Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
14 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I WAS DRIVING APPROXIMATELY 25 MPH AND HIT A POT HOLE WHICH RESULTED IN THE PASSENGER AND DRIVER SIDE AIR BAG CURTAINS DEPLOYING. THERE IS NO VISIBLE DAMAGE TO TIRE OR CAR
Corrective Action:
I WAS DRIVING APPROXIMATELY 25 MPH AND HIT A POT HOLE WHICH RESULTED IN THE PASSENGER AND DRIVER SIDE AIR BAG CURTAINS DEPLOYING. THERE IS NO VISIBLE DAMAGE TO TIRE OR CAR
Additional Notes:
I WAS DRIVING APPROXIMATELY 25 MPH AND HIT A POT HOLE WHICH RESULTED IN THE PASSENGER AND DRIVER SIDE AIR BAG CURTAINS DEPLOYING. THERE IS NO VISIBLE DAMAGE TO TIRE OR CAR
Mfg Campaign: 11099255
Recall Date: Jun 1, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING A 2016 CHEVROLET SPARK EV ON A CITY ROADWAY WHEN I HAD A COMPLETE BRAKE FAILURE AND ALMOST WAS INVOLVED IN A COLLISION. AT THE START OF MY COMMUTE, I TURNED THE VEHICLE ON WHICH WAS PARKED ON THE OUTSIDE OF THE GARAGE. I NOTICED THAT THERE WAS A LOUD SOUND COMING FROM THE FRONT LEFT PORTION OF THE VEHICLE AS THE BRAKE PEDAL WAS PULSATING. AS I PULLED OUT ONTO THE ROADWAY THE PULSATING AND THE LOUD SOUND CONTINUED AS A SET OF WARNING LIGHTS TURNED ON. THE WARNING LIGHTS WERE (ABS WARNING, STABILITRAK AND SERVICE BRAKES). I BEGAN TO SLOW DOWN TO APPROX. 30 MPH IN A 50 MPH ZONE AS I CAME TO AN INTERSECTION. AS I CAME TO A BUSY INTERSECTION I APPLIED THE BRAKE TO STOP FOR A RED LIGHT AS THE VEHICLE WAS NOT STOPPING. I FORCEFULLY PRESSED THE BRAKE PEDAL WITH MAXIMUM FORCE POSSIBLE AS THE VEHICLE BARELY SLOWED DOWN. I ALSO HAD TO PUT THE SELECTOR TO "L" WHICH HELPED THE VEHICLE SLOW AS I STOPPED APPROX. 3 FEET PAST THE LIMIT LINE. IF I WERE GOING 10MPH FASTER AND IF THERE WAS A VEHICLE IN FRONT OF ME AT THE RED LIGHT I WOULD HAVE BEEN IN A TRAFFIC COLLISION DUE TO THE COMPLETE BRAKE FAILURE. AFTER, I DROVE THE VEHICLE (5MPH) INTO A PARKING LOT AS THE LIGHTS AND BRAKES WERE STILL NOT OPERATING. I TURNED THE VEHICLE OFF FOR 5 MINUTES THEN TURNED THE VEHICLE BACK ON. WHEN I TURNED THE VEHICLE ON EVERYTHING WAS NORMAL AS THERE WERE NO WARNING LIGHTS AND THE BRAKES WORKED LIKE THEY WERE SUPPOSED TO. CONDITIONS DURING THIS TIME WAS A TYPICAL CALIFORNIA SUNNY DAY AND THERE WERE NO UNUSUAL CONDITIONS. THIS WAS THE FIRST TIME EXPERIENCING A COMPLETE BRAKE FAILURE, HOWEVER, THIS WAS THE SECOND TIME TAKING THE CHEVY SPARK IN FOR BRAKE PROBLEMS. ON 10/3/2016 THE BRAKE MODULES WERE REPLACED DUE TO THE PULSATING PROBLEMS HOWEVER THE BRAKES DID NOT FAIL THE FIRST TIME. MY VEHICLE IS STILL AT THE DEALER AS OF THE DATE OF THIS COMPLAINT.
Corrective Action:
I WAS DRIVING A 2016 CHEVROLET SPARK EV ON A CITY ROADWAY WHEN I HAD A COMPLETE BRAKE FAILURE AND ALMOST WAS INVOLVED IN A COLLISION. AT THE START OF MY COMMUTE, I TURNED THE VEHICLE ON WHICH WAS PARKED ON THE OUTSIDE OF THE GARAGE. I NOTICED THAT THERE WAS A LOUD SOUND COMING FROM THE FRONT LEFT PORTION OF THE VEHICLE AS THE BRAKE PEDAL WAS PULSATING. AS I PULLED OUT ONTO THE ROADWAY THE PULSATING AND THE LOUD SOUND CONTINUED AS A SET OF WARNING LIGHTS TURNED ON. THE WARNING LIGHTS WERE (ABS WARNING, STABILITRAK AND SERVICE BRAKES). I BEGAN TO SLOW DOWN TO APPROX. 30 MPH IN A 50 MPH ZONE AS I CAME TO AN INTERSECTION. AS I CAME TO A BUSY INTERSECTION I APPLIED THE BRAKE TO STOP FOR A RED LIGHT AS THE VEHICLE WAS NOT STOPPING. I FORCEFULLY PRESSED THE BRAKE PEDAL WITH MAXIMUM FORCE POSSIBLE AS THE VEHICLE BARELY SLOWED DOWN. I ALSO HAD TO PUT THE SELECTOR TO "L" WHICH HELPED THE VEHICLE SLOW AS I STOPPED APPROX. 3 FEET PAST THE LIMIT LINE. IF I WERE GOING 10MPH FASTER AND IF THERE WAS A VEHICLE IN FRONT OF ME AT THE RED LIGHT I WOULD HAVE BEEN IN A TRAFFIC COLLISION DUE TO THE COMPLETE BRAKE FAILURE. AFTER, I DROVE THE VEHICLE (5MPH) INTO A PARKING LOT AS THE LIGHTS AND BRAKES WERE STILL NOT OPERATING. I TURNED THE VEHICLE OFF FOR 5 MINUTES THEN TURNED THE VEHICLE BACK ON. WHEN I TURNED THE VEHICLE ON EVERYTHING WAS NORMAL AS THERE WERE NO WARNING LIGHTS AND THE BRAKES WORKED LIKE THEY WERE SUPPOSED TO. CONDITIONS DURING THIS TIME WAS A TYPICAL CALIFORNIA SUNNY DAY AND THERE WERE NO UNUSUAL CONDITIONS. THIS WAS THE FIRST TIME EXPERIENCING A COMPLETE BRAKE FAILURE, HOWEVER, THIS WAS THE SECOND TIME TAKING THE CHEVY SPARK IN FOR BRAKE PROBLEMS. ON 10/3/2016 THE BRAKE MODULES WERE REPLACED DUE TO THE PULSATING PROBLEMS HOWEVER THE BRAKES DID NOT FAIL THE FIRST TIME. MY VEHICLE IS STILL AT THE DEALER AS OF THE DATE OF THIS COMPLAINT.
Additional Notes:
I WAS DRIVING A 2016 CHEVROLET SPARK EV ON A CITY ROADWAY WHEN I HAD A COMPLETE BRAKE FAILURE AND ALMOST WAS INVOLVED IN A COLLISION. AT THE START OF MY COMMUTE, I TURNED THE VEHICLE ON WHICH WAS PARKED ON THE OUTSIDE OF THE GARAGE. I NOTICED THAT THERE WAS A LOUD SOUND COMING FROM THE FRONT LEFT PORTION OF THE VEHICLE AS THE BRAKE PEDAL WAS PULSATING. AS I PULLED OUT ONTO THE ROADWAY THE PULSATING AND THE LOUD SOUND CONTINUED AS A SET OF WARNING LIGHTS TURNED ON. THE WARNING LIGHTS WERE (ABS WARNING, STABILITRAK AND SERVICE BRAKES). I BEGAN TO SLOW DOWN TO APPROX. 30 MPH IN A 50 MPH ZONE AS I CAME TO AN INTERSECTION. AS I CAME TO A BUSY INTERSECTION I APPLIED THE BRAKE TO STOP FOR A RED LIGHT AS THE VEHICLE WAS NOT STOPPING. I FORCEFULLY PRESSED THE BRAKE PEDAL WITH MAXIMUM FORCE POSSIBLE AS THE VEHICLE BARELY SLOWED DOWN. I ALSO HAD TO PUT THE SELECTOR TO "L" WHICH HELPED THE VEHICLE SLOW AS I STOPPED APPROX. 3 FEET PAST THE LIMIT LINE. IF I WERE GOING 10MPH FASTER AND IF THERE WAS A VEHICLE IN FRONT OF ME AT THE RED LIGHT I WOULD HAVE BEEN IN A TRAFFIC COLLISION DUE TO THE COMPLETE BRAKE FAILURE. AFTER, I DROVE THE VEHICLE (5MPH) INTO A PARKING LOT AS THE LIGHTS AND BRAKES WERE STILL NOT OPERATING. I TURNED THE VEHICLE OFF FOR 5 MINUTES THEN TURNED THE VEHICLE BACK ON. WHEN I TURNED THE VEHICLE ON EVERYTHING WAS NORMAL AS THERE WERE NO WARNING LIGHTS AND THE BRAKES WORKED LIKE THEY WERE SUPPOSED TO. CONDITIONS DURING THIS TIME WAS A TYPICAL CALIFORNIA SUNNY DAY AND THERE WERE NO UNUSUAL CONDITIONS. THIS WAS THE FIRST TIME EXPERIENCING A COMPLETE BRAKE FAILURE, HOWEVER, THIS WAS THE SECOND TIME TAKING THE CHEVY SPARK IN FOR BRAKE PROBLEMS. ON 10/3/2016 THE BRAKE MODULES WERE REPLACED DUE TO THE PULSATING PROBLEMS HOWEVER THE BRAKES DID NOT FAIL THE FIRST TIME. MY VEHICLE IS STILL AT THE DEALER AS OF THE DATE OF THIS COMPLAINT.
Mfg Campaign: 11034167
Recall Date: Oct 17, 2017
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
THE CAR WAS STOPPED AND WAS HIT FROM THE REAR ON A CITY STREET. THE IMPACT SPEED WAS APPROXIMATELY 15MPH (ESTIMATED). THE DRIVER SEAT SLID BACK UPON IMPACT AND APPEARED TO DERAIL AND WAS STOPPED BY THE REAR SEAT. AFTER THE ACCIDENT, THE SEAT WOULD NOT SLIDE FORWARD. I AM CONCERNED THAT THIS IS A MAJOR VEHICLE SAFETY ISSUE THAT SHOULD BE DOCUMENTED..
Corrective Action:
THE CAR WAS STOPPED AND WAS HIT FROM THE REAR ON A CITY STREET. THE IMPACT SPEED WAS APPROXIMATELY 15MPH (ESTIMATED). THE DRIVER SEAT SLID BACK UPON IMPACT AND APPEARED TO DERAIL AND WAS STOPPED BY THE REAR SEAT. AFTER THE ACCIDENT, THE SEAT WOULD NOT SLIDE FORWARD. I AM CONCERNED THAT THIS IS A MAJOR VEHICLE SAFETY ISSUE THAT SHOULD BE DOCUMENTED..
Additional Notes:
THE CAR WAS STOPPED AND WAS HIT FROM THE REAR ON A CITY STREET. THE IMPACT SPEED WAS APPROXIMATELY 15MPH (ESTIMATED). THE DRIVER SEAT SLID BACK UPON IMPACT AND APPEARED TO DERAIL AND WAS STOPPED BY THE REAR SEAT. AFTER THE ACCIDENT, THE SEAT WOULD NOT SLIDE FORWARD. I AM CONCERNED THAT THIS IS A MAJOR VEHICLE SAFETY ISSUE THAT SHOULD BE DOCUMENTED..
Mfg Campaign: 11033389
Recall Date: Oct 14, 2017
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
SUDDEN AND STRONG BRAKE PEDAL APPLICATIONS OCCASIONALLY RESULTED IN SIGNIFICANTLY MORE PEDAL TRAVEL, SIGNIFICANTLY LESS BRAKING FORCE, AND SIGNIFICANTLY LONGER STOPPING DISTANCES THAN TYPICALLY EXPERIENCED DURING SIMILAR BRAKE PEDAL APPLICATIONS. EACH EVENT OCCURRED ON WARM, DRY SOUTHERN CALIFORNIA STREETS DURING DAYLIGHT HOURS, TRAVELING BETWEEN 30-40 MPH. ON EACH OCCASION, THE BRAKES -- INCLUDING REGENERATION -- FUNCTIONED AS EXPECTED JUST PRIOR TO AND JUST AFTER THE EVENT, AND THE BATTERY WAS IN A STATE OF PARTIAL DISCHARGE, BUT DURING EACH EVENT THE PEDAL FEEL WAS SIMILAR TO THE FEEL EXPERIENCED JUST AFTER CHARGING TO 100% (WHEN REGENERATIVE BRAKING IS NOT YET AVAILABLE.) I SUSPECT THAT ON EACH OF THESE OCCASIONS, THE CAR'S REGENERATIVE BRAKING WAS UNEXPECTEDLY DEACTIVATED FOR REASONS UNKNOWN, AND THE SUBSEQUENT MECHANICAL-ONLY BRAKE APPLICATION (ON COLD PADS) RESULTED IN THE PEDAL FEEL/BRAKING FORCE/STOPPING DISTANCE CHANGES. NOTE THAT I NEVER EXPERIENCED THIS IN TWO YEARS OF DRIVING A FIAT 500E ON THE SAME ROUTE, IN THE SAME WAY, YET THIS HAS OCCURRED WITH MY CHEVROLET SPARK EV ON AT LEAST THREE OCCASIONS AS OF SEPTEMBER 1ST 2017.
Corrective Action:
SUDDEN AND STRONG BRAKE PEDAL APPLICATIONS OCCASIONALLY RESULTED IN SIGNIFICANTLY MORE PEDAL TRAVEL, SIGNIFICANTLY LESS BRAKING FORCE, AND SIGNIFICANTLY LONGER STOPPING DISTANCES THAN TYPICALLY EXPERIENCED DURING SIMILAR BRAKE PEDAL APPLICATIONS. EACH EVENT OCCURRED ON WARM, DRY SOUTHERN CALIFORNIA STREETS DURING DAYLIGHT HOURS, TRAVELING BETWEEN 30-40 MPH. ON EACH OCCASION, THE BRAKES -- INCLUDING REGENERATION -- FUNCTIONED AS EXPECTED JUST PRIOR TO AND JUST AFTER THE EVENT, AND THE BATTERY WAS IN A STATE OF PARTIAL DISCHARGE, BUT DURING EACH EVENT THE PEDAL FEEL WAS SIMILAR TO THE FEEL EXPERIENCED JUST AFTER CHARGING TO 100% (WHEN REGENERATIVE BRAKING IS NOT YET AVAILABLE.) I SUSPECT THAT ON EACH OF THESE OCCASIONS, THE CAR'S REGENERATIVE BRAKING WAS UNEXPECTEDLY DEACTIVATED FOR REASONS UNKNOWN, AND THE SUBSEQUENT MECHANICAL-ONLY BRAKE APPLICATION (ON COLD PADS) RESULTED IN THE PEDAL FEEL/BRAKING FORCE/STOPPING DISTANCE CHANGES. NOTE THAT I NEVER EXPERIENCED THIS IN TWO YEARS OF DRIVING A FIAT 500E ON THE SAME ROUTE, IN THE SAME WAY, YET THIS HAS OCCURRED WITH MY CHEVROLET SPARK EV ON AT LEAST THREE OCCASIONS AS OF SEPTEMBER 1ST 2017.
Additional Notes:
SUDDEN AND STRONG BRAKE PEDAL APPLICATIONS OCCASIONALLY RESULTED IN SIGNIFICANTLY MORE PEDAL TRAVEL, SIGNIFICANTLY LESS BRAKING FORCE, AND SIGNIFICANTLY LONGER STOPPING DISTANCES THAN TYPICALLY EXPERIENCED DURING SIMILAR BRAKE PEDAL APPLICATIONS. EACH EVENT OCCURRED ON WARM, DRY SOUTHERN CALIFORNIA STREETS DURING DAYLIGHT HOURS, TRAVELING BETWEEN 30-40 MPH. ON EACH OCCASION, THE BRAKES -- INCLUDING REGENERATION -- FUNCTIONED AS EXPECTED JUST PRIOR TO AND JUST AFTER THE EVENT, AND THE BATTERY WAS IN A STATE OF PARTIAL DISCHARGE, BUT DURING EACH EVENT THE PEDAL FEEL WAS SIMILAR TO THE FEEL EXPERIENCED JUST AFTER CHARGING TO 100% (WHEN REGENERATIVE BRAKING IS NOT YET AVAILABLE.) I SUSPECT THAT ON EACH OF THESE OCCASIONS, THE CAR'S REGENERATIVE BRAKING WAS UNEXPECTEDLY DEACTIVATED FOR REASONS UNKNOWN, AND THE SUBSEQUENT MECHANICAL-ONLY BRAKE APPLICATION (ON COLD PADS) RESULTED IN THE PEDAL FEEL/BRAKING FORCE/STOPPING DISTANCE CHANGES. NOTE THAT I NEVER EXPERIENCED THIS IN TWO YEARS OF DRIVING A FIAT 500E ON THE SAME ROUTE, IN THE SAME WAY, YET THIS HAS OCCURRED WITH MY CHEVROLET SPARK EV ON AT LEAST THREE OCCASIONS AS OF SEPTEMBER 1ST 2017.
Mfg Campaign: 11022827
Recall Date: Sep 12, 2017
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
4 TIMES WHILE DRIVING, 1 TIME WHILE STATIONARY, THE CAR'S BRAKE ASSIST (POWER BRAKING SYSTEM) HAS GONE OUT. EACH TIME, IT WAS DIFFICULT TO SLOW THE VEHICLE AND BRING IT TO A STOP. THERE WAS A "SERVICE STABILITRAK" WARNING FOLLOWED IMMEDIATELY BY A "SERVICE BRAKE ASSIST" WARNING. CONCURRENTLY, THE ABILITY TO BRAKE IS EXTREMELY DIMINISHED. THE BRAKE PEDAL GOES MOST OF THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING CAPACITY. IT FEELS LIKE THERE ARE NO POWER BRAKES, ONLY MANUAL BRAKES THAT REQUIRE A GREAT DEAL OF EFFORT. EACH OF THE FIRST THREE TIMES IT WENT INTO THE DEALERSHIP, THEY TOLD ME THEY FULLY REPLACED THE PEDAL ASSEMBLY. AS OF THE FOURTH TIME IT WENT IN (JAN 13), WHERE IT STILL IS NOW (JAN 23), THEY WERE STILL UNSURE WHAT THE PROBLEM IS OR HOW TO FIX IT. #1: OCT 23, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #2: DEC 9, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #3: DEC 21, 2016 ~11:37AM LIGHT SPRINKLING, ~50+ DEGREES, HIGHWAY IN HEAVY TRAFFIC, CAR IN MOTION, ESTIMATED SPEED ~25-30MPH #4: JAN 12, 2016 ~2:50PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD COMING TO STOP AT INTERSECTION TO TURN LEFT AT GREEN LIGHT, CAR IN MOTION, ESTIMATED SPEED ~5-10 MPH #5: JAN 12, 2016 ~3:07PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD. THIS IS THE MOST DIFFERENT, AS THE CAR WAS STATIONARY. AFTER MANEUVERING THE CAR TO THE SIDE OF THE ROAD WHEN THE CAR MALFUNCTIONED, I TURNED THE CAR OFF, THEN BACK ON. THE WARNING LIGHTS WERE OFF, AND SO I MOVED THE CAR INTO DRIVE WITH MY FOOT ON THE BRAKES. AT THIS POINT, THE ALARMS TURNED ON AGAIN, AND THE CAR LURCHED FORWARD UNTIL I SLAMMED ON THE BRAKES COMPLETELY TO THE FLOOR BRINGING THE CAR TO A STOP. *TR
Corrective Action:
4 TIMES WHILE DRIVING, 1 TIME WHILE STATIONARY, THE CAR'S BRAKE ASSIST (POWER BRAKING SYSTEM) HAS GONE OUT. EACH TIME, IT WAS DIFFICULT TO SLOW THE VEHICLE AND BRING IT TO A STOP. THERE WAS A "SERVICE STABILITRAK" WARNING FOLLOWED IMMEDIATELY BY A "SERVICE BRAKE ASSIST" WARNING. CONCURRENTLY, THE ABILITY TO BRAKE IS EXTREMELY DIMINISHED. THE BRAKE PEDAL GOES MOST OF THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING CAPACITY. IT FEELS LIKE THERE ARE NO POWER BRAKES, ONLY MANUAL BRAKES THAT REQUIRE A GREAT DEAL OF EFFORT. EACH OF THE FIRST THREE TIMES IT WENT INTO THE DEALERSHIP, THEY TOLD ME THEY FULLY REPLACED THE PEDAL ASSEMBLY. AS OF THE FOURTH TIME IT WENT IN (JAN 13), WHERE IT STILL IS NOW (JAN 23), THEY WERE STILL UNSURE WHAT THE PROBLEM IS OR HOW TO FIX IT. #1: OCT 23, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #2: DEC 9, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #3: DEC 21, 2016 ~11:37AM LIGHT SPRINKLING, ~50+ DEGREES, HIGHWAY IN HEAVY TRAFFIC, CAR IN MOTION, ESTIMATED SPEED ~25-30MPH #4: JAN 12, 2016 ~2:50PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD COMING TO STOP AT INTERSECTION TO TURN LEFT AT GREEN LIGHT, CAR IN MOTION, ESTIMATED SPEED ~5-10 MPH #5: JAN 12, 2016 ~3:07PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD. THIS IS THE MOST DIFFERENT, AS THE CAR WAS STATIONARY. AFTER MANEUVERING THE CAR TO THE SIDE OF THE ROAD WHEN THE CAR MALFUNCTIONED, I TURNED THE CAR OFF, THEN BACK ON. THE WARNING LIGHTS WERE OFF, AND SO I MOVED THE CAR INTO DRIVE WITH MY FOOT ON THE BRAKES. AT THIS POINT, THE ALARMS TURNED ON AGAIN, AND THE CAR LURCHED FORWARD UNTIL I SLAMMED ON THE BRAKES COMPLETELY TO THE FLOOR BRINGING THE CAR TO A STOP. *TR
Additional Notes:
4 TIMES WHILE DRIVING, 1 TIME WHILE STATIONARY, THE CAR'S BRAKE ASSIST (POWER BRAKING SYSTEM) HAS GONE OUT. EACH TIME, IT WAS DIFFICULT TO SLOW THE VEHICLE AND BRING IT TO A STOP. THERE WAS A "SERVICE STABILITRAK" WARNING FOLLOWED IMMEDIATELY BY A "SERVICE BRAKE ASSIST" WARNING. CONCURRENTLY, THE ABILITY TO BRAKE IS EXTREMELY DIMINISHED. THE BRAKE PEDAL GOES MOST OF THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING CAPACITY. IT FEELS LIKE THERE ARE NO POWER BRAKES, ONLY MANUAL BRAKES THAT REQUIRE A GREAT DEAL OF EFFORT. EACH OF THE FIRST THREE TIMES IT WENT INTO THE DEALERSHIP, THEY TOLD ME THEY FULLY REPLACED THE PEDAL ASSEMBLY. AS OF THE FOURTH TIME IT WENT IN (JAN 13), WHERE IT STILL IS NOW (JAN 23), THEY WERE STILL UNSURE WHAT THE PROBLEM IS OR HOW TO FIX IT. #1: OCT 23, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #2: DEC 9, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #3: DEC 21, 2016 ~11:37AM LIGHT SPRINKLING, ~50+ DEGREES, HIGHWAY IN HEAVY TRAFFIC, CAR IN MOTION, ESTIMATED SPEED ~25-30MPH #4: JAN 12, 2016 ~2:50PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD COMING TO STOP AT INTERSECTION TO TURN LEFT AT GREEN LIGHT, CAR IN MOTION, ESTIMATED SPEED ~5-10 MPH #5: JAN 12, 2016 ~3:07PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD. THIS IS THE MOST DIFFERENT, AS THE CAR WAS STATIONARY. AFTER MANEUVERING THE CAR TO THE SIDE OF THE ROAD WHEN THE CAR MALFUNCTIONED, I TURNED THE CAR OFF, THEN BACK ON. THE WARNING LIGHTS WERE OFF, AND SO I MOVED THE CAR INTO DRIVE WITH MY FOOT ON THE BRAKES. AT THIS POINT, THE ALARMS TURNED ON AGAIN, AND THE CAR LURCHED FORWARD UNTIL I SLAMMED ON THE BRAKES COMPLETELY TO THE FLOOR BRINGING THE CAR TO A STOP. *TR
Mfg Campaign: 10947113
Recall Date: Jan 23, 2017
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
4 TIMES WHILE DRIVING, 1 TIME WHILE STATIONARY, THE CAR'S BRAKE ASSIST (POWER BRAKING SYSTEM) HAS GONE OUT. EACH TIME, IT WAS DIFFICULT TO SLOW THE VEHICLE AND BRING IT TO A STOP. THERE WAS A "SERVICE STABILITRAK" WARNING FOLLOWED IMMEDIATELY BY A "SERVICE BRAKE ASSIST" WARNING. CONCURRENTLY, THE ABILITY TO BRAKE IS EXTREMELY DIMINISHED. THE BRAKE PEDAL GOES MOST OF THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING CAPACITY. IT FEELS LIKE THERE ARE NO POWER BRAKES, ONLY MANUAL BRAKES THAT REQUIRE A GREAT DEAL OF EFFORT. EACH OF THE FIRST THREE TIMES IT WENT INTO THE DEALERSHIP, THEY TOLD ME THEY FULLY REPLACED THE PEDAL ASSEMBLY. AS OF THE FOURTH TIME IT WENT IN (JAN 13), WHERE IT STILL IS NOW (JAN 23), THEY WERE STILL UNSURE WHAT THE PROBLEM IS OR HOW TO FIX IT. #1: OCT 23, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #2: DEC 9, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #3: DEC 21, 2016 ~11:37AM LIGHT SPRINKLING, ~50+ DEGREES, HIGHWAY IN HEAVY TRAFFIC, CAR IN MOTION, ESTIMATED SPEED ~25-30MPH #4: JAN 12, 2016 ~2:50PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD COMING TO STOP AT INTERSECTION TO TURN LEFT AT GREEN LIGHT, CAR IN MOTION, ESTIMATED SPEED ~5-10 MPH #5: JAN 12, 2016 ~3:07PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD. THIS IS THE MOST DIFFERENT, AS THE CAR WAS STATIONARY. AFTER MANEUVERING THE CAR TO THE SIDE OF THE ROAD WHEN THE CAR MALFUNCTIONED, I TURNED THE CAR OFF, THEN BACK ON. THE WARNING LIGHTS WERE OFF, AND SO I MOVED THE CAR INTO DRIVE WITH MY FOOT ON THE BRAKES. AT THIS POINT, THE ALARMS TURNED ON AGAIN, AND THE CAR LURCHED FORWARD UNTIL I SLAMMED ON THE BRAKES COMPLETELY TO THE FLOOR BRINGING THE CAR TO A STOP. *TR
Corrective Action:
4 TIMES WHILE DRIVING, 1 TIME WHILE STATIONARY, THE CAR'S BRAKE ASSIST (POWER BRAKING SYSTEM) HAS GONE OUT. EACH TIME, IT WAS DIFFICULT TO SLOW THE VEHICLE AND BRING IT TO A STOP. THERE WAS A "SERVICE STABILITRAK" WARNING FOLLOWED IMMEDIATELY BY A "SERVICE BRAKE ASSIST" WARNING. CONCURRENTLY, THE ABILITY TO BRAKE IS EXTREMELY DIMINISHED. THE BRAKE PEDAL GOES MOST OF THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING CAPACITY. IT FEELS LIKE THERE ARE NO POWER BRAKES, ONLY MANUAL BRAKES THAT REQUIRE A GREAT DEAL OF EFFORT. EACH OF THE FIRST THREE TIMES IT WENT INTO THE DEALERSHIP, THEY TOLD ME THEY FULLY REPLACED THE PEDAL ASSEMBLY. AS OF THE FOURTH TIME IT WENT IN (JAN 13), WHERE IT STILL IS NOW (JAN 23), THEY WERE STILL UNSURE WHAT THE PROBLEM IS OR HOW TO FIX IT. #1: OCT 23, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #2: DEC 9, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #3: DEC 21, 2016 ~11:37AM LIGHT SPRINKLING, ~50+ DEGREES, HIGHWAY IN HEAVY TRAFFIC, CAR IN MOTION, ESTIMATED SPEED ~25-30MPH #4: JAN 12, 2016 ~2:50PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD COMING TO STOP AT INTERSECTION TO TURN LEFT AT GREEN LIGHT, CAR IN MOTION, ESTIMATED SPEED ~5-10 MPH #5: JAN 12, 2016 ~3:07PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD. THIS IS THE MOST DIFFERENT, AS THE CAR WAS STATIONARY. AFTER MANEUVERING THE CAR TO THE SIDE OF THE ROAD WHEN THE CAR MALFUNCTIONED, I TURNED THE CAR OFF, THEN BACK ON. THE WARNING LIGHTS WERE OFF, AND SO I MOVED THE CAR INTO DRIVE WITH MY FOOT ON THE BRAKES. AT THIS POINT, THE ALARMS TURNED ON AGAIN, AND THE CAR LURCHED FORWARD UNTIL I SLAMMED ON THE BRAKES COMPLETELY TO THE FLOOR BRINGING THE CAR TO A STOP. *TR
Additional Notes:
4 TIMES WHILE DRIVING, 1 TIME WHILE STATIONARY, THE CAR'S BRAKE ASSIST (POWER BRAKING SYSTEM) HAS GONE OUT. EACH TIME, IT WAS DIFFICULT TO SLOW THE VEHICLE AND BRING IT TO A STOP. THERE WAS A "SERVICE STABILITRAK" WARNING FOLLOWED IMMEDIATELY BY A "SERVICE BRAKE ASSIST" WARNING. CONCURRENTLY, THE ABILITY TO BRAKE IS EXTREMELY DIMINISHED. THE BRAKE PEDAL GOES MOST OF THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING CAPACITY. IT FEELS LIKE THERE ARE NO POWER BRAKES, ONLY MANUAL BRAKES THAT REQUIRE A GREAT DEAL OF EFFORT. EACH OF THE FIRST THREE TIMES IT WENT INTO THE DEALERSHIP, THEY TOLD ME THEY FULLY REPLACED THE PEDAL ASSEMBLY. AS OF THE FOURTH TIME IT WENT IN (JAN 13), WHERE IT STILL IS NOW (JAN 23), THEY WERE STILL UNSURE WHAT THE PROBLEM IS OR HOW TO FIX IT. #1: OCT 23, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #2: DEC 9, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #3: DEC 21, 2016 ~11:37AM LIGHT SPRINKLING, ~50+ DEGREES, HIGHWAY IN HEAVY TRAFFIC, CAR IN MOTION, ESTIMATED SPEED ~25-30MPH #4: JAN 12, 2016 ~2:50PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD COMING TO STOP AT INTERSECTION TO TURN LEFT AT GREEN LIGHT, CAR IN MOTION, ESTIMATED SPEED ~5-10 MPH #5: JAN 12, 2016 ~3:07PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD. THIS IS THE MOST DIFFERENT, AS THE CAR WAS STATIONARY. AFTER MANEUVERING THE CAR TO THE SIDE OF THE ROAD WHEN THE CAR MALFUNCTIONED, I TURNED THE CAR OFF, THEN BACK ON. THE WARNING LIGHTS WERE OFF, AND SO I MOVED THE CAR INTO DRIVE WITH MY FOOT ON THE BRAKES. AT THIS POINT, THE ALARMS TURNED ON AGAIN, AND THE CAR LURCHED FORWARD UNTIL I SLAMMED ON THE BRAKES COMPLETELY TO THE FLOOR BRINGING THE CAR TO A STOP. *TR
Mfg Campaign: 10947104
Recall Date: Jan 23, 2017
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
4 TIMES WHILE DRIVING, 1 TIME WHILE STATIONARY, THE CAR'S BRAKE ASSIST (POWER BRAKING SYSTEM) HAS GONE OUT. EACH TIME, IT WAS DIFFICULT TO SLOW THE VEHICLE AND BRING IT TO A STOP. THERE WAS A "SERVICE STABILITRAC" WARNING FOLLOWED IMMEDIATELY BY A "SERVICE BRAKE ASSIST" WARNING. CONCURRENTLY, THE ABILITY TO BRAKE IS EXTREMELY DIMINISHED. THE BRAKE PEDAL GOES MOST OF THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING CAPACITY. IT FEELS LIKE THERE ARE NO POWER BRAKES, ONLY MANUAL BRAKES THAT REQUIRE A GREAT DEAL OF EFFORT. EACH OF THE FIRST THREE TIMES IT WENT INTO THE DEALERSHIP, THEY TOLD ME THEY FULLY REPLACED THE PEDAL ASSEMBLY. AS OF THE FOURTH TIME IT WENT IN (JAN 13), WHERE IT STILL IS NOW (JAN 23), THEY WERE STILL UNSURE WHAT THE PROBLEM IS OR HOW TO FIX IT. #1: OCT 23, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #2: DEC 9, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #3: DEC 21, 2016 ~11:37AM LIGHT SPRINKLING, ~50+ DEGREES, HIGHWAY IN HEAVY TRAFFIC, CAR IN MOTION, ESTIMATED SPEED ~25-30MPH #4: JAN 12, 2016 ~2:50PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD COMING TO STOP AT INTERSECTION TO TURN LEFT AT GREEN LIGHT, CAR IN MOTION, ESTIMATED SPEED ~5-10 MPH #5: JAN 12, 2016 ~3:07PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD. THIS IS THE MOST DIFFERENT, AS THE CAR WAS STATIONARY. AFTER MANEUVERING THE CAR TO THE SIDE OF THE ROAD WHEN THE CAR MALFUNCTIONED, I TURNED THE CAR OFF, THEN BACK ON. THE WARNING LIGHTS WERE OFF, AND SO I MOVED THE CAR INTO DRIVE WITH MY FOOT ON THE BRAKES. AT THIS POINT, THE ALARMS TURNED ON AGAIN, AND THE CAR LURCHED FORWARD UNTIL I SLAMMED ON THE BRAKES COMPLETELY TO THE FLOOR BRINGING THE CAR TO A STOP. *TR
Corrective Action:
4 TIMES WHILE DRIVING, 1 TIME WHILE STATIONARY, THE CAR'S BRAKE ASSIST (POWER BRAKING SYSTEM) HAS GONE OUT. EACH TIME, IT WAS DIFFICULT TO SLOW THE VEHICLE AND BRING IT TO A STOP. THERE WAS A "SERVICE STABILITRAC" WARNING FOLLOWED IMMEDIATELY BY A "SERVICE BRAKE ASSIST" WARNING. CONCURRENTLY, THE ABILITY TO BRAKE IS EXTREMELY DIMINISHED. THE BRAKE PEDAL GOES MOST OF THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING CAPACITY. IT FEELS LIKE THERE ARE NO POWER BRAKES, ONLY MANUAL BRAKES THAT REQUIRE A GREAT DEAL OF EFFORT. EACH OF THE FIRST THREE TIMES IT WENT INTO THE DEALERSHIP, THEY TOLD ME THEY FULLY REPLACED THE PEDAL ASSEMBLY. AS OF THE FOURTH TIME IT WENT IN (JAN 13), WHERE IT STILL IS NOW (JAN 23), THEY WERE STILL UNSURE WHAT THE PROBLEM IS OR HOW TO FIX IT. #1: OCT 23, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #2: DEC 9, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #3: DEC 21, 2016 ~11:37AM LIGHT SPRINKLING, ~50+ DEGREES, HIGHWAY IN HEAVY TRAFFIC, CAR IN MOTION, ESTIMATED SPEED ~25-30MPH #4: JAN 12, 2016 ~2:50PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD COMING TO STOP AT INTERSECTION TO TURN LEFT AT GREEN LIGHT, CAR IN MOTION, ESTIMATED SPEED ~5-10 MPH #5: JAN 12, 2016 ~3:07PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD. THIS IS THE MOST DIFFERENT, AS THE CAR WAS STATIONARY. AFTER MANEUVERING THE CAR TO THE SIDE OF THE ROAD WHEN THE CAR MALFUNCTIONED, I TURNED THE CAR OFF, THEN BACK ON. THE WARNING LIGHTS WERE OFF, AND SO I MOVED THE CAR INTO DRIVE WITH MY FOOT ON THE BRAKES. AT THIS POINT, THE ALARMS TURNED ON AGAIN, AND THE CAR LURCHED FORWARD UNTIL I SLAMMED ON THE BRAKES COMPLETELY TO THE FLOOR BRINGING THE CAR TO A STOP. *TR
Additional Notes:
4 TIMES WHILE DRIVING, 1 TIME WHILE STATIONARY, THE CAR'S BRAKE ASSIST (POWER BRAKING SYSTEM) HAS GONE OUT. EACH TIME, IT WAS DIFFICULT TO SLOW THE VEHICLE AND BRING IT TO A STOP. THERE WAS A "SERVICE STABILITRAC" WARNING FOLLOWED IMMEDIATELY BY A "SERVICE BRAKE ASSIST" WARNING. CONCURRENTLY, THE ABILITY TO BRAKE IS EXTREMELY DIMINISHED. THE BRAKE PEDAL GOES MOST OF THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING CAPACITY. IT FEELS LIKE THERE ARE NO POWER BRAKES, ONLY MANUAL BRAKES THAT REQUIRE A GREAT DEAL OF EFFORT. EACH OF THE FIRST THREE TIMES IT WENT INTO THE DEALERSHIP, THEY TOLD ME THEY FULLY REPLACED THE PEDAL ASSEMBLY. AS OF THE FOURTH TIME IT WENT IN (JAN 13), WHERE IT STILL IS NOW (JAN 23), THEY WERE STILL UNSURE WHAT THE PROBLEM IS OR HOW TO FIX IT. #1: OCT 23, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #2: DEC 9, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #3: DEC 21, 2016 ~11:37AM LIGHT SPRINKLING, ~50+ DEGREES, HIGHWAY IN HEAVY TRAFFIC, CAR IN MOTION, ESTIMATED SPEED ~25-30MPH #4: JAN 12, 2016 ~2:50PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD COMING TO STOP AT INTERSECTION TO TURN LEFT AT GREEN LIGHT, CAR IN MOTION, ESTIMATED SPEED ~5-10 MPH #5: JAN 12, 2016 ~3:07PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD. THIS IS THE MOST DIFFERENT, AS THE CAR WAS STATIONARY. AFTER MANEUVERING THE CAR TO THE SIDE OF THE ROAD WHEN THE CAR MALFUNCTIONED, I TURNED THE CAR OFF, THEN BACK ON. THE WARNING LIGHTS WERE OFF, AND SO I MOVED THE CAR INTO DRIVE WITH MY FOOT ON THE BRAKES. AT THIS POINT, THE ALARMS TURNED ON AGAIN, AND THE CAR LURCHED FORWARD UNTIL I SLAMMED ON THE BRAKES COMPLETELY TO THE FLOOR BRINGING THE CAR TO A STOP. *TR
Mfg Campaign: 10947106
Recall Date: Jan 23, 2017
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
4 TIMES WHILE DRIVING, 1 TIME WHILE STATIONARY, THE CAR'S BRAKE ASSIST (POWER BRAKING SYSTEM) HAS GONE OUT. EACH TIME, IT WAS DIFFICULT TO SLOW THE VEHICLE AND BRING IT TO A STOP. THERE WAS A "SERVICE STABILITRAK" WARNING FOLLOWED IMMEDIATELY BY A "SERVICE BRAKE ASSIST" WARNING. CONCURRENTLY, THE ABILITY TO BRAKE IS EXTREMELY DIMINISHED. THE BRAKE PEDAL GOES MOST OF THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING CAPACITY. IT FEELS LIKE THERE ARE NO POWER BRAKES, ONLY MANUAL BRAKES THAT REQUIRE A GREAT DEAL OF EFFORT. EACH OF THE FIRST THREE TIMES IT WENT INTO THE DEALERSHIP, THEY TOLD ME THEY FULLY REPLACED THE PEDAL ASSEMBLY. AS OF THE FOURTH TIME IT WENT IN (JAN 13), WHERE IT STILL IS NOW (JAN 23), THEY WERE STILL UNSURE WHAT THE PROBLEM IS OR HOW TO FIX IT. #1: OCT 23, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #2: DEC 9, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #3: DEC 21, 2016 ~11:37AM LIGHT SPRINKLING, ~50+ DEGREES, HIGHWAY IN HEAVY TRAFFIC, CAR IN MOTION, ESTIMATED SPEED ~25-30MPH #4: JAN 12, 2016 ~2:50PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD COMING TO STOP AT INTERSECTION TO TURN LEFT AT GREEN LIGHT, CAR IN MOTION, ESTIMATED SPEED ~5-10 MPH #5: JAN 12, 2016 ~3:07PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD. THIS IS THE MOST DIFFERENT, AS THE CAR WAS STATIONARY. AFTER MANEUVERING THE CAR TO THE SIDE OF THE ROAD WHEN THE CAR MALFUNCTIONED, I TURNED THE CAR OFF, THEN BACK ON. THE WARNING LIGHTS WERE OFF, AND SO I MOVED THE CAR INTO DRIVE WITH MY FOOT ON THE BRAKES. AT THIS POINT, THE ALARMS TURNED ON AGAIN, AND THE CAR LURCHED FORWARD UNTIL I SLAMMED ON THE BRAKES COMPLETELY TO THE FLOOR BRINGING THE CAR TO A STOP. *TR
Corrective Action:
4 TIMES WHILE DRIVING, 1 TIME WHILE STATIONARY, THE CAR'S BRAKE ASSIST (POWER BRAKING SYSTEM) HAS GONE OUT. EACH TIME, IT WAS DIFFICULT TO SLOW THE VEHICLE AND BRING IT TO A STOP. THERE WAS A "SERVICE STABILITRAK" WARNING FOLLOWED IMMEDIATELY BY A "SERVICE BRAKE ASSIST" WARNING. CONCURRENTLY, THE ABILITY TO BRAKE IS EXTREMELY DIMINISHED. THE BRAKE PEDAL GOES MOST OF THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING CAPACITY. IT FEELS LIKE THERE ARE NO POWER BRAKES, ONLY MANUAL BRAKES THAT REQUIRE A GREAT DEAL OF EFFORT. EACH OF THE FIRST THREE TIMES IT WENT INTO THE DEALERSHIP, THEY TOLD ME THEY FULLY REPLACED THE PEDAL ASSEMBLY. AS OF THE FOURTH TIME IT WENT IN (JAN 13), WHERE IT STILL IS NOW (JAN 23), THEY WERE STILL UNSURE WHAT THE PROBLEM IS OR HOW TO FIX IT. #1: OCT 23, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #2: DEC 9, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #3: DEC 21, 2016 ~11:37AM LIGHT SPRINKLING, ~50+ DEGREES, HIGHWAY IN HEAVY TRAFFIC, CAR IN MOTION, ESTIMATED SPEED ~25-30MPH #4: JAN 12, 2016 ~2:50PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD COMING TO STOP AT INTERSECTION TO TURN LEFT AT GREEN LIGHT, CAR IN MOTION, ESTIMATED SPEED ~5-10 MPH #5: JAN 12, 2016 ~3:07PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD. THIS IS THE MOST DIFFERENT, AS THE CAR WAS STATIONARY. AFTER MANEUVERING THE CAR TO THE SIDE OF THE ROAD WHEN THE CAR MALFUNCTIONED, I TURNED THE CAR OFF, THEN BACK ON. THE WARNING LIGHTS WERE OFF, AND SO I MOVED THE CAR INTO DRIVE WITH MY FOOT ON THE BRAKES. AT THIS POINT, THE ALARMS TURNED ON AGAIN, AND THE CAR LURCHED FORWARD UNTIL I SLAMMED ON THE BRAKES COMPLETELY TO THE FLOOR BRINGING THE CAR TO A STOP. *TR
Additional Notes:
4 TIMES WHILE DRIVING, 1 TIME WHILE STATIONARY, THE CAR'S BRAKE ASSIST (POWER BRAKING SYSTEM) HAS GONE OUT. EACH TIME, IT WAS DIFFICULT TO SLOW THE VEHICLE AND BRING IT TO A STOP. THERE WAS A "SERVICE STABILITRAK" WARNING FOLLOWED IMMEDIATELY BY A "SERVICE BRAKE ASSIST" WARNING. CONCURRENTLY, THE ABILITY TO BRAKE IS EXTREMELY DIMINISHED. THE BRAKE PEDAL GOES MOST OF THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING CAPACITY. IT FEELS LIKE THERE ARE NO POWER BRAKES, ONLY MANUAL BRAKES THAT REQUIRE A GREAT DEAL OF EFFORT. EACH OF THE FIRST THREE TIMES IT WENT INTO THE DEALERSHIP, THEY TOLD ME THEY FULLY REPLACED THE PEDAL ASSEMBLY. AS OF THE FOURTH TIME IT WENT IN (JAN 13), WHERE IT STILL IS NOW (JAN 23), THEY WERE STILL UNSURE WHAT THE PROBLEM IS OR HOW TO FIX IT. #1: OCT 23, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #2: DEC 9, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #3: DEC 21, 2016 ~11:37AM LIGHT SPRINKLING, ~50+ DEGREES, HIGHWAY IN HEAVY TRAFFIC, CAR IN MOTION, ESTIMATED SPEED ~25-30MPH #4: JAN 12, 2016 ~2:50PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD COMING TO STOP AT INTERSECTION TO TURN LEFT AT GREEN LIGHT, CAR IN MOTION, ESTIMATED SPEED ~5-10 MPH #5: JAN 12, 2016 ~3:07PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD. THIS IS THE MOST DIFFERENT, AS THE CAR WAS STATIONARY. AFTER MANEUVERING THE CAR TO THE SIDE OF THE ROAD WHEN THE CAR MALFUNCTIONED, I TURNED THE CAR OFF, THEN BACK ON. THE WARNING LIGHTS WERE OFF, AND SO I MOVED THE CAR INTO DRIVE WITH MY FOOT ON THE BRAKES. AT THIS POINT, THE ALARMS TURNED ON AGAIN, AND THE CAR LURCHED FORWARD UNTIL I SLAMMED ON THE BRAKES COMPLETELY TO THE FLOOR BRINGING THE CAR TO A STOP. *TR
Mfg Campaign: 10947110
Recall Date: Jan 23, 2017
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
4 TIMES WHILE DRIVING, 1 TIME WHILE STATIONARY, THE CAR'S BRAKE ASSIST (POWER BRAKING SYSTEM) HAS GONE OUT. EACH TIME, IT WAS DIFFICULT TO SLOW THE VEHICLE AND BRING IT TO A STOP. THERE WAS A "SERVICE STABILITRAC" WARNING FOLLOWED IMMEDIATELY BY A "SERVICE BRAKE ASSIST" WARNING. CONCURRENTLY, THE ABILITY TO BRAKE IS EXTREMELY DIMINISHED. THE BRAKE PEDAL GOES MOST OF THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING CAPACITY. IT FEELS LIKE THERE ARE NO POWER BRAKES, ONLY MANUAL BRAKES THAT REQUIRE A GREAT DEAL OF EFFORT. EACH OF THE FIRST THREE TIMES IT WENT INTO THE DEALERSHIP, THEY TOLD ME THEY FULLY REPLACED THE PEDAL ASSEMBLY. AS OF THE FOURTH TIME IT WENT IN (JAN 13), WHERE IT STILL IS NOW (JAN 23), THEY WERE STILL UNSURE WHAT THE PROBLEM IS OR HOW TO FIX IT. #1: OCT 23, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #2: DEC 9, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #3: DEC 21, 2016 ~11:37AM LIGHT SPRINKLING, ~50+ DEGREES, HIGHWAY IN HEAVY TRAFFIC, CAR IN MOTION, ESTIMATED SPEED ~25-30MPH #4: JAN 12, 2016 ~2:50PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD COMING TO STOP AT INTERSECTION TO TURN LEFT AT GREEN LIGHT, CAR IN MOTION, ESTIMATED SPEED ~5-10 MPH #5: JAN 12, 2016 ~3:07PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD. THIS IS THE MOST DIFFERENT, AS THE CAR WAS STATIONARY. AFTER MANEUVERING THE CAR TO THE SIDE OF THE ROAD WHEN THE CAR MALFUNCTIONED, I TURNED THE CAR OFF, THEN BACK ON. THE WARNING LIGHTS WERE OFF, AND SO I MOVED THE CAR INTO DRIVE WITH MY FOOT ON THE BRAKES. AT THIS POINT, THE ALARMS TURNED ON AGAIN, AND THE CAR LURCHED FORWARD UNTIL I SLAMMED ON THE BRAKES COMPLETELY TO THE FLOOR BRINGING THE CAR TO A STOP. *TR
Corrective Action:
4 TIMES WHILE DRIVING, 1 TIME WHILE STATIONARY, THE CAR'S BRAKE ASSIST (POWER BRAKING SYSTEM) HAS GONE OUT. EACH TIME, IT WAS DIFFICULT TO SLOW THE VEHICLE AND BRING IT TO A STOP. THERE WAS A "SERVICE STABILITRAC" WARNING FOLLOWED IMMEDIATELY BY A "SERVICE BRAKE ASSIST" WARNING. CONCURRENTLY, THE ABILITY TO BRAKE IS EXTREMELY DIMINISHED. THE BRAKE PEDAL GOES MOST OF THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING CAPACITY. IT FEELS LIKE THERE ARE NO POWER BRAKES, ONLY MANUAL BRAKES THAT REQUIRE A GREAT DEAL OF EFFORT. EACH OF THE FIRST THREE TIMES IT WENT INTO THE DEALERSHIP, THEY TOLD ME THEY FULLY REPLACED THE PEDAL ASSEMBLY. AS OF THE FOURTH TIME IT WENT IN (JAN 13), WHERE IT STILL IS NOW (JAN 23), THEY WERE STILL UNSURE WHAT THE PROBLEM IS OR HOW TO FIX IT. #1: OCT 23, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #2: DEC 9, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #3: DEC 21, 2016 ~11:37AM LIGHT SPRINKLING, ~50+ DEGREES, HIGHWAY IN HEAVY TRAFFIC, CAR IN MOTION, ESTIMATED SPEED ~25-30MPH #4: JAN 12, 2016 ~2:50PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD COMING TO STOP AT INTERSECTION TO TURN LEFT AT GREEN LIGHT, CAR IN MOTION, ESTIMATED SPEED ~5-10 MPH #5: JAN 12, 2016 ~3:07PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD. THIS IS THE MOST DIFFERENT, AS THE CAR WAS STATIONARY. AFTER MANEUVERING THE CAR TO THE SIDE OF THE ROAD WHEN THE CAR MALFUNCTIONED, I TURNED THE CAR OFF, THEN BACK ON. THE WARNING LIGHTS WERE OFF, AND SO I MOVED THE CAR INTO DRIVE WITH MY FOOT ON THE BRAKES. AT THIS POINT, THE ALARMS TURNED ON AGAIN, AND THE CAR LURCHED FORWARD UNTIL I SLAMMED ON THE BRAKES COMPLETELY TO THE FLOOR BRINGING THE CAR TO A STOP. *TR
Additional Notes:
4 TIMES WHILE DRIVING, 1 TIME WHILE STATIONARY, THE CAR'S BRAKE ASSIST (POWER BRAKING SYSTEM) HAS GONE OUT. EACH TIME, IT WAS DIFFICULT TO SLOW THE VEHICLE AND BRING IT TO A STOP. THERE WAS A "SERVICE STABILITRAC" WARNING FOLLOWED IMMEDIATELY BY A "SERVICE BRAKE ASSIST" WARNING. CONCURRENTLY, THE ABILITY TO BRAKE IS EXTREMELY DIMINISHED. THE BRAKE PEDAL GOES MOST OF THE WAY TO THE FLOOR WITH VERY LITTLE BRAKING CAPACITY. IT FEELS LIKE THERE ARE NO POWER BRAKES, ONLY MANUAL BRAKES THAT REQUIRE A GREAT DEAL OF EFFORT. EACH OF THE FIRST THREE TIMES IT WENT INTO THE DEALERSHIP, THEY TOLD ME THEY FULLY REPLACED THE PEDAL ASSEMBLY. AS OF THE FOURTH TIME IT WENT IN (JAN 13), WHERE IT STILL IS NOW (JAN 23), THEY WERE STILL UNSURE WHAT THE PROBLEM IS OR HOW TO FIX IT. #1: OCT 23, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #2: DEC 9, 2016 ~7:51PM LIGHT RAIN, ~50+ DEGREES, MAIN BOULEVARD BUT NOT DURING HEAVY TRAFFIC TIME, CAR IN MOTION, ESTIMATED SPEED ~10-15MPH #3: DEC 21, 2016 ~11:37AM LIGHT SPRINKLING, ~50+ DEGREES, HIGHWAY IN HEAVY TRAFFIC, CAR IN MOTION, ESTIMATED SPEED ~25-30MPH #4: JAN 12, 2016 ~2:50PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD COMING TO STOP AT INTERSECTION TO TURN LEFT AT GREEN LIGHT, CAR IN MOTION, ESTIMATED SPEED ~5-10 MPH #5: JAN 12, 2016 ~3:07PM SUNNY AFTER RAIN EARLIER IN THE DAY, ~60 DEGREES, MAIN BOULEVARD. THIS IS THE MOST DIFFERENT, AS THE CAR WAS STATIONARY. AFTER MANEUVERING THE CAR TO THE SIDE OF THE ROAD WHEN THE CAR MALFUNCTIONED, I TURNED THE CAR OFF, THEN BACK ON. THE WARNING LIGHTS WERE OFF, AND SO I MOVED THE CAR INTO DRIVE WITH MY FOOT ON THE BRAKES. AT THIS POINT, THE ALARMS TURNED ON AGAIN, AND THE CAR LURCHED FORWARD UNTIL I SLAMMED ON THE BRAKES COMPLETELY TO THE FLOOR BRINGING THE CAR TO A STOP. *TR
Mfg Campaign: 10947111
Recall Date: Jan 23, 2017
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKES FAILED WHILE IN MOTION ON A CITY STREET. PRECEDING THE BRAKE FAILURE THERE A WARNING FLASHED STATING TO "SERVICE THE STABILITRAC" AND "SERVICE BRAKE ASSIST." IMMEDIATELY AFTERWARDS THE BRAKE PEDAL WENT TO THE FLOOR AND WE WERE UNABLE TO STOP.
Corrective Action:
THE BRAKES FAILED WHILE IN MOTION ON A CITY STREET. PRECEDING THE BRAKE FAILURE THERE A WARNING FLASHED STATING TO "SERVICE THE STABILITRAC" AND "SERVICE BRAKE ASSIST." IMMEDIATELY AFTERWARDS THE BRAKE PEDAL WENT TO THE FLOOR AND WE WERE UNABLE TO STOP.
Additional Notes:
THE BRAKES FAILED WHILE IN MOTION ON A CITY STREET. PRECEDING THE BRAKE FAILURE THERE A WARNING FLASHED STATING TO "SERVICE THE STABILITRAC" AND "SERVICE BRAKE ASSIST." IMMEDIATELY AFTERWARDS THE BRAKE PEDAL WENT TO THE FLOOR AND WE WERE UNABLE TO STOP.
Mfg Campaign: 10945280
Recall Date: Jan 14, 2017
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING ON THE FREEWAY DURING EVENING RUSH HOUR, SO IT WAS STOP-AND-GO TRAFFIC. I ALWAYS LEAVE PLENTY OF ROOM BETWEEN MYSELF AND THE CAR IN FRONT OF ME. THE CAR AHEAD STOPPED SUDDENLY, AND I SLAMMED ON MY BRAKES WITH A CAR AND A HALF LENGTH DISTANCE BETWEEN MYSELF AND THE VEHICLE IN FRONT OF ME. I WAS GOING ABOUT 15 MILES PER HOUR AND MY CAR DID NOT STOP - I SLID STRAIGHT INTO THE CAR IN FRONT OF ME. IT WAS NOT ICY AND THERE WAS PLENTY OF ROOM TO STOP. THE BRAKES FAILED. WHEN I FIRST PURCHASED THE VEHICLE, I REMEMBER HITTING THE BRAKES AND SAYING TO MYSELF AND MY FRIEND AT THE TIME, "MAN, IT DOESN'T FEEL LIKE THIS THING WANTS TO STOP ALL OF THE WAY." WELL, IT DOESN'T STOP ALL OF THE WAY AND IT IS A MAJOR HAZARD.
Corrective Action:
I WAS DRIVING ON THE FREEWAY DURING EVENING RUSH HOUR, SO IT WAS STOP-AND-GO TRAFFIC. I ALWAYS LEAVE PLENTY OF ROOM BETWEEN MYSELF AND THE CAR IN FRONT OF ME. THE CAR AHEAD STOPPED SUDDENLY, AND I SLAMMED ON MY BRAKES WITH A CAR AND A HALF LENGTH DISTANCE BETWEEN MYSELF AND THE VEHICLE IN FRONT OF ME. I WAS GOING ABOUT 15 MILES PER HOUR AND MY CAR DID NOT STOP - I SLID STRAIGHT INTO THE CAR IN FRONT OF ME. IT WAS NOT ICY AND THERE WAS PLENTY OF ROOM TO STOP. THE BRAKES FAILED. WHEN I FIRST PURCHASED THE VEHICLE, I REMEMBER HITTING THE BRAKES AND SAYING TO MYSELF AND MY FRIEND AT THE TIME, "MAN, IT DOESN'T FEEL LIKE THIS THING WANTS TO STOP ALL OF THE WAY." WELL, IT DOESN'T STOP ALL OF THE WAY AND IT IS A MAJOR HAZARD.
Additional Notes:
I WAS DRIVING ON THE FREEWAY DURING EVENING RUSH HOUR, SO IT WAS STOP-AND-GO TRAFFIC. I ALWAYS LEAVE PLENTY OF ROOM BETWEEN MYSELF AND THE CAR IN FRONT OF ME. THE CAR AHEAD STOPPED SUDDENLY, AND I SLAMMED ON MY BRAKES WITH A CAR AND A HALF LENGTH DISTANCE BETWEEN MYSELF AND THE VEHICLE IN FRONT OF ME. I WAS GOING ABOUT 15 MILES PER HOUR AND MY CAR DID NOT STOP - I SLID STRAIGHT INTO THE CAR IN FRONT OF ME. IT WAS NOT ICY AND THERE WAS PLENTY OF ROOM TO STOP. THE BRAKES FAILED. WHEN I FIRST PURCHASED THE VEHICLE, I REMEMBER HITTING THE BRAKES AND SAYING TO MYSELF AND MY FRIEND AT THE TIME, "MAN, IT DOESN'T FEEL LIKE THIS THING WANTS TO STOP ALL OF THE WAY." WELL, IT DOESN'T STOP ALL OF THE WAY AND IT IS A MAJOR HAZARD.
Mfg Campaign: 10940366
Recall Date: Jan 7, 2017
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
MY VEHICLE HAS BEEN RECALLED, AND MY LOCAL CHEVROLET DEALERSHIP HAS SCHEDULED AN APPOINTMENT FOR 2 WEEKS FROM NOW. IT IS UNACCEPTABLE TO ALLOW YOUR CUSTOMERS TO DRIVE A VEHICLE THAT YOU DESIGNED WITH DANGEROUS FLAWS FOR ANY AMOUNT OF TIME. IT IS INCOMPREHENSIBLE THAT THIS RECALL IS NOT BEING TAKEN WITH URGENCY AND CARE. SOMEONE HAS DIED BECAUSE OF THIS ISSUE. IN ADDITION, GM APPEARS TO NOT FEEL ANY AMOUNT REMORSE FOR SELLING DEATHTRAP VEHICLES TO THE AMERICAN PUBLIC.
Corrective Action:
MY VEHICLE HAS BEEN RECALLED, AND MY LOCAL CHEVROLET DEALERSHIP HAS SCHEDULED AN APPOINTMENT FOR 2 WEEKS FROM NOW. IT IS UNACCEPTABLE TO ALLOW YOUR CUSTOMERS TO DRIVE A VEHICLE THAT YOU DESIGNED WITH DANGEROUS FLAWS FOR ANY AMOUNT OF TIME. IT IS INCOMPREHENSIBLE THAT THIS RECALL IS NOT BEING TAKEN WITH URGENCY AND CARE. SOMEONE HAS DIED BECAUSE OF THIS ISSUE. IN ADDITION, GM APPEARS TO NOT FEEL ANY AMOUNT REMORSE FOR SELLING DEATHTRAP VEHICLES TO THE AMERICAN PUBLIC.
Additional Notes:
MY VEHICLE HAS BEEN RECALLED, AND MY LOCAL CHEVROLET DEALERSHIP HAS SCHEDULED AN APPOINTMENT FOR 2 WEEKS FROM NOW. IT IS UNACCEPTABLE TO ALLOW YOUR CUSTOMERS TO DRIVE A VEHICLE THAT YOU DESIGNED WITH DANGEROUS FLAWS FOR ANY AMOUNT OF TIME. IT IS INCOMPREHENSIBLE THAT THIS RECALL IS NOT BEING TAKEN WITH URGENCY AND CARE. SOMEONE HAS DIED BECAUSE OF THIS ISSUE. IN ADDITION, GM APPEARS TO NOT FEEL ANY AMOUNT REMORSE FOR SELLING DEATHTRAP VEHICLES TO THE AMERICAN PUBLIC.
Mfg Campaign: 10910935
Recall Date: Oct 1, 2016
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
GOTTEN INTO A MINOR ACCIDENT AND THE AIRBAGS DID NOT DEPLOY AND THE SEAT BELT TENSIONER DID NOT WORK. NO INJURIES SINCE IT WAS UNDER 15MPH, BUT I AM CONCERNED THAT THIS WAS CAUSED FROM THE DEFECT BEFORE THE RECALL EFFORT.
Corrective Action:
GOTTEN INTO A MINOR ACCIDENT AND THE AIRBAGS DID NOT DEPLOY AND THE SEAT BELT TENSIONER DID NOT WORK. NO INJURIES SINCE IT WAS UNDER 15MPH, BUT I AM CONCERNED THAT THIS WAS CAUSED FROM THE DEFECT BEFORE THE RECALL EFFORT.
Additional Notes:
GOTTEN INTO A MINOR ACCIDENT AND THE AIRBAGS DID NOT DEPLOY AND THE SEAT BELT TENSIONER DID NOT WORK. NO INJURIES SINCE IT WAS UNDER 15MPH, BUT I AM CONCERNED THAT THIS WAS CAUSED FROM THE DEFECT BEFORE THE RECALL EFFORT.
Mfg Campaign: 10908345
Recall Date: Sep 21, 2016
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKING SYSTEM INCONSISTENT PERFORMANCE. TRANSITION FROM REGENERATIVE BRAKING TO MECHANICAL BRAKING IS SLOPPY AND ABRUPT. WHEN THE MECHANICAL BRAKING SYSTEM KICKS IN, IT KICKS IN TOO STRONG CAUSING THE ABS SYSTEM TO ACTIVATE AS THE WHEELS SUDDENLY LOCK UP.
Corrective Action:
BRAKING SYSTEM INCONSISTENT PERFORMANCE. TRANSITION FROM REGENERATIVE BRAKING TO MECHANICAL BRAKING IS SLOPPY AND ABRUPT. WHEN THE MECHANICAL BRAKING SYSTEM KICKS IN, IT KICKS IN TOO STRONG CAUSING THE ABS SYSTEM TO ACTIVATE AS THE WHEELS SUDDENLY LOCK UP.
Additional Notes:
BRAKING SYSTEM INCONSISTENT PERFORMANCE. TRANSITION FROM REGENERATIVE BRAKING TO MECHANICAL BRAKING IS SLOPPY AND ABRUPT. WHEN THE MECHANICAL BRAKING SYSTEM KICKS IN, IT KICKS IN TOO STRONG CAUSING THE ABS SYSTEM TO ACTIVATE AS THE WHEELS SUDDENLY LOCK UP.
Mfg Campaign: 10908309
Recall Date: Sep 20, 2016
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