Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 90S9
Recall Date: Dec 8, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 66K8
Recall Date: Oct 16, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 66K6/66K7
Recall Date: Jun 5, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 47O9
Recall Date: Apr 8, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 47N8, 47N9, 47N6
Recall Date: Jun 1, 2018
Consumer Complaints
35 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Heavy rain leaked into the cabin of my SUV,and damaged the module, no controls worked through the key fob, no start . I keep my SUV under cover 90% of the time. A recent wind storm damaged my car port that I usually keep it under, so lately it’s been outside more often, especially if wind is in the forecast. I still use it if no wind is forecasted, because of the damage I don’t trust the carport until I can repair the damage.
Corrective Action:
Heavy rain leaked into the cabin of my SUV,and damaged the module, no controls worked through the key fob, no start . I keep my SUV under cover 90% of the time. A recent wind storm damaged my car port that I usually keep it under, so lately it’s been outside more often, especially if wind is in the forecast. I still use it if no wind is forecasted, because of the damage I don’t trust the carport until I can repair the damage.
Additional Notes:
Heavy rain leaked into the cabin of my SUV,and damaged the module, no controls worked through the key fob, no start . I keep my SUV under cover 90% of the time. A recent wind storm damaged my car port that I usually keep it under, so lately it’s been outside more often, especially if wind is in the forecast. I still use it if no wind is forecasted, because of the damage I don’t trust the carport until I can repair the damage.
Mfg Campaign: 11632982
Recall Date: Dec 29, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car's electrical system fried overnight during a rainstorm. All systems unresponsive to keys or key faub. Car was towed to used dealership and they told me due to drainage system blockage a pool of water collected in rear battery compartment and submerged the battery.
Corrective Action:
Car's electrical system fried overnight during a rainstorm. All systems unresponsive to keys or key faub. Car was towed to used dealership and they told me due to drainage system blockage a pool of water collected in rear battery compartment and submerged the battery.
Additional Notes:
Car's electrical system fried overnight during a rainstorm. All systems unresponsive to keys or key faub. Car was towed to used dealership and they told me due to drainage system blockage a pool of water collected in rear battery compartment and submerged the battery.
Mfg Campaign: 11626821
Recall Date: Nov 22, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Car's electrical system fried overnight during a rainstorm. All systems unresponsive to keys or key faub. Car was towed to used dealership and they told me due to drainage system blockage a pool of water collected in rear battery compartment and submerged the battery.
Corrective Action:
Car's electrical system fried overnight during a rainstorm. All systems unresponsive to keys or key faub. Car was towed to used dealership and they told me due to drainage system blockage a pool of water collected in rear battery compartment and submerged the battery.
Additional Notes:
Car's electrical system fried overnight during a rainstorm. All systems unresponsive to keys or key faub. Car was towed to used dealership and they told me due to drainage system blockage a pool of water collected in rear battery compartment and submerged the battery.
Mfg Campaign: 11626821
Recall Date: Nov 22, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
During a rainstorm, water drained from roof drains that are apparently supposed to be cleaned & maintenance done by dealership on a regular basis but were clogged due to them not being any maintenance done. Water shorted out the entire control module for the entire vehicle computer after leaking into the rear inside behind hatch where battery and electrical components are located rendering the vehicle dead and undriveable on the side of the road. By the vehicles complete electrical system being rendered dead, this puts those in risk of accidents and is not covered as a warranty item for an issue that is well known according to dealership on their entire line of SUV products for the last decade. They wanted more than the SUV was worth to replace the computer control module, body wiring harness, and drain tubes that were clogged, but stated it happens all the time and is well documented by all Audi dealerships.
Corrective Action:
During a rainstorm, water drained from roof drains that are apparently supposed to be cleaned & maintenance done by dealership on a regular basis but were clogged due to them not being any maintenance done. Water shorted out the entire control module for the entire vehicle computer after leaking into the rear inside behind hatch where battery and electrical components are located rendering the vehicle dead and undriveable on the side of the road. By the vehicles complete electrical system being rendered dead, this puts those in risk of accidents and is not covered as a warranty item for an issue that is well known according to dealership on their entire line of SUV products for the last decade. They wanted more than the SUV was worth to replace the computer control module, body wiring harness, and drain tubes that were clogged, but stated it happens all the time and is well documented by all Audi dealerships.
Additional Notes:
During a rainstorm, water drained from roof drains that are apparently supposed to be cleaned & maintenance done by dealership on a regular basis but were clogged due to them not being any maintenance done. Water shorted out the entire control module for the entire vehicle computer after leaking into the rear inside behind hatch where battery and electrical components are located rendering the vehicle dead and undriveable on the side of the road. By the vehicles complete electrical system being rendered dead, this puts those in risk of accidents and is not covered as a warranty item for an issue that is well known according to dealership on their entire line of SUV products for the last decade. They wanted more than the SUV was worth to replace the computer control module, body wiring harness, and drain tubes that were clogged, but stated it happens all the time and is well documented by all Audi dealerships.
Mfg Campaign: 11608218
Recall Date: Aug 13, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
During a rainstorm, water drained from roof drains that are apparently supposed to be cleaned & maintenance done by dealership on a regular basis but were clogged due to them not being any maintenance done. Water shorted out the entire control module for the entire vehicle computer after leaking into the rear inside behind hatch where battery and electrical components are located rendering the vehicle dead and undriveable on the side of the road. By the vehicles complete electrical system being rendered dead, this puts those in risk of accidents and is not covered as a warranty item for an issue that is well known according to dealership on their entire line of SUV products for the last decade. They wanted more than the SUV was worth to replace the computer control module, body wiring harness, and drain tubes that were clogged, but stated it happens all the time and is well documented by all Audi dealerships.
Corrective Action:
During a rainstorm, water drained from roof drains that are apparently supposed to be cleaned & maintenance done by dealership on a regular basis but were clogged due to them not being any maintenance done. Water shorted out the entire control module for the entire vehicle computer after leaking into the rear inside behind hatch where battery and electrical components are located rendering the vehicle dead and undriveable on the side of the road. By the vehicles complete electrical system being rendered dead, this puts those in risk of accidents and is not covered as a warranty item for an issue that is well known according to dealership on their entire line of SUV products for the last decade. They wanted more than the SUV was worth to replace the computer control module, body wiring harness, and drain tubes that were clogged, but stated it happens all the time and is well documented by all Audi dealerships.
Additional Notes:
During a rainstorm, water drained from roof drains that are apparently supposed to be cleaned & maintenance done by dealership on a regular basis but were clogged due to them not being any maintenance done. Water shorted out the entire control module for the entire vehicle computer after leaking into the rear inside behind hatch where battery and electrical components are located rendering the vehicle dead and undriveable on the side of the road. By the vehicles complete electrical system being rendered dead, this puts those in risk of accidents and is not covered as a warranty item for an issue that is well known according to dealership on their entire line of SUV products for the last decade. They wanted more than the SUV was worth to replace the computer control module, body wiring harness, and drain tubes that were clogged, but stated it happens all the time and is well documented by all Audi dealerships.
Mfg Campaign: 11608218
Recall Date: Aug 13, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
During a rainstorm, water drained from roof drains that are apparently supposed to be cleaned & maintenance done by dealership on a regular basis but were clogged due to them not being any maintenance done. Water shorted out the entire control module for the entire vehicle computer after leaking into the rear inside behind hatch where battery and electrical components are located rendering the vehicle dead and undriveable on the side of the road. By the vehicles complete electrical system being rendered dead, this puts those in risk of accidents and is not covered as a warranty item for an issue that is well known according to dealership on their entire line of SUV products for the last decade. They wanted more than the SUV was worth to replace the computer control module, body wiring harness, and drain tubes that were clogged, but stated it happens all the time and is well documented by all Audi dealerships.
Corrective Action:
During a rainstorm, water drained from roof drains that are apparently supposed to be cleaned & maintenance done by dealership on a regular basis but were clogged due to them not being any maintenance done. Water shorted out the entire control module for the entire vehicle computer after leaking into the rear inside behind hatch where battery and electrical components are located rendering the vehicle dead and undriveable on the side of the road. By the vehicles complete electrical system being rendered dead, this puts those in risk of accidents and is not covered as a warranty item for an issue that is well known according to dealership on their entire line of SUV products for the last decade. They wanted more than the SUV was worth to replace the computer control module, body wiring harness, and drain tubes that were clogged, but stated it happens all the time and is well documented by all Audi dealerships.
Additional Notes:
During a rainstorm, water drained from roof drains that are apparently supposed to be cleaned & maintenance done by dealership on a regular basis but were clogged due to them not being any maintenance done. Water shorted out the entire control module for the entire vehicle computer after leaking into the rear inside behind hatch where battery and electrical components are located rendering the vehicle dead and undriveable on the side of the road. By the vehicles complete electrical system being rendered dead, this puts those in risk of accidents and is not covered as a warranty item for an issue that is well known according to dealership on their entire line of SUV products for the last decade. They wanted more than the SUV was worth to replace the computer control module, body wiring harness, and drain tubes that were clogged, but stated it happens all the time and is well documented by all Audi dealerships.
Mfg Campaign: 11608218
Recall Date: Aug 13, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Oil leaking from the engine. Mechanic determined that it was the Filter Housing. They replaced the filter housing and since then, the problem is all good. I spent over $5000 to identify this problem and get it repaired.
Corrective Action:
Oil leaking from the engine. Mechanic determined that it was the Filter Housing. They replaced the filter housing and since then, the problem is all good. I spent over $5000 to identify this problem and get it repaired.
Additional Notes:
Oil leaking from the engine. Mechanic determined that it was the Filter Housing. They replaced the filter housing and since then, the problem is all good. I spent over $5000 to identify this problem and get it repaired.
Mfg Campaign: 11608039
Recall Date: Aug 12, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
After a hard rainstorm the Comfort System Control Module (CCM) errored apparently from getting wet from a clogged sun roof drainage line, causing water to enter the rear left side compartment in which the CCM is housed (behind the insulation). The entire area is still damp 3 days later, and water is also located in the tire well and the rear right side compartment. The CCM error in turn caused a cascade of other errors, including causing the rear lights to stop working, an obvious safety hazard. As is evident from online discussion boards this is a frequent issue with this model and a clear design flaw. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
After a hard rainstorm the Comfort System Control Module (CCM) errored apparently from getting wet from a clogged sun roof drainage line, causing water to enter the rear left side compartment in which the CCM is housed (behind the insulation). The entire area is still damp 3 days later, and water is also located in the tire well and the rear right side compartment. The CCM error in turn caused a cascade of other errors, including causing the rear lights to stop working, an obvious safety hazard. As is evident from online discussion boards this is a frequent issue with this model and a clear design flaw. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
After a hard rainstorm the Comfort System Control Module (CCM) errored apparently from getting wet from a clogged sun roof drainage line, causing water to enter the rear left side compartment in which the CCM is housed (behind the insulation). The entire area is still damp 3 days later, and water is also located in the tire well and the rear right side compartment. The CCM error in turn caused a cascade of other errors, including causing the rear lights to stop working, an obvious safety hazard. As is evident from online discussion boards this is a frequent issue with this model and a clear design flaw. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11588963
Recall Date: May 15, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
After a hard rainstorm the Comfort System Control Module (CCM) errored apparently from getting wet from a clogged sun roof drainage line, causing water to enter the rear left side compartment in which the CCM is housed (behind the insulation). The entire area is still damp 3 days later, and water is also located in the tire well and the rear right side compartment. The CCM error in turn caused a cascade of other errors, including causing the rear lights to stop working, an obvious safety hazard. As is evident from online discussion boards this is a frequent issue with this model and a clear design flaw. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
After a hard rainstorm the Comfort System Control Module (CCM) errored apparently from getting wet from a clogged sun roof drainage line, causing water to enter the rear left side compartment in which the CCM is housed (behind the insulation). The entire area is still damp 3 days later, and water is also located in the tire well and the rear right side compartment. The CCM error in turn caused a cascade of other errors, including causing the rear lights to stop working, an obvious safety hazard. As is evident from online discussion boards this is a frequent issue with this model and a clear design flaw. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
After a hard rainstorm the Comfort System Control Module (CCM) errored apparently from getting wet from a clogged sun roof drainage line, causing water to enter the rear left side compartment in which the CCM is housed (behind the insulation). The entire area is still damp 3 days later, and water is also located in the tire well and the rear right side compartment. The CCM error in turn caused a cascade of other errors, including causing the rear lights to stop working, an obvious safety hazard. As is evident from online discussion boards this is a frequent issue with this model and a clear design flaw. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11588963
Recall Date: May 15, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After a hard rainstorm the Comfort System Control Module (CCM) errored apparently from getting wet from a clogged sun roof drainage line, causing water to enter the rear left side compartment in which the CCM is housed (behind the insulation). The entire area is still damp 3 days later, and water is also located in the tire well and the rear right side compartment. The CCM error in turn caused a cascade of other errors, including causing the rear lights to stop working, an obvious safety hazard. As is evident from online discussion boards this is a frequent issue with this model and a clear design flaw. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
After a hard rainstorm the Comfort System Control Module (CCM) errored apparently from getting wet from a clogged sun roof drainage line, causing water to enter the rear left side compartment in which the CCM is housed (behind the insulation). The entire area is still damp 3 days later, and water is also located in the tire well and the rear right side compartment. The CCM error in turn caused a cascade of other errors, including causing the rear lights to stop working, an obvious safety hazard. As is evident from online discussion boards this is a frequent issue with this model and a clear design flaw. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
After a hard rainstorm the Comfort System Control Module (CCM) errored apparently from getting wet from a clogged sun roof drainage line, causing water to enter the rear left side compartment in which the CCM is housed (behind the insulation). The entire area is still damp 3 days later, and water is also located in the tire well and the rear right side compartment. The CCM error in turn caused a cascade of other errors, including causing the rear lights to stop working, an obvious safety hazard. As is evident from online discussion boards this is a frequent issue with this model and a clear design flaw. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11588963
Recall Date: May 15, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine Thermostat broke
Corrective Action:
Engine Thermostat broke
Additional Notes:
Engine Thermostat broke
Mfg Campaign: 11577306
Recall Date: Mar 14, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Engine Thermostat broke
Corrective Action:
Engine Thermostat broke
Additional Notes:
Engine Thermostat broke
Mfg Campaign: 11577306
Recall Date: Mar 14, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2018 Audi SQ 5. The contact stated while driving 65 MPH in rainy weather, several unknown warning lights started blinking and the rear windshield wiper independently activated, and contact was unable to turn off the rear windshield wiper. The contact pulled over on the side on the road and turned off the vehicle. Once the contact restarted the vehicle, the vehicle operated normally. The vehicle was taken to the dealer who stated that there was a water leaking from the sunroof causing corrosion to the air bags connector, module, and the headliner had mold and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 73,949.
Corrective Action:
The contact owns a 2018 Audi SQ 5. The contact stated while driving 65 MPH in rainy weather, several unknown warning lights started blinking and the rear windshield wiper independently activated, and contact was unable to turn off the rear windshield wiper. The contact pulled over on the side on the road and turned off the vehicle. Once the contact restarted the vehicle, the vehicle operated normally. The vehicle was taken to the dealer who stated that there was a water leaking from the sunroof causing corrosion to the air bags connector, module, and the headliner had mold and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 73,949.
Additional Notes:
The contact owns a 2018 Audi SQ 5. The contact stated while driving 65 MPH in rainy weather, several unknown warning lights started blinking and the rear windshield wiper independently activated, and contact was unable to turn off the rear windshield wiper. The contact pulled over on the side on the road and turned off the vehicle. Once the contact restarted the vehicle, the vehicle operated normally. The vehicle was taken to the dealer who stated that there was a water leaking from the sunroof causing corrosion to the air bags connector, module, and the headliner had mold and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 73,949.
Mfg Campaign: 11531458
Recall Date: Jul 10, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Audi SQ 5. The contact stated while driving 65 MPH in rainy weather, several unknown warning lights started blinking and the rear windshield wiper independently activated, and contact was unable to turn off the rear windshield wiper. The contact pulled over on the side on the road and turned off the vehicle. Once the contact restarted the vehicle, the vehicle operated normally. The vehicle was taken to the dealer who stated that there was a water leaking from the sunroof causing corrosion to the air bags connector, module, and the headliner had mold and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 73,949.
Corrective Action:
The contact owns a 2018 Audi SQ 5. The contact stated while driving 65 MPH in rainy weather, several unknown warning lights started blinking and the rear windshield wiper independently activated, and contact was unable to turn off the rear windshield wiper. The contact pulled over on the side on the road and turned off the vehicle. Once the contact restarted the vehicle, the vehicle operated normally. The vehicle was taken to the dealer who stated that there was a water leaking from the sunroof causing corrosion to the air bags connector, module, and the headliner had mold and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 73,949.
Additional Notes:
The contact owns a 2018 Audi SQ 5. The contact stated while driving 65 MPH in rainy weather, several unknown warning lights started blinking and the rear windshield wiper independently activated, and contact was unable to turn off the rear windshield wiper. The contact pulled over on the side on the road and turned off the vehicle. Once the contact restarted the vehicle, the vehicle operated normally. The vehicle was taken to the dealer who stated that there was a water leaking from the sunroof causing corrosion to the air bags connector, module, and the headliner had mold and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 73,949.
Mfg Campaign: 11531458
Recall Date: Jul 10, 2023
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
I’m hearing squeaking noise from the steering column when steering left or right slowly of my Audi SQ5 2018 model. I noticed the noise can be heard loud after driving the vehicle for 30 min on the road or longer time driven. The squeaking noise from steering wheel column is often heard when taking the vehicle out from parking lot or moving the vehicle from stationary while turning the steering wheel. It’s kind of creaking noise rubbing off against something and heard from inside the cabin.
Corrective Action:
I’m hearing squeaking noise from the steering column when steering left or right slowly of my Audi SQ5 2018 model. I noticed the noise can be heard loud after driving the vehicle for 30 min on the road or longer time driven. The squeaking noise from steering wheel column is often heard when taking the vehicle out from parking lot or moving the vehicle from stationary while turning the steering wheel. It’s kind of creaking noise rubbing off against something and heard from inside the cabin.
Additional Notes:
I’m hearing squeaking noise from the steering column when steering left or right slowly of my Audi SQ5 2018 model. I noticed the noise can be heard loud after driving the vehicle for 30 min on the road or longer time driven. The squeaking noise from steering wheel column is often heard when taking the vehicle out from parking lot or moving the vehicle from stationary while turning the steering wheel. It’s kind of creaking noise rubbing off against something and heard from inside the cabin.
Mfg Campaign: 11530940
Recall Date: Jul 7, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The Forward Collision Warning system in my 2018 Audi SQ5 is meant to autonomously apply the vehicle's brakes in the event the car senses an oncoming forward collision. At least five different times over the past five months, my vehicle's Forward Collision Warning system activated and applied the brakes at seemingly random times when there was no possible threat of an oncoming forward collision because, in each instance, the vehicle was being driven on multi-lane highways with no other vehicles, barriers, or any other frontal hazard within a quarter-mile of my vehicle. In four of the five instances, the vehicle was traveling at speed at or around 65 mph and, when the Forward Collision Warning system was activated without warning, the vehicle rapidly its speed to below 10 mph, which caused me and my passengers to be thrown forward and our seatbelts burned our shoulders and laps. In the other instance, the same occurred while traveling 45 mph. There is no warning or indication of malfunction prior to or following these instances. I''ve run multiple OBD2 scans on the vehicle, none of which have shown any problems with the Frontal Warning Collision system, or any other vehicle system.
Corrective Action:
The Forward Collision Warning system in my 2018 Audi SQ5 is meant to autonomously apply the vehicle's brakes in the event the car senses an oncoming forward collision. At least five different times over the past five months, my vehicle's Forward Collision Warning system activated and applied the brakes at seemingly random times when there was no possible threat of an oncoming forward collision because, in each instance, the vehicle was being driven on multi-lane highways with no other vehicles, barriers, or any other frontal hazard within a quarter-mile of my vehicle. In four of the five instances, the vehicle was traveling at speed at or around 65 mph and, when the Forward Collision Warning system was activated without warning, the vehicle rapidly its speed to below 10 mph, which caused me and my passengers to be thrown forward and our seatbelts burned our shoulders and laps. In the other instance, the same occurred while traveling 45 mph. There is no warning or indication of malfunction prior to or following these instances. I''ve run multiple OBD2 scans on the vehicle, none of which have shown any problems with the Frontal Warning Collision system, or any other vehicle system.
Additional Notes:
The Forward Collision Warning system in my 2018 Audi SQ5 is meant to autonomously apply the vehicle's brakes in the event the car senses an oncoming forward collision. At least five different times over the past five months, my vehicle's Forward Collision Warning system activated and applied the brakes at seemingly random times when there was no possible threat of an oncoming forward collision because, in each instance, the vehicle was being driven on multi-lane highways with no other vehicles, barriers, or any other frontal hazard within a quarter-mile of my vehicle. In four of the five instances, the vehicle was traveling at speed at or around 65 mph and, when the Forward Collision Warning system was activated without warning, the vehicle rapidly its speed to below 10 mph, which caused me and my passengers to be thrown forward and our seatbelts burned our shoulders and laps. In the other instance, the same occurred while traveling 45 mph. There is no warning or indication of malfunction prior to or following these instances. I''ve run multiple OBD2 scans on the vehicle, none of which have shown any problems with the Frontal Warning Collision system, or any other vehicle system.
Mfg Campaign: 11526568
Recall Date: Jun 12, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The Forward Collision Warning system in my 2018 Audi SQ5 is meant to autonomously apply the vehicle's brakes in the event the car senses an oncoming forward collision. At least five different times over the past five months, my vehicle's Forward Collision Warning system activated and applied the brakes at seemingly random times when there was no possible threat of an oncoming forward collision because, in each instance, the vehicle was being driven on multi-lane highways with no other vehicles, barriers, or any other frontal hazard within a quarter-mile of my vehicle. In four of the five instances, the vehicle was traveling at speed at or around 65 mph and, when the Forward Collision Warning system was activated without warning, the vehicle rapidly its speed to below 10 mph, which caused me and my passengers to be thrown forward and our seatbelts burned our shoulders and laps. In the other instance, the same occurred while traveling 45 mph. There is no warning or indication of malfunction prior to or following these instances. I''ve run multiple OBD2 scans on the vehicle, none of which have shown any problems with the Frontal Warning Collision system, or any other vehicle system.
Corrective Action:
The Forward Collision Warning system in my 2018 Audi SQ5 is meant to autonomously apply the vehicle's brakes in the event the car senses an oncoming forward collision. At least five different times over the past five months, my vehicle's Forward Collision Warning system activated and applied the brakes at seemingly random times when there was no possible threat of an oncoming forward collision because, in each instance, the vehicle was being driven on multi-lane highways with no other vehicles, barriers, or any other frontal hazard within a quarter-mile of my vehicle. In four of the five instances, the vehicle was traveling at speed at or around 65 mph and, when the Forward Collision Warning system was activated without warning, the vehicle rapidly its speed to below 10 mph, which caused me and my passengers to be thrown forward and our seatbelts burned our shoulders and laps. In the other instance, the same occurred while traveling 45 mph. There is no warning or indication of malfunction prior to or following these instances. I''ve run multiple OBD2 scans on the vehicle, none of which have shown any problems with the Frontal Warning Collision system, or any other vehicle system.
Additional Notes:
The Forward Collision Warning system in my 2018 Audi SQ5 is meant to autonomously apply the vehicle's brakes in the event the car senses an oncoming forward collision. At least five different times over the past five months, my vehicle's Forward Collision Warning system activated and applied the brakes at seemingly random times when there was no possible threat of an oncoming forward collision because, in each instance, the vehicle was being driven on multi-lane highways with no other vehicles, barriers, or any other frontal hazard within a quarter-mile of my vehicle. In four of the five instances, the vehicle was traveling at speed at or around 65 mph and, when the Forward Collision Warning system was activated without warning, the vehicle rapidly its speed to below 10 mph, which caused me and my passengers to be thrown forward and our seatbelts burned our shoulders and laps. In the other instance, the same occurred while traveling 45 mph. There is no warning or indication of malfunction prior to or following these instances. I''ve run multiple OBD2 scans on the vehicle, none of which have shown any problems with the Frontal Warning Collision system, or any other vehicle system.
Mfg Campaign: 11526568
Recall Date: Jun 12, 2023
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving the rear half of the sunroof exploded. With no warning there was a sudden, very load "pop". The sunroof pane had completely shattered and was only held in place by the aftermarket tint layer that had been applied. The mesh shade that sits below the sunroof kept any pieces from falling on us while driving. Had the tint and mesh shade not been there, the interior would have been covered in glass. While we can't say with 100% certainty, we don't believe that any objects/debris hit the glass. The broken pane was on the back, downslope of the roof; if debris had hit it it would not have been a direct impact, but at most a glancing blow. We took the car to the dealer for repair. They immediately stated that it was due to rock/debris impact. The shattering does appear to originate from a single point in the glass, but there is not clear impact damage at that point. The origination point is smaller than a pencil eraser and is a square missing piece, of which there were many throughout the glass. I don't see the rough, crushing type damage I would relate to an object impact.
Corrective Action:
While driving the rear half of the sunroof exploded. With no warning there was a sudden, very load "pop". The sunroof pane had completely shattered and was only held in place by the aftermarket tint layer that had been applied. The mesh shade that sits below the sunroof kept any pieces from falling on us while driving. Had the tint and mesh shade not been there, the interior would have been covered in glass. While we can't say with 100% certainty, we don't believe that any objects/debris hit the glass. The broken pane was on the back, downslope of the roof; if debris had hit it it would not have been a direct impact, but at most a glancing blow. We took the car to the dealer for repair. They immediately stated that it was due to rock/debris impact. The shattering does appear to originate from a single point in the glass, but there is not clear impact damage at that point. The origination point is smaller than a pencil eraser and is a square missing piece, of which there were many throughout the glass. I don't see the rough, crushing type damage I would relate to an object impact.
Additional Notes:
While driving the rear half of the sunroof exploded. With no warning there was a sudden, very load "pop". The sunroof pane had completely shattered and was only held in place by the aftermarket tint layer that had been applied. The mesh shade that sits below the sunroof kept any pieces from falling on us while driving. Had the tint and mesh shade not been there, the interior would have been covered in glass. While we can't say with 100% certainty, we don't believe that any objects/debris hit the glass. The broken pane was on the back, downslope of the roof; if debris had hit it it would not have been a direct impact, but at most a glancing blow. We took the car to the dealer for repair. They immediately stated that it was due to rock/debris impact. The shattering does appear to originate from a single point in the glass, but there is not clear impact damage at that point. The origination point is smaller than a pencil eraser and is a square missing piece, of which there were many throughout the glass. I don't see the rough, crushing type damage I would relate to an object impact.
Mfg Campaign: 11518259
Recall Date: Apr 21, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The car windows were down the windshield wipers were running the front lights were on and parking brake light is flashing. I'm not sure how water was sitting where the spare tire was located. As I researched it stated it may be a faulty comfort module.
Corrective Action:
The car windows were down the windshield wipers were running the front lights were on and parking brake light is flashing. I'm not sure how water was sitting where the spare tire was located. As I researched it stated it may be a faulty comfort module.
Additional Notes:
The car windows were down the windshield wipers were running the front lights were on and parking brake light is flashing. I'm not sure how water was sitting where the spare tire was located. As I researched it stated it may be a faulty comfort module.
Mfg Campaign: 11503500
Recall Date: Jan 24, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car windows were down the windshield wipers were running the front lights were on and parking brake light is flashing. I'm not sure how water was sitting where the spare tire was located. As I researched it stated it may be a faulty comfort module.
Corrective Action:
The car windows were down the windshield wipers were running the front lights were on and parking brake light is flashing. I'm not sure how water was sitting where the spare tire was located. As I researched it stated it may be a faulty comfort module.
Additional Notes:
The car windows were down the windshield wipers were running the front lights were on and parking brake light is flashing. I'm not sure how water was sitting where the spare tire was located. As I researched it stated it may be a faulty comfort module.
Mfg Campaign: 11503500
Recall Date: Jan 24, 2023
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