Complaints & Recalls
Official Safety Recalls - Important!
50 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Due to a software error, the instrument panel display may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 90VC
Recall Date: Mar 31, 2025
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DZ
Recall Date: Oct 5, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L5
Recall Date: Jan 26, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69CR, 69CS
Recall Date: Aug 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi SQ7, RSQ8, RS7, RS6 AVANT, and SQ8 vehicles. Cracks may develop on the surface of the engine cylinder bore.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 10G9
Recall Date: May 12, 2021
Consumer Complaints
8 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Audi SQ7. The contact stated that while driving at undisclosed speeds, the instrument cluster became inoperable. Additionally, the contact stated that the failure was intermittent. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V201000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 44,540. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Audi SQ7. The contact stated that while driving at undisclosed speeds, the instrument cluster became inoperable. Additionally, the contact stated that the failure was intermittent. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V201000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 44,540. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Audi SQ7. The contact stated that while driving at undisclosed speeds, the instrument cluster became inoperable. Additionally, the contact stated that the failure was intermittent. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V201000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 44,540. Parts distribution disconnect.
Mfg Campaign: 11657203
Recall Date: Apr 28, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The presense and parking and lane change and rear warning lights go on. Have had the sensors changed and recalibrated. Been to dealership 3 times without a solution. Not sure if the system is functioning or not as is sporadic
Corrective Action:
The presense and parking and lane change and rear warning lights go on. Have had the sensors changed and recalibrated. Been to dealership 3 times without a solution. Not sure if the system is functioning or not as is sporadic
Additional Notes:
The presense and parking and lane change and rear warning lights go on. Have had the sensors changed and recalibrated. Been to dealership 3 times without a solution. Not sure if the system is functioning or not as is sporadic
Mfg Campaign: 11653556
Recall Date: Apr 8, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The presense and parking and lane change and rear warning lights go on. Have had the sensors changed and recalibrated. Been to dealership 3 times without a solution. Not sure if the system is functioning or not as is sporadic
Corrective Action:
The presense and parking and lane change and rear warning lights go on. Have had the sensors changed and recalibrated. Been to dealership 3 times without a solution. Not sure if the system is functioning or not as is sporadic
Additional Notes:
The presense and parking and lane change and rear warning lights go on. Have had the sensors changed and recalibrated. Been to dealership 3 times without a solution. Not sure if the system is functioning or not as is sporadic
Mfg Campaign: 11653556
Recall Date: Apr 8, 2025
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The presense and parking and lane change and rear warning lights go on. Have had the sensors changed and recalibrated. Been to dealership 3 times without a solution. Not sure if the system is functioning or not as is sporadic
Corrective Action:
The presense and parking and lane change and rear warning lights go on. Have had the sensors changed and recalibrated. Been to dealership 3 times without a solution. Not sure if the system is functioning or not as is sporadic
Additional Notes:
The presense and parking and lane change and rear warning lights go on. Have had the sensors changed and recalibrated. Been to dealership 3 times without a solution. Not sure if the system is functioning or not as is sporadic
Mfg Campaign: 11653556
Recall Date: Apr 8, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The car started over heating at 39,000 miles with the warning that “coolant temperature too high, let engine run with vehicle stationary.” Took it to the dealer for repairs and they said it’s a bad thermostat and water pump which requires the entire front end to be disassembled to change. Surprised that this occurred at only 39,000 miles. Luckily my car is under warranty a few more months.
Corrective Action:
The car started over heating at 39,000 miles with the warning that “coolant temperature too high, let engine run with vehicle stationary.” Took it to the dealer for repairs and they said it’s a bad thermostat and water pump which requires the entire front end to be disassembled to change. Surprised that this occurred at only 39,000 miles. Luckily my car is under warranty a few more months.
Additional Notes:
The car started over heating at 39,000 miles with the warning that “coolant temperature too high, let engine run with vehicle stationary.” Took it to the dealer for repairs and they said it’s a bad thermostat and water pump which requires the entire front end to be disassembled to change. Surprised that this occurred at only 39,000 miles. Luckily my car is under warranty a few more months.
Mfg Campaign: 11574768
Recall Date: Feb 29, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Sporadic failures of saftey systems by driver warning -Adaptive vehicle assistance Predictive regulation restricted -Audi adaptive light malfunction -Audi pre sense system malfunction -Adaptive vehicle assistance restricted This has happened since new and told by Audi no fix for months related to Audi solution number 2061489/4
Corrective Action:
Sporadic failures of saftey systems by driver warning -Adaptive vehicle assistance Predictive regulation restricted -Audi adaptive light malfunction -Audi pre sense system malfunction -Adaptive vehicle assistance restricted This has happened since new and told by Audi no fix for months related to Audi solution number 2061489/4
Additional Notes:
Sporadic failures of saftey systems by driver warning -Adaptive vehicle assistance Predictive regulation restricted -Audi adaptive light malfunction -Audi pre sense system malfunction -Adaptive vehicle assistance restricted This has happened since new and told by Audi no fix for months related to Audi solution number 2061489/4
Mfg Campaign: 11489825
Recall Date: Oct 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Sporadic failures of saftey systems by driver warning -Adaptive vehicle assistance Predictive regulation restricted -Audi adaptive light malfunction -Audi pre sense system malfunction -Adaptive vehicle assistance restricted This has happened since new and told by Audi no fix for months related to Audi solution number 2061489/4
Corrective Action:
Sporadic failures of saftey systems by driver warning -Adaptive vehicle assistance Predictive regulation restricted -Audi adaptive light malfunction -Audi pre sense system malfunction -Adaptive vehicle assistance restricted This has happened since new and told by Audi no fix for months related to Audi solution number 2061489/4
Additional Notes:
Sporadic failures of saftey systems by driver warning -Adaptive vehicle assistance Predictive regulation restricted -Audi adaptive light malfunction -Audi pre sense system malfunction -Adaptive vehicle assistance restricted This has happened since new and told by Audi no fix for months related to Audi solution number 2061489/4
Mfg Campaign: 11489825
Recall Date: Oct 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Sporadic failures of saftey systems by driver warning -Adaptive vehicle assistance Predictive regulation restricted -Audi adaptive light malfunction -Audi pre sense system malfunction -Adaptive vehicle assistance restricted This has happened since new and told by Audi no fix for months related to Audi solution number 2061489/4
Corrective Action:
Sporadic failures of saftey systems by driver warning -Adaptive vehicle assistance Predictive regulation restricted -Audi adaptive light malfunction -Audi pre sense system malfunction -Adaptive vehicle assistance restricted This has happened since new and told by Audi no fix for months related to Audi solution number 2061489/4
Additional Notes:
Sporadic failures of saftey systems by driver warning -Adaptive vehicle assistance Predictive regulation restricted -Audi adaptive light malfunction -Audi pre sense system malfunction -Adaptive vehicle assistance restricted This has happened since new and told by Audi no fix for months related to Audi solution number 2061489/4
Mfg Campaign: 11489825
Recall Date: Oct 18, 2022
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