Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission. The transmission may become damaged internally and cause the wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: N242480630
Recall Date: Mar 6, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2021 Chevrolet Camaro vehicles. The plastic "Camaro" emblem, located on the steering wheel air bag cover, may separate during deployment of the frontal driver air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212327220
Recall Date: Mar 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Camaro vehicles. The left or right axle shaft may be missing a retaining ring, which could allow the axle shaft to separate while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212331000
Recall Date: Mar 18, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
Consumer Complaints
9 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Chevrolet Camaro. The contact stated while driving at an undisclosed speed, the vehicle briefly jerked and jolted before returning to normal functionality. The contact stated that the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that a software update was needed. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V148000 (Power Train); the VIN was included, but the vehicle was already repaired under the recall. The manufacturer was not notified of the failure. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2021 Chevrolet Camaro. The contact stated while driving at an undisclosed speed, the vehicle briefly jerked and jolted before returning to normal functionality. The contact stated that the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that a software update was needed. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V148000 (Power Train); the VIN was included, but the vehicle was already repaired under the recall. The manufacturer was not notified of the failure. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2021 Chevrolet Camaro. The contact stated while driving at an undisclosed speed, the vehicle briefly jerked and jolted before returning to normal functionality. The contact stated that the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that a software update was needed. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V148000 (Power Train); the VIN was included, but the vehicle was already repaired under the recall. The manufacturer was not notified of the failure. The failure mileage was 80,000.
Mfg Campaign: 11668596
Recall Date: Jun 23, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
d
Corrective Action:
d
Additional Notes:
d
Mfg Campaign: 11503772
Recall Date: Jan 26, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN OPERATING THE CAR IT BEGAN TO SLOW DOWN. ONCE I APPROACHED A STOP THE CAR ENGINE SHUT OFF. AFTER A FEW MINUTES I WAS ABLE TO START AGAIN. AFTER I DROVE THROUGH THE LIGHT AND PROCEEDED HOME ABOUT 2 MILES AWAY FROM THE INITIAL STOP, THE CAR SHUT OFF AGAIN. IT WAS SENT TO VANDERGRIFF CHEVROLET IN ARLINGTON, TEXAS AND THE ISSUE THEY SAID HAD SOMETHING TO DO WITH A CAM MAGNET- THIS WAS NOV 2021. TODAY- NOVEMBER 7 2022 THE SAME THING HAPPENED AS I WAS HEADED TO THE STORE. I DROPPED THE CAR OFF YET AGAIN FOR REPAIR. THE SERVICE ADVISORS DIDN'T KNOW HOW TO FIX IT AND HAD THE CAR FOR TWO WEEKS. THEY EXPECT TO HAVE IT FOR ANOTHER WEEK TO ASSESS AND DIAGNOSE THE PROBLEM BUT THE FACT THAT THE CAR HAS SHUT OFF MORE THAN 3 TIMES IS UNSAFE.
Corrective Action:
WHEN OPERATING THE CAR IT BEGAN TO SLOW DOWN. ONCE I APPROACHED A STOP THE CAR ENGINE SHUT OFF. AFTER A FEW MINUTES I WAS ABLE TO START AGAIN. AFTER I DROVE THROUGH THE LIGHT AND PROCEEDED HOME ABOUT 2 MILES AWAY FROM THE INITIAL STOP, THE CAR SHUT OFF AGAIN. IT WAS SENT TO VANDERGRIFF CHEVROLET IN ARLINGTON, TEXAS AND THE ISSUE THEY SAID HAD SOMETHING TO DO WITH A CAM MAGNET- THIS WAS NOV 2021. TODAY- NOVEMBER 7 2022 THE SAME THING HAPPENED AS I WAS HEADED TO THE STORE. I DROPPED THE CAR OFF YET AGAIN FOR REPAIR. THE SERVICE ADVISORS DIDN'T KNOW HOW TO FIX IT AND HAD THE CAR FOR TWO WEEKS. THEY EXPECT TO HAVE IT FOR ANOTHER WEEK TO ASSESS AND DIAGNOSE THE PROBLEM BUT THE FACT THAT THE CAR HAS SHUT OFF MORE THAN 3 TIMES IS UNSAFE.
Additional Notes:
WHEN OPERATING THE CAR IT BEGAN TO SLOW DOWN. ONCE I APPROACHED A STOP THE CAR ENGINE SHUT OFF. AFTER A FEW MINUTES I WAS ABLE TO START AGAIN. AFTER I DROVE THROUGH THE LIGHT AND PROCEEDED HOME ABOUT 2 MILES AWAY FROM THE INITIAL STOP, THE CAR SHUT OFF AGAIN. IT WAS SENT TO VANDERGRIFF CHEVROLET IN ARLINGTON, TEXAS AND THE ISSUE THEY SAID HAD SOMETHING TO DO WITH A CAM MAGNET- THIS WAS NOV 2021. TODAY- NOVEMBER 7 2022 THE SAME THING HAPPENED AS I WAS HEADED TO THE STORE. I DROPPED THE CAR OFF YET AGAIN FOR REPAIR. THE SERVICE ADVISORS DIDN'T KNOW HOW TO FIX IT AND HAD THE CAR FOR TWO WEEKS. THEY EXPECT TO HAVE IT FOR ANOTHER WEEK TO ASSESS AND DIAGNOSE THE PROBLEM BUT THE FACT THAT THE CAR HAS SHUT OFF MORE THAN 3 TIMES IS UNSAFE.
Mfg Campaign: 11492575
Recall Date: Nov 7, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN OPERATING THE CAR IT BEGAN TO SLOW DOWN. ONCE I APPROACHED A STOP THE CAR ENGINE SHUT OFF. AFTER A FEW MINUTES I WAS ABLE TO START AGAIN. AFTER I DROVE THROUGH THE LIGHT AND PROCEEDED HOME ABOUT 2 MILES AWAY FROM THE INITIAL STOP, THE CAR SHUT OFF AGAIN. IT WAS SENT TO VANDERGRIFF CHEVROLET IN ARLINGTON, TEXAS AND THE ISSUE THEY SAID HAD SOMETHING TO DO WITH A CAM MAGNET- THIS WAS NOV 2021. TODAY- NOVEMBER 7 2022 THE SAME THING HAPPENED AS I WAS HEADED TO THE STORE. I DROPPED THE CAR OFF YET AGAIN FOR REPAIR. THE SERVICE ADVISORS DIDN'T KNOW HOW TO FIX IT AND HAD THE CAR FOR TWO WEEKS. THEY EXPECT TO HAVE IT FOR ANOTHER WEEK TO ASSESS AND DIAGNOSE THE PROBLEM BUT THE FACT THAT THE CAR HAS SHUT OFF MORE THAN 3 TIMES IS UNSAFE.
Corrective Action:
WHEN OPERATING THE CAR IT BEGAN TO SLOW DOWN. ONCE I APPROACHED A STOP THE CAR ENGINE SHUT OFF. AFTER A FEW MINUTES I WAS ABLE TO START AGAIN. AFTER I DROVE THROUGH THE LIGHT AND PROCEEDED HOME ABOUT 2 MILES AWAY FROM THE INITIAL STOP, THE CAR SHUT OFF AGAIN. IT WAS SENT TO VANDERGRIFF CHEVROLET IN ARLINGTON, TEXAS AND THE ISSUE THEY SAID HAD SOMETHING TO DO WITH A CAM MAGNET- THIS WAS NOV 2021. TODAY- NOVEMBER 7 2022 THE SAME THING HAPPENED AS I WAS HEADED TO THE STORE. I DROPPED THE CAR OFF YET AGAIN FOR REPAIR. THE SERVICE ADVISORS DIDN'T KNOW HOW TO FIX IT AND HAD THE CAR FOR TWO WEEKS. THEY EXPECT TO HAVE IT FOR ANOTHER WEEK TO ASSESS AND DIAGNOSE THE PROBLEM BUT THE FACT THAT THE CAR HAS SHUT OFF MORE THAN 3 TIMES IS UNSAFE.
Additional Notes:
WHEN OPERATING THE CAR IT BEGAN TO SLOW DOWN. ONCE I APPROACHED A STOP THE CAR ENGINE SHUT OFF. AFTER A FEW MINUTES I WAS ABLE TO START AGAIN. AFTER I DROVE THROUGH THE LIGHT AND PROCEEDED HOME ABOUT 2 MILES AWAY FROM THE INITIAL STOP, THE CAR SHUT OFF AGAIN. IT WAS SENT TO VANDERGRIFF CHEVROLET IN ARLINGTON, TEXAS AND THE ISSUE THEY SAID HAD SOMETHING TO DO WITH A CAM MAGNET- THIS WAS NOV 2021. TODAY- NOVEMBER 7 2022 THE SAME THING HAPPENED AS I WAS HEADED TO THE STORE. I DROPPED THE CAR OFF YET AGAIN FOR REPAIR. THE SERVICE ADVISORS DIDN'T KNOW HOW TO FIX IT AND HAD THE CAR FOR TWO WEEKS. THEY EXPECT TO HAVE IT FOR ANOTHER WEEK TO ASSESS AND DIAGNOSE THE PROBLEM BUT THE FACT THAT THE CAR HAS SHUT OFF MORE THAN 3 TIMES IS UNSAFE.
Mfg Campaign: 11492575
Recall Date: Nov 7, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
We were hit perpendicular to the passenger side door of our 2021 Camaro. The side airbag(s) did not go off. The other vehicle was going about 15-20 mph upon impact. The right side of our car was seriously smashed in. Its a good thing the passenger was not killed or injured and this is a law of physics abnormality.
Corrective Action:
We were hit perpendicular to the passenger side door of our 2021 Camaro. The side airbag(s) did not go off. The other vehicle was going about 15-20 mph upon impact. The right side of our car was seriously smashed in. Its a good thing the passenger was not killed or injured and this is a law of physics abnormality.
Additional Notes:
We were hit perpendicular to the passenger side door of our 2021 Camaro. The side airbag(s) did not go off. The other vehicle was going about 15-20 mph upon impact. The right side of our car was seriously smashed in. Its a good thing the passenger was not killed or injured and this is a law of physics abnormality.
Mfg Campaign: 11454319
Recall Date: Feb 27, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
there is a burning oil smell, that is so pungent it causes nausea and burning of the eyes when driving the vehicle. have taken it to 2 separate dealerships, the first told me they could not find an oil leak and i would have to deal with it. the second dealership stated that it is a valve on the back of the motor and that there is nothing they can do about it. i was told not to roll down the windows and to leave recirculate on. called and spoke to gm directly and they state take it to a third dealer and they denied my request to send a master tech to check the vehicle. i am left with driving a car that leave me nauseated and is a possible hazard to drive.
Corrective Action:
there is a burning oil smell, that is so pungent it causes nausea and burning of the eyes when driving the vehicle. have taken it to 2 separate dealerships, the first told me they could not find an oil leak and i would have to deal with it. the second dealership stated that it is a valve on the back of the motor and that there is nothing they can do about it. i was told not to roll down the windows and to leave recirculate on. called and spoke to gm directly and they state take it to a third dealer and they denied my request to send a master tech to check the vehicle. i am left with driving a car that leave me nauseated and is a possible hazard to drive.
Additional Notes:
there is a burning oil smell, that is so pungent it causes nausea and burning of the eyes when driving the vehicle. have taken it to 2 separate dealerships, the first told me they could not find an oil leak and i would have to deal with it. the second dealership stated that it is a valve on the back of the motor and that there is nothing they can do about it. i was told not to roll down the windows and to leave recirculate on. called and spoke to gm directly and they state take it to a third dealer and they denied my request to send a master tech to check the vehicle. i am left with driving a car that leave me nauseated and is a possible hazard to drive.
Mfg Campaign: 11439752
Recall Date: Nov 8, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I AM NOTIFYING NHTSA OF THIS INCIDENT FOR THE RECORD. I PURCHASE THIS VEHICLE ON 9/30/2020 ... AFTER 3 SHORT TRIPS TO KEEP FLUIDS MOVING AND THE BATTERY CHARGED DURING THE BREAK IN PERIOD THE CAR HAS BE SETTING UNDER A CAR COVER WITH 426 MILES ON IT. I AGAIN STARTED TO GO FOR A RIDE ON 1/17/2021TO DO ANOTHER BREAK IN RIDE. THE CAR STARTED WELL AND WHEN I PUT IN DRIVE I NOTICED A SHUTTERING AND THE TRANSMISSION INABILITY TO SHIFT SMOOTHLY. AFTER JUST A FEW MILES I NOTICED SHIFTING AND SLIPPING WAS STARTING TO BE MORE FREQUENT SO FOR SAFETY REASONS I BROUGHT THE CAR BACK HOME. WHILE TURNING INTO MY STREET THE CAR TRANSMISSION FAILED AND SLIPPED AND STOPED IN THE MIDDLE OF A TURN JUST NARROWLY AVOIDING AN ACCIDENT. THE TRANSMISSION IS ALL OVER THE PLACE WHEN SHIFTING, ENGAGING AND TAKING OFF. THIS CAR CAN NOT BE DRIVEN SAFELY AT THIS TIME IT IS NOT SAFE AND I FIND OUT THROUGH RESEARCH IT IS AN ONGOING PROBLEM WITH GM WITH LITIGATION IN PROGRESS ON THIS ISSUE. WHY AND HOW CAN GM STILL SELL THESE CARS WITH THIS ISSUE STILL PRESENT. I CAN NOT TAKE A CHANCE WITH THIS CARE AS IS MY LIFE AND THE LIFE OF MY FAMILY DEPENDS ON IT. .THANK YOU IN ADVANCE FOR YOUR ATTENTION AND SUPPORT WITH THIS MATTER.
Corrective Action:
I AM NOTIFYING NHTSA OF THIS INCIDENT FOR THE RECORD. I PURCHASE THIS VEHICLE ON 9/30/2020 ... AFTER 3 SHORT TRIPS TO KEEP FLUIDS MOVING AND THE BATTERY CHARGED DURING THE BREAK IN PERIOD THE CAR HAS BE SETTING UNDER A CAR COVER WITH 426 MILES ON IT. I AGAIN STARTED TO GO FOR A RIDE ON 1/17/2021TO DO ANOTHER BREAK IN RIDE. THE CAR STARTED WELL AND WHEN I PUT IN DRIVE I NOTICED A SHUTTERING AND THE TRANSMISSION INABILITY TO SHIFT SMOOTHLY. AFTER JUST A FEW MILES I NOTICED SHIFTING AND SLIPPING WAS STARTING TO BE MORE FREQUENT SO FOR SAFETY REASONS I BROUGHT THE CAR BACK HOME. WHILE TURNING INTO MY STREET THE CAR TRANSMISSION FAILED AND SLIPPED AND STOPED IN THE MIDDLE OF A TURN JUST NARROWLY AVOIDING AN ACCIDENT. THE TRANSMISSION IS ALL OVER THE PLACE WHEN SHIFTING, ENGAGING AND TAKING OFF. THIS CAR CAN NOT BE DRIVEN SAFELY AT THIS TIME IT IS NOT SAFE AND I FIND OUT THROUGH RESEARCH IT IS AN ONGOING PROBLEM WITH GM WITH LITIGATION IN PROGRESS ON THIS ISSUE. WHY AND HOW CAN GM STILL SELL THESE CARS WITH THIS ISSUE STILL PRESENT. I CAN NOT TAKE A CHANCE WITH THIS CARE AS IS MY LIFE AND THE LIFE OF MY FAMILY DEPENDS ON IT. .THANK YOU IN ADVANCE FOR YOUR ATTENTION AND SUPPORT WITH THIS MATTER.
Additional Notes:
I AM NOTIFYING NHTSA OF THIS INCIDENT FOR THE RECORD. I PURCHASE THIS VEHICLE ON 9/30/2020 ... AFTER 3 SHORT TRIPS TO KEEP FLUIDS MOVING AND THE BATTERY CHARGED DURING THE BREAK IN PERIOD THE CAR HAS BE SETTING UNDER A CAR COVER WITH 426 MILES ON IT. I AGAIN STARTED TO GO FOR A RIDE ON 1/17/2021TO DO ANOTHER BREAK IN RIDE. THE CAR STARTED WELL AND WHEN I PUT IN DRIVE I NOTICED A SHUTTERING AND THE TRANSMISSION INABILITY TO SHIFT SMOOTHLY. AFTER JUST A FEW MILES I NOTICED SHIFTING AND SLIPPING WAS STARTING TO BE MORE FREQUENT SO FOR SAFETY REASONS I BROUGHT THE CAR BACK HOME. WHILE TURNING INTO MY STREET THE CAR TRANSMISSION FAILED AND SLIPPED AND STOPED IN THE MIDDLE OF A TURN JUST NARROWLY AVOIDING AN ACCIDENT. THE TRANSMISSION IS ALL OVER THE PLACE WHEN SHIFTING, ENGAGING AND TAKING OFF. THIS CAR CAN NOT BE DRIVEN SAFELY AT THIS TIME IT IS NOT SAFE AND I FIND OUT THROUGH RESEARCH IT IS AN ONGOING PROBLEM WITH GM WITH LITIGATION IN PROGRESS ON THIS ISSUE. WHY AND HOW CAN GM STILL SELL THESE CARS WITH THIS ISSUE STILL PRESENT. I CAN NOT TAKE A CHANCE WITH THIS CARE AS IS MY LIFE AND THE LIFE OF MY FAMILY DEPENDS ON IT. .THANK YOU IN ADVANCE FOR YOUR ATTENTION AND SUPPORT WITH THIS MATTER.
Mfg Campaign: 11388603
Recall Date: Jan 17, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:ADAS:HILL START ASSIST:CLUTCH SOLENOID
Potential Consequences:
TL* THE CONTACT OWNS A 2021 CHEVROLET CAMARO EQUIPPED WITH THE HILL START ASSIST FEATURE. THE CONTACT STATED THAT THE VEHICLE HAD A MANUAL TRANSMISSION. WHILE STOPPED ON AN INCLINE WITH THE BRAKE PEDAL AND CLUTCH PEDAL DEPRESSED, THE HILL START ASSIST FEATURE ACTIVATED, LOCKING THE TRANSMISSION TO PREVENT THE VEHICLE FROM ROLLING BACKWARDS. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE FROM THE STOPPED POSITION, THE CLUTCH PEDAL AND ACCELERATOR PEDAL WERE DEPRESSED SIMULTANEOUSLY HOWEVER, THE HILL ASSIST FEATURE HESITATED TO RELEASE FOR APPROXIMATELY 2-SECONDS CAUSING THE VEHICLE TO ROLL BACKWARDS. THE CONTACT WAS CONCERNED ABOUT A POSSIBLE ACCIDENT DURING THE TWO SECOND DELAY WHEN THE FEATURE FAILED TO DEACTIVATE IMMEDIATELY. ANOTHER CONCERN WAS THAT THERE WAS NO WAY TO OVERRIDE THE FEATURE. REYMORE CHEVROLET (746 N MAIN ST, CENTRAL SQUARE, NY 13036, (315)668-2673) WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE HILL START ASSIST FEATURE WAS INCLUDED IN THE VEHICLE'S SAFETY FEATURES AND COULD NOT BE DEACTIVATED. THE CONTACT STATED THAT HE BELIEVED THE ISSUE TO BE A DESIGN FLAW AND NOT A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 260.
Corrective Action:
TL* THE CONTACT OWNS A 2021 CHEVROLET CAMARO EQUIPPED WITH THE HILL START ASSIST FEATURE. THE CONTACT STATED THAT THE VEHICLE HAD A MANUAL TRANSMISSION. WHILE STOPPED ON AN INCLINE WITH THE BRAKE PEDAL AND CLUTCH PEDAL DEPRESSED, THE HILL START ASSIST FEATURE ACTIVATED, LOCKING THE TRANSMISSION TO PREVENT THE VEHICLE FROM ROLLING BACKWARDS. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE FROM THE STOPPED POSITION, THE CLUTCH PEDAL AND ACCELERATOR PEDAL WERE DEPRESSED SIMULTANEOUSLY HOWEVER, THE HILL ASSIST FEATURE HESITATED TO RELEASE FOR APPROXIMATELY 2-SECONDS CAUSING THE VEHICLE TO ROLL BACKWARDS. THE CONTACT WAS CONCERNED ABOUT A POSSIBLE ACCIDENT DURING THE TWO SECOND DELAY WHEN THE FEATURE FAILED TO DEACTIVATE IMMEDIATELY. ANOTHER CONCERN WAS THAT THERE WAS NO WAY TO OVERRIDE THE FEATURE. REYMORE CHEVROLET (746 N MAIN ST, CENTRAL SQUARE, NY 13036, (315)668-2673) WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE HILL START ASSIST FEATURE WAS INCLUDED IN THE VEHICLE'S SAFETY FEATURES AND COULD NOT BE DEACTIVATED. THE CONTACT STATED THAT HE BELIEVED THE ISSUE TO BE A DESIGN FLAW AND NOT A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 260.
Additional Notes:
TL* THE CONTACT OWNS A 2021 CHEVROLET CAMARO EQUIPPED WITH THE HILL START ASSIST FEATURE. THE CONTACT STATED THAT THE VEHICLE HAD A MANUAL TRANSMISSION. WHILE STOPPED ON AN INCLINE WITH THE BRAKE PEDAL AND CLUTCH PEDAL DEPRESSED, THE HILL START ASSIST FEATURE ACTIVATED, LOCKING THE TRANSMISSION TO PREVENT THE VEHICLE FROM ROLLING BACKWARDS. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE FROM THE STOPPED POSITION, THE CLUTCH PEDAL AND ACCELERATOR PEDAL WERE DEPRESSED SIMULTANEOUSLY HOWEVER, THE HILL ASSIST FEATURE HESITATED TO RELEASE FOR APPROXIMATELY 2-SECONDS CAUSING THE VEHICLE TO ROLL BACKWARDS. THE CONTACT WAS CONCERNED ABOUT A POSSIBLE ACCIDENT DURING THE TWO SECOND DELAY WHEN THE FEATURE FAILED TO DEACTIVATE IMMEDIATELY. ANOTHER CONCERN WAS THAT THERE WAS NO WAY TO OVERRIDE THE FEATURE. REYMORE CHEVROLET (746 N MAIN ST, CENTRAL SQUARE, NY 13036, (315)668-2673) WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE HILL START ASSIST FEATURE WAS INCLUDED IN THE VEHICLE'S SAFETY FEATURES AND COULD NOT BE DEACTIVATED. THE CONTACT STATED THAT HE BELIEVED THE ISSUE TO BE A DESIGN FLAW AND NOT A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 260.
Mfg Campaign: 11386457
Recall Date: Jan 4, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:ADAS:HILL START ASSIST:SOFTWARE
Potential Consequences:
TL* THE CONTACT OWNS A 2021 CHEVROLET CAMARO EQUIPPED WITH THE HILL START ASSIST FEATURE. THE CONTACT STATED THAT THE VEHICLE HAD A MANUAL TRANSMISSION. WHILE STOPPED ON AN INCLINE WITH THE BRAKE PEDAL AND CLUTCH PEDAL DEPRESSED, THE HILL START ASSIST FEATURE ACTIVATED, LOCKING THE TRANSMISSION TO PREVENT THE VEHICLE FROM ROLLING BACKWARDS. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE FROM THE STOPPED POSITION, THE CLUTCH PEDAL AND ACCELERATOR PEDAL WERE DEPRESSED SIMULTANEOUSLY HOWEVER, THE HILL ASSIST FEATURE HESITATED TO RELEASE FOR APPROXIMATELY 2-SECONDS CAUSING THE VEHICLE TO ROLL BACKWARDS. THE CONTACT WAS CONCERNED ABOUT A POSSIBLE ACCIDENT DURING THE TWO SECOND DELAY WHEN THE FEATURE FAILED TO DEACTIVATE IMMEDIATELY. ANOTHER CONCERN WAS THAT THERE WAS NO WAY TO OVERRIDE THE FEATURE. REYMORE CHEVROLET (746 N MAIN ST, CENTRAL SQUARE, NY 13036, (315)668-2673) WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE HILL START ASSIST FEATURE WAS INCLUDED IN THE VEHICLE'S SAFETY FEATURES AND COULD NOT BE DEACTIVATED. THE CONTACT STATED THAT HE BELIEVED THE ISSUE TO BE A DESIGN FLAW AND NOT A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 260.
Corrective Action:
TL* THE CONTACT OWNS A 2021 CHEVROLET CAMARO EQUIPPED WITH THE HILL START ASSIST FEATURE. THE CONTACT STATED THAT THE VEHICLE HAD A MANUAL TRANSMISSION. WHILE STOPPED ON AN INCLINE WITH THE BRAKE PEDAL AND CLUTCH PEDAL DEPRESSED, THE HILL START ASSIST FEATURE ACTIVATED, LOCKING THE TRANSMISSION TO PREVENT THE VEHICLE FROM ROLLING BACKWARDS. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE FROM THE STOPPED POSITION, THE CLUTCH PEDAL AND ACCELERATOR PEDAL WERE DEPRESSED SIMULTANEOUSLY HOWEVER, THE HILL ASSIST FEATURE HESITATED TO RELEASE FOR APPROXIMATELY 2-SECONDS CAUSING THE VEHICLE TO ROLL BACKWARDS. THE CONTACT WAS CONCERNED ABOUT A POSSIBLE ACCIDENT DURING THE TWO SECOND DELAY WHEN THE FEATURE FAILED TO DEACTIVATE IMMEDIATELY. ANOTHER CONCERN WAS THAT THERE WAS NO WAY TO OVERRIDE THE FEATURE. REYMORE CHEVROLET (746 N MAIN ST, CENTRAL SQUARE, NY 13036, (315)668-2673) WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE HILL START ASSIST FEATURE WAS INCLUDED IN THE VEHICLE'S SAFETY FEATURES AND COULD NOT BE DEACTIVATED. THE CONTACT STATED THAT HE BELIEVED THE ISSUE TO BE A DESIGN FLAW AND NOT A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 260.
Additional Notes:
TL* THE CONTACT OWNS A 2021 CHEVROLET CAMARO EQUIPPED WITH THE HILL START ASSIST FEATURE. THE CONTACT STATED THAT THE VEHICLE HAD A MANUAL TRANSMISSION. WHILE STOPPED ON AN INCLINE WITH THE BRAKE PEDAL AND CLUTCH PEDAL DEPRESSED, THE HILL START ASSIST FEATURE ACTIVATED, LOCKING THE TRANSMISSION TO PREVENT THE VEHICLE FROM ROLLING BACKWARDS. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE FROM THE STOPPED POSITION, THE CLUTCH PEDAL AND ACCELERATOR PEDAL WERE DEPRESSED SIMULTANEOUSLY HOWEVER, THE HILL ASSIST FEATURE HESITATED TO RELEASE FOR APPROXIMATELY 2-SECONDS CAUSING THE VEHICLE TO ROLL BACKWARDS. THE CONTACT WAS CONCERNED ABOUT A POSSIBLE ACCIDENT DURING THE TWO SECOND DELAY WHEN THE FEATURE FAILED TO DEACTIVATE IMMEDIATELY. ANOTHER CONCERN WAS THAT THERE WAS NO WAY TO OVERRIDE THE FEATURE. REYMORE CHEVROLET (746 N MAIN ST, CENTRAL SQUARE, NY 13036, (315)668-2673) WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE HILL START ASSIST FEATURE WAS INCLUDED IN THE VEHICLE'S SAFETY FEATURES AND COULD NOT BE DEACTIVATED. THE CONTACT STATED THAT HE BELIEVED THE ISSUE TO BE A DESIGN FLAW AND NOT A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 260.
Mfg Campaign: 11386457
Recall Date: Jan 4, 2021
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