Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Express and GMC Savana vehicles. The seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the "on" or "start" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192264500
Recall Date: Sep 6, 2019
Unicell Body Company Inc.
Safety Issue:
Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 11, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192218960
Recall Date: May 23, 2019
Consumer Complaints
5 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2019 Chevrolet Express. The contact received notification of NHTSA Campaign Number: 24V702000 (Service Brake, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Chevrolet Express. The contact received notification of NHTSA Campaign Number: 24V702000 (Service Brake, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Chevrolet Express. The contact received notification of NHTSA Campaign Number: 24V702000 (Service Brake, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11649544
Recall Date: Mar 20, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owns a 2019 Chevrolet Express 2500. The contact stated that while her husband was driving, the vehicle failed to accelerate after a stop. The vehicle failed to shift into reverse but continued to start. There were no warning lights illuminated. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 140,000.
Corrective Action:
The contact owns a 2019 Chevrolet Express 2500. The contact stated that while her husband was driving, the vehicle failed to accelerate after a stop. The vehicle failed to shift into reverse but continued to start. There were no warning lights illuminated. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 140,000.
Additional Notes:
The contact owns a 2019 Chevrolet Express 2500. The contact stated that while her husband was driving, the vehicle failed to accelerate after a stop. The vehicle failed to shift into reverse but continued to start. There were no warning lights illuminated. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 140,000.
Mfg Campaign: 11550877
Recall Date: Oct 19, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Chevrolet Express 2500. The contact stated that while her husband was driving, the vehicle failed to accelerate after a stop. The vehicle failed to shift into reverse but continued to start. There were no warning lights illuminated. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 140,000.
Corrective Action:
The contact owns a 2019 Chevrolet Express 2500. The contact stated that while her husband was driving, the vehicle failed to accelerate after a stop. The vehicle failed to shift into reverse but continued to start. There were no warning lights illuminated. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 140,000.
Additional Notes:
The contact owns a 2019 Chevrolet Express 2500. The contact stated that while her husband was driving, the vehicle failed to accelerate after a stop. The vehicle failed to shift into reverse but continued to start. There were no warning lights illuminated. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 140,000.
Mfg Campaign: 11550877
Recall Date: Oct 19, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Chevrolet Express. The contact stated that while the vehicle was stopped with the transmission in reverse(R), the vehicle moved forward. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall on the VIN. The failure mileage was approximately 4,783.
Corrective Action:
The contact owns a 2019 Chevrolet Express. The contact stated that while the vehicle was stopped with the transmission in reverse(R), the vehicle moved forward. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall on the VIN. The failure mileage was approximately 4,783.
Additional Notes:
The contact owns a 2019 Chevrolet Express. The contact stated that while the vehicle was stopped with the transmission in reverse(R), the vehicle moved forward. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall on the VIN. The failure mileage was approximately 4,783.
Mfg Campaign: 11535437
Recall Date: Jul 31, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT RENTED A 2019 CHEVROLET EXPRESS VAN. THE CONTACT RENTED THE VEHICLE FROM BUDGET CAR RENTAL (1919 5TH AVE, SEATTLE, WA 98101). WHILE THE VEHICLE WAS PARKED ON A HILL, THE CONTACT'S MOTHER WAS EXITING FROM THE REAR PASSENGER SLIDING DOOR AND WITHOUT WARNING, THE SLIDING DOOR CLOSED ON THE CONTACT'S MOTHER'S RIGHT FOREARM AND CAUSED MINOR BRUISING. NO POLICE REPORT WAS FILED. THERE WAS MEDICAL ATTENTION AT THE SCENE WHEN THE CONTACT INJURED HER RIGHT FOREARM. NO DEALER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,540. ## VIN PASSED ## 2019 CHEVROLET EXPRESS VAN ##
Corrective Action:
TL* THE CONTACT RENTED A 2019 CHEVROLET EXPRESS VAN. THE CONTACT RENTED THE VEHICLE FROM BUDGET CAR RENTAL (1919 5TH AVE, SEATTLE, WA 98101). WHILE THE VEHICLE WAS PARKED ON A HILL, THE CONTACT'S MOTHER WAS EXITING FROM THE REAR PASSENGER SLIDING DOOR AND WITHOUT WARNING, THE SLIDING DOOR CLOSED ON THE CONTACT'S MOTHER'S RIGHT FOREARM AND CAUSED MINOR BRUISING. NO POLICE REPORT WAS FILED. THERE WAS MEDICAL ATTENTION AT THE SCENE WHEN THE CONTACT INJURED HER RIGHT FOREARM. NO DEALER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,540. ## VIN PASSED ## 2019 CHEVROLET EXPRESS VAN ##
Additional Notes:
TL* THE CONTACT RENTED A 2019 CHEVROLET EXPRESS VAN. THE CONTACT RENTED THE VEHICLE FROM BUDGET CAR RENTAL (1919 5TH AVE, SEATTLE, WA 98101). WHILE THE VEHICLE WAS PARKED ON A HILL, THE CONTACT'S MOTHER WAS EXITING FROM THE REAR PASSENGER SLIDING DOOR AND WITHOUT WARNING, THE SLIDING DOOR CLOSED ON THE CONTACT'S MOTHER'S RIGHT FOREARM AND CAUSED MINOR BRUISING. NO POLICE REPORT WAS FILED. THERE WAS MEDICAL ATTENTION AT THE SCENE WHEN THE CONTACT INJURED HER RIGHT FOREARM. NO DEALER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,540. ## VIN PASSED ## 2019 CHEVROLET EXPRESS VAN ##
Mfg Campaign: 11221488
Recall Date: Jun 20, 2019
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