Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2025 Chevrolet Silverado EV work trucks. The pedestrian alert sound system may not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242483530
Recall Date: Dec 18, 2024
Consumer Complaints
6 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Over the past three days, my digital gauge cluster and digital entertainment center have locked up while driving. This means I have no idea how fast I’m going no idea if my turn signals are working and no idea what percentage of charge I have left. The screen stays frozen, even after the card was turned off. I have to wait hours before the car decides to finally reset itself. I have a video I can upload if requested.
Corrective Action:
Over the past three days, my digital gauge cluster and digital entertainment center have locked up while driving. This means I have no idea how fast I’m going no idea if my turn signals are working and no idea what percentage of charge I have left. The screen stays frozen, even after the card was turned off. I have to wait hours before the car decides to finally reset itself. I have a video I can upload if requested.
Additional Notes:
Over the past three days, my digital gauge cluster and digital entertainment center have locked up while driving. This means I have no idea how fast I’m going no idea if my turn signals are working and no idea what percentage of charge I have left. The screen stays frozen, even after the card was turned off. I have to wait hours before the car decides to finally reset itself. I have a video I can upload if requested.
Mfg Campaign: 11669300
Recall Date: Jun 25, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving, the infotainment display went blank except for hvac display and became unresponsive. Within two minutes the instrument panel froze. Speed no longer updated. Turn signals no longer worked. Vehicle could not be powered off. Drive, reverse and park shifting worked. Camera displayed when shifted in reverse. System reset after plugging into charging station for a few minutes. Occurred multiple times over the last two weeks.
Corrective Action:
While driving, the infotainment display went blank except for hvac display and became unresponsive. Within two minutes the instrument panel froze. Speed no longer updated. Turn signals no longer worked. Vehicle could not be powered off. Drive, reverse and park shifting worked. Camera displayed when shifted in reverse. System reset after plugging into charging station for a few minutes. Occurred multiple times over the last two weeks.
Additional Notes:
While driving, the infotainment display went blank except for hvac display and became unresponsive. Within two minutes the instrument panel froze. Speed no longer updated. Turn signals no longer worked. Vehicle could not be powered off. Drive, reverse and park shifting worked. Camera displayed when shifted in reverse. System reset after plugging into charging station for a few minutes. Occurred multiple times over the last two weeks.
Mfg Campaign: 11656227
Recall Date: Apr 23, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving, the infotainment display went blank except for hvac display and became unresponsive. Within two minutes the instrument panel froze. Speed no longer updated. Turn signals no longer worked. Vehicle could not be powered off. Drive, reverse and park shifting worked. Camera displayed when shifted in reverse. System reset after plugging into charging station for a few minutes. Occurred multiple times over the last two weeks.
Corrective Action:
While driving, the infotainment display went blank except for hvac display and became unresponsive. Within two minutes the instrument panel froze. Speed no longer updated. Turn signals no longer worked. Vehicle could not be powered off. Drive, reverse and park shifting worked. Camera displayed when shifted in reverse. System reset after plugging into charging station for a few minutes. Occurred multiple times over the last two weeks.
Additional Notes:
While driving, the infotainment display went blank except for hvac display and became unresponsive. Within two minutes the instrument panel froze. Speed no longer updated. Turn signals no longer worked. Vehicle could not be powered off. Drive, reverse and park shifting worked. Camera displayed when shifted in reverse. System reset after plugging into charging station for a few minutes. Occurred multiple times over the last two weeks.
Mfg Campaign: 11656227
Recall Date: Apr 23, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Fin on top of the truck covering key electrical components fell off after 3 weeks of ownership.
Corrective Action:
Fin on top of the truck covering key electrical components fell off after 3 weeks of ownership.
Additional Notes:
Fin on top of the truck covering key electrical components fell off after 3 weeks of ownership.
Mfg Campaign: 11654463
Recall Date: Apr 14, 2025
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
There are two systems that are a hazard and dangerous on the Silverado EV. The First one is the Automatic High Beams. The Auto high beams will continuously flash other drivers on the road. This can blind other drivers and possibly case a crash. The other Dangerous safety feature on the vehicle is the Automatic Emergency Braking. The AEB feature when crawling behind another vehicle in bumber to bumper traffic will randomly just slam on the brakes unnecessarily which could cause a rear end collision. When this happens, There is no need for emergency braking as I am in full control of the vehicle. It will just slam on the brakes and the vehicle will come to a complete sudden stop. I have reported the issues to the manufacturer and instead of correcting the issue, They've advised to turn the features off. This defeats the purpose of the vehicle coming with these features. General motors needs to be required to correct these deficincies with a software update.
Corrective Action:
There are two systems that are a hazard and dangerous on the Silverado EV. The First one is the Automatic High Beams. The Auto high beams will continuously flash other drivers on the road. This can blind other drivers and possibly case a crash. The other Dangerous safety feature on the vehicle is the Automatic Emergency Braking. The AEB feature when crawling behind another vehicle in bumber to bumper traffic will randomly just slam on the brakes unnecessarily which could cause a rear end collision. When this happens, There is no need for emergency braking as I am in full control of the vehicle. It will just slam on the brakes and the vehicle will come to a complete sudden stop. I have reported the issues to the manufacturer and instead of correcting the issue, They've advised to turn the features off. This defeats the purpose of the vehicle coming with these features. General motors needs to be required to correct these deficincies with a software update.
Additional Notes:
There are two systems that are a hazard and dangerous on the Silverado EV. The First one is the Automatic High Beams. The Auto high beams will continuously flash other drivers on the road. This can blind other drivers and possibly case a crash. The other Dangerous safety feature on the vehicle is the Automatic Emergency Braking. The AEB feature when crawling behind another vehicle in bumber to bumper traffic will randomly just slam on the brakes unnecessarily which could cause a rear end collision. When this happens, There is no need for emergency braking as I am in full control of the vehicle. It will just slam on the brakes and the vehicle will come to a complete sudden stop. I have reported the issues to the manufacturer and instead of correcting the issue, They've advised to turn the features off. This defeats the purpose of the vehicle coming with these features. General motors needs to be required to correct these deficincies with a software update.
Mfg Campaign: 11637021
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
There are two systems that are a hazard and dangerous on the Silverado EV. The First one is the Automatic High Beams. The Auto high beams will continuously flash other drivers on the road. This can blind other drivers and possibly case a crash. The other Dangerous safety feature on the vehicle is the Automatic Emergency Braking. The AEB feature when crawling behind another vehicle in bumber to bumper traffic will randomly just slam on the brakes unnecessarily which could cause a rear end collision. When this happens, There is no need for emergency braking as I am in full control of the vehicle. It will just slam on the brakes and the vehicle will come to a complete sudden stop. I have reported the issues to the manufacturer and instead of correcting the issue, They've advised to turn the features off. This defeats the purpose of the vehicle coming with these features. General motors needs to be required to correct these deficincies with a software update.
Corrective Action:
There are two systems that are a hazard and dangerous on the Silverado EV. The First one is the Automatic High Beams. The Auto high beams will continuously flash other drivers on the road. This can blind other drivers and possibly case a crash. The other Dangerous safety feature on the vehicle is the Automatic Emergency Braking. The AEB feature when crawling behind another vehicle in bumber to bumper traffic will randomly just slam on the brakes unnecessarily which could cause a rear end collision. When this happens, There is no need for emergency braking as I am in full control of the vehicle. It will just slam on the brakes and the vehicle will come to a complete sudden stop. I have reported the issues to the manufacturer and instead of correcting the issue, They've advised to turn the features off. This defeats the purpose of the vehicle coming with these features. General motors needs to be required to correct these deficincies with a software update.
Additional Notes:
There are two systems that are a hazard and dangerous on the Silverado EV. The First one is the Automatic High Beams. The Auto high beams will continuously flash other drivers on the road. This can blind other drivers and possibly case a crash. The other Dangerous safety feature on the vehicle is the Automatic Emergency Braking. The AEB feature when crawling behind another vehicle in bumber to bumper traffic will randomly just slam on the brakes unnecessarily which could cause a rear end collision. When this happens, There is no need for emergency braking as I am in full control of the vehicle. It will just slam on the brakes and the vehicle will come to a complete sudden stop. I have reported the issues to the manufacturer and instead of correcting the issue, They've advised to turn the features off. This defeats the purpose of the vehicle coming with these features. General motors needs to be required to correct these deficincies with a software update.
Mfg Campaign: 11637021
Recall Date: Jan 20, 2025
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