Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404980
Recall Date: May 10, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212349040
Recall Date: Oct 7, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured November 6, 2015, to November 12, 2015. The affected vehicles have a the third row left lower seat frame that may have welds that are not in the correction location.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21930
Recall Date: Dec 11, 2015
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured August 18, 2015 to September 24, 2015. Due to a manufacturing defect, the windshield wiper motor may overheat when used.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15780/15789
Recall Date: Sep 29, 2015
Consumer Complaints
147 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact called several dealers and was informed that the part was on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact called several dealers and was informed that the part was on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact called several dealers and was informed that the part was on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11673316
Recall Date: Jul 14, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11653162
Recall Date: Apr 7, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
During a rainstorm water is entering the fuse box under the glove box and the carpet and padding underneath is soaking wet on the right front floor.When the fuse case was opened water started to drip out.The engine continues to run with the key off and the only way to stop it is to pull the ignition fuse under the hood. Unfortunately the battery died by morning and I could not get it charged for a few days. Now I have learned how to take the battery cover off which is located in the back of the car and remove the plastic covers under the mat so I can disconnect the battery so it doesn't run down. The rear wiper will not shut off now since this started.I am a 75 yr old widow and wonder how this problem has not been on a recall. It causes a very dangerous situation.I will try to see if I can get it into a Buick dealer this week and pray God it doesn't cost me an arm and leg to repair it. There are service bulletins on this problem and seems to be quite freqent yet I have not received any notifications from you.If this happens at night in a parking lot what am I to do? Can the car catch on fire by not shutting off?
Corrective Action:
During a rainstorm water is entering the fuse box under the glove box and the carpet and padding underneath is soaking wet on the right front floor.When the fuse case was opened water started to drip out.The engine continues to run with the key off and the only way to stop it is to pull the ignition fuse under the hood. Unfortunately the battery died by morning and I could not get it charged for a few days. Now I have learned how to take the battery cover off which is located in the back of the car and remove the plastic covers under the mat so I can disconnect the battery so it doesn't run down. The rear wiper will not shut off now since this started.I am a 75 yr old widow and wonder how this problem has not been on a recall. It causes a very dangerous situation.I will try to see if I can get it into a Buick dealer this week and pray God it doesn't cost me an arm and leg to repair it. There are service bulletins on this problem and seems to be quite freqent yet I have not received any notifications from you.If this happens at night in a parking lot what am I to do? Can the car catch on fire by not shutting off?
Additional Notes:
During a rainstorm water is entering the fuse box under the glove box and the carpet and padding underneath is soaking wet on the right front floor.When the fuse case was opened water started to drip out.The engine continues to run with the key off and the only way to stop it is to pull the ignition fuse under the hood. Unfortunately the battery died by morning and I could not get it charged for a few days. Now I have learned how to take the battery cover off which is located in the back of the car and remove the plastic covers under the mat so I can disconnect the battery so it doesn't run down. The rear wiper will not shut off now since this started.I am a 75 yr old widow and wonder how this problem has not been on a recall. It causes a very dangerous situation.I will try to see if I can get it into a Buick dealer this week and pray God it doesn't cost me an arm and leg to repair it. There are service bulletins on this problem and seems to be quite freqent yet I have not received any notifications from you.If this happens at night in a parking lot what am I to do? Can the car catch on fire by not shutting off?
Mfg Campaign: 11643046
Recall Date: Feb 16, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
During a rainstorm water is entering the fuse box under the glove box and the carpet and padding underneath is soaking wet on the right front floor.When the fuse case was opened water started to drip out.The engine continues to run with the key off and the only way to stop it is to pull the ignition fuse under the hood. Unfortunately the battery died by morning and I could not get it charged for a few days. Now I have learned how to take the battery cover off which is located in the back of the car and remove the plastic covers under the mat so I can disconnect the battery so it doesn't run down. The rear wiper will not shut off now since this started.I am a 75 yr old widow and wonder how this problem has not been on a recall. It causes a very dangerous situation.I will try to see if I can get it into a Buick dealer this week and pray God it doesn't cost me an arm and leg to repair it. There are service bulletins on this problem and seems to be quite freqent yet I have not received any notifications from you.If this happens at night in a parking lot what am I to do? Can the car catch on fire by not shutting off?
Corrective Action:
During a rainstorm water is entering the fuse box under the glove box and the carpet and padding underneath is soaking wet on the right front floor.When the fuse case was opened water started to drip out.The engine continues to run with the key off and the only way to stop it is to pull the ignition fuse under the hood. Unfortunately the battery died by morning and I could not get it charged for a few days. Now I have learned how to take the battery cover off which is located in the back of the car and remove the plastic covers under the mat so I can disconnect the battery so it doesn't run down. The rear wiper will not shut off now since this started.I am a 75 yr old widow and wonder how this problem has not been on a recall. It causes a very dangerous situation.I will try to see if I can get it into a Buick dealer this week and pray God it doesn't cost me an arm and leg to repair it. There are service bulletins on this problem and seems to be quite freqent yet I have not received any notifications from you.If this happens at night in a parking lot what am I to do? Can the car catch on fire by not shutting off?
Additional Notes:
During a rainstorm water is entering the fuse box under the glove box and the carpet and padding underneath is soaking wet on the right front floor.When the fuse case was opened water started to drip out.The engine continues to run with the key off and the only way to stop it is to pull the ignition fuse under the hood. Unfortunately the battery died by morning and I could not get it charged for a few days. Now I have learned how to take the battery cover off which is located in the back of the car and remove the plastic covers under the mat so I can disconnect the battery so it doesn't run down. The rear wiper will not shut off now since this started.I am a 75 yr old widow and wonder how this problem has not been on a recall. It causes a very dangerous situation.I will try to see if I can get it into a Buick dealer this week and pray God it doesn't cost me an arm and leg to repair it. There are service bulletins on this problem and seems to be quite freqent yet I have not received any notifications from you.If this happens at night in a parking lot what am I to do? Can the car catch on fire by not shutting off?
Mfg Campaign: 11643046
Recall Date: Feb 16, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
During a rainstorm water is entering the fuse box under the glove box and the carpet and padding underneath is soaking wet on the right front floor.When the fuse case was opened water started to drip out.The engine continues to run with the key off and the only way to stop it is to pull the ignition fuse under the hood. Unfortunately the battery died by morning and I could not get it charged for a few days. Now I have learned how to take the battery cover off which is located in the back of the car and remove the plastic covers under the mat so I can disconnect the battery so it doesn't run down. The rear wiper will not shut off now since this started.I am a 75 yr old widow and wonder how this problem has not been on a recall. It causes a very dangerous situation.I will try to see if I can get it into a Buick dealer this week and pray God it doesn't cost me an arm and leg to repair it. There are service bulletins on this problem and seems to be quite freqent yet I have not received any notifications from you.If this happens at night in a parking lot what am I to do? Can the car catch on fire by not shutting off?
Corrective Action:
During a rainstorm water is entering the fuse box under the glove box and the carpet and padding underneath is soaking wet on the right front floor.When the fuse case was opened water started to drip out.The engine continues to run with the key off and the only way to stop it is to pull the ignition fuse under the hood. Unfortunately the battery died by morning and I could not get it charged for a few days. Now I have learned how to take the battery cover off which is located in the back of the car and remove the plastic covers under the mat so I can disconnect the battery so it doesn't run down. The rear wiper will not shut off now since this started.I am a 75 yr old widow and wonder how this problem has not been on a recall. It causes a very dangerous situation.I will try to see if I can get it into a Buick dealer this week and pray God it doesn't cost me an arm and leg to repair it. There are service bulletins on this problem and seems to be quite freqent yet I have not received any notifications from you.If this happens at night in a parking lot what am I to do? Can the car catch on fire by not shutting off?
Additional Notes:
During a rainstorm water is entering the fuse box under the glove box and the carpet and padding underneath is soaking wet on the right front floor.When the fuse case was opened water started to drip out.The engine continues to run with the key off and the only way to stop it is to pull the ignition fuse under the hood. Unfortunately the battery died by morning and I could not get it charged for a few days. Now I have learned how to take the battery cover off which is located in the back of the car and remove the plastic covers under the mat so I can disconnect the battery so it doesn't run down. The rear wiper will not shut off now since this started.I am a 75 yr old widow and wonder how this problem has not been on a recall. It causes a very dangerous situation.I will try to see if I can get it into a Buick dealer this week and pray God it doesn't cost me an arm and leg to repair it. There are service bulletins on this problem and seems to be quite freqent yet I have not received any notifications from you.If this happens at night in a parking lot what am I to do? Can the car catch on fire by not shutting off?
Mfg Campaign: 11643046
Recall Date: Feb 16, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
My airbags were recalled May 10, 2023 and I have been trying to get them replaced under recall # 23V334 for over a year now and am continously told that the part is on backorder.
Corrective Action:
My airbags were recalled May 10, 2023 and I have been trying to get them replaced under recall # 23V334 for over a year now and am continously told that the part is on backorder.
Additional Notes:
My airbags were recalled May 10, 2023 and I have been trying to get them replaced under recall # 23V334 for over a year now and am continously told that the part is on backorder.
Mfg Campaign: 11642320
Recall Date: Feb 12, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I am writing to bring to your attention a serious concern regarding General Motors (GM) and the incomplete recall of certain vehicles that pose significant safety risks to consumers. Specifically, I am referring to the recall announced on May 10, 2023, under Manufacturer Recall Number N232404980 and NHTSA Recall Number 23V334, affecting the 2014-2017 model year Buick Enclave, Chevrolet Traverse, and GMC Acadia. According to the recall notice, a defect related to motor vehicle safety exists in these vehicles due to a potential manufacturing defect in the front-driver airbag inflator. This defect may lead to inflator rupture during deployment, allowing metal fragments to enter the vehicle interior, which could result in severe injury or death to occupants. The safety risks associated with this defect are alarming, and it is unacceptable that GM has failed to provide a timely remedy for affected consumers. The recall status remains incomplete, leaving many vehicle owners, including myself, in a precarious situation regarding our safety. Additionally, my vehicle is financed through Wells Fargo, and unfortunately, my warranty has expired. This leaves me with no available remedies for a critical safety issue that GM should be addressing. I believe that GM has not fulfilled its obligations under applicable laws and regulations concerning vehicle safety recalls. As a consumer, I urge the NHTSA to take action to ensure that GM expedites the remedy process for this critical safety issue and holds them accountable for the potential risks posed to my minor children and provide a remedy to consumers.
Corrective Action:
I am writing to bring to your attention a serious concern regarding General Motors (GM) and the incomplete recall of certain vehicles that pose significant safety risks to consumers. Specifically, I am referring to the recall announced on May 10, 2023, under Manufacturer Recall Number N232404980 and NHTSA Recall Number 23V334, affecting the 2014-2017 model year Buick Enclave, Chevrolet Traverse, and GMC Acadia. According to the recall notice, a defect related to motor vehicle safety exists in these vehicles due to a potential manufacturing defect in the front-driver airbag inflator. This defect may lead to inflator rupture during deployment, allowing metal fragments to enter the vehicle interior, which could result in severe injury or death to occupants. The safety risks associated with this defect are alarming, and it is unacceptable that GM has failed to provide a timely remedy for affected consumers. The recall status remains incomplete, leaving many vehicle owners, including myself, in a precarious situation regarding our safety. Additionally, my vehicle is financed through Wells Fargo, and unfortunately, my warranty has expired. This leaves me with no available remedies for a critical safety issue that GM should be addressing. I believe that GM has not fulfilled its obligations under applicable laws and regulations concerning vehicle safety recalls. As a consumer, I urge the NHTSA to take action to ensure that GM expedites the remedy process for this critical safety issue and holds them accountable for the potential risks posed to my minor children and provide a remedy to consumers.
Additional Notes:
I am writing to bring to your attention a serious concern regarding General Motors (GM) and the incomplete recall of certain vehicles that pose significant safety risks to consumers. Specifically, I am referring to the recall announced on May 10, 2023, under Manufacturer Recall Number N232404980 and NHTSA Recall Number 23V334, affecting the 2014-2017 model year Buick Enclave, Chevrolet Traverse, and GMC Acadia. According to the recall notice, a defect related to motor vehicle safety exists in these vehicles due to a potential manufacturing defect in the front-driver airbag inflator. This defect may lead to inflator rupture during deployment, allowing metal fragments to enter the vehicle interior, which could result in severe injury or death to occupants. The safety risks associated with this defect are alarming, and it is unacceptable that GM has failed to provide a timely remedy for affected consumers. The recall status remains incomplete, leaving many vehicle owners, including myself, in a precarious situation regarding our safety. Additionally, my vehicle is financed through Wells Fargo, and unfortunately, my warranty has expired. This leaves me with no available remedies for a critical safety issue that GM should be addressing. I believe that GM has not fulfilled its obligations under applicable laws and regulations concerning vehicle safety recalls. As a consumer, I urge the NHTSA to take action to ensure that GM expedites the remedy process for this critical safety issue and holds them accountable for the potential risks posed to my minor children and provide a remedy to consumers.
Mfg Campaign: 11636734
Recall Date: Jan 18, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11635662
Recall Date: Jan 13, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11632403
Recall Date: Dec 26, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Everytime I call the dealership they say there is no fix to this recall that could potentially injure or kill me while driving.
Corrective Action:
Everytime I call the dealership they say there is no fix to this recall that could potentially injure or kill me while driving.
Additional Notes:
Everytime I call the dealership they say there is no fix to this recall that could potentially injure or kill me while driving.
Mfg Campaign: 11632051
Recall Date: Dec 23, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11624008
Recall Date: Nov 7, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
This recall has been open for over a year with no indication of when the repair will be made. For something like an airbag, this extended time seems unreasonable. Please "encourage" GM to make the repair parts available to its dealerships ASAP.
Corrective Action:
This recall has been open for over a year with no indication of when the repair will be made. For something like an airbag, this extended time seems unreasonable. Please "encourage" GM to make the repair parts available to its dealerships ASAP.
Additional Notes:
This recall has been open for over a year with no indication of when the repair will be made. For something like an airbag, this extended time seems unreasonable. Please "encourage" GM to make the repair parts available to its dealerships ASAP.
Mfg Campaign: 11623318
Recall Date: Nov 3, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11618115
Recall Date: Oct 4, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11609610
Recall Date: Aug 20, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11609416
Recall Date: Aug 19, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11608929
Recall Date: Aug 16, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11609027
Recall Date: Aug 16, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Buick Enclave. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Buick Enclave. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Buick Enclave. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11608410
Recall Date: Aug 14, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
This recall was issued May 2023 and remedy is still not available more than a year later. This is unacceptable as this recall could be life threatening in event the air bag were to deploy.
Corrective Action:
This recall was issued May 2023 and remedy is still not available more than a year later. This is unacceptable as this recall could be life threatening in event the air bag were to deploy.
Additional Notes:
This recall was issued May 2023 and remedy is still not available more than a year later. This is unacceptable as this recall could be life threatening in event the air bag were to deploy.
Mfg Campaign: 11607813
Recall Date: Aug 11, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11606789
Recall Date: Aug 6, 2024
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