Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91Ei
Recall Date: Oct 26, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91CR
Recall Date: Oct 20, 2021
Consumer Complaints
1 ComplaintVolkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
These vehicles are equipped with an automatic start/stop feature to save gas. This feature automatically turns off the engine when stopped at lights, traffic, etc. the problem is that once you apply the accelerator, it can take up to ~5 seconds for the vehicle to start moving and depending on how hard you depress the pedal, the vehicle can start very abruptly accelerating (almost to the point of whiplash). The most dangerous use of this system is when trying to turn left against oncoming traffic. If there is heavy traffic and a smaller gap in traffic, the delay in acceleration could lead to a collision. In fact I would be surprised if this hasn’t caused many accidents especially with less experienced drivers behind the wheel.
Corrective Action:
These vehicles are equipped with an automatic start/stop feature to save gas. This feature automatically turns off the engine when stopped at lights, traffic, etc. the problem is that once you apply the accelerator, it can take up to ~5 seconds for the vehicle to start moving and depending on how hard you depress the pedal, the vehicle can start very abruptly accelerating (almost to the point of whiplash). The most dangerous use of this system is when trying to turn left against oncoming traffic. If there is heavy traffic and a smaller gap in traffic, the delay in acceleration could lead to a collision. In fact I would be surprised if this hasn’t caused many accidents especially with less experienced drivers behind the wheel.
Additional Notes:
These vehicles are equipped with an automatic start/stop feature to save gas. This feature automatically turns off the engine when stopped at lights, traffic, etc. the problem is that once you apply the accelerator, it can take up to ~5 seconds for the vehicle to start moving and depending on how hard you depress the pedal, the vehicle can start very abruptly accelerating (almost to the point of whiplash). The most dangerous use of this system is when trying to turn left against oncoming traffic. If there is heavy traffic and a smaller gap in traffic, the delay in acceleration could lead to a collision. In fact I would be surprised if this hasn’t caused many accidents especially with less experienced drivers behind the wheel.
Mfg Campaign: 11547256
Recall Date: Sep 29, 2023
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