Complaints & Recalls
Consumer Complaints
13 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tailgate went down on its own while driving and pulling a trailer
Corrective Action:
Tailgate went down on its own while driving and pulling a trailer
Additional Notes:
Tailgate went down on its own while driving and pulling a trailer
Mfg Campaign: 11676841
Recall Date: Jul 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2025 Chevrolet Silverado 2500. The contact stated while her husband was hauling a trailer and driving 55 MPH in the snow, the vehicle lost power steering functionality. In addition, the contact stated the vehicle failed to accelerate as intended while depressing the accelerator pedal before slamming into gear. The RPM fluctuated up to 6,500 RPM. The contact stated that the check engine warning light was illuminated. The contact's husband was able to coast to the side of the road. The vehicle was turned off but failed to restart. The contact's husband stepped out of the vehicle, and the vehicle restarted automatically. The vehicle was towed to a dealer, where it was diagnosed that the wiring was for a diesel vehicle; however, the contact's vehicle was gasoline operated. The contact was informed that the wiring harness control arm had rubbed against the control arm, causing the electrical system to short-circuit. The vehicle was repaired. The failure had progressively gotten worse. Most recently, the contact stated that the vehicle vibrated abnormally while driving. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that a seal was placed on the transmission. The manufacturer was made aware of the failure but denied assistance. The failure mileage was approximately 42,000.
Corrective Action:
The contact owns a 2025 Chevrolet Silverado 2500. The contact stated while her husband was hauling a trailer and driving 55 MPH in the snow, the vehicle lost power steering functionality. In addition, the contact stated the vehicle failed to accelerate as intended while depressing the accelerator pedal before slamming into gear. The RPM fluctuated up to 6,500 RPM. The contact stated that the check engine warning light was illuminated. The contact's husband was able to coast to the side of the road. The vehicle was turned off but failed to restart. The contact's husband stepped out of the vehicle, and the vehicle restarted automatically. The vehicle was towed to a dealer, where it was diagnosed that the wiring was for a diesel vehicle; however, the contact's vehicle was gasoline operated. The contact was informed that the wiring harness control arm had rubbed against the control arm, causing the electrical system to short-circuit. The vehicle was repaired. The failure had progressively gotten worse. Most recently, the contact stated that the vehicle vibrated abnormally while driving. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that a seal was placed on the transmission. The manufacturer was made aware of the failure but denied assistance. The failure mileage was approximately 42,000.
Additional Notes:
The contact owns a 2025 Chevrolet Silverado 2500. The contact stated while her husband was hauling a trailer and driving 55 MPH in the snow, the vehicle lost power steering functionality. In addition, the contact stated the vehicle failed to accelerate as intended while depressing the accelerator pedal before slamming into gear. The RPM fluctuated up to 6,500 RPM. The contact stated that the check engine warning light was illuminated. The contact's husband was able to coast to the side of the road. The vehicle was turned off but failed to restart. The contact's husband stepped out of the vehicle, and the vehicle restarted automatically. The vehicle was towed to a dealer, where it was diagnosed that the wiring was for a diesel vehicle; however, the contact's vehicle was gasoline operated. The contact was informed that the wiring harness control arm had rubbed against the control arm, causing the electrical system to short-circuit. The vehicle was repaired. The failure had progressively gotten worse. Most recently, the contact stated that the vehicle vibrated abnormally while driving. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that a seal was placed on the transmission. The manufacturer was made aware of the failure but denied assistance. The failure mileage was approximately 42,000.
Mfg Campaign: 11666794
Recall Date: Jun 13, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2025 Chevrolet Silverado 2500. The contact stated while her husband was hauling a trailer and driving 55 MPH in the snow, the vehicle lost power steering functionality. In addition, the contact stated the vehicle failed to accelerate as intended while depressing the accelerator pedal before slamming into gear. The RPM fluctuated up to 6,500 RPM. The contact stated that the check engine warning light was illuminated. The contact's husband was able to coast to the side of the road. The vehicle was turned off but failed to restart. The contact's husband stepped out of the vehicle, and the vehicle restarted automatically. The vehicle was towed to a dealer, where it was diagnosed that the wiring was for a diesel vehicle; however, the contact's vehicle was gasoline operated. The contact was informed that the wiring harness control arm had rubbed against the control arm, causing the electrical system to short-circuit. The vehicle was repaired. The failure had progressively gotten worse. Most recently, the contact stated that the vehicle vibrated abnormally while driving. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that a seal was placed on the transmission. The manufacturer was made aware of the failure but denied assistance. The failure mileage was approximately 42,000.
Corrective Action:
The contact owns a 2025 Chevrolet Silverado 2500. The contact stated while her husband was hauling a trailer and driving 55 MPH in the snow, the vehicle lost power steering functionality. In addition, the contact stated the vehicle failed to accelerate as intended while depressing the accelerator pedal before slamming into gear. The RPM fluctuated up to 6,500 RPM. The contact stated that the check engine warning light was illuminated. The contact's husband was able to coast to the side of the road. The vehicle was turned off but failed to restart. The contact's husband stepped out of the vehicle, and the vehicle restarted automatically. The vehicle was towed to a dealer, where it was diagnosed that the wiring was for a diesel vehicle; however, the contact's vehicle was gasoline operated. The contact was informed that the wiring harness control arm had rubbed against the control arm, causing the electrical system to short-circuit. The vehicle was repaired. The failure had progressively gotten worse. Most recently, the contact stated that the vehicle vibrated abnormally while driving. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that a seal was placed on the transmission. The manufacturer was made aware of the failure but denied assistance. The failure mileage was approximately 42,000.
Additional Notes:
The contact owns a 2025 Chevrolet Silverado 2500. The contact stated while her husband was hauling a trailer and driving 55 MPH in the snow, the vehicle lost power steering functionality. In addition, the contact stated the vehicle failed to accelerate as intended while depressing the accelerator pedal before slamming into gear. The RPM fluctuated up to 6,500 RPM. The contact stated that the check engine warning light was illuminated. The contact's husband was able to coast to the side of the road. The vehicle was turned off but failed to restart. The contact's husband stepped out of the vehicle, and the vehicle restarted automatically. The vehicle was towed to a dealer, where it was diagnosed that the wiring was for a diesel vehicle; however, the contact's vehicle was gasoline operated. The contact was informed that the wiring harness control arm had rubbed against the control arm, causing the electrical system to short-circuit. The vehicle was repaired. The failure had progressively gotten worse. Most recently, the contact stated that the vehicle vibrated abnormally while driving. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that a seal was placed on the transmission. The manufacturer was made aware of the failure but denied assistance. The failure mileage was approximately 42,000.
Mfg Campaign: 11666794
Recall Date: Jun 13, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2025 Chevrolet Silverado 2500. The contact stated while her husband was hauling a trailer and driving 55 MPH in the snow, the vehicle lost power steering functionality. In addition, the contact stated the vehicle failed to accelerate as intended while depressing the accelerator pedal before slamming into gear. The RPM fluctuated up to 6,500 RPM. The contact stated that the check engine warning light was illuminated. The contact's husband was able to coast to the side of the road. The vehicle was turned off but failed to restart. The contact's husband stepped out of the vehicle, and the vehicle restarted automatically. The vehicle was towed to a dealer, where it was diagnosed that the wiring was for a diesel vehicle; however, the contact's vehicle was gasoline operated. The contact was informed that the wiring harness control arm had rubbed against the control arm, causing the electrical system to short-circuit. The vehicle was repaired. The failure had progressively gotten worse. Most recently, the contact stated that the vehicle vibrated abnormally while driving. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that a seal was placed on the transmission. The manufacturer was made aware of the failure but denied assistance. The failure mileage was approximately 42,000.
Corrective Action:
The contact owns a 2025 Chevrolet Silverado 2500. The contact stated while her husband was hauling a trailer and driving 55 MPH in the snow, the vehicle lost power steering functionality. In addition, the contact stated the vehicle failed to accelerate as intended while depressing the accelerator pedal before slamming into gear. The RPM fluctuated up to 6,500 RPM. The contact stated that the check engine warning light was illuminated. The contact's husband was able to coast to the side of the road. The vehicle was turned off but failed to restart. The contact's husband stepped out of the vehicle, and the vehicle restarted automatically. The vehicle was towed to a dealer, where it was diagnosed that the wiring was for a diesel vehicle; however, the contact's vehicle was gasoline operated. The contact was informed that the wiring harness control arm had rubbed against the control arm, causing the electrical system to short-circuit. The vehicle was repaired. The failure had progressively gotten worse. Most recently, the contact stated that the vehicle vibrated abnormally while driving. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that a seal was placed on the transmission. The manufacturer was made aware of the failure but denied assistance. The failure mileage was approximately 42,000.
Additional Notes:
The contact owns a 2025 Chevrolet Silverado 2500. The contact stated while her husband was hauling a trailer and driving 55 MPH in the snow, the vehicle lost power steering functionality. In addition, the contact stated the vehicle failed to accelerate as intended while depressing the accelerator pedal before slamming into gear. The RPM fluctuated up to 6,500 RPM. The contact stated that the check engine warning light was illuminated. The contact's husband was able to coast to the side of the road. The vehicle was turned off but failed to restart. The contact's husband stepped out of the vehicle, and the vehicle restarted automatically. The vehicle was towed to a dealer, where it was diagnosed that the wiring was for a diesel vehicle; however, the contact's vehicle was gasoline operated. The contact was informed that the wiring harness control arm had rubbed against the control arm, causing the electrical system to short-circuit. The vehicle was repaired. The failure had progressively gotten worse. Most recently, the contact stated that the vehicle vibrated abnormally while driving. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that a seal was placed on the transmission. The manufacturer was made aware of the failure but denied assistance. The failure mileage was approximately 42,000.
Mfg Campaign: 11666794
Recall Date: Jun 13, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Have had issues since purchase of paint chipping severely / cloudy. Transmission shudder and “jumped forward” when coming to a stop. lighting system “blinked” or went dark and come back up a few seconds later while driving.
Corrective Action:
Have had issues since purchase of paint chipping severely / cloudy. Transmission shudder and “jumped forward” when coming to a stop. lighting system “blinked” or went dark and come back up a few seconds later while driving.
Additional Notes:
Have had issues since purchase of paint chipping severely / cloudy. Transmission shudder and “jumped forward” when coming to a stop. lighting system “blinked” or went dark and come back up a few seconds later while driving.
Mfg Campaign: 11645850
Recall Date: Mar 2, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Have had issues since purchase of paint chipping severely / cloudy. Transmission shudder and “jumped forward” when coming to a stop. lighting system “blinked” or went dark and come back up a few seconds later while driving.
Corrective Action:
Have had issues since purchase of paint chipping severely / cloudy. Transmission shudder and “jumped forward” when coming to a stop. lighting system “blinked” or went dark and come back up a few seconds later while driving.
Additional Notes:
Have had issues since purchase of paint chipping severely / cloudy. Transmission shudder and “jumped forward” when coming to a stop. lighting system “blinked” or went dark and come back up a few seconds later while driving.
Mfg Campaign: 11645850
Recall Date: Mar 2, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Have had issues since purchase of paint chipping severely / cloudy. Transmission shudder and “jumped forward” when coming to a stop. lighting system “blinked” or went dark and come back up a few seconds later while driving.
Corrective Action:
Have had issues since purchase of paint chipping severely / cloudy. Transmission shudder and “jumped forward” when coming to a stop. lighting system “blinked” or went dark and come back up a few seconds later while driving.
Additional Notes:
Have had issues since purchase of paint chipping severely / cloudy. Transmission shudder and “jumped forward” when coming to a stop. lighting system “blinked” or went dark and come back up a few seconds later while driving.
Mfg Campaign: 11645850
Recall Date: Mar 2, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Whining noise from engine or powertrain, seems to have lost some power
Corrective Action:
Whining noise from engine or powertrain, seems to have lost some power
Additional Notes:
Whining noise from engine or powertrain, seems to have lost some power
Mfg Campaign: 11642641
Recall Date: Feb 13, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Whining noise from engine or powertrain, seems to have lost some power
Corrective Action:
Whining noise from engine or powertrain, seems to have lost some power
Additional Notes:
Whining noise from engine or powertrain, seems to have lost some power
Mfg Campaign: 11642641
Recall Date: Feb 13, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2025 Chevrolet Silverado 2500. The contact stated while driving 30 MPH, the engine light illuminated. There was an extremely loud knocking sound coming from the engine. The vehicle was taken to the local dealer and was diagnosed with a misfire in cylinder #2. There was no compression in cylinder #2. The vehicle was also experiencing catalytic convertor failure. The mechanic used a microscopic camera and determined that the cylinder wall and piston head were damaged. The contact was informed that the engine and turbo needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 30. The VIN was not available.
Corrective Action:
The contact owns a 2025 Chevrolet Silverado 2500. The contact stated while driving 30 MPH, the engine light illuminated. There was an extremely loud knocking sound coming from the engine. The vehicle was taken to the local dealer and was diagnosed with a misfire in cylinder #2. There was no compression in cylinder #2. The vehicle was also experiencing catalytic convertor failure. The mechanic used a microscopic camera and determined that the cylinder wall and piston head were damaged. The contact was informed that the engine and turbo needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 30. The VIN was not available.
Additional Notes:
The contact owns a 2025 Chevrolet Silverado 2500. The contact stated while driving 30 MPH, the engine light illuminated. There was an extremely loud knocking sound coming from the engine. The vehicle was taken to the local dealer and was diagnosed with a misfire in cylinder #2. There was no compression in cylinder #2. The vehicle was also experiencing catalytic convertor failure. The mechanic used a microscopic camera and determined that the cylinder wall and piston head were damaged. The contact was informed that the engine and turbo needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 30. The VIN was not available.
Mfg Campaign: 11640815
Recall Date: Feb 5, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle loses power when entering roadway. Vehicle fires at idle. Vehicle dies on roadway. Vehicle lurches aggressively without control. Vehicle shifts erratically and with aggression. DEALER STATED GM known issue where wires were run to the oxygen sensor wrong. Run across exhaust pipe. Exhaust melted wires to O2 and caused a short which computer poorly responds to.
Corrective Action:
Vehicle loses power when entering roadway. Vehicle fires at idle. Vehicle dies on roadway. Vehicle lurches aggressively without control. Vehicle shifts erratically and with aggression. DEALER STATED GM known issue where wires were run to the oxygen sensor wrong. Run across exhaust pipe. Exhaust melted wires to O2 and caused a short which computer poorly responds to.
Additional Notes:
Vehicle loses power when entering roadway. Vehicle fires at idle. Vehicle dies on roadway. Vehicle lurches aggressively without control. Vehicle shifts erratically and with aggression. DEALER STATED GM known issue where wires were run to the oxygen sensor wrong. Run across exhaust pipe. Exhaust melted wires to O2 and caused a short which computer poorly responds to.
Mfg Campaign: 11637230
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle loses power when entering roadway. Vehicle fires at idle. Vehicle dies on roadway. Vehicle lurches aggressively without control. Vehicle shifts erratically and with aggression. DEALER STATED GM known issue where wires were run to the oxygen sensor wrong. Run across exhaust pipe. Exhaust melted wires to O2 and caused a short which computer poorly responds to.
Corrective Action:
Vehicle loses power when entering roadway. Vehicle fires at idle. Vehicle dies on roadway. Vehicle lurches aggressively without control. Vehicle shifts erratically and with aggression. DEALER STATED GM known issue where wires were run to the oxygen sensor wrong. Run across exhaust pipe. Exhaust melted wires to O2 and caused a short which computer poorly responds to.
Additional Notes:
Vehicle loses power when entering roadway. Vehicle fires at idle. Vehicle dies on roadway. Vehicle lurches aggressively without control. Vehicle shifts erratically and with aggression. DEALER STATED GM known issue where wires were run to the oxygen sensor wrong. Run across exhaust pipe. Exhaust melted wires to O2 and caused a short which computer poorly responds to.
Mfg Campaign: 11637230
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission lock-up while driving. Rear end of vehicle jumped up felt like I was rear ended. If this happened at higher speed or when towing it could cause serious injury to myself or others. The problem is well known by the dealers and GM manufacturing, they have recalled over 400000 trucks with this issue years 2020 to 2022 and yet they are still installing the faulty control bodies in the transmission of the 2023 to 2025 models. No warning messages, there was some shifting issues just before the lock-up.
Corrective Action:
Transmission lock-up while driving. Rear end of vehicle jumped up felt like I was rear ended. If this happened at higher speed or when towing it could cause serious injury to myself or others. The problem is well known by the dealers and GM manufacturing, they have recalled over 400000 trucks with this issue years 2020 to 2022 and yet they are still installing the faulty control bodies in the transmission of the 2023 to 2025 models. No warning messages, there was some shifting issues just before the lock-up.
Additional Notes:
Transmission lock-up while driving. Rear end of vehicle jumped up felt like I was rear ended. If this happened at higher speed or when towing it could cause serious injury to myself or others. The problem is well known by the dealers and GM manufacturing, they have recalled over 400000 trucks with this issue years 2020 to 2022 and yet they are still installing the faulty control bodies in the transmission of the 2023 to 2025 models. No warning messages, there was some shifting issues just before the lock-up.
Mfg Campaign: 11634801
Recall Date: Jan 8, 2025
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury