Complaints & Recalls
Consumer Complaints
3 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while driving at 60 MPH, the vehicle jerked forward. There was no warning light illuminated. The contact stated that the failure had occurred approximately 13-14 times. The vehicle was then taken to the dealer, and the contact was informed that there were metal shavings inside the transmission. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 105,000.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while driving at 60 MPH, the vehicle jerked forward. There was no warning light illuminated. The contact stated that the failure had occurred approximately 13-14 times. The vehicle was then taken to the dealer, and the contact was informed that there were metal shavings inside the transmission. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 105,000.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while driving at 60 MPH, the vehicle jerked forward. There was no warning light illuminated. The contact stated that the failure had occurred approximately 13-14 times. The vehicle was then taken to the dealer, and the contact was informed that there were metal shavings inside the transmission. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 105,000.
Mfg Campaign: 11634330
Recall Date: Jan 6, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2022 Chevrolet Silverado 3500. The contact stated while driving approximately 65 MPH and towing a trailer, the vehicle made an abnormal popping sound as if the transmission was jumping in and out of gear, and the vehicle lunged forward. The contact stated that several unknown warning lights illuminated. The contact stated he heard a loud roaring sound coming from the engine as if the engine was sucking air. The contact shifted to neutral (N) and revved the engine, and the vehicle seemed to operate normally however, the several unknown warning lights remained illuminated. The contact pulled off the road and attempted to open the hood when he noticed a flickering light coming from underneath the vehicle. The contact stepped back and noticed that there was an unknown fluid pouring from the vehicle. The contact stated that the A/C fan activated, and at that exact moment the vehicle had burst into flames. The contact stated that the Fire Department and the State Police arrived on the scene, and both issued reports. The contact stated that it took the Fire Department over an hour to arrive on scene and by then the vehicle and the trailer was a total loss. The vehicle was towed to an impound lot. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.
Corrective Action:
The contact owned a 2022 Chevrolet Silverado 3500. The contact stated while driving approximately 65 MPH and towing a trailer, the vehicle made an abnormal popping sound as if the transmission was jumping in and out of gear, and the vehicle lunged forward. The contact stated that several unknown warning lights illuminated. The contact stated he heard a loud roaring sound coming from the engine as if the engine was sucking air. The contact shifted to neutral (N) and revved the engine, and the vehicle seemed to operate normally however, the several unknown warning lights remained illuminated. The contact pulled off the road and attempted to open the hood when he noticed a flickering light coming from underneath the vehicle. The contact stepped back and noticed that there was an unknown fluid pouring from the vehicle. The contact stated that the A/C fan activated, and at that exact moment the vehicle had burst into flames. The contact stated that the Fire Department and the State Police arrived on the scene, and both issued reports. The contact stated that it took the Fire Department over an hour to arrive on scene and by then the vehicle and the trailer was a total loss. The vehicle was towed to an impound lot. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.
Additional Notes:
The contact owned a 2022 Chevrolet Silverado 3500. The contact stated while driving approximately 65 MPH and towing a trailer, the vehicle made an abnormal popping sound as if the transmission was jumping in and out of gear, and the vehicle lunged forward. The contact stated that several unknown warning lights illuminated. The contact stated he heard a loud roaring sound coming from the engine as if the engine was sucking air. The contact shifted to neutral (N) and revved the engine, and the vehicle seemed to operate normally however, the several unknown warning lights remained illuminated. The contact pulled off the road and attempted to open the hood when he noticed a flickering light coming from underneath the vehicle. The contact stepped back and noticed that there was an unknown fluid pouring from the vehicle. The contact stated that the A/C fan activated, and at that exact moment the vehicle had burst into flames. The contact stated that the Fire Department and the State Police arrived on the scene, and both issued reports. The contact stated that it took the Fire Department over an hour to arrive on scene and by then the vehicle and the trailer was a total loss. The vehicle was towed to an impound lot. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.
Mfg Campaign: 11528097
Recall Date: Jun 21, 2023
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owned a 2022 Chevrolet Silverado 3500. The contact stated while driving approximately 65 MPH and towing a trailer, the vehicle made an abnormal popping sound as if the transmission was jumping in and out of gear, and the vehicle lunged forward. The contact stated that several unknown warning lights illuminated. The contact stated he heard a loud roaring sound coming from the engine as if the engine was sucking air. The contact shifted to neutral (N) and revved the engine, and the vehicle seemed to operate normally however, the several unknown warning lights remained illuminated. The contact pulled off the road and attempted to open the hood when he noticed a flickering light coming from underneath the vehicle. The contact stepped back and noticed that there was an unknown fluid pouring from the vehicle. The contact stated that the A/C fan activated, and at that exact moment the vehicle had burst into flames. The contact stated that the Fire Department and the State Police arrived on the scene, and both issued reports. The contact stated that it took the Fire Department over an hour to arrive on scene and by then the vehicle and the trailer was a total loss. The vehicle was towed to an impound lot. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.
Corrective Action:
The contact owned a 2022 Chevrolet Silverado 3500. The contact stated while driving approximately 65 MPH and towing a trailer, the vehicle made an abnormal popping sound as if the transmission was jumping in and out of gear, and the vehicle lunged forward. The contact stated that several unknown warning lights illuminated. The contact stated he heard a loud roaring sound coming from the engine as if the engine was sucking air. The contact shifted to neutral (N) and revved the engine, and the vehicle seemed to operate normally however, the several unknown warning lights remained illuminated. The contact pulled off the road and attempted to open the hood when he noticed a flickering light coming from underneath the vehicle. The contact stepped back and noticed that there was an unknown fluid pouring from the vehicle. The contact stated that the A/C fan activated, and at that exact moment the vehicle had burst into flames. The contact stated that the Fire Department and the State Police arrived on the scene, and both issued reports. The contact stated that it took the Fire Department over an hour to arrive on scene and by then the vehicle and the trailer was a total loss. The vehicle was towed to an impound lot. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.
Additional Notes:
The contact owned a 2022 Chevrolet Silverado 3500. The contact stated while driving approximately 65 MPH and towing a trailer, the vehicle made an abnormal popping sound as if the transmission was jumping in and out of gear, and the vehicle lunged forward. The contact stated that several unknown warning lights illuminated. The contact stated he heard a loud roaring sound coming from the engine as if the engine was sucking air. The contact shifted to neutral (N) and revved the engine, and the vehicle seemed to operate normally however, the several unknown warning lights remained illuminated. The contact pulled off the road and attempted to open the hood when he noticed a flickering light coming from underneath the vehicle. The contact stepped back and noticed that there was an unknown fluid pouring from the vehicle. The contact stated that the A/C fan activated, and at that exact moment the vehicle had burst into flames. The contact stated that the Fire Department and the State Police arrived on the scene, and both issued reports. The contact stated that it took the Fire Department over an hour to arrive on scene and by then the vehicle and the trailer was a total loss. The vehicle was towed to an impound lot. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.
Mfg Campaign: 11528097
Recall Date: Jun 21, 2023
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