Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18315
Recall Date: Sep 26, 2018
Consumer Complaints
26 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I had taken my car in while it was under warranty for my motor the car wouldn’t move at all or start. They said it was a cylinder so they replaced the one cylinder and didn’t check any others. Just recently in January 2025 I took it back to the dealer for the same issues and they told me I need a whole new motor. Now the car is out of warranty. They charged me close to $1000 just to diagnose the car and tell me I need a They charge me close to $1000 just to diagnose the car and tell me I need a new motor. Apparently the other side of the motor they didn’t check had failed. Also my running boards were taken to the dealer for not working properly and they didn’t fix them while under warranty and now it’s still doing the same thing. Now my air condition isn’t blowing cold air I have taken it to the dealer. They claim I have different kind of freon, but I never replaced the Freon. It’s original to the car when it was purchased. They are charging me $1100 just to diagnose the vehicle.
Corrective Action:
I had taken my car in while it was under warranty for my motor the car wouldn’t move at all or start. They said it was a cylinder so they replaced the one cylinder and didn’t check any others. Just recently in January 2025 I took it back to the dealer for the same issues and they told me I need a whole new motor. Now the car is out of warranty. They charged me close to $1000 just to diagnose the car and tell me I need a They charge me close to $1000 just to diagnose the car and tell me I need a new motor. Apparently the other side of the motor they didn’t check had failed. Also my running boards were taken to the dealer for not working properly and they didn’t fix them while under warranty and now it’s still doing the same thing. Now my air condition isn’t blowing cold air I have taken it to the dealer. They claim I have different kind of freon, but I never replaced the Freon. It’s original to the car when it was purchased. They are charging me $1100 just to diagnose the vehicle.
Additional Notes:
I had taken my car in while it was under warranty for my motor the car wouldn’t move at all or start. They said it was a cylinder so they replaced the one cylinder and didn’t check any others. Just recently in January 2025 I took it back to the dealer for the same issues and they told me I need a whole new motor. Now the car is out of warranty. They charged me close to $1000 just to diagnose the car and tell me I need a They charge me close to $1000 just to diagnose the car and tell me I need a new motor. Apparently the other side of the motor they didn’t check had failed. Also my running boards were taken to the dealer for not working properly and they didn’t fix them while under warranty and now it’s still doing the same thing. Now my air condition isn’t blowing cold air I have taken it to the dealer. They claim I have different kind of freon, but I never replaced the Freon. It’s original to the car when it was purchased. They are charging me $1100 just to diagnose the vehicle.
Mfg Campaign: 11667681
Recall Date: Jun 18, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I had taken my car in while it was under warranty for my motor the car wouldn’t move at all or start. They said it was a cylinder so they replaced the one cylinder and didn’t check any others. Just recently in January 2025 I took it back to the dealer for the same issues and they told me I need a whole new motor. Now the car is out of warranty. They charged me close to $1000 just to diagnose the car and tell me I need a They charge me close to $1000 just to diagnose the car and tell me I need a new motor. Apparently the other side of the motor they didn’t check had failed. Also my running boards were taken to the dealer for not working properly and they didn’t fix them while under warranty and now it’s still doing the same thing. Now my air condition isn’t blowing cold air I have taken it to the dealer. They claim I have different kind of freon, but I never replaced the Freon. It’s original to the car when it was purchased. They are charging me $1100 just to diagnose the vehicle.
Corrective Action:
I had taken my car in while it was under warranty for my motor the car wouldn’t move at all or start. They said it was a cylinder so they replaced the one cylinder and didn’t check any others. Just recently in January 2025 I took it back to the dealer for the same issues and they told me I need a whole new motor. Now the car is out of warranty. They charged me close to $1000 just to diagnose the car and tell me I need a They charge me close to $1000 just to diagnose the car and tell me I need a new motor. Apparently the other side of the motor they didn’t check had failed. Also my running boards were taken to the dealer for not working properly and they didn’t fix them while under warranty and now it’s still doing the same thing. Now my air condition isn’t blowing cold air I have taken it to the dealer. They claim I have different kind of freon, but I never replaced the Freon. It’s original to the car when it was purchased. They are charging me $1100 just to diagnose the vehicle.
Additional Notes:
I had taken my car in while it was under warranty for my motor the car wouldn’t move at all or start. They said it was a cylinder so they replaced the one cylinder and didn’t check any others. Just recently in January 2025 I took it back to the dealer for the same issues and they told me I need a whole new motor. Now the car is out of warranty. They charged me close to $1000 just to diagnose the car and tell me I need a They charge me close to $1000 just to diagnose the car and tell me I need a new motor. Apparently the other side of the motor they didn’t check had failed. Also my running boards were taken to the dealer for not working properly and they didn’t fix them while under warranty and now it’s still doing the same thing. Now my air condition isn’t blowing cold air I have taken it to the dealer. They claim I have different kind of freon, but I never replaced the Freon. It’s original to the car when it was purchased. They are charging me $1100 just to diagnose the vehicle.
Mfg Campaign: 11667681
Recall Date: Jun 18, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I had taken my car in while it was under warranty for my motor the car wouldn’t move at all or start. They said it was a cylinder so they replaced the one cylinder and didn’t check any others. Just recently in January 2025 I took it back to the dealer for the same issues and they told me I need a whole new motor. Now the car is out of warranty. They charged me close to $1000 just to diagnose the car and tell me I need a They charge me close to $1000 just to diagnose the car and tell me I need a new motor. Apparently the other side of the motor they didn’t check had failed. Also my running boards were taken to the dealer for not working properly and they didn’t fix them while under warranty and now it’s still doing the same thing. Now my air condition isn’t blowing cold air I have taken it to the dealer. They claim I have different kind of freon, but I never replaced the Freon. It’s original to the car when it was purchased. They are charging me $1100 just to diagnose the vehicle.
Corrective Action:
I had taken my car in while it was under warranty for my motor the car wouldn’t move at all or start. They said it was a cylinder so they replaced the one cylinder and didn’t check any others. Just recently in January 2025 I took it back to the dealer for the same issues and they told me I need a whole new motor. Now the car is out of warranty. They charged me close to $1000 just to diagnose the car and tell me I need a They charge me close to $1000 just to diagnose the car and tell me I need a new motor. Apparently the other side of the motor they didn’t check had failed. Also my running boards were taken to the dealer for not working properly and they didn’t fix them while under warranty and now it’s still doing the same thing. Now my air condition isn’t blowing cold air I have taken it to the dealer. They claim I have different kind of freon, but I never replaced the Freon. It’s original to the car when it was purchased. They are charging me $1100 just to diagnose the vehicle.
Additional Notes:
I had taken my car in while it was under warranty for my motor the car wouldn’t move at all or start. They said it was a cylinder so they replaced the one cylinder and didn’t check any others. Just recently in January 2025 I took it back to the dealer for the same issues and they told me I need a whole new motor. Now the car is out of warranty. They charged me close to $1000 just to diagnose the car and tell me I need a They charge me close to $1000 just to diagnose the car and tell me I need a new motor. Apparently the other side of the motor they didn’t check had failed. Also my running boards were taken to the dealer for not working properly and they didn’t fix them while under warranty and now it’s still doing the same thing. Now my air condition isn’t blowing cold air I have taken it to the dealer. They claim I have different kind of freon, but I never replaced the Freon. It’s original to the car when it was purchased. They are charging me $1100 just to diagnose the vehicle.
Mfg Campaign: 11667681
Recall Date: Jun 18, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, the vehicle was shaking violently. No warning light was illuminated. The contact pulled over and contacted an independent mechanic. The check engine warning light was then illuminated. The vehicle was taken to the independent mechanic, who diagnosed that there was a misfire in cylinder #5. The spark plugs were replaced, and the oil was changed, but the failure persisted. The vehicle was taken back to the independent mechanic, who discovered metal shavings in the engine and determined that the camshafts and lifters needed to be replaced. The vehicle was then taken to the dealer, who also determined that there was a misfire in cylinder #5 and recommended that the engine be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the year and VIN were not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,700.
Corrective Action:
The contact owns a 2019 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, the vehicle was shaking violently. No warning light was illuminated. The contact pulled over and contacted an independent mechanic. The check engine warning light was then illuminated. The vehicle was taken to the independent mechanic, who diagnosed that there was a misfire in cylinder #5. The spark plugs were replaced, and the oil was changed, but the failure persisted. The vehicle was taken back to the independent mechanic, who discovered metal shavings in the engine and determined that the camshafts and lifters needed to be replaced. The vehicle was then taken to the dealer, who also determined that there was a misfire in cylinder #5 and recommended that the engine be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the year and VIN were not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,700.
Additional Notes:
The contact owns a 2019 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, the vehicle was shaking violently. No warning light was illuminated. The contact pulled over and contacted an independent mechanic. The check engine warning light was then illuminated. The vehicle was taken to the independent mechanic, who diagnosed that there was a misfire in cylinder #5. The spark plugs were replaced, and the oil was changed, but the failure persisted. The vehicle was taken back to the independent mechanic, who discovered metal shavings in the engine and determined that the camshafts and lifters needed to be replaced. The vehicle was then taken to the dealer, who also determined that there was a misfire in cylinder #5 and recommended that the engine be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the year and VIN were not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,700.
Mfg Campaign: 11659491
Recall Date: May 7, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Lifters and camshaft went bad even though I'm fully on top Of maintenance. My engine began to seize up Luckily I was not out on the expressWay. Took it to a reputable mechanic who confirmed the problem all the repairs cost me $6,700. No warning light or check engine came on even though there was a serious issue.
Corrective Action:
Lifters and camshaft went bad even though I'm fully on top Of maintenance. My engine began to seize up Luckily I was not out on the expressWay. Took it to a reputable mechanic who confirmed the problem all the repairs cost me $6,700. No warning light or check engine came on even though there was a serious issue.
Additional Notes:
Lifters and camshaft went bad even though I'm fully on top Of maintenance. My engine began to seize up Luckily I was not out on the expressWay. Took it to a reputable mechanic who confirmed the problem all the repairs cost me $6,700. No warning light or check engine came on even though there was a serious issue.
Mfg Campaign: 11657037
Recall Date: Apr 27, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Cadillac Escalade ESV. The contact stated while driving at an undisclosed speed, the transmission was shifting rough. While at a stop light, the vehicle jerked abnormally. There was a hard acceleration while driving the vehicle. The contact stated while driving 55 MPH on the highway, the transmission was shifting hard. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign: 24V797000 (Power Train). The vehicle was taken to an independent mechanic who determined that the failure was related to the automatic transmission valve body. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no recall coverage on the VIN. The failure mileage was approximately 149,050.
Corrective Action:
The contact owns a 2019 Cadillac Escalade ESV. The contact stated while driving at an undisclosed speed, the transmission was shifting rough. While at a stop light, the vehicle jerked abnormally. There was a hard acceleration while driving the vehicle. The contact stated while driving 55 MPH on the highway, the transmission was shifting hard. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign: 24V797000 (Power Train). The vehicle was taken to an independent mechanic who determined that the failure was related to the automatic transmission valve body. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no recall coverage on the VIN. The failure mileage was approximately 149,050.
Additional Notes:
The contact owns a 2019 Cadillac Escalade ESV. The contact stated while driving at an undisclosed speed, the transmission was shifting rough. While at a stop light, the vehicle jerked abnormally. There was a hard acceleration while driving the vehicle. The contact stated while driving 55 MPH on the highway, the transmission was shifting hard. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign: 24V797000 (Power Train). The vehicle was taken to an independent mechanic who determined that the failure was related to the automatic transmission valve body. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no recall coverage on the VIN. The failure mileage was approximately 149,050.
Mfg Campaign: 11644729
Recall Date: Feb 25, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Cadillac Escalade ESV. The contact stated while driving at an undisclosed speed, the transmission was shifting rough. While at a stop light, the vehicle jerked abnormally. There was a hard acceleration while driving the vehicle. The contact stated while driving 55 MPH on the highway, the transmission was shifting hard. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign: 24V797000 (Power Train). The vehicle was taken to an independent mechanic who determined that the failure was related to the automatic transmission valve body. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no recall coverage on the VIN. The failure mileage was approximately 149,050.
Corrective Action:
The contact owns a 2019 Cadillac Escalade ESV. The contact stated while driving at an undisclosed speed, the transmission was shifting rough. While at a stop light, the vehicle jerked abnormally. There was a hard acceleration while driving the vehicle. The contact stated while driving 55 MPH on the highway, the transmission was shifting hard. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign: 24V797000 (Power Train). The vehicle was taken to an independent mechanic who determined that the failure was related to the automatic transmission valve body. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no recall coverage on the VIN. The failure mileage was approximately 149,050.
Additional Notes:
The contact owns a 2019 Cadillac Escalade ESV. The contact stated while driving at an undisclosed speed, the transmission was shifting rough. While at a stop light, the vehicle jerked abnormally. There was a hard acceleration while driving the vehicle. The contact stated while driving 55 MPH on the highway, the transmission was shifting hard. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign: 24V797000 (Power Train). The vehicle was taken to an independent mechanic who determined that the failure was related to the automatic transmission valve body. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no recall coverage on the VIN. The failure mileage was approximately 149,050.
Mfg Campaign: 11644729
Recall Date: Feb 25, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Cadillac Escalade ESV. The contact stated that while driving 45-50 MPH, the engine seized, and the vehicle stopped. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number: PE25001 (ENGINE, ENGINE AND ENGINE COOLING). The vehicle was towed to the local dealer, where it was determined that the engine needed to be replaced. The camshaft and lifters were previously replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and opened a case. The failure mileage was approximately 23,000.
Corrective Action:
The contact owns a 2019 Cadillac Escalade ESV. The contact stated that while driving 45-50 MPH, the engine seized, and the vehicle stopped. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number: PE25001 (ENGINE, ENGINE AND ENGINE COOLING). The vehicle was towed to the local dealer, where it was determined that the engine needed to be replaced. The camshaft and lifters were previously replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and opened a case. The failure mileage was approximately 23,000.
Additional Notes:
The contact owns a 2019 Cadillac Escalade ESV. The contact stated that while driving 45-50 MPH, the engine seized, and the vehicle stopped. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number: PE25001 (ENGINE, ENGINE AND ENGINE COOLING). The vehicle was towed to the local dealer, where it was determined that the engine needed to be replaced. The camshaft and lifters were previously replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and opened a case. The failure mileage was approximately 23,000.
Mfg Campaign: 11640404
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Lifters and camshaft replaced three times Engine seized up Electrical problems with the steering and Crash warning systems Been at the dealer for one year as of today it’s still there
Corrective Action:
Lifters and camshaft replaced three times Engine seized up Electrical problems with the steering and Crash warning systems Been at the dealer for one year as of today it’s still there
Additional Notes:
Lifters and camshaft replaced three times Engine seized up Electrical problems with the steering and Crash warning systems Been at the dealer for one year as of today it’s still there
Mfg Campaign: 11640210
Recall Date: Feb 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Lifters and camshaft replaced three times Engine seized up Electrical problems with the steering and Crash warning systems Been at the dealer for one year as of today it’s still there
Corrective Action:
Lifters and camshaft replaced three times Engine seized up Electrical problems with the steering and Crash warning systems Been at the dealer for one year as of today it’s still there
Additional Notes:
Lifters and camshaft replaced three times Engine seized up Electrical problems with the steering and Crash warning systems Been at the dealer for one year as of today it’s still there
Mfg Campaign: 11640210
Recall Date: Feb 2, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Lifters and camshaft replaced three times Engine seized up Electrical problems with the steering and Crash warning systems Been at the dealer for one year as of today it’s still there
Corrective Action:
Lifters and camshaft replaced three times Engine seized up Electrical problems with the steering and Crash warning systems Been at the dealer for one year as of today it’s still there
Additional Notes:
Lifters and camshaft replaced three times Engine seized up Electrical problems with the steering and Crash warning systems Been at the dealer for one year as of today it’s still there
Mfg Campaign: 11640210
Recall Date: Feb 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle will stall when driving. Alarm sounds and engine will shut down. I can shift the car into neutral and it will re-start. I understand that this issue of stalling can damage the engine beyond repair. I believe this engine is under investigation by the NHTSA. The shop that serviced my transmission warned me about transmission failure due to what he called a garbage can. A cylinder that is prone to failure.
Corrective Action:
Vehicle will stall when driving. Alarm sounds and engine will shut down. I can shift the car into neutral and it will re-start. I understand that this issue of stalling can damage the engine beyond repair. I believe this engine is under investigation by the NHTSA. The shop that serviced my transmission warned me about transmission failure due to what he called a garbage can. A cylinder that is prone to failure.
Additional Notes:
Vehicle will stall when driving. Alarm sounds and engine will shut down. I can shift the car into neutral and it will re-start. I understand that this issue of stalling can damage the engine beyond repair. I believe this engine is under investigation by the NHTSA. The shop that serviced my transmission warned me about transmission failure due to what he called a garbage can. A cylinder that is prone to failure.
Mfg Campaign: 11638710
Recall Date: Jan 27, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle will stall when driving. Alarm sounds and engine will shut down. I can shift the car into neutral and it will re-start. I understand that this issue of stalling can damage the engine beyond repair. I believe this engine is under investigation by the NHTSA. The shop that serviced my transmission warned me about transmission failure due to what he called a garbage can. A cylinder that is prone to failure.
Corrective Action:
Vehicle will stall when driving. Alarm sounds and engine will shut down. I can shift the car into neutral and it will re-start. I understand that this issue of stalling can damage the engine beyond repair. I believe this engine is under investigation by the NHTSA. The shop that serviced my transmission warned me about transmission failure due to what he called a garbage can. A cylinder that is prone to failure.
Additional Notes:
Vehicle will stall when driving. Alarm sounds and engine will shut down. I can shift the car into neutral and it will re-start. I understand that this issue of stalling can damage the engine beyond repair. I believe this engine is under investigation by the NHTSA. The shop that serviced my transmission warned me about transmission failure due to what he called a garbage can. A cylinder that is prone to failure.
Mfg Campaign: 11638710
Recall Date: Jan 27, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On December 13, 2024, my 2019 Cadillac Escalade ESV experienced a critical engine failure, requiring it to be towed to the dealership. I had taken delivery of the vehicle just one month prior, on November 13, 2024. The dealership informed me that the engine required a rebuild, including replacement of the lifters. The mechanic who worked on the vehicle stated that the engine had undergone a previous repair for the same issue and that the camshaft was also damaged. This incident posed a significant safety risk. The engine failure occurred while the vehicle was in operation, potentially leading to a loss of control and an accident. [Additional Information] Component/System Failure: Engine, specifically lifters and camshaft. The failed components are available for inspection upon request. Safety Risk: Potential loss of control of the vehicle due to engine failure. Confirmation of Problem: The problem was confirmed by the dealership service center. Inspection: The vehicle and the failed components have been inspected by the dealership service center. Warning Lamps/Messages: Flashing check engine light, brake system failure, emissions system failure, antilock braking system failure, and power train failure. [Request] I request that the NHTSA investigate this matter to determine if there is a systemic defect with the 2019 Cadillac Escalade ESV's engine. This is the second documented engine failure, indicating a potential safety hazard for all owners of this vehicle model.
Corrective Action:
On December 13, 2024, my 2019 Cadillac Escalade ESV experienced a critical engine failure, requiring it to be towed to the dealership. I had taken delivery of the vehicle just one month prior, on November 13, 2024. The dealership informed me that the engine required a rebuild, including replacement of the lifters. The mechanic who worked on the vehicle stated that the engine had undergone a previous repair for the same issue and that the camshaft was also damaged. This incident posed a significant safety risk. The engine failure occurred while the vehicle was in operation, potentially leading to a loss of control and an accident. [Additional Information] Component/System Failure: Engine, specifically lifters and camshaft. The failed components are available for inspection upon request. Safety Risk: Potential loss of control of the vehicle due to engine failure. Confirmation of Problem: The problem was confirmed by the dealership service center. Inspection: The vehicle and the failed components have been inspected by the dealership service center. Warning Lamps/Messages: Flashing check engine light, brake system failure, emissions system failure, antilock braking system failure, and power train failure. [Request] I request that the NHTSA investigate this matter to determine if there is a systemic defect with the 2019 Cadillac Escalade ESV's engine. This is the second documented engine failure, indicating a potential safety hazard for all owners of this vehicle model.
Additional Notes:
On December 13, 2024, my 2019 Cadillac Escalade ESV experienced a critical engine failure, requiring it to be towed to the dealership. I had taken delivery of the vehicle just one month prior, on November 13, 2024. The dealership informed me that the engine required a rebuild, including replacement of the lifters. The mechanic who worked on the vehicle stated that the engine had undergone a previous repair for the same issue and that the camshaft was also damaged. This incident posed a significant safety risk. The engine failure occurred while the vehicle was in operation, potentially leading to a loss of control and an accident. [Additional Information] Component/System Failure: Engine, specifically lifters and camshaft. The failed components are available for inspection upon request. Safety Risk: Potential loss of control of the vehicle due to engine failure. Confirmation of Problem: The problem was confirmed by the dealership service center. Inspection: The vehicle and the failed components have been inspected by the dealership service center. Warning Lamps/Messages: Flashing check engine light, brake system failure, emissions system failure, antilock braking system failure, and power train failure. [Request] I request that the NHTSA investigate this matter to determine if there is a systemic defect with the 2019 Cadillac Escalade ESV's engine. This is the second documented engine failure, indicating a potential safety hazard for all owners of this vehicle model.
Mfg Campaign: 11638386
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The tire pressure guage reads the opposite tire. Causes allot of confusion and is a safety concern for anyone who owns the car.
Corrective Action:
The tire pressure guage reads the opposite tire. Causes allot of confusion and is a safety concern for anyone who owns the car.
Additional Notes:
The tire pressure guage reads the opposite tire. Causes allot of confusion and is a safety concern for anyone who owns the car.
Mfg Campaign: 11604768
Recall Date: Jul 26, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Power Step / Running Boards do not operate as intended, especially on the driver's side. They are not deploying or retracting as they should, possibly leading to personal injury, ie. spain ankles, injury to the knees, legs and or backs of individuals, who assume the Power Step has deployed before entering or exiting the vehicle. I am seeking a recall be established concerning this matter, and a class action suit against General Motors be developed immediately. I have had my vehicle inspected, at a dealership, as many owners have, with nothing being found. Only to leave in disgust, and have to live with this daily issue. Something needs to be done about this problem, these are some very expensive vehicles, and owners like myself should not have to deal with this persist issue.
Corrective Action:
The Power Step / Running Boards do not operate as intended, especially on the driver's side. They are not deploying or retracting as they should, possibly leading to personal injury, ie. spain ankles, injury to the knees, legs and or backs of individuals, who assume the Power Step has deployed before entering or exiting the vehicle. I am seeking a recall be established concerning this matter, and a class action suit against General Motors be developed immediately. I have had my vehicle inspected, at a dealership, as many owners have, with nothing being found. Only to leave in disgust, and have to live with this daily issue. Something needs to be done about this problem, these are some very expensive vehicles, and owners like myself should not have to deal with this persist issue.
Additional Notes:
The Power Step / Running Boards do not operate as intended, especially on the driver's side. They are not deploying or retracting as they should, possibly leading to personal injury, ie. spain ankles, injury to the knees, legs and or backs of individuals, who assume the Power Step has deployed before entering or exiting the vehicle. I am seeking a recall be established concerning this matter, and a class action suit against General Motors be developed immediately. I have had my vehicle inspected, at a dealership, as many owners have, with nothing being found. Only to leave in disgust, and have to live with this daily issue. Something needs to be done about this problem, these are some very expensive vehicles, and owners like myself should not have to deal with this persist issue.
Mfg Campaign: 11528007
Recall Date: Jun 20, 2023
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The Power Step / Running Boards do not operate as intended, especially on the driver's side. They are not deploying or retracting as they should, possibly leading to personal injury, ie. spain ankles, injury to the knees, legs and or backs of individuals, who assume the Power Step has deployed before entering or exiting the vehicle. I am seeking a recall be established concerning this matter, and a class action suit against General Motors be developed immediately. I have had my vehicle inspected, at a dealership, as many owners have, with nothing being found. Only to leave in disgust, and have to live with this daily issue. Something needs to be done about this problem, these are some very expensive vehicles, and owners like myself should not have to deal with this persist issue.
Corrective Action:
The Power Step / Running Boards do not operate as intended, especially on the driver's side. They are not deploying or retracting as they should, possibly leading to personal injury, ie. spain ankles, injury to the knees, legs and or backs of individuals, who assume the Power Step has deployed before entering or exiting the vehicle. I am seeking a recall be established concerning this matter, and a class action suit against General Motors be developed immediately. I have had my vehicle inspected, at a dealership, as many owners have, with nothing being found. Only to leave in disgust, and have to live with this daily issue. Something needs to be done about this problem, these are some very expensive vehicles, and owners like myself should not have to deal with this persist issue.
Additional Notes:
The Power Step / Running Boards do not operate as intended, especially on the driver's side. They are not deploying or retracting as they should, possibly leading to personal injury, ie. spain ankles, injury to the knees, legs and or backs of individuals, who assume the Power Step has deployed before entering or exiting the vehicle. I am seeking a recall be established concerning this matter, and a class action suit against General Motors be developed immediately. I have had my vehicle inspected, at a dealership, as many owners have, with nothing being found. Only to leave in disgust, and have to live with this daily issue. Something needs to be done about this problem, these are some very expensive vehicles, and owners like myself should not have to deal with this persist issue.
Mfg Campaign: 11528007
Recall Date: Jun 20, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Power Step / Running Boards do not operate as intended, especially on the driver's side. They are not deploying or retracting as they should, possibly leading to personal injury, ie. spain ankles, injury to the knees, legs and or backs of individuals, who assume the Power Step has deployed before entering or exiting the vehicle. I am seeking a recall be established concerning this matter, and a class action suit against General Motors be developed immediately. I have had my vehicle inspected, at a dealership, as many owners have, with nothing being found. Only to leave in disgust, and have to live with this daily issue. Something needs to be done about this problem, these are some very expensive vehicles, and owners like myself should not have to deal with this persist issue.
Corrective Action:
The Power Step / Running Boards do not operate as intended, especially on the driver's side. They are not deploying or retracting as they should, possibly leading to personal injury, ie. spain ankles, injury to the knees, legs and or backs of individuals, who assume the Power Step has deployed before entering or exiting the vehicle. I am seeking a recall be established concerning this matter, and a class action suit against General Motors be developed immediately. I have had my vehicle inspected, at a dealership, as many owners have, with nothing being found. Only to leave in disgust, and have to live with this daily issue. Something needs to be done about this problem, these are some very expensive vehicles, and owners like myself should not have to deal with this persist issue.
Additional Notes:
The Power Step / Running Boards do not operate as intended, especially on the driver's side. They are not deploying or retracting as they should, possibly leading to personal injury, ie. spain ankles, injury to the knees, legs and or backs of individuals, who assume the Power Step has deployed before entering or exiting the vehicle. I am seeking a recall be established concerning this matter, and a class action suit against General Motors be developed immediately. I have had my vehicle inspected, at a dealership, as many owners have, with nothing being found. Only to leave in disgust, and have to live with this daily issue. Something needs to be done about this problem, these are some very expensive vehicles, and owners like myself should not have to deal with this persist issue.
Mfg Campaign: 11528007
Recall Date: Jun 20, 2023
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The power retractable running boards do not always deploy. This has caused me to almost fall to the ground a few times. I have taken it to the dealer at least 5 times and each time they say nothings wrong or they can't find anything even when it happens to them. This form will not let me fill in miles. Right now there are 32k on my vehicle. This happens when I am parked.
Corrective Action:
The power retractable running boards do not always deploy. This has caused me to almost fall to the ground a few times. I have taken it to the dealer at least 5 times and each time they say nothings wrong or they can't find anything even when it happens to them. This form will not let me fill in miles. Right now there are 32k on my vehicle. This happens when I am parked.
Additional Notes:
The power retractable running boards do not always deploy. This has caused me to almost fall to the ground a few times. I have taken it to the dealer at least 5 times and each time they say nothings wrong or they can't find anything even when it happens to them. This form will not let me fill in miles. Right now there are 32k on my vehicle. This happens when I am parked.
Mfg Campaign: 11525708
Recall Date: Jun 6, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle caught on fire while owner was driving. Owner reported small puff of black smoke prior to fire.
Corrective Action:
Vehicle caught on fire while owner was driving. Owner reported small puff of black smoke prior to fire.
Additional Notes:
Vehicle caught on fire while owner was driving. Owner reported small puff of black smoke prior to fire.
Mfg Campaign: 11456785
Recall Date: Mar 15, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury