Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022 Cadillac XT5, XT6, and GMC Acadia All-Wheel Drive (AWD) vehicles. The fuel tank rollover valve may not provide a proper seal in the event of a rollover crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222366070
Recall Date: Jun 23, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022 Cadillac XT5, XT6, and GMC Acadia vehicles. The left-rear suspension toe link may have been tightened improperly, which could result in a loose or separated toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222364330
Recall Date: Jun 16, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022 Cadillac XT6 vehicles. The brake fluid reservoir cap may be missing the warning label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222369130
Recall Date: Jun 2, 2022
Consumer Complaints
13 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11647591
Recall Date: Mar 11, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I purchased the new 2022 Cadillac XT6 in June 2022. The first week I owned the vehicle, I was driving and I lost power and the vehicle came to a stop. The mileage on the vehicle was 134 miles. The Cadillac dealer indicated there was a failure in the engine and power train that caused the engine to lock up. The dealer/GM replaced the engine in the new car with 134 miles on the vehicle. Attached is the service report from the Cadillac dealer that replaced the engine
Corrective Action:
I purchased the new 2022 Cadillac XT6 in June 2022. The first week I owned the vehicle, I was driving and I lost power and the vehicle came to a stop. The mileage on the vehicle was 134 miles. The Cadillac dealer indicated there was a failure in the engine and power train that caused the engine to lock up. The dealer/GM replaced the engine in the new car with 134 miles on the vehicle. Attached is the service report from the Cadillac dealer that replaced the engine
Additional Notes:
I purchased the new 2022 Cadillac XT6 in June 2022. The first week I owned the vehicle, I was driving and I lost power and the vehicle came to a stop. The mileage on the vehicle was 134 miles. The Cadillac dealer indicated there was a failure in the engine and power train that caused the engine to lock up. The dealer/GM replaced the engine in the new car with 134 miles on the vehicle. Attached is the service report from the Cadillac dealer that replaced the engine
Mfg Campaign: 11637659
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased the new 2022 Cadillac XT6 in June 2022. The first week I owned the vehicle, I was driving and I lost power and the vehicle came to a stop. The mileage on the vehicle was 134 miles. The Cadillac dealer indicated there was a failure in the engine and power train that caused the engine to lock up. The dealer/GM replaced the engine in the new car with 134 miles on the vehicle. Attached is the service report from the Cadillac dealer that replaced the engine
Corrective Action:
I purchased the new 2022 Cadillac XT6 in June 2022. The first week I owned the vehicle, I was driving and I lost power and the vehicle came to a stop. The mileage on the vehicle was 134 miles. The Cadillac dealer indicated there was a failure in the engine and power train that caused the engine to lock up. The dealer/GM replaced the engine in the new car with 134 miles on the vehicle. Attached is the service report from the Cadillac dealer that replaced the engine
Additional Notes:
I purchased the new 2022 Cadillac XT6 in June 2022. The first week I owned the vehicle, I was driving and I lost power and the vehicle came to a stop. The mileage on the vehicle was 134 miles. The Cadillac dealer indicated there was a failure in the engine and power train that caused the engine to lock up. The dealer/GM replaced the engine in the new car with 134 miles on the vehicle. Attached is the service report from the Cadillac dealer that replaced the engine
Mfg Campaign: 11637659
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle's battery is discharged causing the vehicle to be unable to start. After using the jump start to start the vehicle and driving for a period of time, the vehicle's brakes failed on the highway. And many fault lights popped up.
Corrective Action:
The vehicle's battery is discharged causing the vehicle to be unable to start. After using the jump start to start the vehicle and driving for a period of time, the vehicle's brakes failed on the highway. And many fault lights popped up.
Additional Notes:
The vehicle's battery is discharged causing the vehicle to be unable to start. After using the jump start to start the vehicle and driving for a period of time, the vehicle's brakes failed on the highway. And many fault lights popped up.
Mfg Campaign: 11618684
Recall Date: Oct 8, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2022 Cadillac XT6. That contact stated that while driving approximately 60 MPH, another vehicle suddenly came in front of the vehicle and depressed the brake pedal, and the braking assist failed to activate. The contact immediately depressed the brake pedal to stop the vehicle. The vehicle came to a stop and avoided a crash. The vehicle had not been taken to the dealer. The dealer was contacted, and an appointment was scheduled; however, the vehicle had not been taken to be diagnosed or repaired. The manufacturer had not been made aware of the failure. The failure mileage was 12,370.
Corrective Action:
The contact owns a 2022 Cadillac XT6. That contact stated that while driving approximately 60 MPH, another vehicle suddenly came in front of the vehicle and depressed the brake pedal, and the braking assist failed to activate. The contact immediately depressed the brake pedal to stop the vehicle. The vehicle came to a stop and avoided a crash. The vehicle had not been taken to the dealer. The dealer was contacted, and an appointment was scheduled; however, the vehicle had not been taken to be diagnosed or repaired. The manufacturer had not been made aware of the failure. The failure mileage was 12,370.
Additional Notes:
The contact owns a 2022 Cadillac XT6. That contact stated that while driving approximately 60 MPH, another vehicle suddenly came in front of the vehicle and depressed the brake pedal, and the braking assist failed to activate. The contact immediately depressed the brake pedal to stop the vehicle. The vehicle came to a stop and avoided a crash. The vehicle had not been taken to the dealer. The dealer was contacted, and an appointment was scheduled; however, the vehicle had not been taken to be diagnosed or repaired. The manufacturer had not been made aware of the failure. The failure mileage was 12,370.
Mfg Campaign: 11605666
Recall Date: Jul 31, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
P2BB3The Engine and Transmission System is not performing as expected. An issue has been detected in the Fuel Management System used to maintain, control and monitor fuel consumption. If the check engine light is flashing, a misfire condition has been detected. A misfire increases vehicle emissions and could damage the emission control system on the vehicle. Please reduce vehicle speed, avoid hard accelerations, avoid steep uphill grades, and reduce any cargo loads such as a trailer.
Corrective Action:
P2BB3The Engine and Transmission System is not performing as expected. An issue has been detected in the Fuel Management System used to maintain, control and monitor fuel consumption. If the check engine light is flashing, a misfire condition has been detected. A misfire increases vehicle emissions and could damage the emission control system on the vehicle. Please reduce vehicle speed, avoid hard accelerations, avoid steep uphill grades, and reduce any cargo loads such as a trailer.
Additional Notes:
P2BB3The Engine and Transmission System is not performing as expected. An issue has been detected in the Fuel Management System used to maintain, control and monitor fuel consumption. If the check engine light is flashing, a misfire condition has been detected. A misfire increases vehicle emissions and could damage the emission control system on the vehicle. Please reduce vehicle speed, avoid hard accelerations, avoid steep uphill grades, and reduce any cargo loads such as a trailer.
Mfg Campaign: 11560441
Recall Date: Dec 16, 2023
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Potential Consequences:
The contact owns a 2022 Cadillac XT6. The contact stated while reversing out of a parking spot, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the fuel pump module to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 23,000.
Corrective Action:
The contact owns a 2022 Cadillac XT6. The contact stated while reversing out of a parking spot, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the fuel pump module to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 23,000.
Additional Notes:
The contact owns a 2022 Cadillac XT6. The contact stated while reversing out of a parking spot, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the fuel pump module to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 23,000.
Mfg Campaign: 11540775
Recall Date: Aug 25, 2023
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2022 Cadillac XT6. The contact stated while her husband was driving approximately 30 MPH, the vehicle lost motive power and stalled with several unknown warning lights illuminated. Law Enforcement was notified of the failure and arrived to aid the driver. The vehicle was shifted into neutral and pushed to the side of the roadway. The vehicle was then towed to the dealer to be diagnosed. The contact was informed that the fuel pump control module needed to be replaced. The vehicle was not repaired. The contact was informed that the part was on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,000.
Corrective Action:
The contact owns a 2022 Cadillac XT6. The contact stated while her husband was driving approximately 30 MPH, the vehicle lost motive power and stalled with several unknown warning lights illuminated. Law Enforcement was notified of the failure and arrived to aid the driver. The vehicle was shifted into neutral and pushed to the side of the roadway. The vehicle was then towed to the dealer to be diagnosed. The contact was informed that the fuel pump control module needed to be replaced. The vehicle was not repaired. The contact was informed that the part was on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,000.
Additional Notes:
The contact owns a 2022 Cadillac XT6. The contact stated while her husband was driving approximately 30 MPH, the vehicle lost motive power and stalled with several unknown warning lights illuminated. Law Enforcement was notified of the failure and arrived to aid the driver. The vehicle was shifted into neutral and pushed to the side of the roadway. The vehicle was then towed to the dealer to be diagnosed. The contact was informed that the fuel pump control module needed to be replaced. The vehicle was not repaired. The contact was informed that the part was on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,000.
Mfg Campaign: 11511541
Recall Date: Mar 13, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The vehicle was driven into low water and the belief is tha vehicles near this vehicle created a wake which caused the engine to die. The dealer that has the vehicle advised that another vehicle same make and model need an engine replaced. For both vehicles there was no water intrustion into the passanger compartment. The water did not even come up to doors. The engine is being replaced.
Corrective Action:
The vehicle was driven into low water and the belief is tha vehicles near this vehicle created a wake which caused the engine to die. The dealer that has the vehicle advised that another vehicle same make and model need an engine replaced. For both vehicles there was no water intrustion into the passanger compartment. The water did not even come up to doors. The engine is being replaced.
Additional Notes:
The vehicle was driven into low water and the belief is tha vehicles near this vehicle created a wake which caused the engine to die. The dealer that has the vehicle advised that another vehicle same make and model need an engine replaced. For both vehicles there was no water intrustion into the passanger compartment. The water did not even come up to doors. The engine is being replaced.
Mfg Campaign: 11492543
Recall Date: Nov 7, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving south on I75 approximately one mile north of the University Exit at 2:30 PM at approximately 70 MPH when I heard a very loud bang (almost like a gunshot). I quickly surveyed the vehicle (and noted there were no other vehicles around me) while keeping it under control when I heard a second loud Bang, it was about 1-2 seconds after the first Bang. I heard a loud rushing noise after the second bang, that's when I suspected a shattered Sunroof. I exited I75 at University and inspected the damage. The Sunroof was shattered. It was fortunate that I had the sunscreen closed when the Sunroof shattered otherwise, I would have been showered with flying glass and/or lost control of the vehicle. I filed a Warranty Claim with Cadillac which was rejected a week later. I covered the cost of repair via my vehicle insurance using Crestview Cadillac to do the repair work
Corrective Action:
I was driving south on I75 approximately one mile north of the University Exit at 2:30 PM at approximately 70 MPH when I heard a very loud bang (almost like a gunshot). I quickly surveyed the vehicle (and noted there were no other vehicles around me) while keeping it under control when I heard a second loud Bang, it was about 1-2 seconds after the first Bang. I heard a loud rushing noise after the second bang, that's when I suspected a shattered Sunroof. I exited I75 at University and inspected the damage. The Sunroof was shattered. It was fortunate that I had the sunscreen closed when the Sunroof shattered otherwise, I would have been showered with flying glass and/or lost control of the vehicle. I filed a Warranty Claim with Cadillac which was rejected a week later. I covered the cost of repair via my vehicle insurance using Crestview Cadillac to do the repair work
Additional Notes:
I was driving south on I75 approximately one mile north of the University Exit at 2:30 PM at approximately 70 MPH when I heard a very loud bang (almost like a gunshot). I quickly surveyed the vehicle (and noted there were no other vehicles around me) while keeping it under control when I heard a second loud Bang, it was about 1-2 seconds after the first Bang. I heard a loud rushing noise after the second bang, that's when I suspected a shattered Sunroof. I exited I75 at University and inspected the damage. The Sunroof was shattered. It was fortunate that I had the sunscreen closed when the Sunroof shattered otherwise, I would have been showered with flying glass and/or lost control of the vehicle. I filed a Warranty Claim with Cadillac which was rejected a week later. I covered the cost of repair via my vehicle insurance using Crestview Cadillac to do the repair work
Mfg Campaign: 11492596
Recall Date: Nov 7, 2022
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2022 Cadillac XT6. The contact stated that while parking in a parking space with her great nephew in a booster seat on the rear passenger seat, she depressed the brake pedal and shifted into park. However, upon releasing the brake pedal, the vehicle accelerated unintendedly, hit a pole, and crashed into an unoccupied vehicle located on the other side of the pole. The contact stated that upon depressing the brake pedal and shifting into reverse, the vehicle accelerated unintendedly and crashed into an unoccupied vehicle parked behind her vehicle. The air bags did not deploy. The contact and her great-nephew were transported to her residence with the assistance of police patrol. The contact later sought medical assistance and was informed that she had sustained muscle spams from the upper body to the chin and headaches. The contact's great-nephew did not sustain any injuries. A police report was filed. The dealer was notified of the failure. The vehicle was towed to the dealer's autobody repair shop, Les Stanford Body Shop (24825 Trowbridge St, Dearborn, MI 48124). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 5,829.
Corrective Action:
The contact owns a 2022 Cadillac XT6. The contact stated that while parking in a parking space with her great nephew in a booster seat on the rear passenger seat, she depressed the brake pedal and shifted into park. However, upon releasing the brake pedal, the vehicle accelerated unintendedly, hit a pole, and crashed into an unoccupied vehicle located on the other side of the pole. The contact stated that upon depressing the brake pedal and shifting into reverse, the vehicle accelerated unintendedly and crashed into an unoccupied vehicle parked behind her vehicle. The air bags did not deploy. The contact and her great-nephew were transported to her residence with the assistance of police patrol. The contact later sought medical assistance and was informed that she had sustained muscle spams from the upper body to the chin and headaches. The contact's great-nephew did not sustain any injuries. A police report was filed. The dealer was notified of the failure. The vehicle was towed to the dealer's autobody repair shop, Les Stanford Body Shop (24825 Trowbridge St, Dearborn, MI 48124). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 5,829.
Additional Notes:
The contact owns a 2022 Cadillac XT6. The contact stated that while parking in a parking space with her great nephew in a booster seat on the rear passenger seat, she depressed the brake pedal and shifted into park. However, upon releasing the brake pedal, the vehicle accelerated unintendedly, hit a pole, and crashed into an unoccupied vehicle located on the other side of the pole. The contact stated that upon depressing the brake pedal and shifting into reverse, the vehicle accelerated unintendedly and crashed into an unoccupied vehicle parked behind her vehicle. The air bags did not deploy. The contact and her great-nephew were transported to her residence with the assistance of police patrol. The contact later sought medical assistance and was informed that she had sustained muscle spams from the upper body to the chin and headaches. The contact's great-nephew did not sustain any injuries. A police report was filed. The dealer was notified of the failure. The vehicle was towed to the dealer's autobody repair shop, Les Stanford Body Shop (24825 Trowbridge St, Dearborn, MI 48124). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 5,829.
Mfg Campaign: 11489768
Recall Date: Oct 18, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Side view mirrors do not open when you start driving the car. They can only be manually opened by a small button on the door which is hard to find. It is easy to start driving the car with no side view mirrors and not realize you have no mirrors until they are needed.
Corrective Action:
Side view mirrors do not open when you start driving the car. They can only be manually opened by a small button on the door which is hard to find. It is easy to start driving the car with no side view mirrors and not realize you have no mirrors until they are needed.
Additional Notes:
Side view mirrors do not open when you start driving the car. They can only be manually opened by a small button on the door which is hard to find. It is easy to start driving the car with no side view mirrors and not realize you have no mirrors until they are needed.
Mfg Campaign: 11489149
Recall Date: Oct 13, 2022
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Side view mirrors do not open when you start driving the car. They can only be manually opened by a small button on the door which is hard to find. It is easy to start driving the car with no side view mirrors and not realize you have no mirrors until they are needed.
Corrective Action:
Side view mirrors do not open when you start driving the car. They can only be manually opened by a small button on the door which is hard to find. It is easy to start driving the car with no side view mirrors and not realize you have no mirrors until they are needed.
Additional Notes:
Side view mirrors do not open when you start driving the car. They can only be manually opened by a small button on the door which is hard to find. It is easy to start driving the car with no side view mirrors and not realize you have no mirrors until they are needed.
Mfg Campaign: 11489149
Recall Date: Oct 13, 2022
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