Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69BY
Recall Date: Mar 22, 2021
Consumer Complaints
7 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Having the same issue as the NHTSA Part 573 Safety Recall Report, 24V-110. And, similar to NHTSA 16V647 associated with the Audi Safety Recall 20Y5 - Suction Pump. Apparently there is no recall for my S3, only the A3. Dealer has determined the suction pump and gas tank are faulty. (Inherit defect by manufacture?). Audi is not acknowledging any upcoming recall but may try to help through their assistance program.
Corrective Action:
Having the same issue as the NHTSA Part 573 Safety Recall Report, 24V-110. And, similar to NHTSA 16V647 associated with the Audi Safety Recall 20Y5 - Suction Pump. Apparently there is no recall for my S3, only the A3. Dealer has determined the suction pump and gas tank are faulty. (Inherit defect by manufacture?). Audi is not acknowledging any upcoming recall but may try to help through their assistance program.
Additional Notes:
Having the same issue as the NHTSA Part 573 Safety Recall Report, 24V-110. And, similar to NHTSA 16V647 associated with the Audi Safety Recall 20Y5 - Suction Pump. Apparently there is no recall for my S3, only the A3. Dealer has determined the suction pump and gas tank are faulty. (Inherit defect by manufacture?). Audi is not acknowledging any upcoming recall but may try to help through their assistance program.
Mfg Campaign: 11622004
Recall Date: Oct 25, 2024
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The car was put in Drive "D". As I roll out into traffic and start to accelerate, the car "bang" out of gear like it's in neutral, the revs climb, but the car doesn't accelerate and the "D" display disappeared from the instrument panel. The gear selector display on the instrument panel is now blank (instead of "D" if it was in gear or "N" if it was out of gear). I have to pull to the side of the road and stop and the "D" reappeared and then all seems to be fine again. This has happened twice in the last two months. I had a local mechanic scan the vehicle for transmission fault, but found nothing was stored.
Corrective Action:
The car was put in Drive "D". As I roll out into traffic and start to accelerate, the car "bang" out of gear like it's in neutral, the revs climb, but the car doesn't accelerate and the "D" display disappeared from the instrument panel. The gear selector display on the instrument panel is now blank (instead of "D" if it was in gear or "N" if it was out of gear). I have to pull to the side of the road and stop and the "D" reappeared and then all seems to be fine again. This has happened twice in the last two months. I had a local mechanic scan the vehicle for transmission fault, but found nothing was stored.
Additional Notes:
The car was put in Drive "D". As I roll out into traffic and start to accelerate, the car "bang" out of gear like it's in neutral, the revs climb, but the car doesn't accelerate and the "D" display disappeared from the instrument panel. The gear selector display on the instrument panel is now blank (instead of "D" if it was in gear or "N" if it was out of gear). I have to pull to the side of the road and stop and the "D" reappeared and then all seems to be fine again. This has happened twice in the last two months. I had a local mechanic scan the vehicle for transmission fault, but found nothing was stored.
Mfg Campaign: 11468314
Recall Date: Jun 8, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Audi will not fix the problem.
Corrective Action:
Audi will not fix the problem.
Additional Notes:
Audi will not fix the problem.
Mfg Campaign: 11468028
Recall Date: Jun 7, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
A) AUDI OF CENTRAL HOUSTON SOLD US 2018 S3 ON AUG13, 2018 WITH: 1) DELAMINATING WINDSHIELD CREATING A MAJOR SAFETY HAZARD 2) DEFECTIVE WIPER FUNCTION NB: WINDSHIELD WAS REPLACEMENT ON DEC 31, 2019 WHEN WE HAD ACTUALLY REQUESTED REPLACEMENT OF THE VEHICLE WITH ANOTHER BRAND NEW VEHICLE B) AUDI OF NORTH AMERICA (THROUGH ITS DEALER) HAS: 1) SOLD US A BRAND NEW CAR WITH FIRE HAZARD IN ITS FUEL LINES ON AUG 13, 2018 2) FAILED TO NOTIFY US TO DATE (JAN 09, 2019) REGARDING RECALL CODE 20BK DEALING WITH FAULTY FUEL LINES
Corrective Action:
A) AUDI OF CENTRAL HOUSTON SOLD US 2018 S3 ON AUG13, 2018 WITH: 1) DELAMINATING WINDSHIELD CREATING A MAJOR SAFETY HAZARD 2) DEFECTIVE WIPER FUNCTION NB: WINDSHIELD WAS REPLACEMENT ON DEC 31, 2019 WHEN WE HAD ACTUALLY REQUESTED REPLACEMENT OF THE VEHICLE WITH ANOTHER BRAND NEW VEHICLE B) AUDI OF NORTH AMERICA (THROUGH ITS DEALER) HAS: 1) SOLD US A BRAND NEW CAR WITH FIRE HAZARD IN ITS FUEL LINES ON AUG 13, 2018 2) FAILED TO NOTIFY US TO DATE (JAN 09, 2019) REGARDING RECALL CODE 20BK DEALING WITH FAULTY FUEL LINES
Additional Notes:
A) AUDI OF CENTRAL HOUSTON SOLD US 2018 S3 ON AUG13, 2018 WITH: 1) DELAMINATING WINDSHIELD CREATING A MAJOR SAFETY HAZARD 2) DEFECTIVE WIPER FUNCTION NB: WINDSHIELD WAS REPLACEMENT ON DEC 31, 2019 WHEN WE HAD ACTUALLY REQUESTED REPLACEMENT OF THE VEHICLE WITH ANOTHER BRAND NEW VEHICLE B) AUDI OF NORTH AMERICA (THROUGH ITS DEALER) HAS: 1) SOLD US A BRAND NEW CAR WITH FIRE HAZARD IN ITS FUEL LINES ON AUG 13, 2018 2) FAILED TO NOTIFY US TO DATE (JAN 09, 2019) REGARDING RECALL CODE 20BK DEALING WITH FAULTY FUEL LINES
Mfg Campaign: 11166151
Recall Date: Jan 9, 2019
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A) AUDI OF CENTRAL HOUSTON SOLD US 2018 S3 ON AUG13, 2018 WITH: 1) DELAMINATING WINDSHIELD CREATING A MAJOR SAFETY HAZARD 2) DEFECTIVE WIPER FUNCTION NB: WINDSHIELD WAS REPLACEMENT ON DEC 31, 2019 WHEN WE HAD ACTUALLY REQUESTED REPLACEMENT OF THE VEHICLE WITH ANOTHER BRAND NEW VEHICLE B) AUDI OF NORTH AMERICA (THROUGH ITS DEALER) HAS: 1) SOLD US A BRAND NEW CAR WITH FIRE HAZARD IN ITS FUEL LINES ON AUG 13, 2018 2) FAILED TO NOTIFY US TO DATE (JAN 09, 2019) REGARDING RECALL CODE 20BK DEALING WITH FAULTY FUEL LINES
Corrective Action:
A) AUDI OF CENTRAL HOUSTON SOLD US 2018 S3 ON AUG13, 2018 WITH: 1) DELAMINATING WINDSHIELD CREATING A MAJOR SAFETY HAZARD 2) DEFECTIVE WIPER FUNCTION NB: WINDSHIELD WAS REPLACEMENT ON DEC 31, 2019 WHEN WE HAD ACTUALLY REQUESTED REPLACEMENT OF THE VEHICLE WITH ANOTHER BRAND NEW VEHICLE B) AUDI OF NORTH AMERICA (THROUGH ITS DEALER) HAS: 1) SOLD US A BRAND NEW CAR WITH FIRE HAZARD IN ITS FUEL LINES ON AUG 13, 2018 2) FAILED TO NOTIFY US TO DATE (JAN 09, 2019) REGARDING RECALL CODE 20BK DEALING WITH FAULTY FUEL LINES
Additional Notes:
A) AUDI OF CENTRAL HOUSTON SOLD US 2018 S3 ON AUG13, 2018 WITH: 1) DELAMINATING WINDSHIELD CREATING A MAJOR SAFETY HAZARD 2) DEFECTIVE WIPER FUNCTION NB: WINDSHIELD WAS REPLACEMENT ON DEC 31, 2019 WHEN WE HAD ACTUALLY REQUESTED REPLACEMENT OF THE VEHICLE WITH ANOTHER BRAND NEW VEHICLE B) AUDI OF NORTH AMERICA (THROUGH ITS DEALER) HAS: 1) SOLD US A BRAND NEW CAR WITH FIRE HAZARD IN ITS FUEL LINES ON AUG 13, 2018 2) FAILED TO NOTIFY US TO DATE (JAN 09, 2019) REGARDING RECALL CODE 20BK DEALING WITH FAULTY FUEL LINES
Mfg Campaign: 11166151
Recall Date: Jan 9, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A) AUDI OF CENTRAL HOUSTON SOLD US 2018 S3 ON AUG13, 2018 WITH: 1) DELAMINATING WINDSHIELD CREATING A MAJOR SAFETY HAZARD 2) DEFECTIVE WIPER FUNCTION NB: WINDSHIELD WAS REPLACEMENT ON DEC 31, 2019 WHEN WE HAD ACTUALLY REQUESTED REPLACEMENT OF THE VEHICLE WITH ANOTHER BRAND NEW VEHICLE B) AUDI OF NORTH AMERICA (THROUGH ITS DEALER) HAS: 1) SOLD US A BRAND NEW CAR WITH FIRE HAZARD IN ITS FUEL LINES ON AUG 13, 2018 2) FAILED TO NOTIFY US TO DATE (JAN 09, 2019) REGARDING RECALL CODE 20BK DEALING WITH FAULTY FUEL LINES
Corrective Action:
A) AUDI OF CENTRAL HOUSTON SOLD US 2018 S3 ON AUG13, 2018 WITH: 1) DELAMINATING WINDSHIELD CREATING A MAJOR SAFETY HAZARD 2) DEFECTIVE WIPER FUNCTION NB: WINDSHIELD WAS REPLACEMENT ON DEC 31, 2019 WHEN WE HAD ACTUALLY REQUESTED REPLACEMENT OF THE VEHICLE WITH ANOTHER BRAND NEW VEHICLE B) AUDI OF NORTH AMERICA (THROUGH ITS DEALER) HAS: 1) SOLD US A BRAND NEW CAR WITH FIRE HAZARD IN ITS FUEL LINES ON AUG 13, 2018 2) FAILED TO NOTIFY US TO DATE (JAN 09, 2019) REGARDING RECALL CODE 20BK DEALING WITH FAULTY FUEL LINES
Additional Notes:
A) AUDI OF CENTRAL HOUSTON SOLD US 2018 S3 ON AUG13, 2018 WITH: 1) DELAMINATING WINDSHIELD CREATING A MAJOR SAFETY HAZARD 2) DEFECTIVE WIPER FUNCTION NB: WINDSHIELD WAS REPLACEMENT ON DEC 31, 2019 WHEN WE HAD ACTUALLY REQUESTED REPLACEMENT OF THE VEHICLE WITH ANOTHER BRAND NEW VEHICLE B) AUDI OF NORTH AMERICA (THROUGH ITS DEALER) HAS: 1) SOLD US A BRAND NEW CAR WITH FIRE HAZARD IN ITS FUEL LINES ON AUG 13, 2018 2) FAILED TO NOTIFY US TO DATE (JAN 09, 2019) REGARDING RECALL CODE 20BK DEALING WITH FAULTY FUEL LINES
Mfg Campaign: 11166151
Recall Date: Jan 9, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
CAR DOESN'T ENGAGE GEAR OR "JUMPS" WHEN REVERSE (R) IS SELECTED.
Corrective Action:
CAR DOESN'T ENGAGE GEAR OR "JUMPS" WHEN REVERSE (R) IS SELECTED.
Additional Notes:
CAR DOESN'T ENGAGE GEAR OR "JUMPS" WHEN REVERSE (R) IS SELECTED.
Mfg Campaign: 11163696
Recall Date: Dec 27, 2018
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