Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242470160
Recall Date: Oct 31, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V-650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242443000
Recall Date: Jun 27, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212345940
Recall Date: Aug 20, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2022 Chevrolet Bolt EV and Bolt EUV vehicles. One of the two fasteners that secure the driver's frontal air bag to the steering wheel may be missing or improperly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212340860
Recall Date: Jul 8, 2021
Consumer Complaints
23 ComplaintsGeneral Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Three times while using the Adaptive Cruise Control, the car applied the brakes without cause (“phantom braking”.) Two of the times there were cars behind me that could have rear ended me given the unexpected, rapid deceleration. The problem has not been reviewed by the car dealer (because they won’t return my calls.). No other parties have inspected. No warning lamps or messages. Incident dates: 5/9/2025, 6/22/2025, and 7/19/2025.
Corrective Action:
Three times while using the Adaptive Cruise Control, the car applied the brakes without cause (“phantom braking”.) Two of the times there were cars behind me that could have rear ended me given the unexpected, rapid deceleration. The problem has not been reviewed by the car dealer (because they won’t return my calls.). No other parties have inspected. No warning lamps or messages. Incident dates: 5/9/2025, 6/22/2025, and 7/19/2025.
Additional Notes:
Three times while using the Adaptive Cruise Control, the car applied the brakes without cause (“phantom braking”.) Two of the times there were cars behind me that could have rear ended me given the unexpected, rapid deceleration. The problem has not been reviewed by the car dealer (because they won’t return my calls.). No other parties have inspected. No warning lamps or messages. Incident dates: 5/9/2025, 6/22/2025, and 7/19/2025.
Mfg Campaign: 11676189
Recall Date: Jul 25, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Three times while using the Adaptive Cruise Control, the car applied the brakes without cause (“phantom braking”.) Two of the times there were cars behind me that could have rear ended me given the unexpected, rapid deceleration. The problem has not been reviewed by the car dealer (because they won’t return my calls.). No other parties have inspected. No warning lamps or messages. Incident dates: 5/9/2025, 6/22/2025, and 7/19/2025.
Corrective Action:
Three times while using the Adaptive Cruise Control, the car applied the brakes without cause (“phantom braking”.) Two of the times there were cars behind me that could have rear ended me given the unexpected, rapid deceleration. The problem has not been reviewed by the car dealer (because they won’t return my calls.). No other parties have inspected. No warning lamps or messages. Incident dates: 5/9/2025, 6/22/2025, and 7/19/2025.
Additional Notes:
Three times while using the Adaptive Cruise Control, the car applied the brakes without cause (“phantom braking”.) Two of the times there were cars behind me that could have rear ended me given the unexpected, rapid deceleration. The problem has not been reviewed by the car dealer (because they won’t return my calls.). No other parties have inspected. No warning lamps or messages. Incident dates: 5/9/2025, 6/22/2025, and 7/19/2025.
Mfg Campaign: 11676189
Recall Date: Jul 25, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Three times while using the Adaptive Cruise Control, the car applied the brakes without cause (“phantom braking”.) Two of the times there were cars behind me that could have rear ended me given the unexpected, rapid deceleration. The problem has not been reviewed by the car dealer (because they won’t return my calls.). No other parties have inspected. No warning lamps or messages. Incident dates: 5/9/2025, 6/22/2025, and 7/19/2025.
Corrective Action:
Three times while using the Adaptive Cruise Control, the car applied the brakes without cause (“phantom braking”.) Two of the times there were cars behind me that could have rear ended me given the unexpected, rapid deceleration. The problem has not been reviewed by the car dealer (because they won’t return my calls.). No other parties have inspected. No warning lamps or messages. Incident dates: 5/9/2025, 6/22/2025, and 7/19/2025.
Additional Notes:
Three times while using the Adaptive Cruise Control, the car applied the brakes without cause (“phantom braking”.) Two of the times there were cars behind me that could have rear ended me given the unexpected, rapid deceleration. The problem has not been reviewed by the car dealer (because they won’t return my calls.). No other parties have inspected. No warning lamps or messages. Incident dates: 5/9/2025, 6/22/2025, and 7/19/2025.
Mfg Campaign: 11676189
Recall Date: Jul 25, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Steering wheel would bind up when returning to center after turning, requiring sudden additional force to go in the intended direction. Occurred on a regular basis, verified by the dealer and required steering gear replacement. Steering was also generally stiffer than normal.
Corrective Action:
Steering wheel would bind up when returning to center after turning, requiring sudden additional force to go in the intended direction. Occurred on a regular basis, verified by the dealer and required steering gear replacement. Steering was also generally stiffer than normal.
Additional Notes:
Steering wheel would bind up when returning to center after turning, requiring sudden additional force to go in the intended direction. Occurred on a regular basis, verified by the dealer and required steering gear replacement. Steering was also generally stiffer than normal.
Mfg Campaign: 11672359
Recall Date: Jul 9, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
steering wheel does not return to center after a turn. I have to force center the wheel after a turn. This is a common issue known to bolt euv owners online and should be a recall by the manufacturer due to poor steering rack build.
Corrective Action:
steering wheel does not return to center after a turn. I have to force center the wheel after a turn. This is a common issue known to bolt euv owners online and should be a recall by the manufacturer due to poor steering rack build.
Additional Notes:
steering wheel does not return to center after a turn. I have to force center the wheel after a turn. This is a common issue known to bolt euv owners online and should be a recall by the manufacturer due to poor steering rack build.
Mfg Campaign: 11668624
Recall Date: Jun 23, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Steering does not return to center after making turns at slower speeds. Upon reviewing complaints from numerous other Chevrolet Bolt owners it appears to be a faulty steering rack that needs to be replaced.
Corrective Action:
Steering does not return to center after making turns at slower speeds. Upon reviewing complaints from numerous other Chevrolet Bolt owners it appears to be a faulty steering rack that needs to be replaced.
Additional Notes:
Steering does not return to center after making turns at slower speeds. Upon reviewing complaints from numerous other Chevrolet Bolt owners it appears to be a faulty steering rack that needs to be replaced.
Mfg Campaign: 11665233
Recall Date: Jun 6, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The steering does not return to center at lower speeds. This appears to be a very common problem affecting these cars after about 40k miles due to faulty part. Repair can cost $3k. Worried that the steering could lock up and cause an accident. My wife didn't even notice until I drove her car and brought it up. Some people could be driving for years without knowing.
Corrective Action:
The steering does not return to center at lower speeds. This appears to be a very common problem affecting these cars after about 40k miles due to faulty part. Repair can cost $3k. Worried that the steering could lock up and cause an accident. My wife didn't even notice until I drove her car and brought it up. Some people could be driving for years without knowing.
Additional Notes:
The steering does not return to center at lower speeds. This appears to be a very common problem affecting these cars after about 40k miles due to faulty part. Repair can cost $3k. Worried that the steering could lock up and cause an accident. My wife didn't even notice until I drove her car and brought it up. Some people could be driving for years without knowing.
Mfg Campaign: 11663302
Recall Date: May 28, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On [XXX], my vehicle experienced a battery failure detected by its onboard software, significantly reducing propulsion power and disabling charging capabilities. I delivered the vehicle to GM Dealer Bill Pierre Chevrolet in Seattle on the 16th of January and was informed it required a complete battery replacement. Initially, I was advised the replacement battery would arrive by January 28, 2025, and installation would take approximately two days. As of today, March 19, 2025—62 days after delivering my vehicle to GM—I have received neither an update nor an estimated timeline for repair completion. During a follow-up call earlier this month, Bill Pierre Chevrolet reiterated they have no ETA and suggested I inquire again at the end of the month, though they expressed uncertainty about when the issue might be resolved due to GM's backlog of replacement batteries. Given the length of this delay and continued uncertainty, I am requesting an immediate update and clear guidance regarding the expected completion date for my vehicle’s battery replacement. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], my vehicle experienced a battery failure detected by its onboard software, significantly reducing propulsion power and disabling charging capabilities. I delivered the vehicle to GM Dealer Bill Pierre Chevrolet in Seattle on the 16th of January and was informed it required a complete battery replacement. Initially, I was advised the replacement battery would arrive by January 28, 2025, and installation would take approximately two days. As of today, March 19, 2025—62 days after delivering my vehicle to GM—I have received neither an update nor an estimated timeline for repair completion. During a follow-up call earlier this month, Bill Pierre Chevrolet reiterated they have no ETA and suggested I inquire again at the end of the month, though they expressed uncertainty about when the issue might be resolved due to GM's backlog of replacement batteries. Given the length of this delay and continued uncertainty, I am requesting an immediate update and clear guidance regarding the expected completion date for my vehicle’s battery replacement. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], my vehicle experienced a battery failure detected by its onboard software, significantly reducing propulsion power and disabling charging capabilities. I delivered the vehicle to GM Dealer Bill Pierre Chevrolet in Seattle on the 16th of January and was informed it required a complete battery replacement. Initially, I was advised the replacement battery would arrive by January 28, 2025, and installation would take approximately two days. As of today, March 19, 2025—62 days after delivering my vehicle to GM—I have received neither an update nor an estimated timeline for repair completion. During a follow-up call earlier this month, Bill Pierre Chevrolet reiterated they have no ETA and suggested I inquire again at the end of the month, though they expressed uncertainty about when the issue might be resolved due to GM's backlog of replacement batteries. Given the length of this delay and continued uncertainty, I am requesting an immediate update and clear guidance regarding the expected completion date for my vehicle’s battery replacement. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11649345
Recall Date: Mar 19, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The steering feels like it's grinding when reaching 60mph. If the wheel is turned left of center, roughly between 11 o'clock and 12 o'clock it will start grinding. If moved from that position, the grinding stops. GM says the part is out of warranty. The vehicle has 41,000 miles and the cost to repair is $7000. I see many others with the same problem. Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: The failed component is the steering gearbox assembly Q: How was your safety or the safety of others put at risk? A: The problem was diagnosed by the dealership before complete failure. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: Yes, the problem is reproducible by the Chevy Dealership. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: No
Corrective Action:
The steering feels like it's grinding when reaching 60mph. If the wheel is turned left of center, roughly between 11 o'clock and 12 o'clock it will start grinding. If moved from that position, the grinding stops. GM says the part is out of warranty. The vehicle has 41,000 miles and the cost to repair is $7000. I see many others with the same problem. Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: The failed component is the steering gearbox assembly Q: How was your safety or the safety of others put at risk? A: The problem was diagnosed by the dealership before complete failure. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: Yes, the problem is reproducible by the Chevy Dealership. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: No
Additional Notes:
The steering feels like it's grinding when reaching 60mph. If the wheel is turned left of center, roughly between 11 o'clock and 12 o'clock it will start grinding. If moved from that position, the grinding stops. GM says the part is out of warranty. The vehicle has 41,000 miles and the cost to repair is $7000. I see many others with the same problem. Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: The failed component is the steering gearbox assembly Q: How was your safety or the safety of others put at risk? A: The problem was diagnosed by the dealership before complete failure. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: Yes, the problem is reproducible by the Chevy Dealership. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: No
Mfg Campaign: 11641899
Recall Date: Feb 11, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The windshield fluid when used, goes into the cabin. It is made with toxic substances that can affect the people inside the car. Pregnant women, infants and people with respiratory problems are more affected.
Corrective Action:
The windshield fluid when used, goes into the cabin. It is made with toxic substances that can affect the people inside the car. Pregnant women, infants and people with respiratory problems are more affected.
Additional Notes:
The windshield fluid when used, goes into the cabin. It is made with toxic substances that can affect the people inside the car. Pregnant women, infants and people with respiratory problems are more affected.
Mfg Campaign: 11637764
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought my used 2022 Chevy Bolt EUV on March 16, 2024 from a Chevy dealer. It was a Certified Pre-owned vehicle. It had only 4,000 miles on it. The Chevy dealer informed me that the latest diagnostic software had been installed per a recall to keep the Hight Voltage battery from overcharging and that the car will only charge to 80%. But after I have driven the car for 6,214 miles (10,000 km), the car will automatically allow a 100% charge. The car now has 12,000 miles on it and still will not charge to 100%. My Bolt was recalled per GM recall N242470160 and NHTSA 24V-812 to fix this problem. The new software was installed on Dec 20, 2024 and the car will only charge to 80%. When I asked the Chevy Service Consultant when I can charge my car to 100%, he didn't know and thought the info was in my recall letter or in the N242470160 document. There is nothing in both documents about when the car will charge to 100%. This is a major error by GM and the NHTSA. After the new SW was installed, the service technician wrote on my invoice, "most likely the vehicle will reset to 100% after all criteria is met for the High Voltage Power Control Module 2 (HPCM2) and the Battery Energy Control Module (BECM)". Nobody knows what that criteria is. And how would the Bolt owner know when the criteria has been met? This 'charge to 100%' issue is very frustrating!
Corrective Action:
I bought my used 2022 Chevy Bolt EUV on March 16, 2024 from a Chevy dealer. It was a Certified Pre-owned vehicle. It had only 4,000 miles on it. The Chevy dealer informed me that the latest diagnostic software had been installed per a recall to keep the Hight Voltage battery from overcharging and that the car will only charge to 80%. But after I have driven the car for 6,214 miles (10,000 km), the car will automatically allow a 100% charge. The car now has 12,000 miles on it and still will not charge to 100%. My Bolt was recalled per GM recall N242470160 and NHTSA 24V-812 to fix this problem. The new software was installed on Dec 20, 2024 and the car will only charge to 80%. When I asked the Chevy Service Consultant when I can charge my car to 100%, he didn't know and thought the info was in my recall letter or in the N242470160 document. There is nothing in both documents about when the car will charge to 100%. This is a major error by GM and the NHTSA. After the new SW was installed, the service technician wrote on my invoice, "most likely the vehicle will reset to 100% after all criteria is met for the High Voltage Power Control Module 2 (HPCM2) and the Battery Energy Control Module (BECM)". Nobody knows what that criteria is. And how would the Bolt owner know when the criteria has been met? This 'charge to 100%' issue is very frustrating!
Additional Notes:
I bought my used 2022 Chevy Bolt EUV on March 16, 2024 from a Chevy dealer. It was a Certified Pre-owned vehicle. It had only 4,000 miles on it. The Chevy dealer informed me that the latest diagnostic software had been installed per a recall to keep the Hight Voltage battery from overcharging and that the car will only charge to 80%. But after I have driven the car for 6,214 miles (10,000 km), the car will automatically allow a 100% charge. The car now has 12,000 miles on it and still will not charge to 100%. My Bolt was recalled per GM recall N242470160 and NHTSA 24V-812 to fix this problem. The new software was installed on Dec 20, 2024 and the car will only charge to 80%. When I asked the Chevy Service Consultant when I can charge my car to 100%, he didn't know and thought the info was in my recall letter or in the N242470160 document. There is nothing in both documents about when the car will charge to 100%. This is a major error by GM and the NHTSA. After the new SW was installed, the service technician wrote on my invoice, "most likely the vehicle will reset to 100% after all criteria is met for the High Voltage Power Control Module 2 (HPCM2) and the Battery Energy Control Module (BECM)". Nobody knows what that criteria is. And how would the Bolt owner know when the criteria has been met? This 'charge to 100%' issue is very frustrating!
Mfg Campaign: 11632044
Recall Date: Dec 22, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When exposed to full sun, the Adaptive Cruise Control system has difficulty detecting any cars in front of the vehicle. This leads to the vehicle accelerating up to the set speed which could lead to a crash.
Corrective Action:
When exposed to full sun, the Adaptive Cruise Control system has difficulty detecting any cars in front of the vehicle. This leads to the vehicle accelerating up to the set speed which could lead to a crash.
Additional Notes:
When exposed to full sun, the Adaptive Cruise Control system has difficulty detecting any cars in front of the vehicle. This leads to the vehicle accelerating up to the set speed which could lead to a crash.
Mfg Campaign: 11625505
Recall Date: Nov 15, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Generally when driving a a slow speed and truing a corner the vehicle will suddenly speed up to about 15 miles per hour. Over the last 2.5 hears this has happened about 30 times. On at lease three (3) occasions a passenger has been with me and can confirm this has happened. Each time it has happened my hands have been on the steering wheel and I have not touched any of the controls. This happens very randomly. I have taken my EVU Bolt to the dealer at leas 10 times. They have not been able to duplicate the situation. I have been in telephone and e-mail contact with the Chevrolet, EV Concierge to seek help. They suggested that I do not use the "One Peddle" feature and when it happens take a picture of the screen at the steering wheel. One time I mentioned the problem to the car salesman with the most EV experience and showed him the photos. He immediately noted that the on the screen that the cruse control was set at 15 MPH. I brought this to the attention of the dealer and the EV Concierge. So I am supposing that the issue may be related to a computer issue and the cruse control. I have had the care for about 2.5 years. I know how to handle the situation. The care is leased. The next person who has the car will be surprised and may not know how to handle the situation. The dealer has has not been able to reproduce the problem. The only dated that I can specifically say this happened are the dates on the photos that I took
Corrective Action:
Generally when driving a a slow speed and truing a corner the vehicle will suddenly speed up to about 15 miles per hour. Over the last 2.5 hears this has happened about 30 times. On at lease three (3) occasions a passenger has been with me and can confirm this has happened. Each time it has happened my hands have been on the steering wheel and I have not touched any of the controls. This happens very randomly. I have taken my EVU Bolt to the dealer at leas 10 times. They have not been able to duplicate the situation. I have been in telephone and e-mail contact with the Chevrolet, EV Concierge to seek help. They suggested that I do not use the "One Peddle" feature and when it happens take a picture of the screen at the steering wheel. One time I mentioned the problem to the car salesman with the most EV experience and showed him the photos. He immediately noted that the on the screen that the cruse control was set at 15 MPH. I brought this to the attention of the dealer and the EV Concierge. So I am supposing that the issue may be related to a computer issue and the cruse control. I have had the care for about 2.5 years. I know how to handle the situation. The care is leased. The next person who has the car will be surprised and may not know how to handle the situation. The dealer has has not been able to reproduce the problem. The only dated that I can specifically say this happened are the dates on the photos that I took
Additional Notes:
Generally when driving a a slow speed and truing a corner the vehicle will suddenly speed up to about 15 miles per hour. Over the last 2.5 hears this has happened about 30 times. On at lease three (3) occasions a passenger has been with me and can confirm this has happened. Each time it has happened my hands have been on the steering wheel and I have not touched any of the controls. This happens very randomly. I have taken my EVU Bolt to the dealer at leas 10 times. They have not been able to duplicate the situation. I have been in telephone and e-mail contact with the Chevrolet, EV Concierge to seek help. They suggested that I do not use the "One Peddle" feature and when it happens take a picture of the screen at the steering wheel. One time I mentioned the problem to the car salesman with the most EV experience and showed him the photos. He immediately noted that the on the screen that the cruse control was set at 15 MPH. I brought this to the attention of the dealer and the EV Concierge. So I am supposing that the issue may be related to a computer issue and the cruse control. I have had the care for about 2.5 years. I know how to handle the situation. The care is leased. The next person who has the car will be surprised and may not know how to handle the situation. The dealer has has not been able to reproduce the problem. The only dated that I can specifically say this happened are the dates on the photos that I took
Mfg Campaign: 11623934
Recall Date: Nov 7, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Generally when driving a a slow speed and truing a corner the vehicle will suddenly speed up to about 15 miles per hour. Over the last 2.5 hears this has happened about 30 times. On at lease three (3) occasions a passenger has been with me and can confirm this has happened. Each time it has happened my hands have been on the steering wheel and I have not touched any of the controls. This happens very randomly. I have taken my EVU Bolt to the dealer at leas 10 times. They have not been able to duplicate the situation. I have been in telephone and e-mail contact with the Chevrolet, EV Concierge to seek help. They suggested that I do not use the "One Peddle" feature and when it happens take a picture of the screen at the steering wheel. One time I mentioned the problem to the car salesman with the most EV experience and showed him the photos. He immediately noted that the on the screen that the cruse control was set at 15 MPH. I brought this to the attention of the dealer and the EV Concierge. So I am supposing that the issue may be related to a computer issue and the cruse control. I have had the care for about 2.5 years. I know how to handle the situation. The care is leased. The next person who has the car will be surprised and may not know how to handle the situation. The dealer has has not been able to reproduce the problem. The only dated that I can specifically say this happened are the dates on the photos that I took
Corrective Action:
Generally when driving a a slow speed and truing a corner the vehicle will suddenly speed up to about 15 miles per hour. Over the last 2.5 hears this has happened about 30 times. On at lease three (3) occasions a passenger has been with me and can confirm this has happened. Each time it has happened my hands have been on the steering wheel and I have not touched any of the controls. This happens very randomly. I have taken my EVU Bolt to the dealer at leas 10 times. They have not been able to duplicate the situation. I have been in telephone and e-mail contact with the Chevrolet, EV Concierge to seek help. They suggested that I do not use the "One Peddle" feature and when it happens take a picture of the screen at the steering wheel. One time I mentioned the problem to the car salesman with the most EV experience and showed him the photos. He immediately noted that the on the screen that the cruse control was set at 15 MPH. I brought this to the attention of the dealer and the EV Concierge. So I am supposing that the issue may be related to a computer issue and the cruse control. I have had the care for about 2.5 years. I know how to handle the situation. The care is leased. The next person who has the car will be surprised and may not know how to handle the situation. The dealer has has not been able to reproduce the problem. The only dated that I can specifically say this happened are the dates on the photos that I took
Additional Notes:
Generally when driving a a slow speed and truing a corner the vehicle will suddenly speed up to about 15 miles per hour. Over the last 2.5 hears this has happened about 30 times. On at lease three (3) occasions a passenger has been with me and can confirm this has happened. Each time it has happened my hands have been on the steering wheel and I have not touched any of the controls. This happens very randomly. I have taken my EVU Bolt to the dealer at leas 10 times. They have not been able to duplicate the situation. I have been in telephone and e-mail contact with the Chevrolet, EV Concierge to seek help. They suggested that I do not use the "One Peddle" feature and when it happens take a picture of the screen at the steering wheel. One time I mentioned the problem to the car salesman with the most EV experience and showed him the photos. He immediately noted that the on the screen that the cruse control was set at 15 MPH. I brought this to the attention of the dealer and the EV Concierge. So I am supposing that the issue may be related to a computer issue and the cruse control. I have had the care for about 2.5 years. I know how to handle the situation. The care is leased. The next person who has the car will be surprised and may not know how to handle the situation. The dealer has has not been able to reproduce the problem. The only dated that I can specifically say this happened are the dates on the photos that I took
Mfg Campaign: 11623934
Recall Date: Nov 7, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Generally when driving a a slow speed and truing a corner the vehicle will suddenly speed up to about 15 miles per hour. Over the last 2.5 hears this has happened about 30 times. On at lease three (3) occasions a passenger has been with me and can confirm this has happened. Each time it has happened my hands have been on the steering wheel and I have not touched any of the controls. This happens very randomly. I have taken my EVU Bolt to the dealer at leas 10 times. They have not been able to duplicate the situation. I have been in telephone and e-mail contact with the Chevrolet, EV Concierge to seek help. They suggested that I do not use the "One Peddle" feature and when it happens take a picture of the screen at the steering wheel. One time I mentioned the problem to the car salesman with the most EV experience and showed him the photos. He immediately noted that the on the screen that the cruse control was set at 15 MPH. I brought this to the attention of the dealer and the EV Concierge. So I am supposing that the issue may be related to a computer issue and the cruse control. I have had the care for about 2.5 years. I know how to handle the situation. The care is leased. The next person who has the car will be surprised and may not know how to handle the situation. The dealer has has not been able to reproduce the problem. The only dated that I can specifically say this happened are the dates on the photos that I took
Corrective Action:
Generally when driving a a slow speed and truing a corner the vehicle will suddenly speed up to about 15 miles per hour. Over the last 2.5 hears this has happened about 30 times. On at lease three (3) occasions a passenger has been with me and can confirm this has happened. Each time it has happened my hands have been on the steering wheel and I have not touched any of the controls. This happens very randomly. I have taken my EVU Bolt to the dealer at leas 10 times. They have not been able to duplicate the situation. I have been in telephone and e-mail contact with the Chevrolet, EV Concierge to seek help. They suggested that I do not use the "One Peddle" feature and when it happens take a picture of the screen at the steering wheel. One time I mentioned the problem to the car salesman with the most EV experience and showed him the photos. He immediately noted that the on the screen that the cruse control was set at 15 MPH. I brought this to the attention of the dealer and the EV Concierge. So I am supposing that the issue may be related to a computer issue and the cruse control. I have had the care for about 2.5 years. I know how to handle the situation. The care is leased. The next person who has the car will be surprised and may not know how to handle the situation. The dealer has has not been able to reproduce the problem. The only dated that I can specifically say this happened are the dates on the photos that I took
Additional Notes:
Generally when driving a a slow speed and truing a corner the vehicle will suddenly speed up to about 15 miles per hour. Over the last 2.5 hears this has happened about 30 times. On at lease three (3) occasions a passenger has been with me and can confirm this has happened. Each time it has happened my hands have been on the steering wheel and I have not touched any of the controls. This happens very randomly. I have taken my EVU Bolt to the dealer at leas 10 times. They have not been able to duplicate the situation. I have been in telephone and e-mail contact with the Chevrolet, EV Concierge to seek help. They suggested that I do not use the "One Peddle" feature and when it happens take a picture of the screen at the steering wheel. One time I mentioned the problem to the car salesman with the most EV experience and showed him the photos. He immediately noted that the on the screen that the cruse control was set at 15 MPH. I brought this to the attention of the dealer and the EV Concierge. So I am supposing that the issue may be related to a computer issue and the cruse control. I have had the care for about 2.5 years. I know how to handle the situation. The care is leased. The next person who has the car will be surprised and may not know how to handle the situation. The dealer has has not been able to reproduce the problem. The only dated that I can specifically say this happened are the dates on the photos that I took
Mfg Campaign: 11623934
Recall Date: Nov 7, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving home on the highway a few days ago I had just picked up my daughter from school as usual. My chevy braked on the with no vehicle in the front only one in the rear. The car breaked so hard it nearly stopped and the car behind swerved out of the way.
Corrective Action:
I was driving home on the highway a few days ago I had just picked up my daughter from school as usual. My chevy braked on the with no vehicle in the front only one in the rear. The car breaked so hard it nearly stopped and the car behind swerved out of the way.
Additional Notes:
I was driving home on the highway a few days ago I had just picked up my daughter from school as usual. My chevy braked on the with no vehicle in the front only one in the rear. The car breaked so hard it nearly stopped and the car behind swerved out of the way.
Mfg Campaign: 11623961
Recall Date: Nov 7, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was driving home on the highway a few days ago I had just picked up my daughter from school as usual. My chevy braked on the with no vehicle in the front only one in the rear. The car breaked so hard it nearly stopped and the car behind swerved out of the way.
Corrective Action:
I was driving home on the highway a few days ago I had just picked up my daughter from school as usual. My chevy braked on the with no vehicle in the front only one in the rear. The car breaked so hard it nearly stopped and the car behind swerved out of the way.
Additional Notes:
I was driving home on the highway a few days ago I had just picked up my daughter from school as usual. My chevy braked on the with no vehicle in the front only one in the rear. The car breaked so hard it nearly stopped and the car behind swerved out of the way.
Mfg Campaign: 11623961
Recall Date: Nov 7, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Car has 38000 miles and when turning the steering will not return back. Loud popping coming from front of car when turning steering wheel.
Corrective Action:
Car has 38000 miles and when turning the steering will not return back. Loud popping coming from front of car when turning steering wheel.
Additional Notes:
Car has 38000 miles and when turning the steering will not return back. Loud popping coming from front of car when turning steering wheel.
Mfg Campaign: 11623085
Recall Date: Nov 1, 2024
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
I installed four new Goodyear ElectricDrive 2 tires (P 215/50 R17) on my 2022 Chevrolet Bolt EUV on 05/08/2024 at Discount Tire in Round Rock, TX (Store #TXA 23). The tires were balanced as part of the installation. After six days of normal commuting, on 05/14/2024, the vehicle began experiencing significant vibrations at highway speeds 60 - 70+ mph. As a point of reference, the passenger side headrest was visibly moving back and forth due to the vibration. I took the tire back to Discount Tire and, after removing the tire from the wheel, they discovered that the SoundComfort noise reduction foam inside of the tire had come dislodged and was bunched up inside of the tire. The foam did not appear attached to the inside of the tire in any way. After the foam was removed and the tire remounted, the vibration was no longer present. What component or system failed or malfunctioned, and is it available for inspection upon request? The noise reduction foam inside of the tire came loose inside the tire and caused the tire to become out of balance. The tire is currently mounted on the car but with the noise reduction foam removed. How was your safety or the safety of others put at risk? Significant vibrations while operating the vehicle could distract the driver or under certain circumstances cause impair the driver's control of the vehicle especially at higher speeds. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Discount Tire diagnosed the issue by attempting to balance all four wheels, discovering one was out of balance, and then proceeded to remove the tire from the vehicle. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings lamps or messages. A significant vibration at highway speeds was the only symptom and began being observed on 5/14/2024 (6 days after installation).
Corrective Action:
I installed four new Goodyear ElectricDrive 2 tires (P 215/50 R17) on my 2022 Chevrolet Bolt EUV on 05/08/2024 at Discount Tire in Round Rock, TX (Store #TXA 23). The tires were balanced as part of the installation. After six days of normal commuting, on 05/14/2024, the vehicle began experiencing significant vibrations at highway speeds 60 - 70+ mph. As a point of reference, the passenger side headrest was visibly moving back and forth due to the vibration. I took the tire back to Discount Tire and, after removing the tire from the wheel, they discovered that the SoundComfort noise reduction foam inside of the tire had come dislodged and was bunched up inside of the tire. The foam did not appear attached to the inside of the tire in any way. After the foam was removed and the tire remounted, the vibration was no longer present. What component or system failed or malfunctioned, and is it available for inspection upon request? The noise reduction foam inside of the tire came loose inside the tire and caused the tire to become out of balance. The tire is currently mounted on the car but with the noise reduction foam removed. How was your safety or the safety of others put at risk? Significant vibrations while operating the vehicle could distract the driver or under certain circumstances cause impair the driver's control of the vehicle especially at higher speeds. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Discount Tire diagnosed the issue by attempting to balance all four wheels, discovering one was out of balance, and then proceeded to remove the tire from the vehicle. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings lamps or messages. A significant vibration at highway speeds was the only symptom and began being observed on 5/14/2024 (6 days after installation).
Additional Notes:
I installed four new Goodyear ElectricDrive 2 tires (P 215/50 R17) on my 2022 Chevrolet Bolt EUV on 05/08/2024 at Discount Tire in Round Rock, TX (Store #TXA 23). The tires were balanced as part of the installation. After six days of normal commuting, on 05/14/2024, the vehicle began experiencing significant vibrations at highway speeds 60 - 70+ mph. As a point of reference, the passenger side headrest was visibly moving back and forth due to the vibration. I took the tire back to Discount Tire and, after removing the tire from the wheel, they discovered that the SoundComfort noise reduction foam inside of the tire had come dislodged and was bunched up inside of the tire. The foam did not appear attached to the inside of the tire in any way. After the foam was removed and the tire remounted, the vibration was no longer present. What component or system failed or malfunctioned, and is it available for inspection upon request? The noise reduction foam inside of the tire came loose inside the tire and caused the tire to become out of balance. The tire is currently mounted on the car but with the noise reduction foam removed. How was your safety or the safety of others put at risk? Significant vibrations while operating the vehicle could distract the driver or under certain circumstances cause impair the driver's control of the vehicle especially at higher speeds. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Discount Tire diagnosed the issue by attempting to balance all four wheels, discovering one was out of balance, and then proceeded to remove the tire from the vehicle. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings lamps or messages. A significant vibration at highway speeds was the only symptom and began being observed on 5/14/2024 (6 days after installation).
Mfg Campaign: 11589763
Recall Date: May 20, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Firstly, day/night sensor failure caused failure in left front headlamp turn signal system. This was repaired successfully. Secondly, Airbag system failure that I saw was a common problem across many vehicles.
Corrective Action:
Firstly, day/night sensor failure caused failure in left front headlamp turn signal system. This was repaired successfully. Secondly, Airbag system failure that I saw was a common problem across many vehicles.
Additional Notes:
Firstly, day/night sensor failure caused failure in left front headlamp turn signal system. This was repaired successfully. Secondly, Airbag system failure that I saw was a common problem across many vehicles.
Mfg Campaign: 11491879
Recall Date: Nov 2, 2022
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