Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2026 Cadillac VISTIQ vehicles and 2025 Cadillac LYRIQ vehicles. The bolts attaching the high voltage battery to the interior floor may be missing or loose.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: N252511300
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2023-2025 Cadillac LYRIQ vehicles. The left or right front stabilizer bar bracket bolts may have been improperly tightened, which can allow the bolts to loosen and separate from the vehicle frame. A detached stabilizer bar or bracket can damage the vehicle's high voltage cables or EV battery coolant lines.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.
Mfg Campaign: N252494190
Recall Date: Apr 10, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2025 Cadillac LYRIQ vehicles. The owner's manual inaccurately describes the rear outboard head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171), or go to www.nhtsa.gov.
Mfg Campaign: N252492340
Recall Date: Mar 27, 2025
Consumer Complaints
9 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Sudden Acceleration. -I was driving on a highway. I accelerated to pass a truck and when I took my foot off the accelerator the car continued to gain acceleration. The gas pedal had returned to a normal position but the car was still accelerating. I had to put full force on the brakes to get the car to stop. One of my passengers noted that there were flames around one of the brakes. I turned the car off and we waited approximately 45 minutes for the brakes to cool enough to proceed without further incident.
Corrective Action:
Sudden Acceleration. -I was driving on a highway. I accelerated to pass a truck and when I took my foot off the accelerator the car continued to gain acceleration. The gas pedal had returned to a normal position but the car was still accelerating. I had to put full force on the brakes to get the car to stop. One of my passengers noted that there were flames around one of the brakes. I turned the car off and we waited approximately 45 minutes for the brakes to cool enough to proceed without further incident.
Additional Notes:
Sudden Acceleration. -I was driving on a highway. I accelerated to pass a truck and when I took my foot off the accelerator the car continued to gain acceleration. The gas pedal had returned to a normal position but the car was still accelerating. I had to put full force on the brakes to get the car to stop. One of my passengers noted that there were flames around one of the brakes. I turned the car off and we waited approximately 45 minutes for the brakes to cool enough to proceed without further incident.
Mfg Campaign: 11673622
Recall Date: Jul 15, 2025
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
I purchased the 2025 Lyriq new on May 11, 2025. On May 30th with 5400 miles on the car, the front right wheel tie rod snapped off while driving causing the wheel to turn sideways. I was making a turn on a secondary sheet when it happened and was able to pull to the side of the road. Had I been driving on the highway at the time, I could have been killed or hurt another driver. I had the car towed to MacMulkin Cadillac on June 1. The dealership noted that it was bad welding and the car showed rust and rot in that area. It will be 30 days this Monday and no one from GM has been out to investigate.
Corrective Action:
I purchased the 2025 Lyriq new on May 11, 2025. On May 30th with 5400 miles on the car, the front right wheel tie rod snapped off while driving causing the wheel to turn sideways. I was making a turn on a secondary sheet when it happened and was able to pull to the side of the road. Had I been driving on the highway at the time, I could have been killed or hurt another driver. I had the car towed to MacMulkin Cadillac on June 1. The dealership noted that it was bad welding and the car showed rust and rot in that area. It will be 30 days this Monday and no one from GM has been out to investigate.
Additional Notes:
I purchased the 2025 Lyriq new on May 11, 2025. On May 30th with 5400 miles on the car, the front right wheel tie rod snapped off while driving causing the wheel to turn sideways. I was making a turn on a secondary sheet when it happened and was able to pull to the side of the road. Had I been driving on the highway at the time, I could have been killed or hurt another driver. I had the car towed to MacMulkin Cadillac on June 1. The dealership noted that it was bad welding and the car showed rust and rot in that area. It will be 30 days this Monday and no one from GM has been out to investigate.
Mfg Campaign: 11669513
Recall Date: Jun 26, 2025
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I purchased the 2025 Lyriq new on May 11, 2025. On May 30th with 5400 miles on the car, the front right wheel tie rod snapped off while driving causing the wheel to turn sideways. I was making a turn on a secondary sheet when it happened and was able to pull to the side of the road. Had I been driving on the highway at the time, I could have been killed or hurt another driver. I had the car towed to MacMulkin Cadillac on June 1. The dealership noted that it was bad welding and the car showed rust and rot in that area. It will be 30 days this Monday and no one from GM has been out to investigate.
Corrective Action:
I purchased the 2025 Lyriq new on May 11, 2025. On May 30th with 5400 miles on the car, the front right wheel tie rod snapped off while driving causing the wheel to turn sideways. I was making a turn on a secondary sheet when it happened and was able to pull to the side of the road. Had I been driving on the highway at the time, I could have been killed or hurt another driver. I had the car towed to MacMulkin Cadillac on June 1. The dealership noted that it was bad welding and the car showed rust and rot in that area. It will be 30 days this Monday and no one from GM has been out to investigate.
Additional Notes:
I purchased the 2025 Lyriq new on May 11, 2025. On May 30th with 5400 miles on the car, the front right wheel tie rod snapped off while driving causing the wheel to turn sideways. I was making a turn on a secondary sheet when it happened and was able to pull to the side of the road. Had I been driving on the highway at the time, I could have been killed or hurt another driver. I had the car towed to MacMulkin Cadillac on June 1. The dealership noted that it was bad welding and the car showed rust and rot in that area. It will be 30 days this Monday and no one from GM has been out to investigate.
Mfg Campaign: 11669513
Recall Date: Jun 26, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I purchased the 2025 Lyriq new on May 11, 2025. On May 30th with 5400 miles on the car, the front right wheel tie rod snapped off while driving causing the wheel to turn sideways. I was making a turn on a secondary sheet when it happened and was able to pull to the side of the road. Had I been driving on the highway at the time, I could have been killed or hurt another driver. I had the car towed to MacMulkin Cadillac on June 1. The dealership noted that it was bad welding and the car showed rust and rot in that area. It will be 30 days this Monday and no one from GM has been out to investigate.
Corrective Action:
I purchased the 2025 Lyriq new on May 11, 2025. On May 30th with 5400 miles on the car, the front right wheel tie rod snapped off while driving causing the wheel to turn sideways. I was making a turn on a secondary sheet when it happened and was able to pull to the side of the road. Had I been driving on the highway at the time, I could have been killed or hurt another driver. I had the car towed to MacMulkin Cadillac on June 1. The dealership noted that it was bad welding and the car showed rust and rot in that area. It will be 30 days this Monday and no one from GM has been out to investigate.
Additional Notes:
I purchased the 2025 Lyriq new on May 11, 2025. On May 30th with 5400 miles on the car, the front right wheel tie rod snapped off while driving causing the wheel to turn sideways. I was making a turn on a secondary sheet when it happened and was able to pull to the side of the road. Had I been driving on the highway at the time, I could have been killed or hurt another driver. I had the car towed to MacMulkin Cadillac on June 1. The dealership noted that it was bad welding and the car showed rust and rot in that area. It will be 30 days this Monday and no one from GM has been out to investigate.
Mfg Campaign: 11669513
Recall Date: Jun 26, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2025 Cadillac Lyriq. The contact stated that while driving 5 MPH during dry weather conditions in traffic, the brake pedal was depressed but traveled down to the floorboard, and the vehicle failed to respond. The contact stood on the brake pedal; however, the vehicle failed to respond and crashed into the vehicle in front that had stopped due to traffic. In addition, the contact stated that the brake pedal jerked while it was depressed. No warning lights were illuminated, and the Crash Imminent Braking system failed. The driver-side and passenger-side air bags did not deploy. The contact suffered injuries to the back that did/did not require medical attention. No police report was filed. The contact drove the vehicle to the residence. The insurance company was not notified. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2025 Cadillac Lyriq. The contact stated that while driving 5 MPH during dry weather conditions in traffic, the brake pedal was depressed but traveled down to the floorboard, and the vehicle failed to respond. The contact stood on the brake pedal; however, the vehicle failed to respond and crashed into the vehicle in front that had stopped due to traffic. In addition, the contact stated that the brake pedal jerked while it was depressed. No warning lights were illuminated, and the Crash Imminent Braking system failed. The driver-side and passenger-side air bags did not deploy. The contact suffered injuries to the back that did/did not require medical attention. No police report was filed. The contact drove the vehicle to the residence. The insurance company was not notified. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2025 Cadillac Lyriq. The contact stated that while driving 5 MPH during dry weather conditions in traffic, the brake pedal was depressed but traveled down to the floorboard, and the vehicle failed to respond. The contact stood on the brake pedal; however, the vehicle failed to respond and crashed into the vehicle in front that had stopped due to traffic. In addition, the contact stated that the brake pedal jerked while it was depressed. No warning lights were illuminated, and the Crash Imminent Braking system failed. The driver-side and passenger-side air bags did not deploy. The contact suffered injuries to the back that did/did not require medical attention. No police report was filed. The contact drove the vehicle to the residence. The insurance company was not notified. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.
Mfg Campaign: 11668170
Recall Date: Jun 20, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2025 Cadillac Lyriq. The contact stated that while driving 5 MPH during dry weather conditions in traffic, the brake pedal was depressed but traveled down to the floorboard, and the vehicle failed to respond. The contact stood on the brake pedal; however, the vehicle failed to respond and crashed into the vehicle in front that had stopped due to traffic. In addition, the contact stated that the brake pedal jerked while it was depressed. No warning lights were illuminated, and the Crash Imminent Braking system failed. The driver-side and passenger-side air bags did not deploy. The contact suffered injuries to the back that did/did not require medical attention. No police report was filed. The contact drove the vehicle to the residence. The insurance company was not notified. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2025 Cadillac Lyriq. The contact stated that while driving 5 MPH during dry weather conditions in traffic, the brake pedal was depressed but traveled down to the floorboard, and the vehicle failed to respond. The contact stood on the brake pedal; however, the vehicle failed to respond and crashed into the vehicle in front that had stopped due to traffic. In addition, the contact stated that the brake pedal jerked while it was depressed. No warning lights were illuminated, and the Crash Imminent Braking system failed. The driver-side and passenger-side air bags did not deploy. The contact suffered injuries to the back that did/did not require medical attention. No police report was filed. The contact drove the vehicle to the residence. The insurance company was not notified. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2025 Cadillac Lyriq. The contact stated that while driving 5 MPH during dry weather conditions in traffic, the brake pedal was depressed but traveled down to the floorboard, and the vehicle failed to respond. The contact stood on the brake pedal; however, the vehicle failed to respond and crashed into the vehicle in front that had stopped due to traffic. In addition, the contact stated that the brake pedal jerked while it was depressed. No warning lights were illuminated, and the Crash Imminent Braking system failed. The driver-side and passenger-side air bags did not deploy. The contact suffered injuries to the back that did/did not require medical attention. No police report was filed. The contact drove the vehicle to the residence. The insurance company was not notified. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.
Mfg Campaign: 11668170
Recall Date: Jun 20, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The infotainment screen automatically adjusts its brightness based on readings from the ambient light sensor. However, during dusk and dawn, while conditions still appear relatively bright to the human eye, the sensor interprets the light levels as low and significantly dims the screen. As a result, the display can become so dark that it is nearly unreadable. This issue occurs even when the brightness control wheel is set to its maximum setting. The light sensor overrides the manual brightness adjustment, and the control wheel can only further reduce the brightness, not increase it. GM should provide an option to disable automatic brightness adjustment, or update the auto-brightness algorithm to prevent the screen from dimming excessively under such conditions.
Corrective Action:
The infotainment screen automatically adjusts its brightness based on readings from the ambient light sensor. However, during dusk and dawn, while conditions still appear relatively bright to the human eye, the sensor interprets the light levels as low and significantly dims the screen. As a result, the display can become so dark that it is nearly unreadable. This issue occurs even when the brightness control wheel is set to its maximum setting. The light sensor overrides the manual brightness adjustment, and the control wheel can only further reduce the brightness, not increase it. GM should provide an option to disable automatic brightness adjustment, or update the auto-brightness algorithm to prevent the screen from dimming excessively under such conditions.
Additional Notes:
The infotainment screen automatically adjusts its brightness based on readings from the ambient light sensor. However, during dusk and dawn, while conditions still appear relatively bright to the human eye, the sensor interprets the light levels as low and significantly dims the screen. As a result, the display can become so dark that it is nearly unreadable. This issue occurs even when the brightness control wheel is set to its maximum setting. The light sensor overrides the manual brightness adjustment, and the control wheel can only further reduce the brightness, not increase it. GM should provide an option to disable automatic brightness adjustment, or update the auto-brightness algorithm to prevent the screen from dimming excessively under such conditions.
Mfg Campaign: 11657397
Recall Date: Apr 28, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The infotainment screen automatically adjusts its brightness based on readings from the ambient light sensor. However, during dusk and dawn, while conditions still appear relatively bright to the human eye, the sensor interprets the light levels as low and significantly dims the screen. As a result, the display can become so dark that it is nearly unreadable. This issue occurs even when the brightness control wheel is set to its maximum setting. The light sensor overrides the manual brightness adjustment, and the control wheel can only further reduce the brightness, not increase it. GM should provide an option to disable automatic brightness adjustment, or update the auto-brightness algorithm to prevent the screen from dimming excessively under such conditions.
Corrective Action:
The infotainment screen automatically adjusts its brightness based on readings from the ambient light sensor. However, during dusk and dawn, while conditions still appear relatively bright to the human eye, the sensor interprets the light levels as low and significantly dims the screen. As a result, the display can become so dark that it is nearly unreadable. This issue occurs even when the brightness control wheel is set to its maximum setting. The light sensor overrides the manual brightness adjustment, and the control wheel can only further reduce the brightness, not increase it. GM should provide an option to disable automatic brightness adjustment, or update the auto-brightness algorithm to prevent the screen from dimming excessively under such conditions.
Additional Notes:
The infotainment screen automatically adjusts its brightness based on readings from the ambient light sensor. However, during dusk and dawn, while conditions still appear relatively bright to the human eye, the sensor interprets the light levels as low and significantly dims the screen. As a result, the display can become so dark that it is nearly unreadable. This issue occurs even when the brightness control wheel is set to its maximum setting. The light sensor overrides the manual brightness adjustment, and the control wheel can only further reduce the brightness, not increase it. GM should provide an option to disable automatic brightness adjustment, or update the auto-brightness algorithm to prevent the screen from dimming excessively under such conditions.
Mfg Campaign: 11657397
Recall Date: Apr 28, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am writing to report a series of alarming incidents involving my 2025 Cadillac, purchased on December 2, 2024. Within three months of ownership, I have experienced three separate occurrences that have caused me significant concern and physical distress. 1 Approximately two weeks after purchasing the vehicle, I was stopped at a red light. When the light turned green, I pressed the Pedal. Within three- 4 seconds, I felt a sudden impact from the rear, as if I had been rear-ended. However, upon inspection, there was no visible damage to my car, and the vehicle behind me was approximately 10 feet away. This incident was both confusing and distressing. 2 On a separate occasion, under similar circumstances, I was stationary at a red light. Upon the light turning green, I began to accelerate and once again experienced a sudden, forceful jolt from the rear. No vehicle was in close proximity behind me, yet the sensation was akin to a severe rear-end collision. The jolt was significant enough to cause me considerable alarm. 3 The most recent and concerning event occurred on the evening of February 24, 2025, around 8:00 PM. I was reversing out of a parking spot at a supermarket. Within seconds of shifting into reverse and beginning to back up, I felt an intense impact, as though a vehicle traveling at high speed had collided with the rear of my car. The force was so substantial that I was convinced a serious accident had occurred. However, upon exiting the vehicle, I found no other cars in the vicinity and no visible damage to my vehicle. Medical Following these incidents, I began experiencing severe neck pain. The discomfort persisted and intensified over the course of a week. On the morning of February 25, 2025, I sought medical attention due to the escalating pain. At the hospital, XR cervical spine was performed, and I have been advised to pursue follow-up consultations with specialists. There needs to be an investigation into these Occurrences.
Corrective Action:
I am writing to report a series of alarming incidents involving my 2025 Cadillac, purchased on December 2, 2024. Within three months of ownership, I have experienced three separate occurrences that have caused me significant concern and physical distress. 1 Approximately two weeks after purchasing the vehicle, I was stopped at a red light. When the light turned green, I pressed the Pedal. Within three- 4 seconds, I felt a sudden impact from the rear, as if I had been rear-ended. However, upon inspection, there was no visible damage to my car, and the vehicle behind me was approximately 10 feet away. This incident was both confusing and distressing. 2 On a separate occasion, under similar circumstances, I was stationary at a red light. Upon the light turning green, I began to accelerate and once again experienced a sudden, forceful jolt from the rear. No vehicle was in close proximity behind me, yet the sensation was akin to a severe rear-end collision. The jolt was significant enough to cause me considerable alarm. 3 The most recent and concerning event occurred on the evening of February 24, 2025, around 8:00 PM. I was reversing out of a parking spot at a supermarket. Within seconds of shifting into reverse and beginning to back up, I felt an intense impact, as though a vehicle traveling at high speed had collided with the rear of my car. The force was so substantial that I was convinced a serious accident had occurred. However, upon exiting the vehicle, I found no other cars in the vicinity and no visible damage to my vehicle. Medical Following these incidents, I began experiencing severe neck pain. The discomfort persisted and intensified over the course of a week. On the morning of February 25, 2025, I sought medical attention due to the escalating pain. At the hospital, XR cervical spine was performed, and I have been advised to pursue follow-up consultations with specialists. There needs to be an investigation into these Occurrences.
Additional Notes:
I am writing to report a series of alarming incidents involving my 2025 Cadillac, purchased on December 2, 2024. Within three months of ownership, I have experienced three separate occurrences that have caused me significant concern and physical distress. 1 Approximately two weeks after purchasing the vehicle, I was stopped at a red light. When the light turned green, I pressed the Pedal. Within three- 4 seconds, I felt a sudden impact from the rear, as if I had been rear-ended. However, upon inspection, there was no visible damage to my car, and the vehicle behind me was approximately 10 feet away. This incident was both confusing and distressing. 2 On a separate occasion, under similar circumstances, I was stationary at a red light. Upon the light turning green, I began to accelerate and once again experienced a sudden, forceful jolt from the rear. No vehicle was in close proximity behind me, yet the sensation was akin to a severe rear-end collision. The jolt was significant enough to cause me considerable alarm. 3 The most recent and concerning event occurred on the evening of February 24, 2025, around 8:00 PM. I was reversing out of a parking spot at a supermarket. Within seconds of shifting into reverse and beginning to back up, I felt an intense impact, as though a vehicle traveling at high speed had collided with the rear of my car. The force was so substantial that I was convinced a serious accident had occurred. However, upon exiting the vehicle, I found no other cars in the vicinity and no visible damage to my vehicle. Medical Following these incidents, I began experiencing severe neck pain. The discomfort persisted and intensified over the course of a week. On the morning of February 25, 2025, I sought medical attention due to the escalating pain. At the hospital, XR cervical spine was performed, and I have been advised to pursue follow-up consultations with specialists. There needs to be an investigation into these Occurrences.
Mfg Campaign: 11644866
Recall Date: Feb 25, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury