Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, and 6500HD vehicles. The brake pressure sensor assembly may leak brake fluid into the brake pressure switch and cause a short circuit.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: N242482680
Consumer Complaints
3 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle continues to go into limp mode causing us to be stranded on the side of the road. It is related to DEF injection system issues. It sounds like this is a known issue with the software. We purchased the vehicle in August and have been unable to use the truck since purchasing as it continues to leave us stranded. (Less than 3k is on the truck) GM has been unresponsive at best.
Corrective Action:
Vehicle continues to go into limp mode causing us to be stranded on the side of the road. It is related to DEF injection system issues. It sounds like this is a known issue with the software. We purchased the vehicle in August and have been unable to use the truck since purchasing as it continues to leave us stranded. (Less than 3k is on the truck) GM has been unresponsive at best.
Additional Notes:
Vehicle continues to go into limp mode causing us to be stranded on the side of the road. It is related to DEF injection system issues. It sounds like this is a known issue with the software. We purchased the vehicle in August and have been unable to use the truck since purchasing as it continues to leave us stranded. (Less than 3k is on the truck) GM has been unresponsive at best.
Mfg Campaign: 11592815
Recall Date: Jun 6, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle continues to go into limp mode causing us to be stranded on the side of the road. It is related to DEF injection system issues. It sounds like this is a known issue with the software. We purchased the vehicle in August and have been unable to use the truck since purchasing as it continues to leave us stranded. (Less than 3k is on the truck) GM has been unresponsive at best.
Corrective Action:
Vehicle continues to go into limp mode causing us to be stranded on the side of the road. It is related to DEF injection system issues. It sounds like this is a known issue with the software. We purchased the vehicle in August and have been unable to use the truck since purchasing as it continues to leave us stranded. (Less than 3k is on the truck) GM has been unresponsive at best.
Additional Notes:
Vehicle continues to go into limp mode causing us to be stranded on the side of the road. It is related to DEF injection system issues. It sounds like this is a known issue with the software. We purchased the vehicle in August and have been unable to use the truck since purchasing as it continues to leave us stranded. (Less than 3k is on the truck) GM has been unresponsive at best.
Mfg Campaign: 11592815
Recall Date: Jun 6, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2023 Chevrolet 5500. The contact stated while driving at various speeds and making a slight right turn, the ABS warning message was displayed and the front driver’s side wheel braking system erroneously activated. During the failure the message "ABS Failure" had displayed. The vehicle was taken to the local dealer who was unable to determine the cause of the failure and the vehicle was not yet repaired. The manufacturer was notified of the failure and an engineer was sent to examine the vehicle. No further information was available. The failure mileage was 550.
Corrective Action:
The contact owns a 2023 Chevrolet 5500. The contact stated while driving at various speeds and making a slight right turn, the ABS warning message was displayed and the front driver’s side wheel braking system erroneously activated. During the failure the message "ABS Failure" had displayed. The vehicle was taken to the local dealer who was unable to determine the cause of the failure and the vehicle was not yet repaired. The manufacturer was notified of the failure and an engineer was sent to examine the vehicle. No further information was available. The failure mileage was 550.
Additional Notes:
The contact owns a 2023 Chevrolet 5500. The contact stated while driving at various speeds and making a slight right turn, the ABS warning message was displayed and the front driver’s side wheel braking system erroneously activated. During the failure the message "ABS Failure" had displayed. The vehicle was taken to the local dealer who was unable to determine the cause of the failure and the vehicle was not yet repaired. The manufacturer was notified of the failure and an engineer was sent to examine the vehicle. No further information was available. The failure mileage was 550.
Mfg Campaign: 11571841
Recall Date: Feb 14, 2024
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