Complaints & Recalls
Consumer Complaints
9 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On 4/14 with only 21 miles on the odometer in this newly purchased car the entire transmission failed, per the dealership because of a “leaking valve”. The check engine light came on after the car was jumpy and then the car refused to speed up on an extremely busy street and began locking up, putting us at serious risk of an accident. It was barely able to reach a parking lot and at that point all of the transmission fluid leaked out all over the parking lot.
Corrective Action:
On 4/14 with only 21 miles on the odometer in this newly purchased car the entire transmission failed, per the dealership because of a “leaking valve”. The check engine light came on after the car was jumpy and then the car refused to speed up on an extremely busy street and began locking up, putting us at serious risk of an accident. It was barely able to reach a parking lot and at that point all of the transmission fluid leaked out all over the parking lot.
Additional Notes:
On 4/14 with only 21 miles on the odometer in this newly purchased car the entire transmission failed, per the dealership because of a “leaking valve”. The check engine light came on after the car was jumpy and then the car refused to speed up on an extremely busy street and began locking up, putting us at serious risk of an accident. It was barely able to reach a parking lot and at that point all of the transmission fluid leaked out all over the parking lot.
Mfg Campaign: 11661889
Recall Date: May 19, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the car stalled and eventually stopped running. The battery was still on, but there was no power to the engine. The car needed to be pushed out of the road and towed to the dealership for work.
Corrective Action:
While driving the car stalled and eventually stopped running. The battery was still on, but there was no power to the engine. The car needed to be pushed out of the road and towed to the dealership for work.
Additional Notes:
While driving the car stalled and eventually stopped running. The battery was still on, but there was no power to the engine. The car needed to be pushed out of the road and towed to the dealership for work.
Mfg Campaign: 11660226
Recall Date: May 11, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving the car stalled and eventually stopped running. The battery was still on, but there was no power to the engine. The car needed to be pushed out of the road and towed to the dealership for work.
Corrective Action:
While driving the car stalled and eventually stopped running. The battery was still on, but there was no power to the engine. The car needed to be pushed out of the road and towed to the dealership for work.
Additional Notes:
While driving the car stalled and eventually stopped running. The battery was still on, but there was no power to the engine. The car needed to be pushed out of the road and towed to the dealership for work.
Mfg Campaign: 11660226
Recall Date: May 11, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving the car stalled and eventually stopped running. The battery was still on, but there was no power to the engine. The car needed to be pushed out of the road and towed to the dealership for work.
Corrective Action:
While driving the car stalled and eventually stopped running. The battery was still on, but there was no power to the engine. The car needed to be pushed out of the road and towed to the dealership for work.
Additional Notes:
While driving the car stalled and eventually stopped running. The battery was still on, but there was no power to the engine. The car needed to be pushed out of the road and towed to the dealership for work.
Mfg Campaign: 11660226
Recall Date: May 11, 2025
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11644780
Recall Date: Feb 25, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11644780
Recall Date: Feb 25, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2025 Chevrolet Trailblazer. The contact stated that when he stopped the vehicle and had shut the vehicle off but had left the vehicle in drive (D) and had not engaged the parking brake, the vehicle rolled forward. The contact stated that this was also occurring when he had stopped the vehicle, turned the vehicle off and placed it in reverse (R) without engaging the parking brake the vehicle rolled backwards. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 700.
Corrective Action:
The contact owns a 2025 Chevrolet Trailblazer. The contact stated that when he stopped the vehicle and had shut the vehicle off but had left the vehicle in drive (D) and had not engaged the parking brake, the vehicle rolled forward. The contact stated that this was also occurring when he had stopped the vehicle, turned the vehicle off and placed it in reverse (R) without engaging the parking brake the vehicle rolled backwards. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 700.
Additional Notes:
The contact owns a 2025 Chevrolet Trailblazer. The contact stated that when he stopped the vehicle and had shut the vehicle off but had left the vehicle in drive (D) and had not engaged the parking brake, the vehicle rolled forward. The contact stated that this was also occurring when he had stopped the vehicle, turned the vehicle off and placed it in reverse (R) without engaging the parking brake the vehicle rolled backwards. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 700.
Mfg Campaign: 11631058
Recall Date: Dec 16, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle would not go over 20 mph at times. When vehicle would shift from 2nd to 3rd gear the engine would race yet not engage.
Corrective Action:
Vehicle would not go over 20 mph at times. When vehicle would shift from 2nd to 3rd gear the engine would race yet not engage.
Additional Notes:
Vehicle would not go over 20 mph at times. When vehicle would shift from 2nd to 3rd gear the engine would race yet not engage.
Mfg Campaign: 11623243
Recall Date: Nov 2, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Navigation, Radio, Internet and OnStar went out and continually goes out on a day-by-day basis. I was in a different state, and it was pouring rain, my navigation, radio and OnStar ability was gone. Chevy knows this is an ongoing issue with 2024 and said the radio is back ordered. This car is a 2025 and its still and issue. The ability to fix it has been stated as unknown because they have no fix for the radio at this time in either year. When you rely on Navigation to get you home and it leaves in torrential rainstorm, and you have no idea how to get home that is bad. If I had been in an accident or God forbid rolled down a hill. OnStar would not have been alerted to this and it could be a potential life or death issue. Everything in the front of the car goes out. I am not sure what else is affected as the car is new and I am learning all the different devices. In all states nationwide it is illegal to hold your device, that is why we rely on this technology. There is no lights or failure indication other than the OnStar goes red and the radio goes out. OnStar has stated if my button is red, it's a hardware failure and they will not be alerted, and I will not be able to alert them to an emergency situation.
Corrective Action:
My Navigation, Radio, Internet and OnStar went out and continually goes out on a day-by-day basis. I was in a different state, and it was pouring rain, my navigation, radio and OnStar ability was gone. Chevy knows this is an ongoing issue with 2024 and said the radio is back ordered. This car is a 2025 and its still and issue. The ability to fix it has been stated as unknown because they have no fix for the radio at this time in either year. When you rely on Navigation to get you home and it leaves in torrential rainstorm, and you have no idea how to get home that is bad. If I had been in an accident or God forbid rolled down a hill. OnStar would not have been alerted to this and it could be a potential life or death issue. Everything in the front of the car goes out. I am not sure what else is affected as the car is new and I am learning all the different devices. In all states nationwide it is illegal to hold your device, that is why we rely on this technology. There is no lights or failure indication other than the OnStar goes red and the radio goes out. OnStar has stated if my button is red, it's a hardware failure and they will not be alerted, and I will not be able to alert them to an emergency situation.
Additional Notes:
My Navigation, Radio, Internet and OnStar went out and continually goes out on a day-by-day basis. I was in a different state, and it was pouring rain, my navigation, radio and OnStar ability was gone. Chevy knows this is an ongoing issue with 2024 and said the radio is back ordered. This car is a 2025 and its still and issue. The ability to fix it has been stated as unknown because they have no fix for the radio at this time in either year. When you rely on Navigation to get you home and it leaves in torrential rainstorm, and you have no idea how to get home that is bad. If I had been in an accident or God forbid rolled down a hill. OnStar would not have been alerted to this and it could be a potential life or death issue. Everything in the front of the car goes out. I am not sure what else is affected as the car is new and I am learning all the different devices. In all states nationwide it is illegal to hold your device, that is why we rely on this technology. There is no lights or failure indication other than the OnStar goes red and the radio goes out. OnStar has stated if my button is red, it's a hardware failure and they will not be alerted, and I will not be able to alert them to an emergency situation.
Mfg Campaign: 11605955
Recall Date: Aug 1, 2024
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