Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447940
Recall Date: Jun 20, 2024
Consumer Complaints
5 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was backing up into a parking space in a parking garage. I was about halfway into the spot and was not in danger of hitting any vehicles or objects and my vehicle abruptly (extremely hard) braked.
Corrective Action:
I was backing up into a parking space in a parking garage. I was about halfway into the spot and was not in danger of hitting any vehicles or objects and my vehicle abruptly (extremely hard) braked.
Additional Notes:
I was backing up into a parking space in a parking garage. I was about halfway into the spot and was not in danger of hitting any vehicles or objects and my vehicle abruptly (extremely hard) braked.
Mfg Campaign: 11677458
Recall Date: Jul 31, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was backing up into a parking space in a parking garage. I was about halfway into the spot and was not in danger of hitting any vehicles or objects and my vehicle abruptly (extremely hard) braked.
Corrective Action:
I was backing up into a parking space in a parking garage. I was about halfway into the spot and was not in danger of hitting any vehicles or objects and my vehicle abruptly (extremely hard) braked.
Additional Notes:
I was backing up into a parking space in a parking garage. I was about halfway into the spot and was not in danger of hitting any vehicles or objects and my vehicle abruptly (extremely hard) braked.
Mfg Campaign: 11677458
Recall Date: Jul 31, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
During a cross- country trip, we had driven more than 300 miles, but the fuel gage indicated full, the Fuel Range Indicator showed a 688-mile range available in the tank which is much more than a 2025 Cadillac XT6 should indicate. The fuel gage indicated full even though it was not. I pulled the car over, shut it off and restarted, but it still erroneously indicated full. The indication remained that way for approximately 1400 miles. During the trip, while the gage still indicated full even though it was not, the tank was hard to fill. The gas station pump would automatically click off as if the tank was full, but it was not. I could only fill the tank by continuously over-riding the automatic shut off. This problem could not be duplicated by the dealership maintenance department on 4/29/2025. I picked the car up on 5/10/2025. I have a copy of the 4/29/2025 Service Report of the dealership.
Corrective Action:
During a cross- country trip, we had driven more than 300 miles, but the fuel gage indicated full, the Fuel Range Indicator showed a 688-mile range available in the tank which is much more than a 2025 Cadillac XT6 should indicate. The fuel gage indicated full even though it was not. I pulled the car over, shut it off and restarted, but it still erroneously indicated full. The indication remained that way for approximately 1400 miles. During the trip, while the gage still indicated full even though it was not, the tank was hard to fill. The gas station pump would automatically click off as if the tank was full, but it was not. I could only fill the tank by continuously over-riding the automatic shut off. This problem could not be duplicated by the dealership maintenance department on 4/29/2025. I picked the car up on 5/10/2025. I have a copy of the 4/29/2025 Service Report of the dealership.
Additional Notes:
During a cross- country trip, we had driven more than 300 miles, but the fuel gage indicated full, the Fuel Range Indicator showed a 688-mile range available in the tank which is much more than a 2025 Cadillac XT6 should indicate. The fuel gage indicated full even though it was not. I pulled the car over, shut it off and restarted, but it still erroneously indicated full. The indication remained that way for approximately 1400 miles. During the trip, while the gage still indicated full even though it was not, the tank was hard to fill. The gas station pump would automatically click off as if the tank was full, but it was not. I could only fill the tank by continuously over-riding the automatic shut off. This problem could not be duplicated by the dealership maintenance department on 4/29/2025. I picked the car up on 5/10/2025. I have a copy of the 4/29/2025 Service Report of the dealership.
Mfg Campaign: 11673491
Recall Date: Jul 14, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
During a cross- country trip, we had driven more than 300 miles, but the fuel gage indicated full, the Fuel Range Indicator showed a 688-mile range available in the tank which is much more than a 2025 Cadillac XT6 should indicate. The fuel gage indicated full even though it was not. I pulled the car over, shut it off and restarted, but it still erroneously indicated full. The indication remained that way for approximately 1400 miles. During the trip, while the gage still indicated full even though it was not, the tank was hard to fill. The gas station pump would automatically click off as if the tank was full, but it was not. I could only fill the tank by continuously over-riding the automatic shut off. This problem could not be duplicated by the dealership maintenance department on 4/29/2025. I picked the car up on 5/10/2025. I have a copy of the 4/29/2025 Service Report of the dealership.
Corrective Action:
During a cross- country trip, we had driven more than 300 miles, but the fuel gage indicated full, the Fuel Range Indicator showed a 688-mile range available in the tank which is much more than a 2025 Cadillac XT6 should indicate. The fuel gage indicated full even though it was not. I pulled the car over, shut it off and restarted, but it still erroneously indicated full. The indication remained that way for approximately 1400 miles. During the trip, while the gage still indicated full even though it was not, the tank was hard to fill. The gas station pump would automatically click off as if the tank was full, but it was not. I could only fill the tank by continuously over-riding the automatic shut off. This problem could not be duplicated by the dealership maintenance department on 4/29/2025. I picked the car up on 5/10/2025. I have a copy of the 4/29/2025 Service Report of the dealership.
Additional Notes:
During a cross- country trip, we had driven more than 300 miles, but the fuel gage indicated full, the Fuel Range Indicator showed a 688-mile range available in the tank which is much more than a 2025 Cadillac XT6 should indicate. The fuel gage indicated full even though it was not. I pulled the car over, shut it off and restarted, but it still erroneously indicated full. The indication remained that way for approximately 1400 miles. During the trip, while the gage still indicated full even though it was not, the tank was hard to fill. The gas station pump would automatically click off as if the tank was full, but it was not. I could only fill the tank by continuously over-riding the automatic shut off. This problem could not be duplicated by the dealership maintenance department on 4/29/2025. I picked the car up on 5/10/2025. I have a copy of the 4/29/2025 Service Report of the dealership.
Mfg Campaign: 11673491
Recall Date: Jul 14, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When backing out of garage, but still in the garage, the rear- view camera shows a clear image. When the car backs into the sunlight from the garage the screen goes white for 10 seconds before the image reappears. The dealership Maintenance Department said that is normal! If I step on the brake while the image is white, the picture immediately comes back. If I place the transmission in park, it immediately comes back. When I drive the car at night, the rear-view mirror looks like I am looking through dense fog. The dealership Maintenance Department said that was normal because it is an infra red system and when LED headlights shine into it it causes this reaction! This car is still under manufacture warranty. I have owned two other identical XT6 Cadillacs and they did not do this. I have the 4/29/2025 Service Report of the dealership that reported the rear vision camera and back-up camera very foggy at night, but fine during day.
Corrective Action:
When backing out of garage, but still in the garage, the rear- view camera shows a clear image. When the car backs into the sunlight from the garage the screen goes white for 10 seconds before the image reappears. The dealership Maintenance Department said that is normal! If I step on the brake while the image is white, the picture immediately comes back. If I place the transmission in park, it immediately comes back. When I drive the car at night, the rear-view mirror looks like I am looking through dense fog. The dealership Maintenance Department said that was normal because it is an infra red system and when LED headlights shine into it it causes this reaction! This car is still under manufacture warranty. I have owned two other identical XT6 Cadillacs and they did not do this. I have the 4/29/2025 Service Report of the dealership that reported the rear vision camera and back-up camera very foggy at night, but fine during day.
Additional Notes:
When backing out of garage, but still in the garage, the rear- view camera shows a clear image. When the car backs into the sunlight from the garage the screen goes white for 10 seconds before the image reappears. The dealership Maintenance Department said that is normal! If I step on the brake while the image is white, the picture immediately comes back. If I place the transmission in park, it immediately comes back. When I drive the car at night, the rear-view mirror looks like I am looking through dense fog. The dealership Maintenance Department said that was normal because it is an infra red system and when LED headlights shine into it it causes this reaction! This car is still under manufacture warranty. I have owned two other identical XT6 Cadillacs and they did not do this. I have the 4/29/2025 Service Report of the dealership that reported the rear vision camera and back-up camera very foggy at night, but fine during day.
Mfg Campaign: 11673509
Recall Date: Jul 14, 2025
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Valencia, CA • 36 yrs
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