CHEVROLET SILVERADO 3500 2023

Complete listing of complaints and recalls for this vehicle

16
Complaints
1
Recalls

Complaints & Recalls

16 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 24V060000 SAFETY RECALL
570.4K Vehicles Affected
Recall Date: Feb 1, 2024
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Potential Risk:
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N232426400
Notice Date: May 17, 2024
Recall Date: Feb 1, 2024

Consumer Complaints

16 Complaints
General Motors, Llc
Campaign: 11667480 Other
Jun 17, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Reduced power transmission module defective.

Corrective Action:

Reduced power transmission module defective.

Additional Notes:

Reduced power transmission module defective.

Manufacturer: CHEVROLET
Mfg Campaign: 11667480
Notice Date: Jun 17, 2025
Recall Date: Jun 17, 2025
General Motors, Llc
Campaign: 11667480 Other
Jun 17, 2025
Defect Description:

POWER TRAIN:AUTOMATIC TRANSMISSION

Potential Consequences:

Reduced power transmission module defective.

Corrective Action:

Reduced power transmission module defective.

Additional Notes:

Reduced power transmission module defective.

Manufacturer: CHEVROLET
Mfg Campaign: 11667480
Notice Date: Jun 17, 2025
Recall Date: Jun 17, 2025
General Motors, Llc
Campaign: 11667480 Other
Jun 17, 2025
Defect Description:

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Potential Consequences:

Reduced power transmission module defective.

Corrective Action:

Reduced power transmission module defective.

Additional Notes:

Reduced power transmission module defective.

Manufacturer: CHEVROLET
Mfg Campaign: 11667480
Notice Date: Jun 17, 2025
Recall Date: Jun 17, 2025
General Motors, Llc
Campaign: 11666266 Other
Jun 11, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I have been experiencing the "SHIFT TO PARK" issue that GM Vehicles have been experiencing. My 2320 Chevrolet Silverado 3500HD High Country is not on the Recall for this issue, and I have approached my local dealer about it. I have not been able to fully addressed that issue yet, because I am dealing with a failed Transmission Valve Body that is covered under my drivetrain warranty, but not the GM recall for the 10L100 Allison Transmissions (GM N242454441). I undoubly have faulty parts/components contributing to this issue the fails to completely allow my truck to shift to park and allow me to completely turn the truck off and leave the vehicle.

Corrective Action:

I have been experiencing the "SHIFT TO PARK" issue that GM Vehicles have been experiencing. My 2320 Chevrolet Silverado 3500HD High Country is not on the Recall for this issue, and I have approached my local dealer about it. I have not been able to fully addressed that issue yet, because I am dealing with a failed Transmission Valve Body that is covered under my drivetrain warranty, but not the GM recall for the 10L100 Allison Transmissions (GM N242454441). I undoubly have faulty parts/components contributing to this issue the fails to completely allow my truck to shift to park and allow me to completely turn the truck off and leave the vehicle.

Additional Notes:

I have been experiencing the "SHIFT TO PARK" issue that GM Vehicles have been experiencing. My 2320 Chevrolet Silverado 3500HD High Country is not on the Recall for this issue, and I have approached my local dealer about it. I have not been able to fully addressed that issue yet, because I am dealing with a failed Transmission Valve Body that is covered under my drivetrain warranty, but not the GM recall for the 10L100 Allison Transmissions (GM N242454441). I undoubly have faulty parts/components contributing to this issue the fails to completely allow my truck to shift to park and allow me to completely turn the truck off and leave the vehicle.

Manufacturer: CHEVROLET
Mfg Campaign: 11666266
Notice Date: Jun 11, 2025
Recall Date: Jun 11, 2025
General Motors, Llc
Campaign: 11664357 Other
Jun 2, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Transmission shifting hard while pulling lawn trailer. Truck goes into limp mode, exhaust brake shuts off, and check engine light comes on P0747. Dealer said bad valve body which could have damaged transmission. No parts in sight. Known GM issue bot my 2023 3500HD is not covered in recall????

Corrective Action:

Transmission shifting hard while pulling lawn trailer. Truck goes into limp mode, exhaust brake shuts off, and check engine light comes on P0747. Dealer said bad valve body which could have damaged transmission. No parts in sight. Known GM issue bot my 2023 3500HD is not covered in recall????

Additional Notes:

Transmission shifting hard while pulling lawn trailer. Truck goes into limp mode, exhaust brake shuts off, and check engine light comes on P0747. Dealer said bad valve body which could have damaged transmission. No parts in sight. Known GM issue bot my 2023 3500HD is not covered in recall????

Manufacturer: CHEVROLET
Mfg Campaign: 11664357
Notice Date: Jun 2, 2025
Recall Date: Jun 2, 2025
General Motors, Llc
Campaign: 11658391 Other
May 2, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

TRANSMISSION UNEXPECTEDLY DOWN SHIFTED HARD. VEHICLE HAD TO BE TOWED- HIGH RPM/LOW SPEED/HIGH TRANSMISSION TEMPS. DEALER STATED THIS IS A KNOWN PROBLEM WITH THIS TRANSMISSION - CONTROL VALVE BODY. TRANSMISSION DOWN SHIFTED HARD CAUSING REAR TIRES TO CHIRP. FORCE ON DOWN SHIFT WAS INTENSE AT 25MPH. IT WAS SO INTENSE MY WIFE AND I THOUGHT OUR VEHICLE WAS REAR-ENDED. THIS IS A HUGE SAFETY ISSUE. THIS COULD HAVE BEEN TRAGIC IF I WAS TRAVELING AT HIGHER SPEEDS OR TOWING MY 5TH WHEEL TRAILER. PER DEALER - THIS IS A KNOWN TRANSMISSION ISSUE WITH GM/CHEVROLET. NO REPLACEMENT PARTS ARE AVAILABLE. MY VEHICLE HAS BEEN SITTING AT THE DEALERSHIP FOR FIVE WEEKS NOW. THERE WERE NO WARNING LAMPS, MESSAGES OR OTHER SYMPTOMS PRIOR TO FAILURE. TO SIDE ON CAUTION, GM/CHEVROLET NEEDS TO RECALL THESE VEHICLES BEFORE SOMEONE GETS SERIOUSLY HURT AND/OR KILLED. I'M TOLD GM/CHEVROLET/ALLISON REPLACED METAL BALLS WITH PLASTIC BALLS IN THIS VALVE CONTROL BODY AND HEAT IS SHRINKING THE PLASTIC BALLS CAUSING THE PROBLEM.

Corrective Action:

TRANSMISSION UNEXPECTEDLY DOWN SHIFTED HARD. VEHICLE HAD TO BE TOWED- HIGH RPM/LOW SPEED/HIGH TRANSMISSION TEMPS. DEALER STATED THIS IS A KNOWN PROBLEM WITH THIS TRANSMISSION - CONTROL VALVE BODY. TRANSMISSION DOWN SHIFTED HARD CAUSING REAR TIRES TO CHIRP. FORCE ON DOWN SHIFT WAS INTENSE AT 25MPH. IT WAS SO INTENSE MY WIFE AND I THOUGHT OUR VEHICLE WAS REAR-ENDED. THIS IS A HUGE SAFETY ISSUE. THIS COULD HAVE BEEN TRAGIC IF I WAS TRAVELING AT HIGHER SPEEDS OR TOWING MY 5TH WHEEL TRAILER. PER DEALER - THIS IS A KNOWN TRANSMISSION ISSUE WITH GM/CHEVROLET. NO REPLACEMENT PARTS ARE AVAILABLE. MY VEHICLE HAS BEEN SITTING AT THE DEALERSHIP FOR FIVE WEEKS NOW. THERE WERE NO WARNING LAMPS, MESSAGES OR OTHER SYMPTOMS PRIOR TO FAILURE. TO SIDE ON CAUTION, GM/CHEVROLET NEEDS TO RECALL THESE VEHICLES BEFORE SOMEONE GETS SERIOUSLY HURT AND/OR KILLED. I'M TOLD GM/CHEVROLET/ALLISON REPLACED METAL BALLS WITH PLASTIC BALLS IN THIS VALVE CONTROL BODY AND HEAT IS SHRINKING THE PLASTIC BALLS CAUSING THE PROBLEM.

Additional Notes:

TRANSMISSION UNEXPECTEDLY DOWN SHIFTED HARD. VEHICLE HAD TO BE TOWED- HIGH RPM/LOW SPEED/HIGH TRANSMISSION TEMPS. DEALER STATED THIS IS A KNOWN PROBLEM WITH THIS TRANSMISSION - CONTROL VALVE BODY. TRANSMISSION DOWN SHIFTED HARD CAUSING REAR TIRES TO CHIRP. FORCE ON DOWN SHIFT WAS INTENSE AT 25MPH. IT WAS SO INTENSE MY WIFE AND I THOUGHT OUR VEHICLE WAS REAR-ENDED. THIS IS A HUGE SAFETY ISSUE. THIS COULD HAVE BEEN TRAGIC IF I WAS TRAVELING AT HIGHER SPEEDS OR TOWING MY 5TH WHEEL TRAILER. PER DEALER - THIS IS A KNOWN TRANSMISSION ISSUE WITH GM/CHEVROLET. NO REPLACEMENT PARTS ARE AVAILABLE. MY VEHICLE HAS BEEN SITTING AT THE DEALERSHIP FOR FIVE WEEKS NOW. THERE WERE NO WARNING LAMPS, MESSAGES OR OTHER SYMPTOMS PRIOR TO FAILURE. TO SIDE ON CAUTION, GM/CHEVROLET NEEDS TO RECALL THESE VEHICLES BEFORE SOMEONE GETS SERIOUSLY HURT AND/OR KILLED. I'M TOLD GM/CHEVROLET/ALLISON REPLACED METAL BALLS WITH PLASTIC BALLS IN THIS VALVE CONTROL BODY AND HEAT IS SHRINKING THE PLASTIC BALLS CAUSING THE PROBLEM.

Manufacturer: CHEVROLET
Mfg Campaign: 11658391
Notice Date: May 2, 2025
Recall Date: May 2, 2025
General Motors, Llc
Campaign: 11658391 Other
May 2, 2025
Defect Description:

POWER TRAIN:AUTOMATIC TRANSMISSION

Potential Consequences:

TRANSMISSION UNEXPECTEDLY DOWN SHIFTED HARD. VEHICLE HAD TO BE TOWED- HIGH RPM/LOW SPEED/HIGH TRANSMISSION TEMPS. DEALER STATED THIS IS A KNOWN PROBLEM WITH THIS TRANSMISSION - CONTROL VALVE BODY. TRANSMISSION DOWN SHIFTED HARD CAUSING REAR TIRES TO CHIRP. FORCE ON DOWN SHIFT WAS INTENSE AT 25MPH. IT WAS SO INTENSE MY WIFE AND I THOUGHT OUR VEHICLE WAS REAR-ENDED. THIS IS A HUGE SAFETY ISSUE. THIS COULD HAVE BEEN TRAGIC IF I WAS TRAVELING AT HIGHER SPEEDS OR TOWING MY 5TH WHEEL TRAILER. PER DEALER - THIS IS A KNOWN TRANSMISSION ISSUE WITH GM/CHEVROLET. NO REPLACEMENT PARTS ARE AVAILABLE. MY VEHICLE HAS BEEN SITTING AT THE DEALERSHIP FOR FIVE WEEKS NOW. THERE WERE NO WARNING LAMPS, MESSAGES OR OTHER SYMPTOMS PRIOR TO FAILURE. TO SIDE ON CAUTION, GM/CHEVROLET NEEDS TO RECALL THESE VEHICLES BEFORE SOMEONE GETS SERIOUSLY HURT AND/OR KILLED. I'M TOLD GM/CHEVROLET/ALLISON REPLACED METAL BALLS WITH PLASTIC BALLS IN THIS VALVE CONTROL BODY AND HEAT IS SHRINKING THE PLASTIC BALLS CAUSING THE PROBLEM.

Corrective Action:

TRANSMISSION UNEXPECTEDLY DOWN SHIFTED HARD. VEHICLE HAD TO BE TOWED- HIGH RPM/LOW SPEED/HIGH TRANSMISSION TEMPS. DEALER STATED THIS IS A KNOWN PROBLEM WITH THIS TRANSMISSION - CONTROL VALVE BODY. TRANSMISSION DOWN SHIFTED HARD CAUSING REAR TIRES TO CHIRP. FORCE ON DOWN SHIFT WAS INTENSE AT 25MPH. IT WAS SO INTENSE MY WIFE AND I THOUGHT OUR VEHICLE WAS REAR-ENDED. THIS IS A HUGE SAFETY ISSUE. THIS COULD HAVE BEEN TRAGIC IF I WAS TRAVELING AT HIGHER SPEEDS OR TOWING MY 5TH WHEEL TRAILER. PER DEALER - THIS IS A KNOWN TRANSMISSION ISSUE WITH GM/CHEVROLET. NO REPLACEMENT PARTS ARE AVAILABLE. MY VEHICLE HAS BEEN SITTING AT THE DEALERSHIP FOR FIVE WEEKS NOW. THERE WERE NO WARNING LAMPS, MESSAGES OR OTHER SYMPTOMS PRIOR TO FAILURE. TO SIDE ON CAUTION, GM/CHEVROLET NEEDS TO RECALL THESE VEHICLES BEFORE SOMEONE GETS SERIOUSLY HURT AND/OR KILLED. I'M TOLD GM/CHEVROLET/ALLISON REPLACED METAL BALLS WITH PLASTIC BALLS IN THIS VALVE CONTROL BODY AND HEAT IS SHRINKING THE PLASTIC BALLS CAUSING THE PROBLEM.

Additional Notes:

TRANSMISSION UNEXPECTEDLY DOWN SHIFTED HARD. VEHICLE HAD TO BE TOWED- HIGH RPM/LOW SPEED/HIGH TRANSMISSION TEMPS. DEALER STATED THIS IS A KNOWN PROBLEM WITH THIS TRANSMISSION - CONTROL VALVE BODY. TRANSMISSION DOWN SHIFTED HARD CAUSING REAR TIRES TO CHIRP. FORCE ON DOWN SHIFT WAS INTENSE AT 25MPH. IT WAS SO INTENSE MY WIFE AND I THOUGHT OUR VEHICLE WAS REAR-ENDED. THIS IS A HUGE SAFETY ISSUE. THIS COULD HAVE BEEN TRAGIC IF I WAS TRAVELING AT HIGHER SPEEDS OR TOWING MY 5TH WHEEL TRAILER. PER DEALER - THIS IS A KNOWN TRANSMISSION ISSUE WITH GM/CHEVROLET. NO REPLACEMENT PARTS ARE AVAILABLE. MY VEHICLE HAS BEEN SITTING AT THE DEALERSHIP FOR FIVE WEEKS NOW. THERE WERE NO WARNING LAMPS, MESSAGES OR OTHER SYMPTOMS PRIOR TO FAILURE. TO SIDE ON CAUTION, GM/CHEVROLET NEEDS TO RECALL THESE VEHICLES BEFORE SOMEONE GETS SERIOUSLY HURT AND/OR KILLED. I'M TOLD GM/CHEVROLET/ALLISON REPLACED METAL BALLS WITH PLASTIC BALLS IN THIS VALVE CONTROL BODY AND HEAT IS SHRINKING THE PLASTIC BALLS CAUSING THE PROBLEM.

Manufacturer: CHEVROLET
Mfg Campaign: 11658391
Notice Date: May 2, 2025
Recall Date: May 2, 2025
General Motors, Llc
Campaign: 11658291 Other
May 1, 2025
Defect Description:

ENGINE

Potential Consequences:

The 2023 Chevy High Country Diesel vehicle for 89,000 has failed tremendously, without any warning whatsoever. I've had my vehicle serviced on a 6 to 8 weeks bases at the dealership. on March 28, 2025 I was driving in SD and the truck just failed all the suddenly. The information stated to shift to neutral and restart which I did. The truck never started and had to be towed. The first diagnosis was the high pressure fuel pump which contaminated the entire fuel systems with metal shavings. Thereby, the CP4 failed and damage all components of the fuel system costing 11,750.00 for the repair. In addition to this, during further inspecting the shop informed me the engine camshaft and lifter were also an issued and contributed to the dilemma. I then got General Motors involved informing them that now way possible this should have transpired with a new truck having only 126,000 miles. I stated this is nothing for a diesel engine and something was not adding up. At the time I wasn't aware of all the issue General Motors were having with the trucks and suvs. I told them that no way can I pay 31,000.00 for a repairs on a new practically new truck I purchased brand new. They need to honor these problematic vehicles.

Corrective Action:

The 2023 Chevy High Country Diesel vehicle for 89,000 has failed tremendously, without any warning whatsoever. I've had my vehicle serviced on a 6 to 8 weeks bases at the dealership. on March 28, 2025 I was driving in SD and the truck just failed all the suddenly. The information stated to shift to neutral and restart which I did. The truck never started and had to be towed. The first diagnosis was the high pressure fuel pump which contaminated the entire fuel systems with metal shavings. Thereby, the CP4 failed and damage all components of the fuel system costing 11,750.00 for the repair. In addition to this, during further inspecting the shop informed me the engine camshaft and lifter were also an issued and contributed to the dilemma. I then got General Motors involved informing them that now way possible this should have transpired with a new truck having only 126,000 miles. I stated this is nothing for a diesel engine and something was not adding up. At the time I wasn't aware of all the issue General Motors were having with the trucks and suvs. I told them that no way can I pay 31,000.00 for a repairs on a new practically new truck I purchased brand new. They need to honor these problematic vehicles.

Additional Notes:

The 2023 Chevy High Country Diesel vehicle for 89,000 has failed tremendously, without any warning whatsoever. I've had my vehicle serviced on a 6 to 8 weeks bases at the dealership. on March 28, 2025 I was driving in SD and the truck just failed all the suddenly. The information stated to shift to neutral and restart which I did. The truck never started and had to be towed. The first diagnosis was the high pressure fuel pump which contaminated the entire fuel systems with metal shavings. Thereby, the CP4 failed and damage all components of the fuel system costing 11,750.00 for the repair. In addition to this, during further inspecting the shop informed me the engine camshaft and lifter were also an issued and contributed to the dilemma. I then got General Motors involved informing them that now way possible this should have transpired with a new truck having only 126,000 miles. I stated this is nothing for a diesel engine and something was not adding up. At the time I wasn't aware of all the issue General Motors were having with the trucks and suvs. I told them that no way can I pay 31,000.00 for a repairs on a new practically new truck I purchased brand new. They need to honor these problematic vehicles.

Manufacturer: CHEVROLET
Mfg Campaign: 11658291
Notice Date: May 1, 2025
Recall Date: May 1, 2025
General Motors, Llc
Campaign: 11658291 Other
May 1, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

The 2023 Chevy High Country Diesel vehicle for 89,000 has failed tremendously, without any warning whatsoever. I've had my vehicle serviced on a 6 to 8 weeks bases at the dealership. on March 28, 2025 I was driving in SD and the truck just failed all the suddenly. The information stated to shift to neutral and restart which I did. The truck never started and had to be towed. The first diagnosis was the high pressure fuel pump which contaminated the entire fuel systems with metal shavings. Thereby, the CP4 failed and damage all components of the fuel system costing 11,750.00 for the repair. In addition to this, during further inspecting the shop informed me the engine camshaft and lifter were also an issued and contributed to the dilemma. I then got General Motors involved informing them that now way possible this should have transpired with a new truck having only 126,000 miles. I stated this is nothing for a diesel engine and something was not adding up. At the time I wasn't aware of all the issue General Motors were having with the trucks and suvs. I told them that no way can I pay 31,000.00 for a repairs on a new practically new truck I purchased brand new. They need to honor these problematic vehicles.

Corrective Action:

The 2023 Chevy High Country Diesel vehicle for 89,000 has failed tremendously, without any warning whatsoever. I've had my vehicle serviced on a 6 to 8 weeks bases at the dealership. on March 28, 2025 I was driving in SD and the truck just failed all the suddenly. The information stated to shift to neutral and restart which I did. The truck never started and had to be towed. The first diagnosis was the high pressure fuel pump which contaminated the entire fuel systems with metal shavings. Thereby, the CP4 failed and damage all components of the fuel system costing 11,750.00 for the repair. In addition to this, during further inspecting the shop informed me the engine camshaft and lifter were also an issued and contributed to the dilemma. I then got General Motors involved informing them that now way possible this should have transpired with a new truck having only 126,000 miles. I stated this is nothing for a diesel engine and something was not adding up. At the time I wasn't aware of all the issue General Motors were having with the trucks and suvs. I told them that no way can I pay 31,000.00 for a repairs on a new practically new truck I purchased brand new. They need to honor these problematic vehicles.

Additional Notes:

The 2023 Chevy High Country Diesel vehicle for 89,000 has failed tremendously, without any warning whatsoever. I've had my vehicle serviced on a 6 to 8 weeks bases at the dealership. on March 28, 2025 I was driving in SD and the truck just failed all the suddenly. The information stated to shift to neutral and restart which I did. The truck never started and had to be towed. The first diagnosis was the high pressure fuel pump which contaminated the entire fuel systems with metal shavings. Thereby, the CP4 failed and damage all components of the fuel system costing 11,750.00 for the repair. In addition to this, during further inspecting the shop informed me the engine camshaft and lifter were also an issued and contributed to the dilemma. I then got General Motors involved informing them that now way possible this should have transpired with a new truck having only 126,000 miles. I stated this is nothing for a diesel engine and something was not adding up. At the time I wasn't aware of all the issue General Motors were having with the trucks and suvs. I told them that no way can I pay 31,000.00 for a repairs on a new practically new truck I purchased brand new. They need to honor these problematic vehicles.

Manufacturer: CHEVROLET
Mfg Campaign: 11658291
Notice Date: May 1, 2025
Recall Date: May 1, 2025
General Motors, Llc
Campaign: 11657009 Other
Apr 26, 2025
Defect Description:

ENGINE

Potential Consequences:

Engine racing not shifting down shifting while slowing down from 70 miles per hour, happen several times

Corrective Action:

Engine racing not shifting down shifting while slowing down from 70 miles per hour, happen several times

Additional Notes:

Engine racing not shifting down shifting while slowing down from 70 miles per hour, happen several times

Manufacturer: CHEVROLET
Mfg Campaign: 11657009
Notice Date: Apr 26, 2025
Recall Date: Apr 26, 2025
General Motors, Llc
Campaign: 11657009 Other
Apr 26, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Engine racing not shifting down shifting while slowing down from 70 miles per hour, happen several times

Corrective Action:

Engine racing not shifting down shifting while slowing down from 70 miles per hour, happen several times

Additional Notes:

Engine racing not shifting down shifting while slowing down from 70 miles per hour, happen several times

Manufacturer: CHEVROLET
Mfg Campaign: 11657009
Notice Date: Apr 26, 2025
Recall Date: Apr 26, 2025
General Motors, Llc
Campaign: 11654452 Other
Apr 14, 2025
Defect Description:

ENGINE

Potential Consequences:

We bought a Chevrolet Silverado from 2023 as a new car in October 2024. It is an imported vehicle, as we live in Germany. After 7146km we broke down on the highway on [XXX] with engine damage. There were no signs or warnings beforehand. The Chevrolet simply stalled while driving and indicated that the start/stop button should be pressed. However, this had no effect. The whole vehicle came to a standstill. Not even the wheels were still rolling. A call to the seller (GeigerCars in Munich/Germany) immediately revealed that it was probably engine damage, as the problem is known. The vehicle was then towed to the seller's workshop and has now been there for over 5 weeks without spare parts, as according to the seller these are not supplied by GM. We have not yet received a rental car or anything similar and have to rent a car every week at our own expense. We have not received any help so far. A lawyer has already been called in. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

We bought a Chevrolet Silverado from 2023 as a new car in October 2024. It is an imported vehicle, as we live in Germany. After 7146km we broke down on the highway on [XXX] with engine damage. There were no signs or warnings beforehand. The Chevrolet simply stalled while driving and indicated that the start/stop button should be pressed. However, this had no effect. The whole vehicle came to a standstill. Not even the wheels were still rolling. A call to the seller (GeigerCars in Munich/Germany) immediately revealed that it was probably engine damage, as the problem is known. The vehicle was then towed to the seller's workshop and has now been there for over 5 weeks without spare parts, as according to the seller these are not supplied by GM. We have not yet received a rental car or anything similar and have to rent a car every week at our own expense. We have not received any help so far. A lawyer has already been called in. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

We bought a Chevrolet Silverado from 2023 as a new car in October 2024. It is an imported vehicle, as we live in Germany. After 7146km we broke down on the highway on [XXX] with engine damage. There were no signs or warnings beforehand. The Chevrolet simply stalled while driving and indicated that the start/stop button should be pressed. However, this had no effect. The whole vehicle came to a standstill. Not even the wheels were still rolling. A call to the seller (GeigerCars in Munich/Germany) immediately revealed that it was probably engine damage, as the problem is known. The vehicle was then towed to the seller's workshop and has now been there for over 5 weeks without spare parts, as according to the seller these are not supplied by GM. We have not yet received a rental car or anything similar and have to rent a car every week at our own expense. We have not received any help so far. A lawyer has already been called in. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: CHEVROLET
Mfg Campaign: 11654452
Notice Date: Apr 14, 2025
Recall Date: Apr 14, 2025
General Motors, Llc
Campaign: 11637922 Other
Jan 23, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Vehicle went into limp mode (max 3rd gear and about 45mph) while entering the interstate pulling a 30' 5th wheel camper. Luckily was in a construction zone so the speed limits was posted at 55 so no one took me out. Got off the next offramp and took vehicle to Chevy dealership and they said a Control Solenoid Valve Body in the transmission failed. All parts on nationwide backorder with no approximation of updated part. Looked into this online and it looks like it's been an issue for 4 years plus

Corrective Action:

Vehicle went into limp mode (max 3rd gear and about 45mph) while entering the interstate pulling a 30' 5th wheel camper. Luckily was in a construction zone so the speed limits was posted at 55 so no one took me out. Got off the next offramp and took vehicle to Chevy dealership and they said a Control Solenoid Valve Body in the transmission failed. All parts on nationwide backorder with no approximation of updated part. Looked into this online and it looks like it's been an issue for 4 years plus

Additional Notes:

Vehicle went into limp mode (max 3rd gear and about 45mph) while entering the interstate pulling a 30' 5th wheel camper. Luckily was in a construction zone so the speed limits was posted at 55 so no one took me out. Got off the next offramp and took vehicle to Chevy dealership and they said a Control Solenoid Valve Body in the transmission failed. All parts on nationwide backorder with no approximation of updated part. Looked into this online and it looks like it's been an issue for 4 years plus

Manufacturer: CHEVROLET
Mfg Campaign: 11637922
Notice Date: Jan 23, 2025
Recall Date: Jan 23, 2025
General Motors, Llc
Campaign: 11623074 Other
Nov 1, 2024
Defect Description:

LATCHES/LOCKS/LINKAGES

Potential Consequences:

The contact owns a 2023 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the tailgate independently unlatched and lowered down. The contact stated that the failure had occurred several times while driving at night. The vehicle was taken to the dealer where the vehicle was diagnosed with an electric circuit malfunction. The contact was informed that the circuit needed to be replaced. The vehicle was not repaired. The contact was informed that parts were being ordered to repair the vehicle. The contact was informed of an undisclosed recall number; however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,500.

Corrective Action:

The contact owns a 2023 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the tailgate independently unlatched and lowered down. The contact stated that the failure had occurred several times while driving at night. The vehicle was taken to the dealer where the vehicle was diagnosed with an electric circuit malfunction. The contact was informed that the circuit needed to be replaced. The vehicle was not repaired. The contact was informed that parts were being ordered to repair the vehicle. The contact was informed of an undisclosed recall number; however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,500.

Additional Notes:

The contact owns a 2023 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the tailgate independently unlatched and lowered down. The contact stated that the failure had occurred several times while driving at night. The vehicle was taken to the dealer where the vehicle was diagnosed with an electric circuit malfunction. The contact was informed that the circuit needed to be replaced. The vehicle was not repaired. The contact was informed that parts were being ordered to repair the vehicle. The contact was informed of an undisclosed recall number; however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,500.

Manufacturer: CHEVROLET
Mfg Campaign: 11623074
Notice Date: Nov 1, 2024
Recall Date: Nov 1, 2024
General Motors, Llc
Campaign: 11611651 Other
Aug 29, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2023 Chevrolet Silverado 3500. The contact stated while driving at approximately 40 MPH, the foot was removed from the accelerator pedal while slowing for a traffic signal and the rear tires locked up as the vehicle was downshifting. The contact stated that it felt as if the brake pedal had been depressed. The contact stated that the rear tires made an abnormal screeching sound. The contact stated that the tires started rolling, but the wheels then locked up. The contact stated that several warnings illuminated on the instrument cluster. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the transmission valve body needed to be replaced. The vehicle was repaired. The contact stated that failure reoccurred. The contact took the vehicle back to the same dealer who diagnosed that the valve body had failed and had damaged the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 9,000.

Corrective Action:

The contact owns a 2023 Chevrolet Silverado 3500. The contact stated while driving at approximately 40 MPH, the foot was removed from the accelerator pedal while slowing for a traffic signal and the rear tires locked up as the vehicle was downshifting. The contact stated that it felt as if the brake pedal had been depressed. The contact stated that the rear tires made an abnormal screeching sound. The contact stated that the tires started rolling, but the wheels then locked up. The contact stated that several warnings illuminated on the instrument cluster. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the transmission valve body needed to be replaced. The vehicle was repaired. The contact stated that failure reoccurred. The contact took the vehicle back to the same dealer who diagnosed that the valve body had failed and had damaged the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 9,000.

Additional Notes:

The contact owns a 2023 Chevrolet Silverado 3500. The contact stated while driving at approximately 40 MPH, the foot was removed from the accelerator pedal while slowing for a traffic signal and the rear tires locked up as the vehicle was downshifting. The contact stated that it felt as if the brake pedal had been depressed. The contact stated that the rear tires made an abnormal screeching sound. The contact stated that the tires started rolling, but the wheels then locked up. The contact stated that several warnings illuminated on the instrument cluster. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the transmission valve body needed to be replaced. The vehicle was repaired. The contact stated that failure reoccurred. The contact took the vehicle back to the same dealer who diagnosed that the valve body had failed and had damaged the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 9,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11611651
Notice Date: Aug 29, 2024
Recall Date: Aug 29, 2024
General Motors, Llc
Campaign: 11607080 Other
Aug 7, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Allison transmission valve body failure, going on 2 months backorder due to high demand for this part several others are experiencing long delays. Perhaps a recall will gets things moving

Corrective Action:

Allison transmission valve body failure, going on 2 months backorder due to high demand for this part several others are experiencing long delays. Perhaps a recall will gets things moving

Additional Notes:

Allison transmission valve body failure, going on 2 months backorder due to high demand for this part several others are experiencing long delays. Perhaps a recall will gets things moving

Manufacturer: CHEVROLET
Mfg Campaign: 11607080
Notice Date: Aug 7, 2024
Recall Date: Aug 7, 2024

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Valencia, CA • 36 yrs

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