Complaints & Recalls
Consumer Complaints
5 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO HD. WHILE DRIVING 35 MPH, THE STEERING FAILED AND THE SERVICE STABILITRAC WARNING INDICATOR ILLUMINATED. THE CONTACT LOST CONTROL OF THE STEERING AS THE STEERING WHEEL VEERED IN THE OPPOSITE DIRECTION. THE CONTACT WAS ABLE T O PULL THE VEHICLE OVER AS IT STALLED WHILE STILL IN DRIVE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE THE FIRST TIME AFTER ONE MINUTE AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE STEERING CABLE WAS LOOSE AND SPARKING THE COMPUTER SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO HD. WHILE DRIVING 35 MPH, THE STEERING FAILED AND THE SERVICE STABILITRAC WARNING INDICATOR ILLUMINATED. THE CONTACT LOST CONTROL OF THE STEERING AS THE STEERING WHEEL VEERED IN THE OPPOSITE DIRECTION. THE CONTACT WAS ABLE T O PULL THE VEHICLE OVER AS IT STALLED WHILE STILL IN DRIVE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE THE FIRST TIME AFTER ONE MINUTE AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE STEERING CABLE WAS LOOSE AND SPARKING THE COMPUTER SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO HD. WHILE DRIVING 35 MPH, THE STEERING FAILED AND THE SERVICE STABILITRAC WARNING INDICATOR ILLUMINATED. THE CONTACT LOST CONTROL OF THE STEERING AS THE STEERING WHEEL VEERED IN THE OPPOSITE DIRECTION. THE CONTACT WAS ABLE T O PULL THE VEHICLE OVER AS IT STALLED WHILE STILL IN DRIVE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE THE FIRST TIME AFTER ONE MINUTE AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE STEERING CABLE WAS LOOSE AND SPARKING THE COMPUTER SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,500.
Mfg Campaign: 10896280
Recall Date: Aug 16, 2016
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO HD. WHILE DRIVING 35 MPH, THE STEERING FAILED AND THE SERVICE STABILITRAC WARNING INDICATOR ILLUMINATED. THE CONTACT LOST CONTROL OF THE STEERING AS THE STEERING WHEEL VEERED IN THE OPPOSITE DIRECTION. THE CONTACT WAS ABLE T O PULL THE VEHICLE OVER AS IT STALLED WHILE STILL IN DRIVE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE THE FIRST TIME AFTER ONE MINUTE AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE STEERING CABLE WAS LOOSE AND SPARKING THE COMPUTER SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO HD. WHILE DRIVING 35 MPH, THE STEERING FAILED AND THE SERVICE STABILITRAC WARNING INDICATOR ILLUMINATED. THE CONTACT LOST CONTROL OF THE STEERING AS THE STEERING WHEEL VEERED IN THE OPPOSITE DIRECTION. THE CONTACT WAS ABLE T O PULL THE VEHICLE OVER AS IT STALLED WHILE STILL IN DRIVE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE THE FIRST TIME AFTER ONE MINUTE AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE STEERING CABLE WAS LOOSE AND SPARKING THE COMPUTER SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO HD. WHILE DRIVING 35 MPH, THE STEERING FAILED AND THE SERVICE STABILITRAC WARNING INDICATOR ILLUMINATED. THE CONTACT LOST CONTROL OF THE STEERING AS THE STEERING WHEEL VEERED IN THE OPPOSITE DIRECTION. THE CONTACT WAS ABLE T O PULL THE VEHICLE OVER AS IT STALLED WHILE STILL IN DRIVE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE THE FIRST TIME AFTER ONE MINUTE AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE STEERING CABLE WAS LOOSE AND SPARKING THE COMPUTER SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,500.
Mfg Campaign: 10896280
Recall Date: Aug 16, 2016
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 (NA) CHEVROLET SILVERADO HD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ## VIN PASSED ## 2007 CHEVROLET SILVERSDO HD ##
Corrective Action:
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 (NA) CHEVROLET SILVERADO HD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ## VIN PASSED ## 2007 CHEVROLET SILVERSDO HD ##
Additional Notes:
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 (NA) CHEVROLET SILVERADO HD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ## VIN PASSED ## 2007 CHEVROLET SILVERSDO HD ##
Mfg Campaign: 10883410
Recall Date: Jul 7, 2016
General Motors, Llc
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
TL* THE CONTACT OWNS A 2008 (NA) CHEVROLET SILVERADO HD. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE HAD EXCESS AIR. ONCE THE MECHANIC RELEASED THE AIR PRESSURE OUT OF THE ENGINE, THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE MILEAGE WAS 100,500...UPDATED 11/21/16 *BF THE CONSUMER STATED AIR WAS IN THE GAS LINE, DUE TO LEAKS. UPDATED 12/14/16.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2008 (NA) CHEVROLET SILVERADO HD. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE HAD EXCESS AIR. ONCE THE MECHANIC RELEASED THE AIR PRESSURE OUT OF THE ENGINE, THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE MILEAGE WAS 100,500...UPDATED 11/21/16 *BF THE CONSUMER STATED AIR WAS IN THE GAS LINE, DUE TO LEAKS. UPDATED 12/14/16.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2008 (NA) CHEVROLET SILVERADO HD. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE HAD EXCESS AIR. ONCE THE MECHANIC RELEASED THE AIR PRESSURE OUT OF THE ENGINE, THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE MILEAGE WAS 100,500...UPDATED 11/21/16 *BF THE CONSUMER STATED AIR WAS IN THE GAS LINE, DUE TO LEAKS. UPDATED 12/14/16.*JB
Mfg Campaign: 10876841
Recall Date: Jun 27, 2016
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Potential Consequences:
TL* THE CONTACT OWNS A 2008 (NA) CHEVROLET SILVERADO HD. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE HAD EXCESS AIR. ONCE THE MECHANIC RELEASED THE AIR PRESSURE OUT OF THE ENGINE, THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE MILEAGE WAS 100,500...UPDATED 11/21/16 *BF THE CONSUMER STATED AIR WAS IN THE GAS LINE, DUE TO LEAKS. UPDATED 12/14/16.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2008 (NA) CHEVROLET SILVERADO HD. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE HAD EXCESS AIR. ONCE THE MECHANIC RELEASED THE AIR PRESSURE OUT OF THE ENGINE, THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE MILEAGE WAS 100,500...UPDATED 11/21/16 *BF THE CONSUMER STATED AIR WAS IN THE GAS LINE, DUE TO LEAKS. UPDATED 12/14/16.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2008 (NA) CHEVROLET SILVERADO HD. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE HAD EXCESS AIR. ONCE THE MECHANIC RELEASED THE AIR PRESSURE OUT OF THE ENGINE, THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE MILEAGE WAS 100,500...UPDATED 11/21/16 *BF THE CONSUMER STATED AIR WAS IN THE GAS LINE, DUE TO LEAKS. UPDATED 12/14/16.*JB
Mfg Campaign: 10876841
Recall Date: Jun 27, 2016
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