CADILLAC ESCALADE ESV 2020

Complete listing of complaints and recalls for this vehicle

19
Complaints
3
Recalls

Complaints & Recalls

19 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 21V115000 SAFETY RECALL
33.8K Vehicles Affected
Recall Date: Feb 25, 2021
Safety Issue:

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

Potential Risk:
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N212329050
Notice Date: Mar 22, 2021
Recall Date: Feb 25, 2021
General Motors Llc
NHTSA Campaign: 19V837000 SAFETY RECALL
502 Vehicles Affected
Recall Date: Nov 21, 2019
Safety Issue:

General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.

Potential Risk:
Over-pressurization can crack the fuel pump and cause leaks, increasing the risk of a fire in the presence of an ignition source.
FREE Recall Solution:
GM will notify owners, and dealers will replace the fuel pump, free of charge. The recall began December 18, 2019. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192283991.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N192283991
Notice Date: Dec 18, 2019
Recall Date: Nov 21, 2019

Consumer Complaints

19 Complaints
General Motors, Llc
Campaign: 11662573 Other
May 22, 2025
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2020 Cadillac Escalade ESV. The contact stated that while at a complete stop at the red traffic light, the check engine warning light illuminated. The vehicle was steered to the side of the road and turned off. The contact stated that upon attempting to restart the vehicle, the vehicle to restart. The vehicle was towed to a certified independent mechanic, where the contact was informed that the engine had failed. The vehicle was not repaired. The mechanic contacted an unknown dealer. The manufacturer was notified of the failure. The failure mileage was approximately 105,000.

Corrective Action:

The contact owns a 2020 Cadillac Escalade ESV. The contact stated that while at a complete stop at the red traffic light, the check engine warning light illuminated. The vehicle was steered to the side of the road and turned off. The contact stated that upon attempting to restart the vehicle, the vehicle to restart. The vehicle was towed to a certified independent mechanic, where the contact was informed that the engine had failed. The vehicle was not repaired. The mechanic contacted an unknown dealer. The manufacturer was notified of the failure. The failure mileage was approximately 105,000.

Additional Notes:

The contact owns a 2020 Cadillac Escalade ESV. The contact stated that while at a complete stop at the red traffic light, the check engine warning light illuminated. The vehicle was steered to the side of the road and turned off. The contact stated that upon attempting to restart the vehicle, the vehicle to restart. The vehicle was towed to a certified independent mechanic, where the contact was informed that the engine had failed. The vehicle was not repaired. The mechanic contacted an unknown dealer. The manufacturer was notified of the failure. The failure mileage was approximately 105,000.

Manufacturer: CADILLAC
Mfg Campaign: 11662573
Notice Date: May 22, 2025
Recall Date: May 22, 2025
General Motors, Llc
Campaign: 11660803 Other
May 13, 2025
Defect Description:

ENGINE

Potential Consequences:

The engine had lost power without warning. While driving at low speed.

Corrective Action:

The engine had lost power without warning. While driving at low speed.

Additional Notes:

The engine had lost power without warning. While driving at low speed.

Manufacturer: CADILLAC
Mfg Campaign: 11660803
Notice Date: May 13, 2025
Recall Date: May 13, 2025
General Motors, Llc
Campaign: 11659358 Other
May 6, 2025
Defect Description:

ENGINE

Potential Consequences:

Knocking noise coming from engine. Chirp noise coming from camshaft, and coils. Cylinder 7 misfiring, metal found in oil. I took my car to the Dealer because of vibration. Replaced 4 tires, balanced and aligned front end, that did not fix the problem. I took it back to the dealer balanced again and repaired valve stem, that still did not fix the vibration. I took the vehicle to 2 other places, balanced the tires again, replaced rear brakes, rotors, shocks still did not fix the vibration. Took the vehicle back to the dealer again, they road force balanced the tires, that still did not fix the problem. I returned home and the next day started the vehicle and heard a bad noise. Towed it to the Dealer they diagnosed engine failure with no warning.

Corrective Action:

Knocking noise coming from engine. Chirp noise coming from camshaft, and coils. Cylinder 7 misfiring, metal found in oil. I took my car to the Dealer because of vibration. Replaced 4 tires, balanced and aligned front end, that did not fix the problem. I took it back to the dealer balanced again and repaired valve stem, that still did not fix the vibration. I took the vehicle to 2 other places, balanced the tires again, replaced rear brakes, rotors, shocks still did not fix the vibration. Took the vehicle back to the dealer again, they road force balanced the tires, that still did not fix the problem. I returned home and the next day started the vehicle and heard a bad noise. Towed it to the Dealer they diagnosed engine failure with no warning.

Additional Notes:

Knocking noise coming from engine. Chirp noise coming from camshaft, and coils. Cylinder 7 misfiring, metal found in oil. I took my car to the Dealer because of vibration. Replaced 4 tires, balanced and aligned front end, that did not fix the problem. I took it back to the dealer balanced again and repaired valve stem, that still did not fix the vibration. I took the vehicle to 2 other places, balanced the tires again, replaced rear brakes, rotors, shocks still did not fix the vibration. Took the vehicle back to the dealer again, they road force balanced the tires, that still did not fix the problem. I returned home and the next day started the vehicle and heard a bad noise. Towed it to the Dealer they diagnosed engine failure with no warning.

Manufacturer: CADILLAC
Mfg Campaign: 11659358
Notice Date: May 6, 2025
Recall Date: May 6, 2025
General Motors, Llc
Campaign: 11657146 Other
Apr 28, 2025
Defect Description:

ENGINE

Potential Consequences:

I learned that General Motors issued a voluntary recall for engine issues covering 2021 through 2024. I have a 2020 with the same exact engine problem. Basically, the engine completely failed when driving and now I'm stuck making payments on a car that is useless.

Corrective Action:

I learned that General Motors issued a voluntary recall for engine issues covering 2021 through 2024. I have a 2020 with the same exact engine problem. Basically, the engine completely failed when driving and now I'm stuck making payments on a car that is useless.

Additional Notes:

I learned that General Motors issued a voluntary recall for engine issues covering 2021 through 2024. I have a 2020 with the same exact engine problem. Basically, the engine completely failed when driving and now I'm stuck making payments on a car that is useless.

Manufacturer: CADILLAC
Mfg Campaign: 11657146
Notice Date: Apr 28, 2025
Recall Date: Apr 28, 2025
General Motors, Llc
Campaign: 11639250 Other
Jan 29, 2025
Defect Description:

ENGINE

Potential Consequences:

We had a catastrophic engine failure when it seized up due to the rod bearing wear issue I read yesterday that your agency was investigating. I was told I need a new engine by my mechanic. Please reach out if you need more information. [XXX][XXX]

Corrective Action:

We had a catastrophic engine failure when it seized up due to the rod bearing wear issue I read yesterday that your agency was investigating. I was told I need a new engine by my mechanic. Please reach out if you need more information. [XXX][XXX]

Additional Notes:

We had a catastrophic engine failure when it seized up due to the rod bearing wear issue I read yesterday that your agency was investigating. I was told I need a new engine by my mechanic. Please reach out if you need more information. [XXX][XXX]

Manufacturer: CADILLAC
Mfg Campaign: 11639250
Notice Date: Jan 29, 2025
Recall Date: Jan 29, 2025
General Motors, Llc
Campaign: 11577251 Other
Mar 13, 2024
Defect Description:

WHEELS

Potential Consequences:

Right front wheel fell off, traction control system and forward collision system were disabled, leaving me stranded on I75.

Corrective Action:

Right front wheel fell off, traction control system and forward collision system were disabled, leaving me stranded on I75.

Additional Notes:

Right front wheel fell off, traction control system and forward collision system were disabled, leaving me stranded on I75.

Manufacturer: CADILLAC
Mfg Campaign: 11577251
Notice Date: Mar 13, 2024
Recall Date: Mar 13, 2024
General Motors, Llc
Campaign: 11577251 Other
Mar 13, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Right front wheel fell off, traction control system and forward collision system were disabled, leaving me stranded on I75.

Corrective Action:

Right front wheel fell off, traction control system and forward collision system were disabled, leaving me stranded on I75.

Additional Notes:

Right front wheel fell off, traction control system and forward collision system were disabled, leaving me stranded on I75.

Manufacturer: CADILLAC
Mfg Campaign: 11577251
Notice Date: Mar 13, 2024
Recall Date: Mar 13, 2024
General Motors, Llc
Campaign: 11577251 Other
Mar 13, 2024
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

Right front wheel fell off, traction control system and forward collision system were disabled, leaving me stranded on I75.

Corrective Action:

Right front wheel fell off, traction control system and forward collision system were disabled, leaving me stranded on I75.

Additional Notes:

Right front wheel fell off, traction control system and forward collision system were disabled, leaving me stranded on I75.

Manufacturer: CADILLAC
Mfg Campaign: 11577251
Notice Date: Mar 13, 2024
Recall Date: Mar 13, 2024
General Motors, Llc
Campaign: 11470740 Other
Jun 23, 2022
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The contact owns a 2020 Cadillac Escalade ESV. The contact stated that while he was approaching the vehicle, the side step was extended. The vehicle was taken to the dealer for diagnosis and the actuator was replaced. The failure continued and the contact took the vehicle back to the dealer and the actuator was replaced again however, the failure continued. The manufacturer was not contacted. The failure mileage was 5,000.

Corrective Action:

The contact owns a 2020 Cadillac Escalade ESV. The contact stated that while he was approaching the vehicle, the side step was extended. The vehicle was taken to the dealer for diagnosis and the actuator was replaced. The failure continued and the contact took the vehicle back to the dealer and the actuator was replaced again however, the failure continued. The manufacturer was not contacted. The failure mileage was 5,000.

Additional Notes:

The contact owns a 2020 Cadillac Escalade ESV. The contact stated that while he was approaching the vehicle, the side step was extended. The vehicle was taken to the dealer for diagnosis and the actuator was replaced. The failure continued and the contact took the vehicle back to the dealer and the actuator was replaced again however, the failure continued. The manufacturer was not contacted. The failure mileage was 5,000.

Manufacturer: CADILLAC
Mfg Campaign: 11470740
Notice Date: Jun 23, 2022
Recall Date: Jun 23, 2022
General Motors, Llc
Campaign: 11444787 Other
Dec 23, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

March of this year while on vacation in South Carolina this vehicle had a partial brake failure at 2145 miles. It was repaired in Charlestown S. C. at a Cadillac Dealership and shipped back to Rick Hendrick Cadillac Norfolk Virginia. On 12/21/21 the same issues resurfaced one day prior to heading to South Carolina for Christmas. The vehicle was towed to Rick Hendrick Cadillac in Norfolk Virginia where it will stay. I have loss all confidence in the brake system on that vehicle. It will not come back to my home.

Corrective Action:

March of this year while on vacation in South Carolina this vehicle had a partial brake failure at 2145 miles. It was repaired in Charlestown S. C. at a Cadillac Dealership and shipped back to Rick Hendrick Cadillac Norfolk Virginia. On 12/21/21 the same issues resurfaced one day prior to heading to South Carolina for Christmas. The vehicle was towed to Rick Hendrick Cadillac in Norfolk Virginia where it will stay. I have loss all confidence in the brake system on that vehicle. It will not come back to my home.

Additional Notes:

March of this year while on vacation in South Carolina this vehicle had a partial brake failure at 2145 miles. It was repaired in Charlestown S. C. at a Cadillac Dealership and shipped back to Rick Hendrick Cadillac Norfolk Virginia. On 12/21/21 the same issues resurfaced one day prior to heading to South Carolina for Christmas. The vehicle was towed to Rick Hendrick Cadillac in Norfolk Virginia where it will stay. I have loss all confidence in the brake system on that vehicle. It will not come back to my home.

Manufacturer: CADILLAC
Mfg Campaign: 11444787
Notice Date: Dec 23, 2021
Recall Date: Dec 23, 2021
General Motors, Llc
Campaign: 11425722 Other
1 Vehicles Affected
Jul 20, 2021
Defect Description:

AIR BAGS

Potential Consequences:

er to case number: Case#9-6698447273v 3136671128 Vera Cadillac case Escalated and I am not getting through. Just want to make sure that I made the effort to each our to dealerships and headquarters to no avail. And if this is really is what is happening, this is what really need to be done properly: per lemon vehicle with extended warranty program, with defective equipment (manufacturer’s defects)failure to service right rear tire request per fotainment alert. Plus steering wheel airbag failure to inflate and deploy upon collision, resulting internal injuries, including, but not limited to loss of smell and loss of taste due to this defective automobile. Also note: diagnostics mentioned vehicle was up for a possible recall with its fuel system.

Corrective Action:

er to case number: Case#9-6698447273v 3136671128 Vera Cadillac case Escalated and I am not getting through. Just want to make sure that I made the effort to each our to dealerships and headquarters to no avail. And if this is really is what is happening, this is what really need to be done properly: per lemon vehicle with extended warranty program, with defective equipment (manufacturer’s defects)failure to service right rear tire request per fotainment alert. Plus steering wheel airbag failure to inflate and deploy upon collision, resulting internal injuries, including, but not limited to loss of smell and loss of taste due to this defective automobile. Also note: diagnostics mentioned vehicle was up for a possible recall with its fuel system.

Additional Notes:

er to case number: Case#9-6698447273v 3136671128 Vera Cadillac case Escalated and I am not getting through. Just want to make sure that I made the effort to each our to dealerships and headquarters to no avail. And if this is really is what is happening, this is what really need to be done properly: per lemon vehicle with extended warranty program, with defective equipment (manufacturer’s defects)failure to service right rear tire request per fotainment alert. Plus steering wheel airbag failure to inflate and deploy upon collision, resulting internal injuries, including, but not limited to loss of smell and loss of taste due to this defective automobile. Also note: diagnostics mentioned vehicle was up for a possible recall with its fuel system.

Manufacturer: CADILLAC
Mfg Campaign: 11425722
Notice Date: Jul 20, 2021
Recall Date: Jul 20, 2021
General Motors, Llc
Campaign: 11425722 Other
1 Vehicles Affected
Jul 20, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

er to case number: Case#9-6698447273v 3136671128 Vera Cadillac case Escalated and I am not getting through. Just want to make sure that I made the effort to each our to dealerships and headquarters to no avail. And if this is really is what is happening, this is what really need to be done properly: per lemon vehicle with extended warranty program, with defective equipment (manufacturer’s defects)failure to service right rear tire request per fotainment alert. Plus steering wheel airbag failure to inflate and deploy upon collision, resulting internal injuries, including, but not limited to loss of smell and loss of taste due to this defective automobile. Also note: diagnostics mentioned vehicle was up for a possible recall with its fuel system.

Corrective Action:

er to case number: Case#9-6698447273v 3136671128 Vera Cadillac case Escalated and I am not getting through. Just want to make sure that I made the effort to each our to dealerships and headquarters to no avail. And if this is really is what is happening, this is what really need to be done properly: per lemon vehicle with extended warranty program, with defective equipment (manufacturer’s defects)failure to service right rear tire request per fotainment alert. Plus steering wheel airbag failure to inflate and deploy upon collision, resulting internal injuries, including, but not limited to loss of smell and loss of taste due to this defective automobile. Also note: diagnostics mentioned vehicle was up for a possible recall with its fuel system.

Additional Notes:

er to case number: Case#9-6698447273v 3136671128 Vera Cadillac case Escalated and I am not getting through. Just want to make sure that I made the effort to each our to dealerships and headquarters to no avail. And if this is really is what is happening, this is what really need to be done properly: per lemon vehicle with extended warranty program, with defective equipment (manufacturer’s defects)failure to service right rear tire request per fotainment alert. Plus steering wheel airbag failure to inflate and deploy upon collision, resulting internal injuries, including, but not limited to loss of smell and loss of taste due to this defective automobile. Also note: diagnostics mentioned vehicle was up for a possible recall with its fuel system.

Manufacturer: CADILLAC
Mfg Campaign: 11425722
Notice Date: Jul 20, 2021
Recall Date: Jul 20, 2021
General Motors, Llc
Campaign: 11425722 Other
1 Vehicles Affected
Jul 20, 2021
Defect Description:

WHEELS

Potential Consequences:

er to case number: Case#9-6698447273v 3136671128 Vera Cadillac case Escalated and I am not getting through. Just want to make sure that I made the effort to each our to dealerships and headquarters to no avail. And if this is really is what is happening, this is what really need to be done properly: per lemon vehicle with extended warranty program, with defective equipment (manufacturer’s defects)failure to service right rear tire request per fotainment alert. Plus steering wheel airbag failure to inflate and deploy upon collision, resulting internal injuries, including, but not limited to loss of smell and loss of taste due to this defective automobile. Also note: diagnostics mentioned vehicle was up for a possible recall with its fuel system.

Corrective Action:

er to case number: Case#9-6698447273v 3136671128 Vera Cadillac case Escalated and I am not getting through. Just want to make sure that I made the effort to each our to dealerships and headquarters to no avail. And if this is really is what is happening, this is what really need to be done properly: per lemon vehicle with extended warranty program, with defective equipment (manufacturer’s defects)failure to service right rear tire request per fotainment alert. Plus steering wheel airbag failure to inflate and deploy upon collision, resulting internal injuries, including, but not limited to loss of smell and loss of taste due to this defective automobile. Also note: diagnostics mentioned vehicle was up for a possible recall with its fuel system.

Additional Notes:

er to case number: Case#9-6698447273v 3136671128 Vera Cadillac case Escalated and I am not getting through. Just want to make sure that I made the effort to each our to dealerships and headquarters to no avail. And if this is really is what is happening, this is what really need to be done properly: per lemon vehicle with extended warranty program, with defective equipment (manufacturer’s defects)failure to service right rear tire request per fotainment alert. Plus steering wheel airbag failure to inflate and deploy upon collision, resulting internal injuries, including, but not limited to loss of smell and loss of taste due to this defective automobile. Also note: diagnostics mentioned vehicle was up for a possible recall with its fuel system.

Manufacturer: CADILLAC
Mfg Campaign: 11425722
Notice Date: Jul 20, 2021
Recall Date: Jul 20, 2021
General Motors, Llc
Campaign: 11384854 Other
1 Vehicles Affected
Dec 24, 2020
Defect Description:

AIR BAGS

Potential Consequences:

LOSS OF TASTE AND SMELL EXCEPT FOR BRAIN MATTER FOLLOWED BY NASAL DRIP IN BACK OF THROAT. STEERING WHEEL AIR BAG DID NOT DEPLOY. RIGHT REAR TIRE POP IN FREEWAY 94 WESTBOUND ON 13 FRIDAY NOVEMBER 2020. USAA SENT DIAGNOSTICS OF VEHICLE'S RECALL INFORMATION. CALLED MANUFACTURER OF VEHICLE TO REPORT RECALL AND DENIED OFF RECALL AND INFO ON INSURANCE DIAGNOSTICS SENT. SEE UPLOADS:

Corrective Action:

LOSS OF TASTE AND SMELL EXCEPT FOR BRAIN MATTER FOLLOWED BY NASAL DRIP IN BACK OF THROAT. STEERING WHEEL AIR BAG DID NOT DEPLOY. RIGHT REAR TIRE POP IN FREEWAY 94 WESTBOUND ON 13 FRIDAY NOVEMBER 2020. USAA SENT DIAGNOSTICS OF VEHICLE'S RECALL INFORMATION. CALLED MANUFACTURER OF VEHICLE TO REPORT RECALL AND DENIED OFF RECALL AND INFO ON INSURANCE DIAGNOSTICS SENT. SEE UPLOADS:

Additional Notes:

LOSS OF TASTE AND SMELL EXCEPT FOR BRAIN MATTER FOLLOWED BY NASAL DRIP IN BACK OF THROAT. STEERING WHEEL AIR BAG DID NOT DEPLOY. RIGHT REAR TIRE POP IN FREEWAY 94 WESTBOUND ON 13 FRIDAY NOVEMBER 2020. USAA SENT DIAGNOSTICS OF VEHICLE'S RECALL INFORMATION. CALLED MANUFACTURER OF VEHICLE TO REPORT RECALL AND DENIED OFF RECALL AND INFO ON INSURANCE DIAGNOSTICS SENT. SEE UPLOADS:

Manufacturer: CADILLAC
Mfg Campaign: 11384854
Notice Date: Dec 24, 2020
Recall Date: Dec 24, 2020
General Motors, Llc
Campaign: 11384854 Other
1 Vehicles Affected
Dec 24, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

LOSS OF TASTE AND SMELL EXCEPT FOR BRAIN MATTER FOLLOWED BY NASAL DRIP IN BACK OF THROAT. STEERING WHEEL AIR BAG DID NOT DEPLOY. RIGHT REAR TIRE POP IN FREEWAY 94 WESTBOUND ON 13 FRIDAY NOVEMBER 2020. USAA SENT DIAGNOSTICS OF VEHICLE'S RECALL INFORMATION. CALLED MANUFACTURER OF VEHICLE TO REPORT RECALL AND DENIED OFF RECALL AND INFO ON INSURANCE DIAGNOSTICS SENT. SEE UPLOADS:

Corrective Action:

LOSS OF TASTE AND SMELL EXCEPT FOR BRAIN MATTER FOLLOWED BY NASAL DRIP IN BACK OF THROAT. STEERING WHEEL AIR BAG DID NOT DEPLOY. RIGHT REAR TIRE POP IN FREEWAY 94 WESTBOUND ON 13 FRIDAY NOVEMBER 2020. USAA SENT DIAGNOSTICS OF VEHICLE'S RECALL INFORMATION. CALLED MANUFACTURER OF VEHICLE TO REPORT RECALL AND DENIED OFF RECALL AND INFO ON INSURANCE DIAGNOSTICS SENT. SEE UPLOADS:

Additional Notes:

LOSS OF TASTE AND SMELL EXCEPT FOR BRAIN MATTER FOLLOWED BY NASAL DRIP IN BACK OF THROAT. STEERING WHEEL AIR BAG DID NOT DEPLOY. RIGHT REAR TIRE POP IN FREEWAY 94 WESTBOUND ON 13 FRIDAY NOVEMBER 2020. USAA SENT DIAGNOSTICS OF VEHICLE'S RECALL INFORMATION. CALLED MANUFACTURER OF VEHICLE TO REPORT RECALL AND DENIED OFF RECALL AND INFO ON INSURANCE DIAGNOSTICS SENT. SEE UPLOADS:

Manufacturer: CADILLAC
Mfg Campaign: 11384854
Notice Date: Dec 24, 2020
Recall Date: Dec 24, 2020
General Motors, Llc
Campaign: 11384854 Other
1 Vehicles Affected
Dec 24, 2020
Defect Description:

WHEELS

Potential Consequences:

LOSS OF TASTE AND SMELL EXCEPT FOR BRAIN MATTER FOLLOWED BY NASAL DRIP IN BACK OF THROAT. STEERING WHEEL AIR BAG DID NOT DEPLOY. RIGHT REAR TIRE POP IN FREEWAY 94 WESTBOUND ON 13 FRIDAY NOVEMBER 2020. USAA SENT DIAGNOSTICS OF VEHICLE'S RECALL INFORMATION. CALLED MANUFACTURER OF VEHICLE TO REPORT RECALL AND DENIED OFF RECALL AND INFO ON INSURANCE DIAGNOSTICS SENT. SEE UPLOADS:

Corrective Action:

LOSS OF TASTE AND SMELL EXCEPT FOR BRAIN MATTER FOLLOWED BY NASAL DRIP IN BACK OF THROAT. STEERING WHEEL AIR BAG DID NOT DEPLOY. RIGHT REAR TIRE POP IN FREEWAY 94 WESTBOUND ON 13 FRIDAY NOVEMBER 2020. USAA SENT DIAGNOSTICS OF VEHICLE'S RECALL INFORMATION. CALLED MANUFACTURER OF VEHICLE TO REPORT RECALL AND DENIED OFF RECALL AND INFO ON INSURANCE DIAGNOSTICS SENT. SEE UPLOADS:

Additional Notes:

LOSS OF TASTE AND SMELL EXCEPT FOR BRAIN MATTER FOLLOWED BY NASAL DRIP IN BACK OF THROAT. STEERING WHEEL AIR BAG DID NOT DEPLOY. RIGHT REAR TIRE POP IN FREEWAY 94 WESTBOUND ON 13 FRIDAY NOVEMBER 2020. USAA SENT DIAGNOSTICS OF VEHICLE'S RECALL INFORMATION. CALLED MANUFACTURER OF VEHICLE TO REPORT RECALL AND DENIED OFF RECALL AND INFO ON INSURANCE DIAGNOSTICS SENT. SEE UPLOADS:

Manufacturer: CADILLAC
Mfg Campaign: 11384854
Notice Date: Dec 24, 2020
Recall Date: Dec 24, 2020
General Motors, Llc
Campaign: 11384282 Other
1 Vehicles Affected
Dec 20, 2020
Defect Description:

AIR BAGS

Potential Consequences:

DRIVING 94 WEST BOUND JUMPED OFF MY SEAT AND REMEMBERED I DIDN'T JUST HIT ANYTHING ON THE ROAD. TIRE PASSED ME AND SEATBELT STRANGLED ME WHEN IT PULLED. GRABBED AHOLD OF STEERING WHEEL AND MADE SURE NOT TO HIT ANY OBJECTS OR ANYONE. SOMETHING HIT MY FACE AND GOT DISCOMBOBULATED FROM THE SEATBELT. HAD TO REMEMBER THAT I NEEDED TO UNBUCKLE SEATBELT. ALL AIRBAGS DEPLOYED EXCEPT STEERING WHEEL AIRBAG VEHICLE WAS FLIPPED. CRAWLED OUT OF THE VEHICLE PICKED UP BY AMBULANCE TO HOSPITAL. NOT ON MY RIGHT TEMPLE WE'R WENT DOWN, DISCHARGED AND LOSS OF THE TASTE AND SMELL EXCEPT SMELL OF BRAIN MATTER FROM WITHIN FOLLOWED BY FLUID DRIP IN NASAL CAVITY.

Corrective Action:

DRIVING 94 WEST BOUND JUMPED OFF MY SEAT AND REMEMBERED I DIDN'T JUST HIT ANYTHING ON THE ROAD. TIRE PASSED ME AND SEATBELT STRANGLED ME WHEN IT PULLED. GRABBED AHOLD OF STEERING WHEEL AND MADE SURE NOT TO HIT ANY OBJECTS OR ANYONE. SOMETHING HIT MY FACE AND GOT DISCOMBOBULATED FROM THE SEATBELT. HAD TO REMEMBER THAT I NEEDED TO UNBUCKLE SEATBELT. ALL AIRBAGS DEPLOYED EXCEPT STEERING WHEEL AIRBAG VEHICLE WAS FLIPPED. CRAWLED OUT OF THE VEHICLE PICKED UP BY AMBULANCE TO HOSPITAL. NOT ON MY RIGHT TEMPLE WE'R WENT DOWN, DISCHARGED AND LOSS OF THE TASTE AND SMELL EXCEPT SMELL OF BRAIN MATTER FROM WITHIN FOLLOWED BY FLUID DRIP IN NASAL CAVITY.

Additional Notes:

DRIVING 94 WEST BOUND JUMPED OFF MY SEAT AND REMEMBERED I DIDN'T JUST HIT ANYTHING ON THE ROAD. TIRE PASSED ME AND SEATBELT STRANGLED ME WHEN IT PULLED. GRABBED AHOLD OF STEERING WHEEL AND MADE SURE NOT TO HIT ANY OBJECTS OR ANYONE. SOMETHING HIT MY FACE AND GOT DISCOMBOBULATED FROM THE SEATBELT. HAD TO REMEMBER THAT I NEEDED TO UNBUCKLE SEATBELT. ALL AIRBAGS DEPLOYED EXCEPT STEERING WHEEL AIRBAG VEHICLE WAS FLIPPED. CRAWLED OUT OF THE VEHICLE PICKED UP BY AMBULANCE TO HOSPITAL. NOT ON MY RIGHT TEMPLE WE'R WENT DOWN, DISCHARGED AND LOSS OF THE TASTE AND SMELL EXCEPT SMELL OF BRAIN MATTER FROM WITHIN FOLLOWED BY FLUID DRIP IN NASAL CAVITY.

Manufacturer: CADILLAC
Mfg Campaign: 11384282
Notice Date: Dec 20, 2020
Recall Date: Dec 20, 2020
General Motors, Llc
Campaign: 11384282 Other
1 Vehicles Affected
Dec 20, 2020
Defect Description:

STEERING

Potential Consequences:

DRIVING 94 WEST BOUND JUMPED OFF MY SEAT AND REMEMBERED I DIDN'T JUST HIT ANYTHING ON THE ROAD. TIRE PASSED ME AND SEATBELT STRANGLED ME WHEN IT PULLED. GRABBED AHOLD OF STEERING WHEEL AND MADE SURE NOT TO HIT ANY OBJECTS OR ANYONE. SOMETHING HIT MY FACE AND GOT DISCOMBOBULATED FROM THE SEATBELT. HAD TO REMEMBER THAT I NEEDED TO UNBUCKLE SEATBELT. ALL AIRBAGS DEPLOYED EXCEPT STEERING WHEEL AIRBAG VEHICLE WAS FLIPPED. CRAWLED OUT OF THE VEHICLE PICKED UP BY AMBULANCE TO HOSPITAL. NOT ON MY RIGHT TEMPLE WE'R WENT DOWN, DISCHARGED AND LOSS OF THE TASTE AND SMELL EXCEPT SMELL OF BRAIN MATTER FROM WITHIN FOLLOWED BY FLUID DRIP IN NASAL CAVITY.

Corrective Action:

DRIVING 94 WEST BOUND JUMPED OFF MY SEAT AND REMEMBERED I DIDN'T JUST HIT ANYTHING ON THE ROAD. TIRE PASSED ME AND SEATBELT STRANGLED ME WHEN IT PULLED. GRABBED AHOLD OF STEERING WHEEL AND MADE SURE NOT TO HIT ANY OBJECTS OR ANYONE. SOMETHING HIT MY FACE AND GOT DISCOMBOBULATED FROM THE SEATBELT. HAD TO REMEMBER THAT I NEEDED TO UNBUCKLE SEATBELT. ALL AIRBAGS DEPLOYED EXCEPT STEERING WHEEL AIRBAG VEHICLE WAS FLIPPED. CRAWLED OUT OF THE VEHICLE PICKED UP BY AMBULANCE TO HOSPITAL. NOT ON MY RIGHT TEMPLE WE'R WENT DOWN, DISCHARGED AND LOSS OF THE TASTE AND SMELL EXCEPT SMELL OF BRAIN MATTER FROM WITHIN FOLLOWED BY FLUID DRIP IN NASAL CAVITY.

Additional Notes:

DRIVING 94 WEST BOUND JUMPED OFF MY SEAT AND REMEMBERED I DIDN'T JUST HIT ANYTHING ON THE ROAD. TIRE PASSED ME AND SEATBELT STRANGLED ME WHEN IT PULLED. GRABBED AHOLD OF STEERING WHEEL AND MADE SURE NOT TO HIT ANY OBJECTS OR ANYONE. SOMETHING HIT MY FACE AND GOT DISCOMBOBULATED FROM THE SEATBELT. HAD TO REMEMBER THAT I NEEDED TO UNBUCKLE SEATBELT. ALL AIRBAGS DEPLOYED EXCEPT STEERING WHEEL AIRBAG VEHICLE WAS FLIPPED. CRAWLED OUT OF THE VEHICLE PICKED UP BY AMBULANCE TO HOSPITAL. NOT ON MY RIGHT TEMPLE WE'R WENT DOWN, DISCHARGED AND LOSS OF THE TASTE AND SMELL EXCEPT SMELL OF BRAIN MATTER FROM WITHIN FOLLOWED BY FLUID DRIP IN NASAL CAVITY.

Manufacturer: CADILLAC
Mfg Campaign: 11384282
Notice Date: Dec 20, 2020
Recall Date: Dec 20, 2020
General Motors, Llc
Campaign: 11384282 Other
1 Vehicles Affected
Dec 20, 2020
Defect Description:

WHEELS

Potential Consequences:

DRIVING 94 WEST BOUND JUMPED OFF MY SEAT AND REMEMBERED I DIDN'T JUST HIT ANYTHING ON THE ROAD. TIRE PASSED ME AND SEATBELT STRANGLED ME WHEN IT PULLED. GRABBED AHOLD OF STEERING WHEEL AND MADE SURE NOT TO HIT ANY OBJECTS OR ANYONE. SOMETHING HIT MY FACE AND GOT DISCOMBOBULATED FROM THE SEATBELT. HAD TO REMEMBER THAT I NEEDED TO UNBUCKLE SEATBELT. ALL AIRBAGS DEPLOYED EXCEPT STEERING WHEEL AIRBAG VEHICLE WAS FLIPPED. CRAWLED OUT OF THE VEHICLE PICKED UP BY AMBULANCE TO HOSPITAL. NOT ON MY RIGHT TEMPLE WE'R WENT DOWN, DISCHARGED AND LOSS OF THE TASTE AND SMELL EXCEPT SMELL OF BRAIN MATTER FROM WITHIN FOLLOWED BY FLUID DRIP IN NASAL CAVITY.

Corrective Action:

DRIVING 94 WEST BOUND JUMPED OFF MY SEAT AND REMEMBERED I DIDN'T JUST HIT ANYTHING ON THE ROAD. TIRE PASSED ME AND SEATBELT STRANGLED ME WHEN IT PULLED. GRABBED AHOLD OF STEERING WHEEL AND MADE SURE NOT TO HIT ANY OBJECTS OR ANYONE. SOMETHING HIT MY FACE AND GOT DISCOMBOBULATED FROM THE SEATBELT. HAD TO REMEMBER THAT I NEEDED TO UNBUCKLE SEATBELT. ALL AIRBAGS DEPLOYED EXCEPT STEERING WHEEL AIRBAG VEHICLE WAS FLIPPED. CRAWLED OUT OF THE VEHICLE PICKED UP BY AMBULANCE TO HOSPITAL. NOT ON MY RIGHT TEMPLE WE'R WENT DOWN, DISCHARGED AND LOSS OF THE TASTE AND SMELL EXCEPT SMELL OF BRAIN MATTER FROM WITHIN FOLLOWED BY FLUID DRIP IN NASAL CAVITY.

Additional Notes:

DRIVING 94 WEST BOUND JUMPED OFF MY SEAT AND REMEMBERED I DIDN'T JUST HIT ANYTHING ON THE ROAD. TIRE PASSED ME AND SEATBELT STRANGLED ME WHEN IT PULLED. GRABBED AHOLD OF STEERING WHEEL AND MADE SURE NOT TO HIT ANY OBJECTS OR ANYONE. SOMETHING HIT MY FACE AND GOT DISCOMBOBULATED FROM THE SEATBELT. HAD TO REMEMBER THAT I NEEDED TO UNBUCKLE SEATBELT. ALL AIRBAGS DEPLOYED EXCEPT STEERING WHEEL AIRBAG VEHICLE WAS FLIPPED. CRAWLED OUT OF THE VEHICLE PICKED UP BY AMBULANCE TO HOSPITAL. NOT ON MY RIGHT TEMPLE WE'R WENT DOWN, DISCHARGED AND LOSS OF THE TASTE AND SMELL EXCEPT SMELL OF BRAIN MATTER FROM WITHIN FOLLOWED BY FLUID DRIP IN NASAL CAVITY.

Manufacturer: CADILLAC
Mfg Campaign: 11384282
Notice Date: Dec 20, 2020
Recall Date: Dec 20, 2020

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