CADILLAC CT4 2020

Complete listing of complaints and recalls for this vehicle

3
Complaints
9
Recalls

Complaints & Recalls

3 Complaints 9 Recalls

Official Safety Recalls - Important!

9 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 25V148000 SAFETY RECALL
90.1K Vehicles Affected
Recall Date: Mar 6, 2025
Safety Issue:

General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission. The transmission may become damaged internally and cause the wheels to lock-up.

Potential Risk:
Wheel lock-up while driving increases the risk of a crash.
FREE Recall Solution:
Dealers will install transmission control module monitoring software, free of charge. Owner notification letters were mailed April 7, 2025. Owners may contact Cadillac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242480630.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N242480630
Notice Date: Apr 7, 2025
Recall Date: Mar 6, 2025
General Motors, Llc
NHTSA Campaign: 22V903000 SAFETY RECALL
740.1K Vehicles Affected
Recall Date: Dec 8, 2022
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
FREE Recall Solution:
The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N222386380
Notice Date: Jan 23, 2023
Recall Date: Dec 8, 2022
General Motors, Llc
NHTSA Campaign: 21V611000 SAFETY RECALL
34.2K Vehicles Affected
Recall Date: Aug 5, 2021
Safety Issue:

General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.

Potential Risk:
Air bags that do not deploy properly can increase the risk of injury in a crash.
FREE Recall Solution:
Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N212342780
Notice Date: Aug 30, 2021
Recall Date: Aug 5, 2021
General Motors Llc
NHTSA Campaign: 20V588000 SAFETY RECALL
3.7K Vehicles Affected
Recall Date: Sep 24, 2020
Safety Issue:

General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.

Potential Risk:
If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: A202307260
Notice Date: Dec 9, 2020
Recall Date: Sep 24, 2020

Consumer Complaints

3 Complaints
General Motors, Llc
Campaign: 11664086 Other
May 31, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Right rear brake light is out. There is a lot of moisture in the tail light causing the lights to corrode and go out

Corrective Action:

Right rear brake light is out. There is a lot of moisture in the tail light causing the lights to corrode and go out

Additional Notes:

Right rear brake light is out. There is a lot of moisture in the tail light causing the lights to corrode and go out

Manufacturer: CADILLAC
Mfg Campaign: 11664086
Notice Date: May 31, 2025
Recall Date: May 31, 2025
General Motors, Llc
Campaign: 11592549 Other
Jun 5, 2024
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2020 Cadillac CT4. The contact stated while driving 70 MPH, on several occasions, the vehicle failed to accelerate, hesitated, and then stalled. The vehicle was towed on three occasions to the local dealer, who was unable to determine the cause of the failure. There were no DTC codes retrieved. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 45,000.

Corrective Action:

The contact owns a 2020 Cadillac CT4. The contact stated while driving 70 MPH, on several occasions, the vehicle failed to accelerate, hesitated, and then stalled. The vehicle was towed on three occasions to the local dealer, who was unable to determine the cause of the failure. There were no DTC codes retrieved. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 45,000.

Additional Notes:

The contact owns a 2020 Cadillac CT4. The contact stated while driving 70 MPH, on several occasions, the vehicle failed to accelerate, hesitated, and then stalled. The vehicle was towed on three occasions to the local dealer, who was unable to determine the cause of the failure. There were no DTC codes retrieved. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 45,000.

Manufacturer: CADILLAC
Mfg Campaign: 11592549
Notice Date: Jun 5, 2024
Recall Date: Jun 5, 2024
General Motors, Llc
Campaign: 11425658 Other
Jul 20, 2021
Defect Description:

AIR BAGS

Potential Consequences:

The contact owns a 2014 Cadillac CT4. The contact stated that the "Service Safety Restraint System" message was displayed on the instrument panel while driving. The vehicle was taken to the dealer who diagnosed that the air bags needed to be replaced. The vehicle was not repaired due to the parts not yet being available. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,000.

Corrective Action:

The contact owns a 2014 Cadillac CT4. The contact stated that the "Service Safety Restraint System" message was displayed on the instrument panel while driving. The vehicle was taken to the dealer who diagnosed that the air bags needed to be replaced. The vehicle was not repaired due to the parts not yet being available. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,000.

Additional Notes:

The contact owns a 2014 Cadillac CT4. The contact stated that the "Service Safety Restraint System" message was displayed on the instrument panel while driving. The vehicle was taken to the dealer who diagnosed that the air bags needed to be replaced. The vehicle was not repaired due to the parts not yet being available. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,000.

Manufacturer: CADILLAC
Mfg Campaign: 11425658
Notice Date: Jul 20, 2021
Recall Date: Jul 20, 2021

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