CADILLAC CT4 2021

Complete listing of complaints and recalls for this vehicle

7
Complaints
10
Recalls

Complaints & Recalls

7 Complaints 10 Recalls

Official Safety Recalls - Important!

10 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 25V148000 SAFETY RECALL
90.1K Vehicles Affected
Recall Date: Mar 6, 2025
Safety Issue:

General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission. The transmission may become damaged internally and cause the wheels to lock-up.

Potential Risk:
Wheel lock-up while driving increases the risk of a crash.
FREE Recall Solution:
Dealers will install transmission control module monitoring software, free of charge. Owner notification letters were mailed April 7, 2025. Owners may contact Cadillac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242480630.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N242480630
Notice Date: Apr 7, 2025
Recall Date: Mar 6, 2025
General Motors, Llc
NHTSA Campaign: 22V903000 SAFETY RECALL
740.1K Vehicles Affected
Recall Date: Dec 8, 2022
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
FREE Recall Solution:
The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N222386380
Notice Date: Jan 23, 2023
Recall Date: Dec 8, 2022
General Motors, Llc
NHTSA Campaign: 21V611000 SAFETY RECALL
34.2K Vehicles Affected
Recall Date: Aug 5, 2021
Safety Issue:

General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.

Potential Risk:
Air bags that do not deploy properly can increase the risk of injury in a crash.
FREE Recall Solution:
Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N212342780
Notice Date: Aug 30, 2021
Recall Date: Aug 5, 2021
General Motors, Llc
NHTSA Campaign: 21V421000 SAFETY RECALL
285.6K Vehicles Affected
Recall Date: Jun 3, 2021
Safety Issue:

General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.

Potential Risk:
The air bag malfunction indicator light may fail to warn the driver of a problem with the air bag, increasing the risk of injury.
FREE Recall Solution:
The communications gateway module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N212338110.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N212338110
Notice Date: Jul 1, 2021
Recall Date: Jun 3, 2021

Consumer Complaints

7 Complaints
General Motors, Llc
Campaign: 11655109 Other
Apr 16, 2025
Defect Description:

ENGINE

Potential Consequences:

valve body failed and was supposedly repaired. I had the car 1 day and valve body failed again. My car has been in the shop since November 4, 2024 with no estimated time of repair because no parts are available. I was told they would replace the transmission. That has not happened yet. No parts available. My car has been disable for 6 months.

Corrective Action:

valve body failed and was supposedly repaired. I had the car 1 day and valve body failed again. My car has been in the shop since November 4, 2024 with no estimated time of repair because no parts are available. I was told they would replace the transmission. That has not happened yet. No parts available. My car has been disable for 6 months.

Additional Notes:

valve body failed and was supposedly repaired. I had the car 1 day and valve body failed again. My car has been in the shop since November 4, 2024 with no estimated time of repair because no parts are available. I was told they would replace the transmission. That has not happened yet. No parts available. My car has been disable for 6 months.

Manufacturer: CADILLAC
Mfg Campaign: 11655109
Notice Date: Apr 16, 2025
Recall Date: Apr 16, 2025
General Motors, Llc
Campaign: 11586038 Other
Apr 30, 2024
Defect Description:

ENGINE

Potential Consequences:

Engine and transmission for the second time in 90 days apart. Supposedly be a new part. I don’t think so.

Corrective Action:

Engine and transmission for the second time in 90 days apart. Supposedly be a new part. I don’t think so.

Additional Notes:

Engine and transmission for the second time in 90 days apart. Supposedly be a new part. I don’t think so.

Manufacturer: CADILLAC
Mfg Campaign: 11586038
Notice Date: Apr 30, 2024
Recall Date: Apr 30, 2024
General Motors, Llc
Campaign: 11586038 Other
Apr 30, 2024
Defect Description:

SUSPENSION

Potential Consequences:

Engine and transmission for the second time in 90 days apart. Supposedly be a new part. I don’t think so.

Corrective Action:

Engine and transmission for the second time in 90 days apart. Supposedly be a new part. I don’t think so.

Additional Notes:

Engine and transmission for the second time in 90 days apart. Supposedly be a new part. I don’t think so.

Manufacturer: CADILLAC
Mfg Campaign: 11586038
Notice Date: Apr 30, 2024
Recall Date: Apr 30, 2024
General Motors, Llc
Campaign: 11567425 Other
Jan 24, 2024
Defect Description:

STEERING

Potential Consequences:

While driving the power steering was lost. The the auto hold function lit up. The collision warning light lit up. The stabilitrak system lit up. The air bag safety system lit up. Steering became very hard and made for y safe driving. Later that day 01-22-24, all warning light went out and power steering was normal.

Corrective Action:

While driving the power steering was lost. The the auto hold function lit up. The collision warning light lit up. The stabilitrak system lit up. The air bag safety system lit up. Steering became very hard and made for y safe driving. Later that day 01-22-24, all warning light went out and power steering was normal.

Additional Notes:

While driving the power steering was lost. The the auto hold function lit up. The collision warning light lit up. The stabilitrak system lit up. The air bag safety system lit up. Steering became very hard and made for y safe driving. Later that day 01-22-24, all warning light went out and power steering was normal.

Manufacturer: CADILLAC
Mfg Campaign: 11567425
Notice Date: Jan 24, 2024
Recall Date: Jan 24, 2024
General Motors, Llc
Campaign: 11567425 Other
Jan 24, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

While driving the power steering was lost. The the auto hold function lit up. The collision warning light lit up. The stabilitrak system lit up. The air bag safety system lit up. Steering became very hard and made for y safe driving. Later that day 01-22-24, all warning light went out and power steering was normal.

Corrective Action:

While driving the power steering was lost. The the auto hold function lit up. The collision warning light lit up. The stabilitrak system lit up. The air bag safety system lit up. Steering became very hard and made for y safe driving. Later that day 01-22-24, all warning light went out and power steering was normal.

Additional Notes:

While driving the power steering was lost. The the auto hold function lit up. The collision warning light lit up. The stabilitrak system lit up. The air bag safety system lit up. Steering became very hard and made for y safe driving. Later that day 01-22-24, all warning light went out and power steering was normal.

Manufacturer: CADILLAC
Mfg Campaign: 11567425
Notice Date: Jan 24, 2024
Recall Date: Jan 24, 2024
General Motors, Llc
Campaign: 11567425 Other
Jan 24, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

While driving the power steering was lost. The the auto hold function lit up. The collision warning light lit up. The stabilitrak system lit up. The air bag safety system lit up. Steering became very hard and made for y safe driving. Later that day 01-22-24, all warning light went out and power steering was normal.

Corrective Action:

While driving the power steering was lost. The the auto hold function lit up. The collision warning light lit up. The stabilitrak system lit up. The air bag safety system lit up. Steering became very hard and made for y safe driving. Later that day 01-22-24, all warning light went out and power steering was normal.

Additional Notes:

While driving the power steering was lost. The the auto hold function lit up. The collision warning light lit up. The stabilitrak system lit up. The air bag safety system lit up. Steering became very hard and made for y safe driving. Later that day 01-22-24, all warning light went out and power steering was normal.

Manufacturer: CADILLAC
Mfg Campaign: 11567425
Notice Date: Jan 24, 2024
Recall Date: Jan 24, 2024
General Motors, Llc
Campaign: 11470678 Other
Jun 23, 2022
Defect Description:

TIRES:SIDEWALL

Potential Consequences:

235 40 80 run flat Both front and rear passenger tires no damage to rim less that 10k miles

Corrective Action:

235 40 80 run flat Both front and rear passenger tires no damage to rim less that 10k miles

Additional Notes:

235 40 80 run flat Both front and rear passenger tires no damage to rim less that 10k miles

Manufacturer: CADILLAC
Mfg Campaign: 11470678
Notice Date: Jun 23, 2022
Recall Date: Jun 23, 2022

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