Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69BY
Recall Date: Mar 22, 2021
Consumer Complaints
2 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Audi S3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the repair would take two days. The contact took the vehicle back to his residence as the dealer declined to provide him with a rental. The contact later contacted the dealer who informed him that the next service availability date was 03/23/3022. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Audi S3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the repair would take two days. The contact took the vehicle back to his residence as the dealer declined to provide him with a rental. The contact later contacted the dealer who informed him that the next service availability date was 03/23/3022. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Audi S3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the repair would take two days. The contact took the vehicle back to his residence as the dealer declined to provide him with a rental. The contact later contacted the dealer who informed him that the next service availability date was 03/23/3022. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11455258
Recall Date: Mar 4, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2019 AUDI S3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V474000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AUDI ARLINGTON (3200 COLUMBIA PIKE, ARLINGTON, VA 22204, (703) 739-7460) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2019 AUDI S3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V474000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AUDI ARLINGTON (3200 COLUMBIA PIKE, ARLINGTON, VA 22204, (703) 739-7460) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2019 AUDI S3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V474000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AUDI ARLINGTON (3200 COLUMBIA PIKE, ARLINGTON, VA 22204, (703) 739-7460) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11281873
Recall Date: Nov 22, 2019
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