Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91Ei
Recall Date: Oct 26, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91CR
Recall Date: Oct 20, 2021
Consumer Complaints
6 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The engine cooling system of my 2022 Audi SQ7 has failed repeatedly over the past two years, resulting in multiple warranty repairs. Components replaced include the coolant pump, water pump, radiator breather hose, thermostat housing, seals, gaskets, and breather lines. Despite these repairs, the vehicle continues to experience coolant loss and a persistent burning coolant smell. During the time of these repairs we were repeatedly told to "top off" the coolant because "these cars are just like that" (communication I also have in writing. After the most recent repair in July 2025, dried coolant residue is still visible under the hood, coating surrounding parts and the burning coolant odor returns. While the invoice shows I declined service and warned of damage, I have email correspondence stating otherwise and the repair is shown at the bottom on the invoice. The vehicle is available for inspection upon request. Safety has been compromised due to the failure of the vehicle to consistently display overheating or escalating coolant warnings despite substantial coolant loss multiple times. In one incident, the MMI system went black while multiple malfunction lights illuminated, forcing a system restart. This raises concerns about electrical reliability and driver awareness in critical moments. The issue has been confirmed by Audi Dominion in San Antonio, TX across six separate service visits in addition to multiple warranty related visits. Several technician videos documented coolant leaks, part failures, and test results. Audi of America has been formally notified, and I have detailed service records available. Symptoms began in December 2022 and have continued through July 2025. Warning lights and messages have been inconsistent. The vehicle has required coolant top-offs between visits, but the system did not consistently alert me when coolant levels dropped. This inconsistency, along with the unresolved nature of the failures, presents an ongoing safety risk.
Corrective Action:
The engine cooling system of my 2022 Audi SQ7 has failed repeatedly over the past two years, resulting in multiple warranty repairs. Components replaced include the coolant pump, water pump, radiator breather hose, thermostat housing, seals, gaskets, and breather lines. Despite these repairs, the vehicle continues to experience coolant loss and a persistent burning coolant smell. During the time of these repairs we were repeatedly told to "top off" the coolant because "these cars are just like that" (communication I also have in writing. After the most recent repair in July 2025, dried coolant residue is still visible under the hood, coating surrounding parts and the burning coolant odor returns. While the invoice shows I declined service and warned of damage, I have email correspondence stating otherwise and the repair is shown at the bottom on the invoice. The vehicle is available for inspection upon request. Safety has been compromised due to the failure of the vehicle to consistently display overheating or escalating coolant warnings despite substantial coolant loss multiple times. In one incident, the MMI system went black while multiple malfunction lights illuminated, forcing a system restart. This raises concerns about electrical reliability and driver awareness in critical moments. The issue has been confirmed by Audi Dominion in San Antonio, TX across six separate service visits in addition to multiple warranty related visits. Several technician videos documented coolant leaks, part failures, and test results. Audi of America has been formally notified, and I have detailed service records available. Symptoms began in December 2022 and have continued through July 2025. Warning lights and messages have been inconsistent. The vehicle has required coolant top-offs between visits, but the system did not consistently alert me when coolant levels dropped. This inconsistency, along with the unresolved nature of the failures, presents an ongoing safety risk.
Additional Notes:
The engine cooling system of my 2022 Audi SQ7 has failed repeatedly over the past two years, resulting in multiple warranty repairs. Components replaced include the coolant pump, water pump, radiator breather hose, thermostat housing, seals, gaskets, and breather lines. Despite these repairs, the vehicle continues to experience coolant loss and a persistent burning coolant smell. During the time of these repairs we were repeatedly told to "top off" the coolant because "these cars are just like that" (communication I also have in writing. After the most recent repair in July 2025, dried coolant residue is still visible under the hood, coating surrounding parts and the burning coolant odor returns. While the invoice shows I declined service and warned of damage, I have email correspondence stating otherwise and the repair is shown at the bottom on the invoice. The vehicle is available for inspection upon request. Safety has been compromised due to the failure of the vehicle to consistently display overheating or escalating coolant warnings despite substantial coolant loss multiple times. In one incident, the MMI system went black while multiple malfunction lights illuminated, forcing a system restart. This raises concerns about electrical reliability and driver awareness in critical moments. The issue has been confirmed by Audi Dominion in San Antonio, TX across six separate service visits in addition to multiple warranty related visits. Several technician videos documented coolant leaks, part failures, and test results. Audi of America has been formally notified, and I have detailed service records available. Symptoms began in December 2022 and have continued through July 2025. Warning lights and messages have been inconsistent. The vehicle has required coolant top-offs between visits, but the system did not consistently alert me when coolant levels dropped. This inconsistency, along with the unresolved nature of the failures, presents an ongoing safety risk.
Mfg Campaign: 11675483
Recall Date: Jul 22, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine cooling system of my 2022 Audi SQ7 has failed repeatedly over the past two years, resulting in multiple warranty repairs. Components replaced include the coolant pump, water pump, radiator breather hose, thermostat housing, seals, gaskets, and breather lines. Despite these repairs, the vehicle continues to experience coolant loss and a persistent burning coolant smell. During the time of these repairs we were repeatedly told to "top off" the coolant because "these cars are just like that" (communication I also have in writing. After the most recent repair in July 2025, dried coolant residue is still visible under the hood, coating surrounding parts and the burning coolant odor returns. While the invoice shows I declined service and warned of damage, I have email correspondence stating otherwise and the repair is shown at the bottom on the invoice. The vehicle is available for inspection upon request. Safety has been compromised due to the failure of the vehicle to consistently display overheating or escalating coolant warnings despite substantial coolant loss multiple times. In one incident, the MMI system went black while multiple malfunction lights illuminated, forcing a system restart. This raises concerns about electrical reliability and driver awareness in critical moments. The issue has been confirmed by Audi Dominion in San Antonio, TX across six separate service visits in addition to multiple warranty related visits. Several technician videos documented coolant leaks, part failures, and test results. Audi of America has been formally notified, and I have detailed service records available. Symptoms began in December 2022 and have continued through July 2025. Warning lights and messages have been inconsistent. The vehicle has required coolant top-offs between visits, but the system did not consistently alert me when coolant levels dropped. This inconsistency, along with the unresolved nature of the failures, presents an ongoing safety risk.
Corrective Action:
The engine cooling system of my 2022 Audi SQ7 has failed repeatedly over the past two years, resulting in multiple warranty repairs. Components replaced include the coolant pump, water pump, radiator breather hose, thermostat housing, seals, gaskets, and breather lines. Despite these repairs, the vehicle continues to experience coolant loss and a persistent burning coolant smell. During the time of these repairs we were repeatedly told to "top off" the coolant because "these cars are just like that" (communication I also have in writing. After the most recent repair in July 2025, dried coolant residue is still visible under the hood, coating surrounding parts and the burning coolant odor returns. While the invoice shows I declined service and warned of damage, I have email correspondence stating otherwise and the repair is shown at the bottom on the invoice. The vehicle is available for inspection upon request. Safety has been compromised due to the failure of the vehicle to consistently display overheating or escalating coolant warnings despite substantial coolant loss multiple times. In one incident, the MMI system went black while multiple malfunction lights illuminated, forcing a system restart. This raises concerns about electrical reliability and driver awareness in critical moments. The issue has been confirmed by Audi Dominion in San Antonio, TX across six separate service visits in addition to multiple warranty related visits. Several technician videos documented coolant leaks, part failures, and test results. Audi of America has been formally notified, and I have detailed service records available. Symptoms began in December 2022 and have continued through July 2025. Warning lights and messages have been inconsistent. The vehicle has required coolant top-offs between visits, but the system did not consistently alert me when coolant levels dropped. This inconsistency, along with the unresolved nature of the failures, presents an ongoing safety risk.
Additional Notes:
The engine cooling system of my 2022 Audi SQ7 has failed repeatedly over the past two years, resulting in multiple warranty repairs. Components replaced include the coolant pump, water pump, radiator breather hose, thermostat housing, seals, gaskets, and breather lines. Despite these repairs, the vehicle continues to experience coolant loss and a persistent burning coolant smell. During the time of these repairs we were repeatedly told to "top off" the coolant because "these cars are just like that" (communication I also have in writing. After the most recent repair in July 2025, dried coolant residue is still visible under the hood, coating surrounding parts and the burning coolant odor returns. While the invoice shows I declined service and warned of damage, I have email correspondence stating otherwise and the repair is shown at the bottom on the invoice. The vehicle is available for inspection upon request. Safety has been compromised due to the failure of the vehicle to consistently display overheating or escalating coolant warnings despite substantial coolant loss multiple times. In one incident, the MMI system went black while multiple malfunction lights illuminated, forcing a system restart. This raises concerns about electrical reliability and driver awareness in critical moments. The issue has been confirmed by Audi Dominion in San Antonio, TX across six separate service visits in addition to multiple warranty related visits. Several technician videos documented coolant leaks, part failures, and test results. Audi of America has been formally notified, and I have detailed service records available. Symptoms began in December 2022 and have continued through July 2025. Warning lights and messages have been inconsistent. The vehicle has required coolant top-offs between visits, but the system did not consistently alert me when coolant levels dropped. This inconsistency, along with the unresolved nature of the failures, presents an ongoing safety risk.
Mfg Campaign: 11675483
Recall Date: Jul 22, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The engine cooling system of my 2022 Audi SQ7 has failed repeatedly over the past two years, resulting in multiple warranty repairs. Components replaced include the coolant pump, water pump, radiator breather hose, thermostat housing, seals, gaskets, and breather lines. Despite these repairs, the vehicle continues to experience coolant loss and a persistent burning coolant smell. During the time of these repairs we were repeatedly told to "top off" the coolant because "these cars are just like that" (communication I also have in writing. After the most recent repair in July 2025, dried coolant residue is still visible under the hood, coating surrounding parts and the burning coolant odor returns. While the invoice shows I declined service and warned of damage, I have email correspondence stating otherwise and the repair is shown at the bottom on the invoice. The vehicle is available for inspection upon request. Safety has been compromised due to the failure of the vehicle to consistently display overheating or escalating coolant warnings despite substantial coolant loss multiple times. In one incident, the MMI system went black while multiple malfunction lights illuminated, forcing a system restart. This raises concerns about electrical reliability and driver awareness in critical moments. The issue has been confirmed by Audi Dominion in San Antonio, TX across six separate service visits in addition to multiple warranty related visits. Several technician videos documented coolant leaks, part failures, and test results. Audi of America has been formally notified, and I have detailed service records available. Symptoms began in December 2022 and have continued through July 2025. Warning lights and messages have been inconsistent. The vehicle has required coolant top-offs between visits, but the system did not consistently alert me when coolant levels dropped. This inconsistency, along with the unresolved nature of the failures, presents an ongoing safety risk.
Corrective Action:
The engine cooling system of my 2022 Audi SQ7 has failed repeatedly over the past two years, resulting in multiple warranty repairs. Components replaced include the coolant pump, water pump, radiator breather hose, thermostat housing, seals, gaskets, and breather lines. Despite these repairs, the vehicle continues to experience coolant loss and a persistent burning coolant smell. During the time of these repairs we were repeatedly told to "top off" the coolant because "these cars are just like that" (communication I also have in writing. After the most recent repair in July 2025, dried coolant residue is still visible under the hood, coating surrounding parts and the burning coolant odor returns. While the invoice shows I declined service and warned of damage, I have email correspondence stating otherwise and the repair is shown at the bottom on the invoice. The vehicle is available for inspection upon request. Safety has been compromised due to the failure of the vehicle to consistently display overheating or escalating coolant warnings despite substantial coolant loss multiple times. In one incident, the MMI system went black while multiple malfunction lights illuminated, forcing a system restart. This raises concerns about electrical reliability and driver awareness in critical moments. The issue has been confirmed by Audi Dominion in San Antonio, TX across six separate service visits in addition to multiple warranty related visits. Several technician videos documented coolant leaks, part failures, and test results. Audi of America has been formally notified, and I have detailed service records available. Symptoms began in December 2022 and have continued through July 2025. Warning lights and messages have been inconsistent. The vehicle has required coolant top-offs between visits, but the system did not consistently alert me when coolant levels dropped. This inconsistency, along with the unresolved nature of the failures, presents an ongoing safety risk.
Additional Notes:
The engine cooling system of my 2022 Audi SQ7 has failed repeatedly over the past two years, resulting in multiple warranty repairs. Components replaced include the coolant pump, water pump, radiator breather hose, thermostat housing, seals, gaskets, and breather lines. Despite these repairs, the vehicle continues to experience coolant loss and a persistent burning coolant smell. During the time of these repairs we were repeatedly told to "top off" the coolant because "these cars are just like that" (communication I also have in writing. After the most recent repair in July 2025, dried coolant residue is still visible under the hood, coating surrounding parts and the burning coolant odor returns. While the invoice shows I declined service and warned of damage, I have email correspondence stating otherwise and the repair is shown at the bottom on the invoice. The vehicle is available for inspection upon request. Safety has been compromised due to the failure of the vehicle to consistently display overheating or escalating coolant warnings despite substantial coolant loss multiple times. In one incident, the MMI system went black while multiple malfunction lights illuminated, forcing a system restart. This raises concerns about electrical reliability and driver awareness in critical moments. The issue has been confirmed by Audi Dominion in San Antonio, TX across six separate service visits in addition to multiple warranty related visits. Several technician videos documented coolant leaks, part failures, and test results. Audi of America has been formally notified, and I have detailed service records available. Symptoms began in December 2022 and have continued through July 2025. Warning lights and messages have been inconsistent. The vehicle has required coolant top-offs between visits, but the system did not consistently alert me when coolant levels dropped. This inconsistency, along with the unresolved nature of the failures, presents an ongoing safety risk.
Mfg Campaign: 11675483
Recall Date: Jul 22, 2025
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Due to "supply chain" issues, Audi downgraded headlights for certain vehicle models / years to the older standard LED headlights instead of the Matrix Design / Matrix Laser lights originally intended; such as the SQ7. Integrated within the headlights, there are 'all-weather lights' that can be manually turned on or off with the main low beam switch turned on or in auto mode (and lights activated due to outside ambient conditions). When the all-weather lights are not fully on through the switch, they are supposed to act as cornering lights and should independently turn on when turning either left or right, but currently do not illuminate at all, even with using the turn signal or not and at any speed. There are no warning messages and local dealer is not aware of any TSBs to fix the vag-com programming issues with the lights not turning on. This is a significant safety issue as driver's view at night while turning is limited due to the forward position of the headlights and lack of the cornering lights turning on. The cornering lights are mentioned in the manual index, but does not provide any additional information. With the cornering lights not working, there is increased risk of hitting a pedestrian or object due to the now limited visibility. This should be a simple programming fix by Audi and has likely been caused due to the 'matrix light delete' for particular effected vehicles during the supply shortage.
Corrective Action:
Due to "supply chain" issues, Audi downgraded headlights for certain vehicle models / years to the older standard LED headlights instead of the Matrix Design / Matrix Laser lights originally intended; such as the SQ7. Integrated within the headlights, there are 'all-weather lights' that can be manually turned on or off with the main low beam switch turned on or in auto mode (and lights activated due to outside ambient conditions). When the all-weather lights are not fully on through the switch, they are supposed to act as cornering lights and should independently turn on when turning either left or right, but currently do not illuminate at all, even with using the turn signal or not and at any speed. There are no warning messages and local dealer is not aware of any TSBs to fix the vag-com programming issues with the lights not turning on. This is a significant safety issue as driver's view at night while turning is limited due to the forward position of the headlights and lack of the cornering lights turning on. The cornering lights are mentioned in the manual index, but does not provide any additional information. With the cornering lights not working, there is increased risk of hitting a pedestrian or object due to the now limited visibility. This should be a simple programming fix by Audi and has likely been caused due to the 'matrix light delete' for particular effected vehicles during the supply shortage.
Additional Notes:
Due to "supply chain" issues, Audi downgraded headlights for certain vehicle models / years to the older standard LED headlights instead of the Matrix Design / Matrix Laser lights originally intended; such as the SQ7. Integrated within the headlights, there are 'all-weather lights' that can be manually turned on or off with the main low beam switch turned on or in auto mode (and lights activated due to outside ambient conditions). When the all-weather lights are not fully on through the switch, they are supposed to act as cornering lights and should independently turn on when turning either left or right, but currently do not illuminate at all, even with using the turn signal or not and at any speed. There are no warning messages and local dealer is not aware of any TSBs to fix the vag-com programming issues with the lights not turning on. This is a significant safety issue as driver's view at night while turning is limited due to the forward position of the headlights and lack of the cornering lights turning on. The cornering lights are mentioned in the manual index, but does not provide any additional information. With the cornering lights not working, there is increased risk of hitting a pedestrian or object due to the now limited visibility. This should be a simple programming fix by Audi and has likely been caused due to the 'matrix light delete' for particular effected vehicles during the supply shortage.
Mfg Campaign: 11625174
Recall Date: Nov 14, 2024
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
Due to "supply chain" issues, Audi downgraded headlights for certain vehicle models / years to the older standard LED headlights instead of the Matrix Design / Matrix Laser lights originally intended; such as the SQ7. Integrated within the headlights, there are 'all-weather lights' that can be manually turned on or off with the main low beam switch turned on or in auto mode (and lights activated due to outside ambient conditions). When the all-weather lights are not fully on through the switch, they are supposed to act as cornering lights and should independently turn on when turning either left or right, but currently do not illuminate at all, even with using the turn signal or not and at any speed. There are no warning messages and local dealer is not aware of any TSBs to fix the vag-com programming issues with the lights not turning on. This is a significant safety issue as driver's view at night while turning is limited due to the forward position of the headlights and lack of the cornering lights turning on. The cornering lights are mentioned in the manual index, but does not provide any additional information. With the cornering lights not working, there is increased risk of hitting a pedestrian or object due to the now limited visibility. This should be a simple programming fix by Audi and has likely been caused due to the 'matrix light delete' for particular effected vehicles during the supply shortage.
Corrective Action:
Due to "supply chain" issues, Audi downgraded headlights for certain vehicle models / years to the older standard LED headlights instead of the Matrix Design / Matrix Laser lights originally intended; such as the SQ7. Integrated within the headlights, there are 'all-weather lights' that can be manually turned on or off with the main low beam switch turned on or in auto mode (and lights activated due to outside ambient conditions). When the all-weather lights are not fully on through the switch, they are supposed to act as cornering lights and should independently turn on when turning either left or right, but currently do not illuminate at all, even with using the turn signal or not and at any speed. There are no warning messages and local dealer is not aware of any TSBs to fix the vag-com programming issues with the lights not turning on. This is a significant safety issue as driver's view at night while turning is limited due to the forward position of the headlights and lack of the cornering lights turning on. The cornering lights are mentioned in the manual index, but does not provide any additional information. With the cornering lights not working, there is increased risk of hitting a pedestrian or object due to the now limited visibility. This should be a simple programming fix by Audi and has likely been caused due to the 'matrix light delete' for particular effected vehicles during the supply shortage.
Additional Notes:
Due to "supply chain" issues, Audi downgraded headlights for certain vehicle models / years to the older standard LED headlights instead of the Matrix Design / Matrix Laser lights originally intended; such as the SQ7. Integrated within the headlights, there are 'all-weather lights' that can be manually turned on or off with the main low beam switch turned on or in auto mode (and lights activated due to outside ambient conditions). When the all-weather lights are not fully on through the switch, they are supposed to act as cornering lights and should independently turn on when turning either left or right, but currently do not illuminate at all, even with using the turn signal or not and at any speed. There are no warning messages and local dealer is not aware of any TSBs to fix the vag-com programming issues with the lights not turning on. This is a significant safety issue as driver's view at night while turning is limited due to the forward position of the headlights and lack of the cornering lights turning on. The cornering lights are mentioned in the manual index, but does not provide any additional information. With the cornering lights not working, there is increased risk of hitting a pedestrian or object due to the now limited visibility. This should be a simple programming fix by Audi and has likely been caused due to the 'matrix light delete' for particular effected vehicles during the supply shortage.
Mfg Campaign: 11625174
Recall Date: Nov 14, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Due to "supply chain" issues, Audi downgraded headlights for certain vehicle models / years to the older standard LED headlights instead of the Matrix Design / Matrix Laser lights originally intended; such as the SQ7. Integrated within the headlights, there are 'all-weather lights' that can be manually turned on or off with the main low beam switch turned on or in auto mode (and lights activated due to outside ambient conditions). When the all-weather lights are not fully on through the switch, they are supposed to act as cornering lights and should independently turn on when turning either left or right, but currently do not illuminate at all, even with using the turn signal or not and at any speed. There are no warning messages and local dealer is not aware of any TSBs to fix the vag-com programming issues with the lights not turning on. This is a significant safety issue as driver's view at night while turning is limited due to the forward position of the headlights and lack of the cornering lights turning on. The cornering lights are mentioned in the manual index, but does not provide any additional information. With the cornering lights not working, there is increased risk of hitting a pedestrian or object due to the now limited visibility. This should be a simple programming fix by Audi and has likely been caused due to the 'matrix light delete' for particular effected vehicles during the supply shortage.
Corrective Action:
Due to "supply chain" issues, Audi downgraded headlights for certain vehicle models / years to the older standard LED headlights instead of the Matrix Design / Matrix Laser lights originally intended; such as the SQ7. Integrated within the headlights, there are 'all-weather lights' that can be manually turned on or off with the main low beam switch turned on or in auto mode (and lights activated due to outside ambient conditions). When the all-weather lights are not fully on through the switch, they are supposed to act as cornering lights and should independently turn on when turning either left or right, but currently do not illuminate at all, even with using the turn signal or not and at any speed. There are no warning messages and local dealer is not aware of any TSBs to fix the vag-com programming issues with the lights not turning on. This is a significant safety issue as driver's view at night while turning is limited due to the forward position of the headlights and lack of the cornering lights turning on. The cornering lights are mentioned in the manual index, but does not provide any additional information. With the cornering lights not working, there is increased risk of hitting a pedestrian or object due to the now limited visibility. This should be a simple programming fix by Audi and has likely been caused due to the 'matrix light delete' for particular effected vehicles during the supply shortage.
Additional Notes:
Due to "supply chain" issues, Audi downgraded headlights for certain vehicle models / years to the older standard LED headlights instead of the Matrix Design / Matrix Laser lights originally intended; such as the SQ7. Integrated within the headlights, there are 'all-weather lights' that can be manually turned on or off with the main low beam switch turned on or in auto mode (and lights activated due to outside ambient conditions). When the all-weather lights are not fully on through the switch, they are supposed to act as cornering lights and should independently turn on when turning either left or right, but currently do not illuminate at all, even with using the turn signal or not and at any speed. There are no warning messages and local dealer is not aware of any TSBs to fix the vag-com programming issues with the lights not turning on. This is a significant safety issue as driver's view at night while turning is limited due to the forward position of the headlights and lack of the cornering lights turning on. The cornering lights are mentioned in the manual index, but does not provide any additional information. With the cornering lights not working, there is increased risk of hitting a pedestrian or object due to the now limited visibility. This should be a simple programming fix by Audi and has likely been caused due to the 'matrix light delete' for particular effected vehicles during the supply shortage.
Mfg Campaign: 11625174
Recall Date: Nov 14, 2024
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