AIR BAG FAULT MESSAGES. HAD THIS REPAIRED DONE 4 TIMES SINCE PURCHASED NEW. I DON'T FEEL SAVE DRIVING IN THIS CAR. PLEASE HELP. BBB CANT HELP ME.
Mfg Campaign: 11320434
Recall Date: Apr 7, 2020
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNDER NORMAL DRIVING CONDITIONS, HIGHWAY SPEED OF 65-75, THE CAR VIBRATES. I ATTEMPTED TO REACH OUT TO OTHER DRIVES AND THIS SEEMS TO BE A COMMON ISSUES ALL ACROSS THE BOARD. NOT LOCAL AND NOT SELECT YEAR. UNDER FURTHER HOMEWORK, MANY OTHERS HAVE COMPLAINED ABOUT THIS ONLINE. MANY OTHERS SHOW THE WORK THAT HAS BEEN DONE TO FIX THIS ISSUE, WITH OUT BEING SUCCESSFUL. WHEEL BEARINGS REPLACED, WHEELS BALANCED, CHECK FOR WHEEL DAMAGE AND EVEN DRIVE SHAFTS HAVE BEEN CHECKED. THE CARS STILL HAVE VIBRATION AROUND 65-75 MPH. MY CAR IS AROUND 44K MILES BUT MANY OTHERS HAVE COMPLAINED ABOUT THIS SINCE DAY ONE OF OWNERSHIP.
Corrective Action:
UNDER NORMAL DRIVING CONDITIONS, HIGHWAY SPEED OF 65-75, THE CAR VIBRATES. I ATTEMPTED TO REACH OUT TO OTHER DRIVES AND THIS SEEMS TO BE A COMMON ISSUES ALL ACROSS THE BOARD. NOT LOCAL AND NOT SELECT YEAR. UNDER FURTHER HOMEWORK, MANY OTHERS HAVE COMPLAINED ABOUT THIS ONLINE. MANY OTHERS SHOW THE WORK THAT HAS BEEN DONE TO FIX THIS ISSUE, WITH OUT BEING SUCCESSFUL. WHEEL BEARINGS REPLACED, WHEELS BALANCED, CHECK FOR WHEEL DAMAGE AND EVEN DRIVE SHAFTS HAVE BEEN CHECKED. THE CARS STILL HAVE VIBRATION AROUND 65-75 MPH. MY CAR IS AROUND 44K MILES BUT MANY OTHERS HAVE COMPLAINED ABOUT THIS SINCE DAY ONE OF OWNERSHIP.
Additional Notes:
UNDER NORMAL DRIVING CONDITIONS, HIGHWAY SPEED OF 65-75, THE CAR VIBRATES. I ATTEMPTED TO REACH OUT TO OTHER DRIVES AND THIS SEEMS TO BE A COMMON ISSUES ALL ACROSS THE BOARD. NOT LOCAL AND NOT SELECT YEAR. UNDER FURTHER HOMEWORK, MANY OTHERS HAVE COMPLAINED ABOUT THIS ONLINE. MANY OTHERS SHOW THE WORK THAT HAS BEEN DONE TO FIX THIS ISSUE, WITH OUT BEING SUCCESSFUL. WHEEL BEARINGS REPLACED, WHEELS BALANCED, CHECK FOR WHEEL DAMAGE AND EVEN DRIVE SHAFTS HAVE BEEN CHECKED. THE CARS STILL HAVE VIBRATION AROUND 65-75 MPH. MY CAR IS AROUND 44K MILES BUT MANY OTHERS HAVE COMPLAINED ABOUT THIS SINCE DAY ONE OF OWNERSHIP.
Mfg Campaign: 11270922
Recall Date: Oct 25, 2019
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
AFTER PURCHASING A 2017 AUDI S3 I IMMEDIATELY ENCOUNTERED HORRIBLE CHATTERING OF THE WIPER BLADES IN MY VERY FIRST DRIVE IN THE RAIN. I HAVE SUBSEQUENTLY TAKEN MY CAR TO THE AUDI DEALERSHIP TO ADDRESS THIS ISSUE 10+ OCCASIONS. THIS CHATTERING AND SKIPPING OF THE WIPER BLADES IS SO BAD THAT I AND MANY OTHER A3 / S3 OWNERS NO LONGER USE OUR WIPERS IN THE RAIN AS THEY CAUSE MORE OF A DISTRACTION THAN GOOD. MOST OF US ARE NOW USING RAINX OR SOME OTHER REPELLENT TO EVACUATE THE WATER. I SENT THE LOCAL DEALERSHIP VIDEO IN 2017 AND SO FAR THEY HAVE : POLISHED THE WINDOW, REPLACED THE BLADES TWICE, REPLACED THE WINDSHIELD, REPLACED THE DRIVER SIDE WIPER ARM, AND NOW BACK TO POLISHING THE WINDOW AGAIN. I DECIDED TO ESCALATE TO AUDI USA AND RECEIVED THE FOLLOWING RESPONSE: WE UNDERSTAND WHEN PURCHASING A LUXURY VEHICLE YOU DON'T EXPECT CONCERNS TO ARISE. HOWEVER, OUR RESOURCES SHOW THE CHATTERING YOU'RE EXPERIENCING HAS BEEN REVIEWED BY MULTIPLE RESOURCES AND IT HAS BEEN DIAGNOSED AS OPERATING AS DESIGNED. WE REGRET TO LEARN THIS HAS NEGATIVELY IMPACTED YOUR AUDI EXPERIENCE AND WILL ENSURE THIS INFORMATION IS DOCUMENTED FOR OUR RECORDS. WHILE WE ARE UNABLE TO ASSIST WITH THIS CONCERN, SHOULD ANY NEW INFORMATION BECOME AVAILABLE, PLEASE DON'T HESITATE TO REACH BACK OUT TO US. THE REASON I AM BRINGING THIS TO NHTSA IS I BELIEVE THE LACK OF VISIBILITY, AND THE UTTER COMMOTION THIS CAUSES DURING RAIN IS DANGEROUS. I ALSO BELIEVE A3 / S3 OWNERS NOT USING THEIR WIPERS DURING THE RAIN IS ALSO DANGEROUS. I MUST EMPHASIZE, THE BLADES WORK FINE FOR ABOUT 5 - 10 MINUTES THEN THEY START CLATTERING AND JUMPING ALL OVER THE WINDOW. THIS CAN HAPPEN SITTING STILL BUT ESPECIALLY WHILE MOVING. LIGHT RAIN OR HARD RAIN DOESN'T MAKE A DIFFERENCE. ALTHOUGH I CHECKED 35MPH AND 18000 MILES THIS HAS BEEN GOING ON SINCE MILE ONE AND ALL SPEEDS.
Corrective Action:
AFTER PURCHASING A 2017 AUDI S3 I IMMEDIATELY ENCOUNTERED HORRIBLE CHATTERING OF THE WIPER BLADES IN MY VERY FIRST DRIVE IN THE RAIN. I HAVE SUBSEQUENTLY TAKEN MY CAR TO THE AUDI DEALERSHIP TO ADDRESS THIS ISSUE 10+ OCCASIONS. THIS CHATTERING AND SKIPPING OF THE WIPER BLADES IS SO BAD THAT I AND MANY OTHER A3 / S3 OWNERS NO LONGER USE OUR WIPERS IN THE RAIN AS THEY CAUSE MORE OF A DISTRACTION THAN GOOD. MOST OF US ARE NOW USING RAINX OR SOME OTHER REPELLENT TO EVACUATE THE WATER. I SENT THE LOCAL DEALERSHIP VIDEO IN 2017 AND SO FAR THEY HAVE : POLISHED THE WINDOW, REPLACED THE BLADES TWICE, REPLACED THE WINDSHIELD, REPLACED THE DRIVER SIDE WIPER ARM, AND NOW BACK TO POLISHING THE WINDOW AGAIN. I DECIDED TO ESCALATE TO AUDI USA AND RECEIVED THE FOLLOWING RESPONSE: WE UNDERSTAND WHEN PURCHASING A LUXURY VEHICLE YOU DON'T EXPECT CONCERNS TO ARISE. HOWEVER, OUR RESOURCES SHOW THE CHATTERING YOU'RE EXPERIENCING HAS BEEN REVIEWED BY MULTIPLE RESOURCES AND IT HAS BEEN DIAGNOSED AS OPERATING AS DESIGNED. WE REGRET TO LEARN THIS HAS NEGATIVELY IMPACTED YOUR AUDI EXPERIENCE AND WILL ENSURE THIS INFORMATION IS DOCUMENTED FOR OUR RECORDS. WHILE WE ARE UNABLE TO ASSIST WITH THIS CONCERN, SHOULD ANY NEW INFORMATION BECOME AVAILABLE, PLEASE DON'T HESITATE TO REACH BACK OUT TO US. THE REASON I AM BRINGING THIS TO NHTSA IS I BELIEVE THE LACK OF VISIBILITY, AND THE UTTER COMMOTION THIS CAUSES DURING RAIN IS DANGEROUS. I ALSO BELIEVE A3 / S3 OWNERS NOT USING THEIR WIPERS DURING THE RAIN IS ALSO DANGEROUS. I MUST EMPHASIZE, THE BLADES WORK FINE FOR ABOUT 5 - 10 MINUTES THEN THEY START CLATTERING AND JUMPING ALL OVER THE WINDOW. THIS CAN HAPPEN SITTING STILL BUT ESPECIALLY WHILE MOVING. LIGHT RAIN OR HARD RAIN DOESN'T MAKE A DIFFERENCE. ALTHOUGH I CHECKED 35MPH AND 18000 MILES THIS HAS BEEN GOING ON SINCE MILE ONE AND ALL SPEEDS.
Additional Notes:
AFTER PURCHASING A 2017 AUDI S3 I IMMEDIATELY ENCOUNTERED HORRIBLE CHATTERING OF THE WIPER BLADES IN MY VERY FIRST DRIVE IN THE RAIN. I HAVE SUBSEQUENTLY TAKEN MY CAR TO THE AUDI DEALERSHIP TO ADDRESS THIS ISSUE 10+ OCCASIONS. THIS CHATTERING AND SKIPPING OF THE WIPER BLADES IS SO BAD THAT I AND MANY OTHER A3 / S3 OWNERS NO LONGER USE OUR WIPERS IN THE RAIN AS THEY CAUSE MORE OF A DISTRACTION THAN GOOD. MOST OF US ARE NOW USING RAINX OR SOME OTHER REPELLENT TO EVACUATE THE WATER. I SENT THE LOCAL DEALERSHIP VIDEO IN 2017 AND SO FAR THEY HAVE : POLISHED THE WINDOW, REPLACED THE BLADES TWICE, REPLACED THE WINDSHIELD, REPLACED THE DRIVER SIDE WIPER ARM, AND NOW BACK TO POLISHING THE WINDOW AGAIN. I DECIDED TO ESCALATE TO AUDI USA AND RECEIVED THE FOLLOWING RESPONSE: WE UNDERSTAND WHEN PURCHASING A LUXURY VEHICLE YOU DON'T EXPECT CONCERNS TO ARISE. HOWEVER, OUR RESOURCES SHOW THE CHATTERING YOU'RE EXPERIENCING HAS BEEN REVIEWED BY MULTIPLE RESOURCES AND IT HAS BEEN DIAGNOSED AS OPERATING AS DESIGNED. WE REGRET TO LEARN THIS HAS NEGATIVELY IMPACTED YOUR AUDI EXPERIENCE AND WILL ENSURE THIS INFORMATION IS DOCUMENTED FOR OUR RECORDS. WHILE WE ARE UNABLE TO ASSIST WITH THIS CONCERN, SHOULD ANY NEW INFORMATION BECOME AVAILABLE, PLEASE DON'T HESITATE TO REACH BACK OUT TO US. THE REASON I AM BRINGING THIS TO NHTSA IS I BELIEVE THE LACK OF VISIBILITY, AND THE UTTER COMMOTION THIS CAUSES DURING RAIN IS DANGEROUS. I ALSO BELIEVE A3 / S3 OWNERS NOT USING THEIR WIPERS DURING THE RAIN IS ALSO DANGEROUS. I MUST EMPHASIZE, THE BLADES WORK FINE FOR ABOUT 5 - 10 MINUTES THEN THEY START CLATTERING AND JUMPING ALL OVER THE WINDOW. THIS CAN HAPPEN SITTING STILL BUT ESPECIALLY WHILE MOVING. LIGHT RAIN OR HARD RAIN DOESN'T MAKE A DIFFERENCE. ALTHOUGH I CHECKED 35MPH AND 18000 MILES THIS HAS BEEN GOING ON SINCE MILE ONE AND ALL SPEEDS.
Mfg Campaign: 11258174
Recall Date: Sep 25, 2019
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS DRIVING ON THE FREEWAY AT 70 MPH WHEN MY SUNROOF EXPLODED FOR NO APPARENT REASON. I WAS VERY FORTUNATE TO HAVE NOT HAD AN ACCIDENT AS IT SOUNDED LIKE A GUN HAD GONE OFF IN MY CAR. I SPOKE WITH MY INSURANCE AGENT AND HE TOLD ME TO CALL AUDI BECAUSE IT IS A KNOWN PROBLEM. AUDI DID FIX THE CAR WHICH WAS HAD A TON OF DAMAGE BECAUSE THE GLASS WENT EVERYWHERE WHEN THE SUNROOF EXPLODED HOWEVER I WAS TOLD BY A GROUP OF ENGINEERS THAT THIS COULD HAPPEN AGAIN AND THAT THEY FELT THAT IT WAS A STRUCTURAL PROBLEM WITH THE VEHICLE. I DID NOT WANT THE CAR AT THAT POINT. I SPOKE WITH AUDI OF AMERICA AND THEY RESPONDED THEY WERE DOING ME A FAVOR BY FIXING THE VEHICLE AND THEY WOULD NOT BUY IT BACK FROM ME BECAUSE ALTHOUGH THEY HAVE HAD OTHER PEOPLE WITH THIS PROBLEM IT IS NOT A RECALL ISSUE YET.... THIS IS A DANGEROUS CAR - IF I HAD WRECKED ON THE FREEWAY I COULD HAVE BEEN KILLED.
Corrective Action:
I WAS DRIVING ON THE FREEWAY AT 70 MPH WHEN MY SUNROOF EXPLODED FOR NO APPARENT REASON. I WAS VERY FORTUNATE TO HAVE NOT HAD AN ACCIDENT AS IT SOUNDED LIKE A GUN HAD GONE OFF IN MY CAR. I SPOKE WITH MY INSURANCE AGENT AND HE TOLD ME TO CALL AUDI BECAUSE IT IS A KNOWN PROBLEM. AUDI DID FIX THE CAR WHICH WAS HAD A TON OF DAMAGE BECAUSE THE GLASS WENT EVERYWHERE WHEN THE SUNROOF EXPLODED HOWEVER I WAS TOLD BY A GROUP OF ENGINEERS THAT THIS COULD HAPPEN AGAIN AND THAT THEY FELT THAT IT WAS A STRUCTURAL PROBLEM WITH THE VEHICLE. I DID NOT WANT THE CAR AT THAT POINT. I SPOKE WITH AUDI OF AMERICA AND THEY RESPONDED THEY WERE DOING ME A FAVOR BY FIXING THE VEHICLE AND THEY WOULD NOT BUY IT BACK FROM ME BECAUSE ALTHOUGH THEY HAVE HAD OTHER PEOPLE WITH THIS PROBLEM IT IS NOT A RECALL ISSUE YET.... THIS IS A DANGEROUS CAR - IF I HAD WRECKED ON THE FREEWAY I COULD HAVE BEEN KILLED.
Additional Notes:
I WAS DRIVING ON THE FREEWAY AT 70 MPH WHEN MY SUNROOF EXPLODED FOR NO APPARENT REASON. I WAS VERY FORTUNATE TO HAVE NOT HAD AN ACCIDENT AS IT SOUNDED LIKE A GUN HAD GONE OFF IN MY CAR. I SPOKE WITH MY INSURANCE AGENT AND HE TOLD ME TO CALL AUDI BECAUSE IT IS A KNOWN PROBLEM. AUDI DID FIX THE CAR WHICH WAS HAD A TON OF DAMAGE BECAUSE THE GLASS WENT EVERYWHERE WHEN THE SUNROOF EXPLODED HOWEVER I WAS TOLD BY A GROUP OF ENGINEERS THAT THIS COULD HAPPEN AGAIN AND THAT THEY FELT THAT IT WAS A STRUCTURAL PROBLEM WITH THE VEHICLE. I DID NOT WANT THE CAR AT THAT POINT. I SPOKE WITH AUDI OF AMERICA AND THEY RESPONDED THEY WERE DOING ME A FAVOR BY FIXING THE VEHICLE AND THEY WOULD NOT BUY IT BACK FROM ME BECAUSE ALTHOUGH THEY HAVE HAD OTHER PEOPLE WITH THIS PROBLEM IT IS NOT A RECALL ISSUE YET.... THIS IS A DANGEROUS CAR - IF I HAD WRECKED ON THE FREEWAY I COULD HAVE BEEN KILLED.
Mfg Campaign: 11088634
Recall Date: Apr 17, 2018
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