CHEVROLET TRAX 2018

Complete listing of complaints and recalls for this vehicle

136
Complaints
2
Recalls

Complaints & Recalls

136 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors Llc
NHTSA Campaign: 19V652000 SAFETY RECALL
93.7K Vehicles Affected
Recall Date: Sep 12, 2019
Safety Issue:

General Motors LLC (GM) is recalling certain 2015-2018 Chevrolet Trax vehicles. A joint in one or both of the front lower control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower control arm from the vehicle.

Potential Risk:
A partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.
FREE Recall Solution:
GM will notify owners, and dealers will inspect the left and right front lower-control arms, replacing them as necessary, free of charge. The recall began November 6, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A192261870.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: A192261870
Notice Date: Nov 6, 2019
Recall Date: Sep 12, 2019
General Motors Llc
NHTSA Campaign: 19V312000 SAFETY RECALL
113K Vehicles Affected
Recall Date: Apr 18, 2019
Safety Issue:

General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Trax vehicles. A joint in one or both of the front lower-control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower-control arm from the vehicle.

Potential Risk:
A partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.
FREE Recall Solution:
GM will notify owners, and dealers will inspect the left and right front lower-control arms, replacing them as necessary, free of charge. The recall began June 14, 2019. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is A182202370.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: A182202370
Notice Date: Jun 14, 2019
Recall Date: Apr 18, 2019

Consumer Complaints

136 Complaints
General Motors, Llc
Campaign: 11672479 Other
Jul 10, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The vehicle check engine light came on. Engine light is for a repair to the turbo charger. After looking online I noticed some of the 2017 and 2018 Chevy Trax cars are afftected however the VIN for my car is not included. I want to report the problem to see if my car can be checked to see if it's a faulty part.

Corrective Action:

The vehicle check engine light came on. Engine light is for a repair to the turbo charger. After looking online I noticed some of the 2017 and 2018 Chevy Trax cars are afftected however the VIN for my car is not included. I want to report the problem to see if my car can be checked to see if it's a faulty part.

Additional Notes:

The vehicle check engine light came on. Engine light is for a repair to the turbo charger. After looking online I noticed some of the 2017 and 2018 Chevy Trax cars are afftected however the VIN for my car is not included. I want to report the problem to see if my car can be checked to see if it's a faulty part.

Manufacturer: CHEVROLET
Mfg Campaign: 11672479
Notice Date: Jul 10, 2025
Recall Date: Jul 10, 2025
General Motors, Llc
Campaign: 11672479 Other
Jul 10, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The vehicle check engine light came on. Engine light is for a repair to the turbo charger. After looking online I noticed some of the 2017 and 2018 Chevy Trax cars are afftected however the VIN for my car is not included. I want to report the problem to see if my car can be checked to see if it's a faulty part.

Corrective Action:

The vehicle check engine light came on. Engine light is for a repair to the turbo charger. After looking online I noticed some of the 2017 and 2018 Chevy Trax cars are afftected however the VIN for my car is not included. I want to report the problem to see if my car can be checked to see if it's a faulty part.

Additional Notes:

The vehicle check engine light came on. Engine light is for a repair to the turbo charger. After looking online I noticed some of the 2017 and 2018 Chevy Trax cars are afftected however the VIN for my car is not included. I want to report the problem to see if my car can be checked to see if it's a faulty part.

Manufacturer: CHEVROLET
Mfg Campaign: 11672479
Notice Date: Jul 10, 2025
Recall Date: Jul 10, 2025
General Motors, Llc
Campaign: 11669818 Other
1 Vehicles Affected
Jun 27, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The contact’s parents owned a 2018 Chevrolet Trax. The contact stated that while a parent was driving 30 MPH, the brake pedal was depressed; however, the accelerator pedal was also simultaneously depressed the accelerator pedal. There was no warning light illuminated. The failure caused the contact’s parent to veer off the side of the road, which caused the vehicle to roll over several times before landing on a construction vehicle. The contact stated that all the air bags deployed during the rollover. The contact’s parent suffered several injuries and was taken to a local emergency room. The contact’s parents suffered back, neck, and rib injuries. The contact stated that a Police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The vehicle was deemed destroyed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

Corrective Action:

The contact’s parents owned a 2018 Chevrolet Trax. The contact stated that while a parent was driving 30 MPH, the brake pedal was depressed; however, the accelerator pedal was also simultaneously depressed the accelerator pedal. There was no warning light illuminated. The failure caused the contact’s parent to veer off the side of the road, which caused the vehicle to roll over several times before landing on a construction vehicle. The contact stated that all the air bags deployed during the rollover. The contact’s parent suffered several injuries and was taken to a local emergency room. The contact’s parents suffered back, neck, and rib injuries. The contact stated that a Police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The vehicle was deemed destroyed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

Additional Notes:

The contact’s parents owned a 2018 Chevrolet Trax. The contact stated that while a parent was driving 30 MPH, the brake pedal was depressed; however, the accelerator pedal was also simultaneously depressed the accelerator pedal. There was no warning light illuminated. The failure caused the contact’s parent to veer off the side of the road, which caused the vehicle to roll over several times before landing on a construction vehicle. The contact stated that all the air bags deployed during the rollover. The contact’s parent suffered several injuries and was taken to a local emergency room. The contact’s parents suffered back, neck, and rib injuries. The contact stated that a Police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The vehicle was deemed destroyed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11669818
Notice Date: Jun 27, 2025
Recall Date: Jun 27, 2025
General Motors, Llc
Campaign: 11669818 Other
1 Vehicles Affected
Jun 27, 2025
Defect Description:

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Potential Consequences:

The contact’s parents owned a 2018 Chevrolet Trax. The contact stated that while a parent was driving 30 MPH, the brake pedal was depressed; however, the accelerator pedal was also simultaneously depressed the accelerator pedal. There was no warning light illuminated. The failure caused the contact’s parent to veer off the side of the road, which caused the vehicle to roll over several times before landing on a construction vehicle. The contact stated that all the air bags deployed during the rollover. The contact’s parent suffered several injuries and was taken to a local emergency room. The contact’s parents suffered back, neck, and rib injuries. The contact stated that a Police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The vehicle was deemed destroyed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

Corrective Action:

The contact’s parents owned a 2018 Chevrolet Trax. The contact stated that while a parent was driving 30 MPH, the brake pedal was depressed; however, the accelerator pedal was also simultaneously depressed the accelerator pedal. There was no warning light illuminated. The failure caused the contact’s parent to veer off the side of the road, which caused the vehicle to roll over several times before landing on a construction vehicle. The contact stated that all the air bags deployed during the rollover. The contact’s parent suffered several injuries and was taken to a local emergency room. The contact’s parents suffered back, neck, and rib injuries. The contact stated that a Police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The vehicle was deemed destroyed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

Additional Notes:

The contact’s parents owned a 2018 Chevrolet Trax. The contact stated that while a parent was driving 30 MPH, the brake pedal was depressed; however, the accelerator pedal was also simultaneously depressed the accelerator pedal. There was no warning light illuminated. The failure caused the contact’s parent to veer off the side of the road, which caused the vehicle to roll over several times before landing on a construction vehicle. The contact stated that all the air bags deployed during the rollover. The contact’s parent suffered several injuries and was taken to a local emergency room. The contact’s parents suffered back, neck, and rib injuries. The contact stated that a Police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The vehicle was deemed destroyed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11669818
Notice Date: Jun 27, 2025
Recall Date: Jun 27, 2025
General Motors, Llc
Campaign: 11666945 Other
Jun 14, 2025
Defect Description:

STEERING

Potential Consequences:

I was driving my car to the post office in Waikii Ranch in Kamuela Hawai’i no or around [XXX] When all of a sudden my steering went out and my car could hardly turn without great effort from me and I am [XXX] I noticed a warning light stating my power steering was not working and to drive with caution This was a horrible drive home as I live where there are many turns and hills Once I made it home I contacted a friend to get some power steering fluid to remedy what I thought was the answer to remedy this problem I later found out my vehicle A 2018 Chevrolet Trax VIN #[XXX] does not take power steering fluid as its electronic. I contacted a mechanic to come and check out my car He hooked my car up to his computer and found it was indeed the steering and he would have to research and get back to me as he had never fixed this issue He later got back to me and told me there’s a recall on my Vehicle 2018 Chevrolet trax for this exact issue and the contact the manufacturer. Upon contacting Chevrolet by text on May 14 2025 a woman named Sherral told me there’s was indeed a recall for 2018 Chevy Trax however my vehicle is not included as it has a different vehicle Identification number so not included. Take it to a dealer and have it fixed at my cost. I did exactly that and the dealer, DELUZ Chevrolet in Hilo Hawai’i repair and replaced the FAULTY Steering unit that was DEFECTIVE in there own words. I have all supporting documents and the faulty equipment I COULD HAVE BEEN KILLED DRIVING this vehicle! I live on the side of a mountain with steep grades and many winding turns. This steering problem warning did not state DO NOT DRIVE DUE TO STEERING PROBLEM it stated TO DRIVE WITH CAUTION. I am filing a complaint with you to All Chevrolet Trax 2018 no matter what the vin# is A faulty defective part is STILL going to be faulty and defective no matter where manufactured. Truthfully submitted by [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

I was driving my car to the post office in Waikii Ranch in Kamuela Hawai’i no or around [XXX] When all of a sudden my steering went out and my car could hardly turn without great effort from me and I am [XXX] I noticed a warning light stating my power steering was not working and to drive with caution This was a horrible drive home as I live where there are many turns and hills Once I made it home I contacted a friend to get some power steering fluid to remedy what I thought was the answer to remedy this problem I later found out my vehicle A 2018 Chevrolet Trax VIN #[XXX] does not take power steering fluid as its electronic. I contacted a mechanic to come and check out my car He hooked my car up to his computer and found it was indeed the steering and he would have to research and get back to me as he had never fixed this issue He later got back to me and told me there’s a recall on my Vehicle 2018 Chevrolet trax for this exact issue and the contact the manufacturer. Upon contacting Chevrolet by text on May 14 2025 a woman named Sherral told me there’s was indeed a recall for 2018 Chevy Trax however my vehicle is not included as it has a different vehicle Identification number so not included. Take it to a dealer and have it fixed at my cost. I did exactly that and the dealer, DELUZ Chevrolet in Hilo Hawai’i repair and replaced the FAULTY Steering unit that was DEFECTIVE in there own words. I have all supporting documents and the faulty equipment I COULD HAVE BEEN KILLED DRIVING this vehicle! I live on the side of a mountain with steep grades and many winding turns. This steering problem warning did not state DO NOT DRIVE DUE TO STEERING PROBLEM it stated TO DRIVE WITH CAUTION. I am filing a complaint with you to All Chevrolet Trax 2018 no matter what the vin# is A faulty defective part is STILL going to be faulty and defective no matter where manufactured. Truthfully submitted by [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

I was driving my car to the post office in Waikii Ranch in Kamuela Hawai’i no or around [XXX] When all of a sudden my steering went out and my car could hardly turn without great effort from me and I am [XXX] I noticed a warning light stating my power steering was not working and to drive with caution This was a horrible drive home as I live where there are many turns and hills Once I made it home I contacted a friend to get some power steering fluid to remedy what I thought was the answer to remedy this problem I later found out my vehicle A 2018 Chevrolet Trax VIN #[XXX] does not take power steering fluid as its electronic. I contacted a mechanic to come and check out my car He hooked my car up to his computer and found it was indeed the steering and he would have to research and get back to me as he had never fixed this issue He later got back to me and told me there’s a recall on my Vehicle 2018 Chevrolet trax for this exact issue and the contact the manufacturer. Upon contacting Chevrolet by text on May 14 2025 a woman named Sherral told me there’s was indeed a recall for 2018 Chevy Trax however my vehicle is not included as it has a different vehicle Identification number so not included. Take it to a dealer and have it fixed at my cost. I did exactly that and the dealer, DELUZ Chevrolet in Hilo Hawai’i repair and replaced the FAULTY Steering unit that was DEFECTIVE in there own words. I have all supporting documents and the faulty equipment I COULD HAVE BEEN KILLED DRIVING this vehicle! I live on the side of a mountain with steep grades and many winding turns. This steering problem warning did not state DO NOT DRIVE DUE TO STEERING PROBLEM it stated TO DRIVE WITH CAUTION. I am filing a complaint with you to All Chevrolet Trax 2018 no matter what the vin# is A faulty defective part is STILL going to be faulty and defective no matter where manufactured. Truthfully submitted by [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: CHEVROLET
Mfg Campaign: 11666945
Notice Date: Jun 14, 2025
Recall Date: Jun 14, 2025
General Motors, Llc
Campaign: 11655325 Other
Apr 17, 2025
Defect Description:

ENGINE

Potential Consequences:

Car smoking under the hood not even a month after getting repairs done to it for the same issue of coolant loss. Replaced engine oil cooler, coolant housing, and turbo. Car started smoking again less than a month later and mechanic baffled at what it may be this time for there is no warning lights illuminated to point to the problem. The vehicle has had its regular maintenance on time.

Corrective Action:

Car smoking under the hood not even a month after getting repairs done to it for the same issue of coolant loss. Replaced engine oil cooler, coolant housing, and turbo. Car started smoking again less than a month later and mechanic baffled at what it may be this time for there is no warning lights illuminated to point to the problem. The vehicle has had its regular maintenance on time.

Additional Notes:

Car smoking under the hood not even a month after getting repairs done to it for the same issue of coolant loss. Replaced engine oil cooler, coolant housing, and turbo. Car started smoking again less than a month later and mechanic baffled at what it may be this time for there is no warning lights illuminated to point to the problem. The vehicle has had its regular maintenance on time.

Manufacturer: CHEVROLET
Mfg Campaign: 11655325
Notice Date: Apr 17, 2025
Recall Date: Apr 17, 2025
General Motors, Llc
Campaign: 11651469 Other
Mar 29, 2025
Defect Description:

ENGINE

Potential Consequences:

2018 chevy trax turbo messing up loss of power and making noise

Corrective Action:

2018 chevy trax turbo messing up loss of power and making noise

Additional Notes:

2018 chevy trax turbo messing up loss of power and making noise

Manufacturer: CHEVROLET
Mfg Campaign: 11651469
Notice Date: Mar 29, 2025
Recall Date: Mar 29, 2025
General Motors, Llc
Campaign: 11651332 Other
Mar 28, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I had the car diagnosed and this is the issue.

Corrective Action:

I had the car diagnosed and this is the issue.

Additional Notes:

I had the car diagnosed and this is the issue.

Manufacturer: CHEVROLET
Mfg Campaign: 11651332
Notice Date: Mar 28, 2025
Recall Date: Mar 28, 2025
General Motors, Llc
Campaign: 11651332 Other
Mar 28, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I had the car diagnosed and this is the issue.

Corrective Action:

I had the car diagnosed and this is the issue.

Additional Notes:

I had the car diagnosed and this is the issue.

Manufacturer: CHEVROLET
Mfg Campaign: 11651332
Notice Date: Mar 28, 2025
Recall Date: Mar 28, 2025
General Motors, Llc
Campaign: 11651332 Other
Mar 28, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

I had the car diagnosed and this is the issue.

Corrective Action:

I had the car diagnosed and this is the issue.

Additional Notes:

I had the car diagnosed and this is the issue.

Manufacturer: CHEVROLET
Mfg Campaign: 11651332
Notice Date: Mar 28, 2025
Recall Date: Mar 28, 2025
General Motors, Llc
Campaign: 11646884 Other
Mar 6, 2025
Defect Description:

ENGINE

Potential Consequences:

Engine oil cooler leaking with no dash lights causing burning plastic fumes only when sitting at an idle to enter car cabin causing passengers to feel unwell at times. With no warning lights for specific leaks or overheating warnings caused high repair bills at the shop. Also, probably causing engines to malfunction earlier than normal since the only sign is the smell of something burning when at an idle and no other warning signs that would be cause of concern to a mechanic or owner. This would only happen if the recirculating outdoor air.

Corrective Action:

Engine oil cooler leaking with no dash lights causing burning plastic fumes only when sitting at an idle to enter car cabin causing passengers to feel unwell at times. With no warning lights for specific leaks or overheating warnings caused high repair bills at the shop. Also, probably causing engines to malfunction earlier than normal since the only sign is the smell of something burning when at an idle and no other warning signs that would be cause of concern to a mechanic or owner. This would only happen if the recirculating outdoor air.

Additional Notes:

Engine oil cooler leaking with no dash lights causing burning plastic fumes only when sitting at an idle to enter car cabin causing passengers to feel unwell at times. With no warning lights for specific leaks or overheating warnings caused high repair bills at the shop. Also, probably causing engines to malfunction earlier than normal since the only sign is the smell of something burning when at an idle and no other warning signs that would be cause of concern to a mechanic or owner. This would only happen if the recirculating outdoor air.

Manufacturer: CHEVROLET
Mfg Campaign: 11646884
Notice Date: Mar 6, 2025
Recall Date: Mar 6, 2025
General Motors, Llc
Campaign: 11646884 Other
Mar 6, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Engine oil cooler leaking with no dash lights causing burning plastic fumes only when sitting at an idle to enter car cabin causing passengers to feel unwell at times. With no warning lights for specific leaks or overheating warnings caused high repair bills at the shop. Also, probably causing engines to malfunction earlier than normal since the only sign is the smell of something burning when at an idle and no other warning signs that would be cause of concern to a mechanic or owner. This would only happen if the recirculating outdoor air.

Corrective Action:

Engine oil cooler leaking with no dash lights causing burning plastic fumes only when sitting at an idle to enter car cabin causing passengers to feel unwell at times. With no warning lights for specific leaks or overheating warnings caused high repair bills at the shop. Also, probably causing engines to malfunction earlier than normal since the only sign is the smell of something burning when at an idle and no other warning signs that would be cause of concern to a mechanic or owner. This would only happen if the recirculating outdoor air.

Additional Notes:

Engine oil cooler leaking with no dash lights causing burning plastic fumes only when sitting at an idle to enter car cabin causing passengers to feel unwell at times. With no warning lights for specific leaks or overheating warnings caused high repair bills at the shop. Also, probably causing engines to malfunction earlier than normal since the only sign is the smell of something burning when at an idle and no other warning signs that would be cause of concern to a mechanic or owner. This would only happen if the recirculating outdoor air.

Manufacturer: CHEVROLET
Mfg Campaign: 11646884
Notice Date: Mar 6, 2025
Recall Date: Mar 6, 2025
General Motors, Llc
Campaign: 11634549 Other
Jan 7, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Blower motor and resistor, wire lume melting. So many people have the same issue on several different models. Same part, same issues that could cause a fire. Well know issue by Dealership and auto repair facilities.

Corrective Action:

Blower motor and resistor, wire lume melting. So many people have the same issue on several different models. Same part, same issues that could cause a fire. Well know issue by Dealership and auto repair facilities.

Additional Notes:

Blower motor and resistor, wire lume melting. So many people have the same issue on several different models. Same part, same issues that could cause a fire. Well know issue by Dealership and auto repair facilities.

Manufacturer: CHEVROLET
Mfg Campaign: 11634549
Notice Date: Jan 7, 2025
Recall Date: Jan 7, 2025
General Motors, Llc
Campaign: 11630658 Other
Dec 13, 2024
Defect Description:

ENGINE

Potential Consequences:

Car filled with smoke and smell. Needed to replace the blower motor l, resistor, and pig tail or it would have killed my child.

Corrective Action:

Car filled with smoke and smell. Needed to replace the blower motor l, resistor, and pig tail or it would have killed my child.

Additional Notes:

Car filled with smoke and smell. Needed to replace the blower motor l, resistor, and pig tail or it would have killed my child.

Manufacturer: CHEVROLET
Mfg Campaign: 11630658
Notice Date: Dec 13, 2024
Recall Date: Dec 13, 2024
General Motors, Llc
Campaign: 11619910 Other
Oct 15, 2024
Defect Description:

ENGINE

Potential Consequences:

Chevrolet had a recall (N232395330) for 2018 Trax models due to a problem with the turbocharger. For whatever reason, Chevrolet did not include all 2018 Trax models, and omitted ours. The turbocharger on ours failed, causing an oil problem and substantial damage to the engine (and, possibly, other parts), with an estimated $12,500 cost to repair. We have tried to work with both Chevrolet (case number X-XXX) and a local dealership (Tim Lally Chevrolet in Warrensville Heights, Ohio). Both are denying any liability for the problem. However, if Chevrolet had properly included all 2018 Trax models, and provided us with knowledge of the problem with the turbocharger, it would have been repaired without the substantial damage caused by Chevrolet's under reporting of the affected vehicles. The day of the problem, the Trax lost most power and did not indicate any oil issue. How does one get Chevrolet held responsible for the damage done because they under reported the affected vehicles? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Chevrolet had a recall (N232395330) for 2018 Trax models due to a problem with the turbocharger. For whatever reason, Chevrolet did not include all 2018 Trax models, and omitted ours. The turbocharger on ours failed, causing an oil problem and substantial damage to the engine (and, possibly, other parts), with an estimated $12,500 cost to repair. We have tried to work with both Chevrolet (case number X-XXX) and a local dealership (Tim Lally Chevrolet in Warrensville Heights, Ohio). Both are denying any liability for the problem. However, if Chevrolet had properly included all 2018 Trax models, and provided us with knowledge of the problem with the turbocharger, it would have been repaired without the substantial damage caused by Chevrolet's under reporting of the affected vehicles. The day of the problem, the Trax lost most power and did not indicate any oil issue. How does one get Chevrolet held responsible for the damage done because they under reported the affected vehicles? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Chevrolet had a recall (N232395330) for 2018 Trax models due to a problem with the turbocharger. For whatever reason, Chevrolet did not include all 2018 Trax models, and omitted ours. The turbocharger on ours failed, causing an oil problem and substantial damage to the engine (and, possibly, other parts), with an estimated $12,500 cost to repair. We have tried to work with both Chevrolet (case number X-XXX) and a local dealership (Tim Lally Chevrolet in Warrensville Heights, Ohio). Both are denying any liability for the problem. However, if Chevrolet had properly included all 2018 Trax models, and provided us with knowledge of the problem with the turbocharger, it would have been repaired without the substantial damage caused by Chevrolet's under reporting of the affected vehicles. The day of the problem, the Trax lost most power and did not indicate any oil issue. How does one get Chevrolet held responsible for the damage done because they under reported the affected vehicles? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: CHEVROLET
Mfg Campaign: 11619910
Notice Date: Oct 15, 2024
Recall Date: Oct 15, 2024
General Motors, Llc
Campaign: 11618402 Other
Oct 7, 2024
Defect Description:

ENGINE

Potential Consequences:

The indicator for the vehicle overheating illuminated as I checked. I noticed that the engine coolant was low so I brought a bottle to top it off however, I noticed once parking in front of my home that I had a puddle of the fluid on the ground.

Corrective Action:

The indicator for the vehicle overheating illuminated as I checked. I noticed that the engine coolant was low so I brought a bottle to top it off however, I noticed once parking in front of my home that I had a puddle of the fluid on the ground.

Additional Notes:

The indicator for the vehicle overheating illuminated as I checked. I noticed that the engine coolant was low so I brought a bottle to top it off however, I noticed once parking in front of my home that I had a puddle of the fluid on the ground.

Manufacturer: CHEVROLET
Mfg Campaign: 11618402
Notice Date: Oct 7, 2024
Recall Date: Oct 7, 2024
General Motors, Llc
Campaign: 11618402 Other
Oct 7, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

The indicator for the vehicle overheating illuminated as I checked. I noticed that the engine coolant was low so I brought a bottle to top it off however, I noticed once parking in front of my home that I had a puddle of the fluid on the ground.

Corrective Action:

The indicator for the vehicle overheating illuminated as I checked. I noticed that the engine coolant was low so I brought a bottle to top it off however, I noticed once parking in front of my home that I had a puddle of the fluid on the ground.

Additional Notes:

The indicator for the vehicle overheating illuminated as I checked. I noticed that the engine coolant was low so I brought a bottle to top it off however, I noticed once parking in front of my home that I had a puddle of the fluid on the ground.

Manufacturer: CHEVROLET
Mfg Campaign: 11618402
Notice Date: Oct 7, 2024
Recall Date: Oct 7, 2024
General Motors, Llc
Campaign: 11595634 Other
Jun 21, 2024
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2018 Chevrolet Trax. The contact stated while driving approximately 40 MPH, the vehicle was losing motive power. The contact depressed the accelerator pedal, and the vehicle failed to respond, and the vehicle was vibrating abnormally. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no oil in the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 111,000.

Corrective Action:

The contact owns a 2018 Chevrolet Trax. The contact stated while driving approximately 40 MPH, the vehicle was losing motive power. The contact depressed the accelerator pedal, and the vehicle failed to respond, and the vehicle was vibrating abnormally. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no oil in the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 111,000.

Additional Notes:

The contact owns a 2018 Chevrolet Trax. The contact stated while driving approximately 40 MPH, the vehicle was losing motive power. The contact depressed the accelerator pedal, and the vehicle failed to respond, and the vehicle was vibrating abnormally. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no oil in the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 111,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11595634
Notice Date: Jun 21, 2024
Recall Date: Jun 21, 2024
General Motors, Llc
Campaign: 11585650 Other
Apr 28, 2024
Defect Description:

ENGINE

Potential Consequences:

Engine runs roughly. Hardly any pick up present during acceleration.

Corrective Action:

Engine runs roughly. Hardly any pick up present during acceleration.

Additional Notes:

Engine runs roughly. Hardly any pick up present during acceleration.

Manufacturer: CHEVROLET
Mfg Campaign: 11585650
Notice Date: Apr 28, 2024
Recall Date: Apr 28, 2024
General Motors, Llc
Campaign: 11584972 Other
Apr 24, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Tech during an annual inspection found the rear Diff. Carrier cracked and crumbling apart into small pieces. There was evidence of fluid leaking onto the rear exhaust. Due to safety concerns tech would not inspect without the replacement of the rear diff. Carrier, Axel/Differential. Replacement cost was $2,681.41.

Corrective Action:

Tech during an annual inspection found the rear Diff. Carrier cracked and crumbling apart into small pieces. There was evidence of fluid leaking onto the rear exhaust. Due to safety concerns tech would not inspect without the replacement of the rear diff. Carrier, Axel/Differential. Replacement cost was $2,681.41.

Additional Notes:

Tech during an annual inspection found the rear Diff. Carrier cracked and crumbling apart into small pieces. There was evidence of fluid leaking onto the rear exhaust. Due to safety concerns tech would not inspect without the replacement of the rear diff. Carrier, Axel/Differential. Replacement cost was $2,681.41.

Manufacturer: CHEVROLET
Mfg Campaign: 11584972
Notice Date: Apr 24, 2024
Recall Date: Apr 24, 2024

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