Complaints & Recalls
Consumer Complaints
7 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The vehicle is making a loud ticking noise which leads me to suspect this car has similar, if not the same issue as the 21-24 recalled L87 6.2 engines. I took it in the first time, they couldn’t reproduce the noise but I already have video documented footage over a few days with the sound of knocking/ticking from the motor. After they did an early oil change at the same mileage I brought the vehicle in for diagnosis, the sound completely went away. A few hundred miles later the sound has come back and the engine is knocking at idle. I have another inspection/ appointment this coming week for the vehicle. Additionally, the vehicle makes loud noises from the steering column after it has been turned off. It also seems to wander when driving the vehicle and the steering wheel assists cause the wandering within lane. It is very unsafe to drive this vehicle due to these two issues.
Corrective Action:
The vehicle is making a loud ticking noise which leads me to suspect this car has similar, if not the same issue as the 21-24 recalled L87 6.2 engines. I took it in the first time, they couldn’t reproduce the noise but I already have video documented footage over a few days with the sound of knocking/ticking from the motor. After they did an early oil change at the same mileage I brought the vehicle in for diagnosis, the sound completely went away. A few hundred miles later the sound has come back and the engine is knocking at idle. I have another inspection/ appointment this coming week for the vehicle. Additionally, the vehicle makes loud noises from the steering column after it has been turned off. It also seems to wander when driving the vehicle and the steering wheel assists cause the wandering within lane. It is very unsafe to drive this vehicle due to these two issues.
Additional Notes:
The vehicle is making a loud ticking noise which leads me to suspect this car has similar, if not the same issue as the 21-24 recalled L87 6.2 engines. I took it in the first time, they couldn’t reproduce the noise but I already have video documented footage over a few days with the sound of knocking/ticking from the motor. After they did an early oil change at the same mileage I brought the vehicle in for diagnosis, the sound completely went away. A few hundred miles later the sound has come back and the engine is knocking at idle. I have another inspection/ appointment this coming week for the vehicle. Additionally, the vehicle makes loud noises from the steering column after it has been turned off. It also seems to wander when driving the vehicle and the steering wheel assists cause the wandering within lane. It is very unsafe to drive this vehicle due to these two issues.
Mfg Campaign: 11662991
Recall Date: May 25, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The vehicle is making a loud ticking noise which leads me to suspect this car has similar, if not the same issue as the 21-24 recalled L87 6.2 engines. I took it in the first time, they couldn’t reproduce the noise but I already have video documented footage over a few days with the sound of knocking/ticking from the motor. After they did an early oil change at the same mileage I brought the vehicle in for diagnosis, the sound completely went away. A few hundred miles later the sound has come back and the engine is knocking at idle. I have another inspection/ appointment this coming week for the vehicle. Additionally, the vehicle makes loud noises from the steering column after it has been turned off. It also seems to wander when driving the vehicle and the steering wheel assists cause the wandering within lane. It is very unsafe to drive this vehicle due to these two issues.
Corrective Action:
The vehicle is making a loud ticking noise which leads me to suspect this car has similar, if not the same issue as the 21-24 recalled L87 6.2 engines. I took it in the first time, they couldn’t reproduce the noise but I already have video documented footage over a few days with the sound of knocking/ticking from the motor. After they did an early oil change at the same mileage I brought the vehicle in for diagnosis, the sound completely went away. A few hundred miles later the sound has come back and the engine is knocking at idle. I have another inspection/ appointment this coming week for the vehicle. Additionally, the vehicle makes loud noises from the steering column after it has been turned off. It also seems to wander when driving the vehicle and the steering wheel assists cause the wandering within lane. It is very unsafe to drive this vehicle due to these two issues.
Additional Notes:
The vehicle is making a loud ticking noise which leads me to suspect this car has similar, if not the same issue as the 21-24 recalled L87 6.2 engines. I took it in the first time, they couldn’t reproduce the noise but I already have video documented footage over a few days with the sound of knocking/ticking from the motor. After they did an early oil change at the same mileage I brought the vehicle in for diagnosis, the sound completely went away. A few hundred miles later the sound has come back and the engine is knocking at idle. I have another inspection/ appointment this coming week for the vehicle. Additionally, the vehicle makes loud noises from the steering column after it has been turned off. It also seems to wander when driving the vehicle and the steering wheel assists cause the wandering within lane. It is very unsafe to drive this vehicle due to these two issues.
Mfg Campaign: 11662991
Recall Date: May 25, 2025
General Motors, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The vehicle is making a loud ticking noise which leads me to suspect this car has similar, if not the same issue as the 21-24 recalled L87 6.2 engines. I took it in the first time, they couldn’t reproduce the noise but I already have video documented footage over a few days with the sound of knocking/ticking from the motor. After they did an early oil change at the same mileage I brought the vehicle in for diagnosis, the sound completely went away. A few hundred miles later the sound has come back and the engine is knocking at idle. I have another inspection/ appointment this coming week for the vehicle. Additionally, the vehicle makes loud noises from the steering column after it has been turned off. It also seems to wander when driving the vehicle and the steering wheel assists cause the wandering within lane. It is very unsafe to drive this vehicle due to these two issues.
Corrective Action:
The vehicle is making a loud ticking noise which leads me to suspect this car has similar, if not the same issue as the 21-24 recalled L87 6.2 engines. I took it in the first time, they couldn’t reproduce the noise but I already have video documented footage over a few days with the sound of knocking/ticking from the motor. After they did an early oil change at the same mileage I brought the vehicle in for diagnosis, the sound completely went away. A few hundred miles later the sound has come back and the engine is knocking at idle. I have another inspection/ appointment this coming week for the vehicle. Additionally, the vehicle makes loud noises from the steering column after it has been turned off. It also seems to wander when driving the vehicle and the steering wheel assists cause the wandering within lane. It is very unsafe to drive this vehicle due to these two issues.
Additional Notes:
The vehicle is making a loud ticking noise which leads me to suspect this car has similar, if not the same issue as the 21-24 recalled L87 6.2 engines. I took it in the first time, they couldn’t reproduce the noise but I already have video documented footage over a few days with the sound of knocking/ticking from the motor. After they did an early oil change at the same mileage I brought the vehicle in for diagnosis, the sound completely went away. A few hundred miles later the sound has come back and the engine is knocking at idle. I have another inspection/ appointment this coming week for the vehicle. Additionally, the vehicle makes loud noises from the steering column after it has been turned off. It also seems to wander when driving the vehicle and the steering wheel assists cause the wandering within lane. It is very unsafe to drive this vehicle due to these two issues.
Mfg Campaign: 11662991
Recall Date: May 25, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
4/24 The check engine light was flashing and the car went into limp mode and the display noted to pull over for safety. On 4/25 We took the car to the dealer they did some reprogramming. On 4/26 the vehicle keeps loosing power when driving.. Scheduled another appointment on 4/28 to have vehicle looked at.
Corrective Action:
4/24 The check engine light was flashing and the car went into limp mode and the display noted to pull over for safety. On 4/25 We took the car to the dealer they did some reprogramming. On 4/26 the vehicle keeps loosing power when driving.. Scheduled another appointment on 4/28 to have vehicle looked at.
Additional Notes:
4/24 The check engine light was flashing and the car went into limp mode and the display noted to pull over for safety. On 4/25 We took the car to the dealer they did some reprogramming. On 4/26 the vehicle keeps loosing power when driving.. Scheduled another appointment on 4/28 to have vehicle looked at.
Mfg Campaign: 11656935
Recall Date: Apr 26, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Bought the 2025 Chevy Tahoe, had about 680 miles on it. 400 of which were from the dealership. Had the pleasure of driving it for a week. Check engine light came on and was told that the transmission valve body had gone bad. The issue regarding that particular transmission has existed since 2019. However the part needed is allegedly on back order, and GM has no idea when they will get that part in.
Corrective Action:
Bought the 2025 Chevy Tahoe, had about 680 miles on it. 400 of which were from the dealership. Had the pleasure of driving it for a week. Check engine light came on and was told that the transmission valve body had gone bad. The issue regarding that particular transmission has existed since 2019. However the part needed is allegedly on back order, and GM has no idea when they will get that part in.
Additional Notes:
Bought the 2025 Chevy Tahoe, had about 680 miles on it. 400 of which were from the dealership. Had the pleasure of driving it for a week. Check engine light came on and was told that the transmission valve body had gone bad. The issue regarding that particular transmission has existed since 2019. However the part needed is allegedly on back order, and GM has no idea when they will get that part in.
Mfg Campaign: 11655954
Recall Date: Apr 21, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving and the driver dash frozen. I couldn't tell my speed, it didn't indicate blinker or hazards. It would say i was in "D" when the car was parked. The center dash shut down completely. The seat belt indicator didn't work, none of the charging ports worked. **THIS IS A RENTAL CAR**** I do have video of the dash.
Corrective Action:
I was driving and the driver dash frozen. I couldn't tell my speed, it didn't indicate blinker or hazards. It would say i was in "D" when the car was parked. The center dash shut down completely. The seat belt indicator didn't work, none of the charging ports worked. **THIS IS A RENTAL CAR**** I do have video of the dash.
Additional Notes:
I was driving and the driver dash frozen. I couldn't tell my speed, it didn't indicate blinker or hazards. It would say i was in "D" when the car was parked. The center dash shut down completely. The seat belt indicator didn't work, none of the charging ports worked. **THIS IS A RENTAL CAR**** I do have video of the dash.
Mfg Campaign: 11651690
Recall Date: Mar 31, 2025
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
I was driving and the driver dash frozen. I couldn't tell my speed, it didn't indicate blinker or hazards. It would say i was in "D" when the car was parked. The center dash shut down completely. The seat belt indicator didn't work, none of the charging ports worked. **THIS IS A RENTAL CAR**** I do have video of the dash.
Corrective Action:
I was driving and the driver dash frozen. I couldn't tell my speed, it didn't indicate blinker or hazards. It would say i was in "D" when the car was parked. The center dash shut down completely. The seat belt indicator didn't work, none of the charging ports worked. **THIS IS A RENTAL CAR**** I do have video of the dash.
Additional Notes:
I was driving and the driver dash frozen. I couldn't tell my speed, it didn't indicate blinker or hazards. It would say i was in "D" when the car was parked. The center dash shut down completely. The seat belt indicator didn't work, none of the charging ports worked. **THIS IS A RENTAL CAR**** I do have video of the dash.
Mfg Campaign: 11651690
Recall Date: Mar 31, 2025
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