Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Buick Cascada vehicles manufactured December 1, 2015, to February 24, 2016. The affected vehicles may have had the original convertible roof control module (CRCM) replaced with an incorrect CRCM, that allows the windows to close automatically when the roof is closed and can allow the windows to be closed remotely from distances beyond 11 meters using the key fob. As such, these vehicles no longer meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16126
Recall Date: Nov 21, 2016
Consumer Complaints
26 ComplaintsGeneral Motors, Llc
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2016 Buick Cascada. The contact stated that when his wife entered the vehicle, the rear passenger’s side window automatically rolled down when the vehicle was started. The contact was unable to confirm if any warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 16V844000 (Visibility). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2016 Buick Cascada. The contact stated that when his wife entered the vehicle, the rear passenger’s side window automatically rolled down when the vehicle was started. The contact was unable to confirm if any warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 16V844000 (Visibility). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2016 Buick Cascada. The contact stated that when his wife entered the vehicle, the rear passenger’s side window automatically rolled down when the vehicle was started. The contact was unable to confirm if any warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 16V844000 (Visibility). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The failure mileage was approximately 80,000.
Mfg Campaign: 11675525
Recall Date: Jul 23, 2025
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The motor is out of the seat belt presenter on the driver's side. It does not present and makes a horrible sound. This part was ordered in July, 2024. I've contacted the dealer and Buick directly to find out when I can expect the part to be replaced. They've told me that the back is on an extended back order. I asked if the part could be replaced with a used part. They told me that because it's a safety-sensitive part, it has to be replaced with a new part. But this part has been on back order for months with no delivery in sight, and they expect me to drive my car like this with this "safety" issue compromised.
Corrective Action:
The motor is out of the seat belt presenter on the driver's side. It does not present and makes a horrible sound. This part was ordered in July, 2024. I've contacted the dealer and Buick directly to find out when I can expect the part to be replaced. They've told me that the back is on an extended back order. I asked if the part could be replaced with a used part. They told me that because it's a safety-sensitive part, it has to be replaced with a new part. But this part has been on back order for months with no delivery in sight, and they expect me to drive my car like this with this "safety" issue compromised.
Additional Notes:
The motor is out of the seat belt presenter on the driver's side. It does not present and makes a horrible sound. This part was ordered in July, 2024. I've contacted the dealer and Buick directly to find out when I can expect the part to be replaced. They've told me that the back is on an extended back order. I asked if the part could be replaced with a used part. They told me that because it's a safety-sensitive part, it has to be replaced with a new part. But this part has been on back order for months with no delivery in sight, and they expect me to drive my car like this with this "safety" issue compromised.
Mfg Campaign: 11630157
Recall Date: Dec 11, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The rear window on the Cascada is known to separate from the convertible top material, likely due to an insufficient amount of primer used during the assembly process, which creates stress points allowing the material to separate from the glass. Once this bond has started to fail, it is eventually going to lead to the glass completely falling off the car. It is likely that the glass separating could render the rear defrost inoperable, too, decreasing visibility. NHTSA bulletin 17-NA-216 describes this problem; why was no recall ever issued?
Corrective Action:
The rear window on the Cascada is known to separate from the convertible top material, likely due to an insufficient amount of primer used during the assembly process, which creates stress points allowing the material to separate from the glass. Once this bond has started to fail, it is eventually going to lead to the glass completely falling off the car. It is likely that the glass separating could render the rear defrost inoperable, too, decreasing visibility. NHTSA bulletin 17-NA-216 describes this problem; why was no recall ever issued?
Additional Notes:
The rear window on the Cascada is known to separate from the convertible top material, likely due to an insufficient amount of primer used during the assembly process, which creates stress points allowing the material to separate from the glass. Once this bond has started to fail, it is eventually going to lead to the glass completely falling off the car. It is likely that the glass separating could render the rear defrost inoperable, too, decreasing visibility. NHTSA bulletin 17-NA-216 describes this problem; why was no recall ever issued?
Mfg Campaign: 11582433
Recall Date: Apr 11, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The rear window on the Cascada is known to separate from the convertible top material, likely due to an insufficient amount of primer used during the assembly process, which creates stress points allowing the material to separate from the glass. Once this bond has started to fail, it is eventually going to lead to the glass completely falling off the car. It is likely that the glass separating could render the rear defrost inoperable, too, decreasing visibility. NHTSA bulletin 17-NA-216 describes this problem; why was no recall ever issued?
Corrective Action:
The rear window on the Cascada is known to separate from the convertible top material, likely due to an insufficient amount of primer used during the assembly process, which creates stress points allowing the material to separate from the glass. Once this bond has started to fail, it is eventually going to lead to the glass completely falling off the car. It is likely that the glass separating could render the rear defrost inoperable, too, decreasing visibility. NHTSA bulletin 17-NA-216 describes this problem; why was no recall ever issued?
Additional Notes:
The rear window on the Cascada is known to separate from the convertible top material, likely due to an insufficient amount of primer used during the assembly process, which creates stress points allowing the material to separate from the glass. Once this bond has started to fail, it is eventually going to lead to the glass completely falling off the car. It is likely that the glass separating could render the rear defrost inoperable, too, decreasing visibility. NHTSA bulletin 17-NA-216 describes this problem; why was no recall ever issued?
Mfg Campaign: 11582433
Recall Date: Apr 11, 2024
General Motors, Llc
Defect Description:
VISIBILITY:GLASS, SIDE/REAR
Potential Consequences:
The rear window on the Cascada is known to separate from the convertible top material, likely due to an insufficient amount of primer used during the assembly process, which creates stress points allowing the material to separate from the glass. Once this bond has started to fail, it is eventually going to lead to the glass completely falling off the car. It is likely that the glass separating could render the rear defrost inoperable, too, decreasing visibility. NHTSA bulletin 17-NA-216 describes this problem; why was no recall ever issued?
Corrective Action:
The rear window on the Cascada is known to separate from the convertible top material, likely due to an insufficient amount of primer used during the assembly process, which creates stress points allowing the material to separate from the glass. Once this bond has started to fail, it is eventually going to lead to the glass completely falling off the car. It is likely that the glass separating could render the rear defrost inoperable, too, decreasing visibility. NHTSA bulletin 17-NA-216 describes this problem; why was no recall ever issued?
Additional Notes:
The rear window on the Cascada is known to separate from the convertible top material, likely due to an insufficient amount of primer used during the assembly process, which creates stress points allowing the material to separate from the glass. Once this bond has started to fail, it is eventually going to lead to the glass completely falling off the car. It is likely that the glass separating could render the rear defrost inoperable, too, decreasing visibility. NHTSA bulletin 17-NA-216 describes this problem; why was no recall ever issued?
Mfg Campaign: 11582433
Recall Date: Apr 11, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My convertible top is not lining up with the windows. When it rain water on the floor . U don’t see where it’s coming from . I just see large amount of water
Corrective Action:
My convertible top is not lining up with the windows. When it rain water on the floor . U don’t see where it’s coming from . I just see large amount of water
Additional Notes:
My convertible top is not lining up with the windows. When it rain water on the floor . U don’t see where it’s coming from . I just see large amount of water
Mfg Campaign: 11580207
Recall Date: Mar 30, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My convertible top is not lining up with the windows. When it rain water on the floor . U don’t see where it’s coming from . I just see large amount of water
Corrective Action:
My convertible top is not lining up with the windows. When it rain water on the floor . U don’t see where it’s coming from . I just see large amount of water
Additional Notes:
My convertible top is not lining up with the windows. When it rain water on the floor . U don’t see where it’s coming from . I just see large amount of water
Mfg Campaign: 11580207
Recall Date: Mar 30, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My convertible top is not lining up with the windows. When it rain water on the floor . U don’t see where it’s coming from . I just see large amount of water
Corrective Action:
My convertible top is not lining up with the windows. When it rain water on the floor . U don’t see where it’s coming from . I just see large amount of water
Additional Notes:
My convertible top is not lining up with the windows. When it rain water on the floor . U don’t see where it’s coming from . I just see large amount of water
Mfg Campaign: 11580207
Recall Date: Mar 30, 2024
General Motors, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2016 Buick Cascada. The contact stated that the rear windshield glass had begun to separate from the convertible top headliner. The contact attempted to repair the failure by using epoxy glue, but the failure returned over time. The contact took the vehicle to a dealer where she was provided a quote to replace the top. Upon investigation, the contact discovered a service bulletin Manufacturer Communication Number: 17NA216 which she linked to the failure. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2016 Buick Cascada. The contact stated that the rear windshield glass had begun to separate from the convertible top headliner. The contact attempted to repair the failure by using epoxy glue, but the failure returned over time. The contact took the vehicle to a dealer where she was provided a quote to replace the top. Upon investigation, the contact discovered a service bulletin Manufacturer Communication Number: 17NA216 which she linked to the failure. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2016 Buick Cascada. The contact stated that the rear windshield glass had begun to separate from the convertible top headliner. The contact attempted to repair the failure by using epoxy glue, but the failure returned over time. The contact took the vehicle to a dealer where she was provided a quote to replace the top. Upon investigation, the contact discovered a service bulletin Manufacturer Communication Number: 17NA216 which she linked to the failure. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 80,000.
Mfg Campaign: 11466069
Recall Date: May 25, 2022
General Motors, Llc
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2016 Buick Cascada. The contact stated that the rear windshield glass had begun to separate from the convertible top headliner. The contact attempted to repair the failure by using epoxy glue, but the failure returned over time. The contact took the vehicle to a dealer where she was provided a quote to replace the top. Upon investigation, the contact discovered a service bulletin Manufacturer Communication Number: 17NA216 which she linked to the failure. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2016 Buick Cascada. The contact stated that the rear windshield glass had begun to separate from the convertible top headliner. The contact attempted to repair the failure by using epoxy glue, but the failure returned over time. The contact took the vehicle to a dealer where she was provided a quote to replace the top. Upon investigation, the contact discovered a service bulletin Manufacturer Communication Number: 17NA216 which she linked to the failure. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2016 Buick Cascada. The contact stated that the rear windshield glass had begun to separate from the convertible top headliner. The contact attempted to repair the failure by using epoxy glue, but the failure returned over time. The contact took the vehicle to a dealer where she was provided a quote to replace the top. Upon investigation, the contact discovered a service bulletin Manufacturer Communication Number: 17NA216 which she linked to the failure. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 80,000.
Mfg Campaign: 11466069
Recall Date: May 25, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My rear window of my car is becoming unglued from the top. I talked to the GM dealership nearby, and they told me I needed a new top. There was a memo put out in 2019 stating that this was happening due to not having enough primer from the manufacturer. This is a safety hazard. If my window falls out, it can create a crash and harm any vehicle behind me. If GM knew this part was bad because of a manufacturer, they should be liable to fix the problem.
Corrective Action:
My rear window of my car is becoming unglued from the top. I talked to the GM dealership nearby, and they told me I needed a new top. There was a memo put out in 2019 stating that this was happening due to not having enough primer from the manufacturer. This is a safety hazard. If my window falls out, it can create a crash and harm any vehicle behind me. If GM knew this part was bad because of a manufacturer, they should be liable to fix the problem.
Additional Notes:
My rear window of my car is becoming unglued from the top. I talked to the GM dealership nearby, and they told me I needed a new top. There was a memo put out in 2019 stating that this was happening due to not having enough primer from the manufacturer. This is a safety hazard. If my window falls out, it can create a crash and harm any vehicle behind me. If GM knew this part was bad because of a manufacturer, they should be liable to fix the problem.
Mfg Campaign: 11455952
Recall Date: Mar 9, 2022
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My back window glass on convertible too is coming unsealed from the convertible top, if I pay to replace the top this has been reported 6 times already, and will happen again. Pointless to pay $3,000 dollars to have my top replaced. The glass is going to end up coming completely unsealed and fly off and hit someone’s car and cause an accident. My car has low milage and is financed under a reputable Buick dealership. This needs to be recalled immediately! The pictures I submitted are from a week ago, and the glass is now even more separated from the fabric.
Corrective Action:
My back window glass on convertible too is coming unsealed from the convertible top, if I pay to replace the top this has been reported 6 times already, and will happen again. Pointless to pay $3,000 dollars to have my top replaced. The glass is going to end up coming completely unsealed and fly off and hit someone’s car and cause an accident. My car has low milage and is financed under a reputable Buick dealership. This needs to be recalled immediately! The pictures I submitted are from a week ago, and the glass is now even more separated from the fabric.
Additional Notes:
My back window glass on convertible too is coming unsealed from the convertible top, if I pay to replace the top this has been reported 6 times already, and will happen again. Pointless to pay $3,000 dollars to have my top replaced. The glass is going to end up coming completely unsealed and fly off and hit someone’s car and cause an accident. My car has low milage and is financed under a reputable Buick dealership. This needs to be recalled immediately! The pictures I submitted are from a week ago, and the glass is now even more separated from the fabric.
Mfg Campaign: 11450750
Recall Date: Feb 7, 2022
General Motors, Llc
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2016 Buick Cascada. The contact stated that the rear windshield separated from the convertible top making it difficult to secure the top of the vehicle. The contact took the vehicle to the dealer who stated that the window and top of the vehicle needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The contact was informed that the Vin was not under recall. The approximate failure mileage was 18,000.
Corrective Action:
The contact owns a 2016 Buick Cascada. The contact stated that the rear windshield separated from the convertible top making it difficult to secure the top of the vehicle. The contact took the vehicle to the dealer who stated that the window and top of the vehicle needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The contact was informed that the Vin was not under recall. The approximate failure mileage was 18,000.
Additional Notes:
The contact owns a 2016 Buick Cascada. The contact stated that the rear windshield separated from the convertible top making it difficult to secure the top of the vehicle. The contact took the vehicle to the dealer who stated that the window and top of the vehicle needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The contact was informed that the Vin was not under recall. The approximate failure mileage was 18,000.
Mfg Campaign: 11420274
Recall Date: Jun 9, 2021
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
I PURCHASED MY 2016 BUICK CASCADA IN 2017, IN THE SUMMER OF 2018 I NOTICED THE PAINT CHIPPING OFF ALL 4 OF MY RIMS. THEN IN DECEMBER OF 2020 I NOTICED THE BACK WINDOW STARTED TO BECOME UNATTACHED FROM THE CONVERTIBLE TOP. THE VEHICLE IS NOW OUT OF WARRANTY AND THE DEALERSHIP TELLS ME I NEED TO REPLACE THE ENTIRE TOP, WHICH IS ABSOLUTELY RIDICULOUS. I PAID $38,000 FOR A VEHICLE THAT IS FALLING APART. I DON'T UNDERSTAND WHY GENERAL MOTORS IT'S NOT HELD RESPONSIBLE FOR THIS?
Corrective Action:
I PURCHASED MY 2016 BUICK CASCADA IN 2017, IN THE SUMMER OF 2018 I NOTICED THE PAINT CHIPPING OFF ALL 4 OF MY RIMS. THEN IN DECEMBER OF 2020 I NOTICED THE BACK WINDOW STARTED TO BECOME UNATTACHED FROM THE CONVERTIBLE TOP. THE VEHICLE IS NOW OUT OF WARRANTY AND THE DEALERSHIP TELLS ME I NEED TO REPLACE THE ENTIRE TOP, WHICH IS ABSOLUTELY RIDICULOUS. I PAID $38,000 FOR A VEHICLE THAT IS FALLING APART. I DON'T UNDERSTAND WHY GENERAL MOTORS IT'S NOT HELD RESPONSIBLE FOR THIS?
Additional Notes:
I PURCHASED MY 2016 BUICK CASCADA IN 2017, IN THE SUMMER OF 2018 I NOTICED THE PAINT CHIPPING OFF ALL 4 OF MY RIMS. THEN IN DECEMBER OF 2020 I NOTICED THE BACK WINDOW STARTED TO BECOME UNATTACHED FROM THE CONVERTIBLE TOP. THE VEHICLE IS NOW OUT OF WARRANTY AND THE DEALERSHIP TELLS ME I NEED TO REPLACE THE ENTIRE TOP, WHICH IS ABSOLUTELY RIDICULOUS. I PAID $38,000 FOR A VEHICLE THAT IS FALLING APART. I DON'T UNDERSTAND WHY GENERAL MOTORS IT'S NOT HELD RESPONSIBLE FOR THIS?
Mfg Campaign: 11396566
Recall Date: Feb 17, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED MY 2016 BUICK CASCADA IN 2017, IN THE SUMMER OF 2018 I NOTICED THE PAINT CHIPPING OFF ALL 4 OF MY RIMS. THEN IN DECEMBER OF 2020 I NOTICED THE BACK WINDOW STARTED TO BECOME UNATTACHED FROM THE CONVERTIBLE TOP. THE VEHICLE IS NOW OUT OF WARRANTY AND THE DEALERSHIP TELLS ME I NEED TO REPLACE THE ENTIRE TOP, WHICH IS ABSOLUTELY RIDICULOUS. I PAID $38,000 FOR A VEHICLE THAT IS FALLING APART. I DON'T UNDERSTAND WHY GENERAL MOTORS IT'S NOT HELD RESPONSIBLE FOR THIS?
Corrective Action:
I PURCHASED MY 2016 BUICK CASCADA IN 2017, IN THE SUMMER OF 2018 I NOTICED THE PAINT CHIPPING OFF ALL 4 OF MY RIMS. THEN IN DECEMBER OF 2020 I NOTICED THE BACK WINDOW STARTED TO BECOME UNATTACHED FROM THE CONVERTIBLE TOP. THE VEHICLE IS NOW OUT OF WARRANTY AND THE DEALERSHIP TELLS ME I NEED TO REPLACE THE ENTIRE TOP, WHICH IS ABSOLUTELY RIDICULOUS. I PAID $38,000 FOR A VEHICLE THAT IS FALLING APART. I DON'T UNDERSTAND WHY GENERAL MOTORS IT'S NOT HELD RESPONSIBLE FOR THIS?
Additional Notes:
I PURCHASED MY 2016 BUICK CASCADA IN 2017, IN THE SUMMER OF 2018 I NOTICED THE PAINT CHIPPING OFF ALL 4 OF MY RIMS. THEN IN DECEMBER OF 2020 I NOTICED THE BACK WINDOW STARTED TO BECOME UNATTACHED FROM THE CONVERTIBLE TOP. THE VEHICLE IS NOW OUT OF WARRANTY AND THE DEALERSHIP TELLS ME I NEED TO REPLACE THE ENTIRE TOP, WHICH IS ABSOLUTELY RIDICULOUS. I PAID $38,000 FOR A VEHICLE THAT IS FALLING APART. I DON'T UNDERSTAND WHY GENERAL MOTORS IT'S NOT HELD RESPONSIBLE FOR THIS?
Mfg Campaign: 11396566
Recall Date: Feb 17, 2021
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE BACK WINDOW IS COMING AWAY FROM THE FABRIC TOP. HAD BEEN GETTING WORSE FOR MONTHS. I HAVE COMPLAINED TO GM. I WAS TOLD TO TAKE MY CAR TO DEALERSHIP I DID THAT MONTHS AGO, WHEN I STILL HAD WARRANTY. NOTHING WAS DONE. I HAVE TAKEN IT AGAIN TO DEALERSHIP BECAUSE THE WINDOW IS COMING OUT MORE. I NOW HAVE TO GET IT FIXED AND I HAVE TO PAY A PORTION OF THE COST OF A NEW TOP, SINCE THE WINDOW CANNOT BE PUT BACK PROPERLY. I AM MAD THAT THE DEALERSHIP WOULD NOT HELP WHEN IT FIRST STARTED AND THAT MOW. I HAVE TO PAY SOME NOW THAT I AM OUT OF WARRANTY.
Corrective Action:
THE BACK WINDOW IS COMING AWAY FROM THE FABRIC TOP. HAD BEEN GETTING WORSE FOR MONTHS. I HAVE COMPLAINED TO GM. I WAS TOLD TO TAKE MY CAR TO DEALERSHIP I DID THAT MONTHS AGO, WHEN I STILL HAD WARRANTY. NOTHING WAS DONE. I HAVE TAKEN IT AGAIN TO DEALERSHIP BECAUSE THE WINDOW IS COMING OUT MORE. I NOW HAVE TO GET IT FIXED AND I HAVE TO PAY A PORTION OF THE COST OF A NEW TOP, SINCE THE WINDOW CANNOT BE PUT BACK PROPERLY. I AM MAD THAT THE DEALERSHIP WOULD NOT HELP WHEN IT FIRST STARTED AND THAT MOW. I HAVE TO PAY SOME NOW THAT I AM OUT OF WARRANTY.
Additional Notes:
THE BACK WINDOW IS COMING AWAY FROM THE FABRIC TOP. HAD BEEN GETTING WORSE FOR MONTHS. I HAVE COMPLAINED TO GM. I WAS TOLD TO TAKE MY CAR TO DEALERSHIP I DID THAT MONTHS AGO, WHEN I STILL HAD WARRANTY. NOTHING WAS DONE. I HAVE TAKEN IT AGAIN TO DEALERSHIP BECAUSE THE WINDOW IS COMING OUT MORE. I NOW HAVE TO GET IT FIXED AND I HAVE TO PAY A PORTION OF THE COST OF A NEW TOP, SINCE THE WINDOW CANNOT BE PUT BACK PROPERLY. I AM MAD THAT THE DEALERSHIP WOULD NOT HELP WHEN IT FIRST STARTED AND THAT MOW. I HAVE TO PAY SOME NOW THAT I AM OUT OF WARRANTY.
Mfg Campaign: 11378152
Recall Date: Dec 6, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE REAR GLASS WINDOW IS LIFTING ON THE BOTTOM LEFT CORNER. MY HUSBAND JUST NOTICED IT ONE DAY. A SERVICE BULLETIN WAS RELEASED BY GM IN NOVEMBER, 2019 REGARDING THIS ISSUE. MY INSURANCE WON'T COVER IT AS IT WAS NOT CAUSED BY AN OUTSIDE FORCE. SAFETY HAZARD: IF I DRIVE WITH MY WINDOWS OPEN AND TOP UP, I'M AFRAID THE PRESSURE WILL CAUSE THE WINDOW TO DETACH, WHICH WOULD INJURE ANY VEHICLE BEHIND ME. THIS SHOULD BE A GM RECALL. THE GLASS CAN NOT BE REPLACED WITHOUT REPLACING THE ENTIRE SOFT TOP.
Corrective Action:
THE REAR GLASS WINDOW IS LIFTING ON THE BOTTOM LEFT CORNER. MY HUSBAND JUST NOTICED IT ONE DAY. A SERVICE BULLETIN WAS RELEASED BY GM IN NOVEMBER, 2019 REGARDING THIS ISSUE. MY INSURANCE WON'T COVER IT AS IT WAS NOT CAUSED BY AN OUTSIDE FORCE. SAFETY HAZARD: IF I DRIVE WITH MY WINDOWS OPEN AND TOP UP, I'M AFRAID THE PRESSURE WILL CAUSE THE WINDOW TO DETACH, WHICH WOULD INJURE ANY VEHICLE BEHIND ME. THIS SHOULD BE A GM RECALL. THE GLASS CAN NOT BE REPLACED WITHOUT REPLACING THE ENTIRE SOFT TOP.
Additional Notes:
THE REAR GLASS WINDOW IS LIFTING ON THE BOTTOM LEFT CORNER. MY HUSBAND JUST NOTICED IT ONE DAY. A SERVICE BULLETIN WAS RELEASED BY GM IN NOVEMBER, 2019 REGARDING THIS ISSUE. MY INSURANCE WON'T COVER IT AS IT WAS NOT CAUSED BY AN OUTSIDE FORCE. SAFETY HAZARD: IF I DRIVE WITH MY WINDOWS OPEN AND TOP UP, I'M AFRAID THE PRESSURE WILL CAUSE THE WINDOW TO DETACH, WHICH WOULD INJURE ANY VEHICLE BEHIND ME. THIS SHOULD BE A GM RECALL. THE GLASS CAN NOT BE REPLACED WITHOUT REPLACING THE ENTIRE SOFT TOP.
Mfg Campaign: 11339734
Recall Date: Jul 16, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE REAR GLASS WINDOW IS LIFTING ON THE BOTTOM LEFT CORNER. MY HUSBAND JUST NOTICED IT ONE DAY. A SERVICE BULLETIN WAS RELEASED BY GM IN NOVEMBER, 2019 REGARDING THIS ISSUE. MY INSURANCE WON'T COVER IT AS IT WAS NOT CAUSED BY AN OUTSIDE FORCE. SAFETY HAZARD: IF I DRIVE WITH MY WINDOWS OPEN AND TOP UP, I'M AFRAID THE PRESSURE WILL CAUSE THE WINDOW TO DETACH, WHICH WOULD INJURE ANY VEHICLE BEHIND ME. THIS SHOULD BE A GM RECALL. THE GLASS CAN NOT BE REPLACED WITHOUT REPLACING THE ENTIRE SOFT TOP.
Corrective Action:
THE REAR GLASS WINDOW IS LIFTING ON THE BOTTOM LEFT CORNER. MY HUSBAND JUST NOTICED IT ONE DAY. A SERVICE BULLETIN WAS RELEASED BY GM IN NOVEMBER, 2019 REGARDING THIS ISSUE. MY INSURANCE WON'T COVER IT AS IT WAS NOT CAUSED BY AN OUTSIDE FORCE. SAFETY HAZARD: IF I DRIVE WITH MY WINDOWS OPEN AND TOP UP, I'M AFRAID THE PRESSURE WILL CAUSE THE WINDOW TO DETACH, WHICH WOULD INJURE ANY VEHICLE BEHIND ME. THIS SHOULD BE A GM RECALL. THE GLASS CAN NOT BE REPLACED WITHOUT REPLACING THE ENTIRE SOFT TOP.
Additional Notes:
THE REAR GLASS WINDOW IS LIFTING ON THE BOTTOM LEFT CORNER. MY HUSBAND JUST NOTICED IT ONE DAY. A SERVICE BULLETIN WAS RELEASED BY GM IN NOVEMBER, 2019 REGARDING THIS ISSUE. MY INSURANCE WON'T COVER IT AS IT WAS NOT CAUSED BY AN OUTSIDE FORCE. SAFETY HAZARD: IF I DRIVE WITH MY WINDOWS OPEN AND TOP UP, I'M AFRAID THE PRESSURE WILL CAUSE THE WINDOW TO DETACH, WHICH WOULD INJURE ANY VEHICLE BEHIND ME. THIS SHOULD BE A GM RECALL. THE GLASS CAN NOT BE REPLACED WITHOUT REPLACING THE ENTIRE SOFT TOP.
Mfg Campaign: 11339734
Recall Date: Jul 16, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 BUICK CASCADA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AND/OR SHUT COMPLETELY OFF. THE VEHICLE WAS RETURNED TO ED MORRIS AUTO BLVD (10133 US HWY 19, PORT RICHIE, FL) ON FIFTEEN SEPARATE OCCASIONS FOR THE SAME FAILURE. DURING THE SERVICE VISITS, THE BATTERY AND TURBO CHARGER WERE REPLACED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2016 BUICK CASCADA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AND/OR SHUT COMPLETELY OFF. THE VEHICLE WAS RETURNED TO ED MORRIS AUTO BLVD (10133 US HWY 19, PORT RICHIE, FL) ON FIFTEEN SEPARATE OCCASIONS FOR THE SAME FAILURE. DURING THE SERVICE VISITS, THE BATTERY AND TURBO CHARGER WERE REPLACED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2016 BUICK CASCADA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AND/OR SHUT COMPLETELY OFF. THE VEHICLE WAS RETURNED TO ED MORRIS AUTO BLVD (10133 US HWY 19, PORT RICHIE, FL) ON FIFTEEN SEPARATE OCCASIONS FOR THE SAME FAILURE. DURING THE SERVICE VISITS, THE BATTERY AND TURBO CHARGER WERE REPLACED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS INVALID.
Mfg Campaign: 11256130
Recall Date: Sep 17, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 BUICK CASCADA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AND/OR SHUT COMPLETELY OFF. THE VEHICLE WAS RETURNED TO ED MORRIS AUTO BLVD (10133 US HWY 19, PORT RICHIE, FL) ON FIFTEEN SEPARATE OCCASIONS FOR THE SAME FAILURE. DURING THE SERVICE VISITS, THE BATTERY AND TURBO CHARGER WERE REPLACED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2016 BUICK CASCADA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AND/OR SHUT COMPLETELY OFF. THE VEHICLE WAS RETURNED TO ED MORRIS AUTO BLVD (10133 US HWY 19, PORT RICHIE, FL) ON FIFTEEN SEPARATE OCCASIONS FOR THE SAME FAILURE. DURING THE SERVICE VISITS, THE BATTERY AND TURBO CHARGER WERE REPLACED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2016 BUICK CASCADA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AND/OR SHUT COMPLETELY OFF. THE VEHICLE WAS RETURNED TO ED MORRIS AUTO BLVD (10133 US HWY 19, PORT RICHIE, FL) ON FIFTEEN SEPARATE OCCASIONS FOR THE SAME FAILURE. DURING THE SERVICE VISITS, THE BATTERY AND TURBO CHARGER WERE REPLACED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS INVALID.
Mfg Campaign: 11256130
Recall Date: Sep 17, 2019
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