AUDI SQ5 2020

Complete listing of complaints and recalls for this vehicle

10
Complaints
8
Recalls

Complaints & Recalls

10 Complaints 8 Recalls

Official Safety Recalls - Important!

8 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volkswagen Group Of America, Inc.
NHTSA Campaign: 22V034000 SAFETY RECALL
31.1K Vehicles Affected
Recall Date: Jan 26, 2022
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.

Potential Risk:
Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 42L5
Notice Date: Mar 3, 2022
Recall Date: Jan 26, 2022
Volkswagen Group Of America, Inc.
NHTSA Campaign: 21V947000 SAFETY RECALL
289K Vehicles Affected
Recall Date: Dec 8, 2021
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

Potential Risk:
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 90S9
Notice Date: Jan 21, 2022
Recall Date: Dec 8, 2021
Volkswagen Group Of America, Inc.
NHTSA Campaign: 21V295000 SAFETY RECALL
41K Vehicles Affected
Recall Date: Apr 26, 2021
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.

Potential Risk:
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 42L1
Notice Date: Jun 4, 2021
Recall Date: Apr 26, 2021
Volkswagen Group Of America, Inc.
NHTSA Campaign: 20V505000 SAFETY RECALL
5.4K Vehicles Affected
Recall Date: Aug 26, 2020
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Potential Risk:
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 72L1, 72K8, 72K9
Notice Date: Sep 11, 2020
Recall Date: Aug 26, 2020

Consumer Complaints

10 Complaints
Volkswagen Group Of America, Inc.
Campaign: 11634946 Other
Jan 8, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My sunroof spontaneously imploded while driving my vehicle on the highway. I was going to speed limit in the middle lane, very little traffic, no semi-trucks near and did not drive under an overpass.

Corrective Action:

My sunroof spontaneously imploded while driving my vehicle on the highway. I was going to speed limit in the middle lane, very little traffic, no semi-trucks near and did not drive under an overpass.

Additional Notes:

My sunroof spontaneously imploded while driving my vehicle on the highway. I was going to speed limit in the middle lane, very little traffic, no semi-trucks near and did not drive under an overpass.

Manufacturer: AUDI
Mfg Campaign: 11634946
Notice Date: Jan 8, 2025
Recall Date: Jan 8, 2025
Volkswagen Group Of America, Inc.
Campaign: 11539949 Other
Aug 21, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I recently purchased this vehicle 8/5/23 and since then the pre sense function has activated it’s jarring emergency breaking three times. Once it happened to me backing out of my driveway without any obstruction, another with my husband backing out of a parking spot, and then most recently today with me as a driver going about 35 mph where it “sensed” a vehicle next to me about to change into my lane but changed their mind. Even if the vehicle next to me changed lanes to go in front of me, there was plenty of space and having the emergency pre sense braking created a more unsafe situation with the vehicle behind me potentially rear ending me. I contacted the local Audi dealer and they said there is no way to have this feature turn off as a default. Instead, I have to manually turn it off every time I turn on the ignition. I love the car but the pre sense feature has placed me in more unsafe situations than without it. I wish the manufacturer would allow having this system turn off as a default.

Corrective Action:

I recently purchased this vehicle 8/5/23 and since then the pre sense function has activated it’s jarring emergency breaking three times. Once it happened to me backing out of my driveway without any obstruction, another with my husband backing out of a parking spot, and then most recently today with me as a driver going about 35 mph where it “sensed” a vehicle next to me about to change into my lane but changed their mind. Even if the vehicle next to me changed lanes to go in front of me, there was plenty of space and having the emergency pre sense braking created a more unsafe situation with the vehicle behind me potentially rear ending me. I contacted the local Audi dealer and they said there is no way to have this feature turn off as a default. Instead, I have to manually turn it off every time I turn on the ignition. I love the car but the pre sense feature has placed me in more unsafe situations than without it. I wish the manufacturer would allow having this system turn off as a default.

Additional Notes:

I recently purchased this vehicle 8/5/23 and since then the pre sense function has activated it’s jarring emergency breaking three times. Once it happened to me backing out of my driveway without any obstruction, another with my husband backing out of a parking spot, and then most recently today with me as a driver going about 35 mph where it “sensed” a vehicle next to me about to change into my lane but changed their mind. Even if the vehicle next to me changed lanes to go in front of me, there was plenty of space and having the emergency pre sense braking created a more unsafe situation with the vehicle behind me potentially rear ending me. I contacted the local Audi dealer and they said there is no way to have this feature turn off as a default. Instead, I have to manually turn it off every time I turn on the ignition. I love the car but the pre sense feature has placed me in more unsafe situations than without it. I wish the manufacturer would allow having this system turn off as a default.

Manufacturer: AUDI
Mfg Campaign: 11539949
Notice Date: Aug 21, 2023
Recall Date: Aug 21, 2023
Volkswagen Group Of America, Inc.
Campaign: 11514158 Other
Mar 28, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The sos emergency system continues to fail. It alarms that it failed. Warning light on the dashboard continues to be on. The car was brought to the dealer. emergency calling unavailable while driving.

Corrective Action:

The sos emergency system continues to fail. It alarms that it failed. Warning light on the dashboard continues to be on. The car was brought to the dealer. emergency calling unavailable while driving.

Additional Notes:

The sos emergency system continues to fail. It alarms that it failed. Warning light on the dashboard continues to be on. The car was brought to the dealer. emergency calling unavailable while driving.

Manufacturer: AUDI
Mfg Campaign: 11514158
Notice Date: Mar 28, 2023
Recall Date: Mar 28, 2023
Volkswagen Group Of America, Inc.
Campaign: 11498140 Other
Dec 19, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I have had multiple instances of the emergency breaking applying improperly. On at least two occasions the rear backup/parking sensors detected some sort of object when one didn’t exist and abruptly engaged the breaks despite there being no object behind me. On one occasion I had a passenger who witnessed the behavior. On another instance, and the one that concerned me, the front collision indicator detected something non-existent and abruptly slammed on my breaks while I was driving 70mph on a 3 lane highway. There were no objects or car in viewable distance at all. The abruptness, lack of warning, and breaking power sent my car out of control across all three lanes and nearly into a barrier before I was able to regain control and the breaks released. I was on the phone (hands-free) when this occurred and my fiancé could hear the whole thing. In both instances no sensors or alarms were activated in advance to give warning, and activated only in concert with the breaks being autonomously applied. All instances were reported to Audi who ran diagnostics and electrical/systems tests and found no errors or problems despite multiple occurrences.

Corrective Action:

I have had multiple instances of the emergency breaking applying improperly. On at least two occasions the rear backup/parking sensors detected some sort of object when one didn’t exist and abruptly engaged the breaks despite there being no object behind me. On one occasion I had a passenger who witnessed the behavior. On another instance, and the one that concerned me, the front collision indicator detected something non-existent and abruptly slammed on my breaks while I was driving 70mph on a 3 lane highway. There were no objects or car in viewable distance at all. The abruptness, lack of warning, and breaking power sent my car out of control across all three lanes and nearly into a barrier before I was able to regain control and the breaks released. I was on the phone (hands-free) when this occurred and my fiancé could hear the whole thing. In both instances no sensors or alarms were activated in advance to give warning, and activated only in concert with the breaks being autonomously applied. All instances were reported to Audi who ran diagnostics and electrical/systems tests and found no errors or problems despite multiple occurrences.

Additional Notes:

I have had multiple instances of the emergency breaking applying improperly. On at least two occasions the rear backup/parking sensors detected some sort of object when one didn’t exist and abruptly engaged the breaks despite there being no object behind me. On one occasion I had a passenger who witnessed the behavior. On another instance, and the one that concerned me, the front collision indicator detected something non-existent and abruptly slammed on my breaks while I was driving 70mph on a 3 lane highway. There were no objects or car in viewable distance at all. The abruptness, lack of warning, and breaking power sent my car out of control across all three lanes and nearly into a barrier before I was able to regain control and the breaks released. I was on the phone (hands-free) when this occurred and my fiancé could hear the whole thing. In both instances no sensors or alarms were activated in advance to give warning, and activated only in concert with the breaks being autonomously applied. All instances were reported to Audi who ran diagnostics and electrical/systems tests and found no errors or problems despite multiple occurrences.

Manufacturer: AUDI
Mfg Campaign: 11498140
Notice Date: Dec 19, 2022
Recall Date: Dec 19, 2022
Volkswagen Group Of America, Inc.
Campaign: 11498140 Other
Dec 19, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

I have had multiple instances of the emergency breaking applying improperly. On at least two occasions the rear backup/parking sensors detected some sort of object when one didn’t exist and abruptly engaged the breaks despite there being no object behind me. On one occasion I had a passenger who witnessed the behavior. On another instance, and the one that concerned me, the front collision indicator detected something non-existent and abruptly slammed on my breaks while I was driving 70mph on a 3 lane highway. There were no objects or car in viewable distance at all. The abruptness, lack of warning, and breaking power sent my car out of control across all three lanes and nearly into a barrier before I was able to regain control and the breaks released. I was on the phone (hands-free) when this occurred and my fiancé could hear the whole thing. In both instances no sensors or alarms were activated in advance to give warning, and activated only in concert with the breaks being autonomously applied. All instances were reported to Audi who ran diagnostics and electrical/systems tests and found no errors or problems despite multiple occurrences.

Corrective Action:

I have had multiple instances of the emergency breaking applying improperly. On at least two occasions the rear backup/parking sensors detected some sort of object when one didn’t exist and abruptly engaged the breaks despite there being no object behind me. On one occasion I had a passenger who witnessed the behavior. On another instance, and the one that concerned me, the front collision indicator detected something non-existent and abruptly slammed on my breaks while I was driving 70mph on a 3 lane highway. There were no objects or car in viewable distance at all. The abruptness, lack of warning, and breaking power sent my car out of control across all three lanes and nearly into a barrier before I was able to regain control and the breaks released. I was on the phone (hands-free) when this occurred and my fiancé could hear the whole thing. In both instances no sensors or alarms were activated in advance to give warning, and activated only in concert with the breaks being autonomously applied. All instances were reported to Audi who ran diagnostics and electrical/systems tests and found no errors or problems despite multiple occurrences.

Additional Notes:

I have had multiple instances of the emergency breaking applying improperly. On at least two occasions the rear backup/parking sensors detected some sort of object when one didn’t exist and abruptly engaged the breaks despite there being no object behind me. On one occasion I had a passenger who witnessed the behavior. On another instance, and the one that concerned me, the front collision indicator detected something non-existent and abruptly slammed on my breaks while I was driving 70mph on a 3 lane highway. There were no objects or car in viewable distance at all. The abruptness, lack of warning, and breaking power sent my car out of control across all three lanes and nearly into a barrier before I was able to regain control and the breaks released. I was on the phone (hands-free) when this occurred and my fiancé could hear the whole thing. In both instances no sensors or alarms were activated in advance to give warning, and activated only in concert with the breaks being autonomously applied. All instances were reported to Audi who ran diagnostics and electrical/systems tests and found no errors or problems despite multiple occurrences.

Manufacturer: AUDI
Mfg Campaign: 11498140
Notice Date: Dec 19, 2022
Recall Date: Dec 19, 2022
Volkswagen Group Of America, Inc.
Campaign: 11498140 Other
Dec 19, 2022
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

I have had multiple instances of the emergency breaking applying improperly. On at least two occasions the rear backup/parking sensors detected some sort of object when one didn’t exist and abruptly engaged the breaks despite there being no object behind me. On one occasion I had a passenger who witnessed the behavior. On another instance, and the one that concerned me, the front collision indicator detected something non-existent and abruptly slammed on my breaks while I was driving 70mph on a 3 lane highway. There were no objects or car in viewable distance at all. The abruptness, lack of warning, and breaking power sent my car out of control across all three lanes and nearly into a barrier before I was able to regain control and the breaks released. I was on the phone (hands-free) when this occurred and my fiancé could hear the whole thing. In both instances no sensors or alarms were activated in advance to give warning, and activated only in concert with the breaks being autonomously applied. All instances were reported to Audi who ran diagnostics and electrical/systems tests and found no errors or problems despite multiple occurrences.

Corrective Action:

I have had multiple instances of the emergency breaking applying improperly. On at least two occasions the rear backup/parking sensors detected some sort of object when one didn’t exist and abruptly engaged the breaks despite there being no object behind me. On one occasion I had a passenger who witnessed the behavior. On another instance, and the one that concerned me, the front collision indicator detected something non-existent and abruptly slammed on my breaks while I was driving 70mph on a 3 lane highway. There were no objects or car in viewable distance at all. The abruptness, lack of warning, and breaking power sent my car out of control across all three lanes and nearly into a barrier before I was able to regain control and the breaks released. I was on the phone (hands-free) when this occurred and my fiancé could hear the whole thing. In both instances no sensors or alarms were activated in advance to give warning, and activated only in concert with the breaks being autonomously applied. All instances were reported to Audi who ran diagnostics and electrical/systems tests and found no errors or problems despite multiple occurrences.

Additional Notes:

I have had multiple instances of the emergency breaking applying improperly. On at least two occasions the rear backup/parking sensors detected some sort of object when one didn’t exist and abruptly engaged the breaks despite there being no object behind me. On one occasion I had a passenger who witnessed the behavior. On another instance, and the one that concerned me, the front collision indicator detected something non-existent and abruptly slammed on my breaks while I was driving 70mph on a 3 lane highway. There were no objects or car in viewable distance at all. The abruptness, lack of warning, and breaking power sent my car out of control across all three lanes and nearly into a barrier before I was able to regain control and the breaks released. I was on the phone (hands-free) when this occurred and my fiancé could hear the whole thing. In both instances no sensors or alarms were activated in advance to give warning, and activated only in concert with the breaks being autonomously applied. All instances were reported to Audi who ran diagnostics and electrical/systems tests and found no errors or problems despite multiple occurrences.

Manufacturer: AUDI
Mfg Campaign: 11498140
Notice Date: Dec 19, 2022
Recall Date: Dec 19, 2022
Volkswagen Group Of America, Inc.
Campaign: 11460882 Other
Apr 15, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The contact owns a 2020 Audi SQ5. The contact stated while reversing in her driveway, the automatic braking system activated and the vehicle stopped abruptly. The contact stated that there was a vehicle at a stop sign 500 ft. away from her vehicle when the failure occurred. The contact shifted the vehicle into park. There was no warning light illuminated. The contact stated that the failure reoccurred while reversing and while driving from a complete stop. Additionally, the contact stated that the vehicle was making an abnormal sound while depressing the brake pedal. The vehicle was taken to the local dealer approximately 3-4 times however, the mechanic diagnosed that no issues were found. The vehicle was not repaired. The contact notified the manufacturer and inquired about buy back. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 150.

Corrective Action:

The contact owns a 2020 Audi SQ5. The contact stated while reversing in her driveway, the automatic braking system activated and the vehicle stopped abruptly. The contact stated that there was a vehicle at a stop sign 500 ft. away from her vehicle when the failure occurred. The contact shifted the vehicle into park. There was no warning light illuminated. The contact stated that the failure reoccurred while reversing and while driving from a complete stop. Additionally, the contact stated that the vehicle was making an abnormal sound while depressing the brake pedal. The vehicle was taken to the local dealer approximately 3-4 times however, the mechanic diagnosed that no issues were found. The vehicle was not repaired. The contact notified the manufacturer and inquired about buy back. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 150.

Additional Notes:

The contact owns a 2020 Audi SQ5. The contact stated while reversing in her driveway, the automatic braking system activated and the vehicle stopped abruptly. The contact stated that there was a vehicle at a stop sign 500 ft. away from her vehicle when the failure occurred. The contact shifted the vehicle into park. There was no warning light illuminated. The contact stated that the failure reoccurred while reversing and while driving from a complete stop. Additionally, the contact stated that the vehicle was making an abnormal sound while depressing the brake pedal. The vehicle was taken to the local dealer approximately 3-4 times however, the mechanic diagnosed that no issues were found. The vehicle was not repaired. The contact notified the manufacturer and inquired about buy back. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 150.

Manufacturer: AUDI
Mfg Campaign: 11460882
Notice Date: Apr 15, 2022
Recall Date: Apr 15, 2022
Volkswagen Group Of America, Inc.
Campaign: 11460882 Other
Apr 15, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2020 Audi SQ5. The contact stated while reversing in her driveway, the automatic braking system activated and the vehicle stopped abruptly. The contact stated that there was a vehicle at a stop sign 500 ft. away from her vehicle when the failure occurred. The contact shifted the vehicle into park. There was no warning light illuminated. The contact stated that the failure reoccurred while reversing and while driving from a complete stop. Additionally, the contact stated that the vehicle was making an abnormal sound while depressing the brake pedal. The vehicle was taken to the local dealer approximately 3-4 times however, the mechanic diagnosed that no issues were found. The vehicle was not repaired. The contact notified the manufacturer and inquired about buy back. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 150.

Corrective Action:

The contact owns a 2020 Audi SQ5. The contact stated while reversing in her driveway, the automatic braking system activated and the vehicle stopped abruptly. The contact stated that there was a vehicle at a stop sign 500 ft. away from her vehicle when the failure occurred. The contact shifted the vehicle into park. There was no warning light illuminated. The contact stated that the failure reoccurred while reversing and while driving from a complete stop. Additionally, the contact stated that the vehicle was making an abnormal sound while depressing the brake pedal. The vehicle was taken to the local dealer approximately 3-4 times however, the mechanic diagnosed that no issues were found. The vehicle was not repaired. The contact notified the manufacturer and inquired about buy back. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 150.

Additional Notes:

The contact owns a 2020 Audi SQ5. The contact stated while reversing in her driveway, the automatic braking system activated and the vehicle stopped abruptly. The contact stated that there was a vehicle at a stop sign 500 ft. away from her vehicle when the failure occurred. The contact shifted the vehicle into park. There was no warning light illuminated. The contact stated that the failure reoccurred while reversing and while driving from a complete stop. Additionally, the contact stated that the vehicle was making an abnormal sound while depressing the brake pedal. The vehicle was taken to the local dealer approximately 3-4 times however, the mechanic diagnosed that no issues were found. The vehicle was not repaired. The contact notified the manufacturer and inquired about buy back. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 150.

Manufacturer: AUDI
Mfg Campaign: 11460882
Notice Date: Apr 15, 2022
Recall Date: Apr 15, 2022
Volkswagen Group Of America, Inc.
Campaign: 11351294 Other
Aug 26, 2020
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

WHEN USING THE LANE-DEPARTURE AND 'STEERING CORRECTION' SYSTEM THIS VEHICLE WILL ATTEMPT TO SUDDENLY, SHARPLY, AND DANGEROUSLY CHANGE LANES. THIS MORNING (8/26/20), WHILE TRAVELING ON A FOUR LANE DIVIDED HIGHWAY WITH CRUISE CONTROL AND LANE DEPARTURE ACTIVE, THE VEHICLE JERKED LEFT INTO A TURN-ONLY LANE, OVERRIDING MY MANUAL STEERING OF THE CAR IN THE STRAIGHT TRAVEL LANE. HAD ANOTHER CAR BEEN IN THE TURNING LANE WE WOULD HAVE NEARLY CERTAINLY COLLIDED, AS MY CAR WAS AT LEAST 30% INTO THE LANE BEFORE I COULD REACT AND BRING IT BACK INTO THE CENTER LANE.

Corrective Action:

WHEN USING THE LANE-DEPARTURE AND 'STEERING CORRECTION' SYSTEM THIS VEHICLE WILL ATTEMPT TO SUDDENLY, SHARPLY, AND DANGEROUSLY CHANGE LANES. THIS MORNING (8/26/20), WHILE TRAVELING ON A FOUR LANE DIVIDED HIGHWAY WITH CRUISE CONTROL AND LANE DEPARTURE ACTIVE, THE VEHICLE JERKED LEFT INTO A TURN-ONLY LANE, OVERRIDING MY MANUAL STEERING OF THE CAR IN THE STRAIGHT TRAVEL LANE. HAD ANOTHER CAR BEEN IN THE TURNING LANE WE WOULD HAVE NEARLY CERTAINLY COLLIDED, AS MY CAR WAS AT LEAST 30% INTO THE LANE BEFORE I COULD REACT AND BRING IT BACK INTO THE CENTER LANE.

Additional Notes:

WHEN USING THE LANE-DEPARTURE AND 'STEERING CORRECTION' SYSTEM THIS VEHICLE WILL ATTEMPT TO SUDDENLY, SHARPLY, AND DANGEROUSLY CHANGE LANES. THIS MORNING (8/26/20), WHILE TRAVELING ON A FOUR LANE DIVIDED HIGHWAY WITH CRUISE CONTROL AND LANE DEPARTURE ACTIVE, THE VEHICLE JERKED LEFT INTO A TURN-ONLY LANE, OVERRIDING MY MANUAL STEERING OF THE CAR IN THE STRAIGHT TRAVEL LANE. HAD ANOTHER CAR BEEN IN THE TURNING LANE WE WOULD HAVE NEARLY CERTAINLY COLLIDED, AS MY CAR WAS AT LEAST 30% INTO THE LANE BEFORE I COULD REACT AND BRING IT BACK INTO THE CENTER LANE.

Manufacturer: AUDI
Mfg Campaign: 11351294
Notice Date: Aug 26, 2020
Recall Date: Aug 26, 2020
Volkswagen Group Of America, Inc.
Campaign: 11351294 Other
Aug 26, 2020
Defect Description:

STEERING

Potential Consequences:

WHEN USING THE LANE-DEPARTURE AND 'STEERING CORRECTION' SYSTEM THIS VEHICLE WILL ATTEMPT TO SUDDENLY, SHARPLY, AND DANGEROUSLY CHANGE LANES. THIS MORNING (8/26/20), WHILE TRAVELING ON A FOUR LANE DIVIDED HIGHWAY WITH CRUISE CONTROL AND LANE DEPARTURE ACTIVE, THE VEHICLE JERKED LEFT INTO A TURN-ONLY LANE, OVERRIDING MY MANUAL STEERING OF THE CAR IN THE STRAIGHT TRAVEL LANE. HAD ANOTHER CAR BEEN IN THE TURNING LANE WE WOULD HAVE NEARLY CERTAINLY COLLIDED, AS MY CAR WAS AT LEAST 30% INTO THE LANE BEFORE I COULD REACT AND BRING IT BACK INTO THE CENTER LANE.

Corrective Action:

WHEN USING THE LANE-DEPARTURE AND 'STEERING CORRECTION' SYSTEM THIS VEHICLE WILL ATTEMPT TO SUDDENLY, SHARPLY, AND DANGEROUSLY CHANGE LANES. THIS MORNING (8/26/20), WHILE TRAVELING ON A FOUR LANE DIVIDED HIGHWAY WITH CRUISE CONTROL AND LANE DEPARTURE ACTIVE, THE VEHICLE JERKED LEFT INTO A TURN-ONLY LANE, OVERRIDING MY MANUAL STEERING OF THE CAR IN THE STRAIGHT TRAVEL LANE. HAD ANOTHER CAR BEEN IN THE TURNING LANE WE WOULD HAVE NEARLY CERTAINLY COLLIDED, AS MY CAR WAS AT LEAST 30% INTO THE LANE BEFORE I COULD REACT AND BRING IT BACK INTO THE CENTER LANE.

Additional Notes:

WHEN USING THE LANE-DEPARTURE AND 'STEERING CORRECTION' SYSTEM THIS VEHICLE WILL ATTEMPT TO SUDDENLY, SHARPLY, AND DANGEROUSLY CHANGE LANES. THIS MORNING (8/26/20), WHILE TRAVELING ON A FOUR LANE DIVIDED HIGHWAY WITH CRUISE CONTROL AND LANE DEPARTURE ACTIVE, THE VEHICLE JERKED LEFT INTO A TURN-ONLY LANE, OVERRIDING MY MANUAL STEERING OF THE CAR IN THE STRAIGHT TRAVEL LANE. HAD ANOTHER CAR BEEN IN THE TURNING LANE WE WOULD HAVE NEARLY CERTAINLY COLLIDED, AS MY CAR WAS AT LEAST 30% INTO THE LANE BEFORE I COULD REACT AND BRING IT BACK INTO THE CENTER LANE.

Manufacturer: AUDI
Mfg Campaign: 11351294
Notice Date: Aug 26, 2020
Recall Date: Aug 26, 2020

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