Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19B
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y47
Recall Date: Jul 8, 2021
Consumer Complaints
24 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I bought my car, Chrysler 300 2021 at the Hemet CA Dealership in 2021. Hemet Chrysler Dodge Jeep Ram. The car presented with several issues including, difficulty starting, engine misfires, stalling, and decreased fuel efficiency. The low fuel warning light on my car's dashboard would not come on when gas was low at all, until it left me stranded in the freeway far away from home and a dealership. I had to take it in to closest car service center to have the fuel pump replaced. These fuel pumps should last for 100,000 miles or more. My car had only 69,101 miles. The gas level on the dashboard was stuck at the level when I added gas the last time, again not indicating that it needed more gas. I do not see any recalls issued on FUEL PUMP for my cars year, make and model. But a lot of people have reported the same issues. Can someone respond to this email? I want Chrysler to understand that this is not acceptable. This issue should be part of a recall. VIN [XXX] Kindly, [XXX] [XXX] [XXX] VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I bought my car, Chrysler 300 2021 at the Hemet CA Dealership in 2021. Hemet Chrysler Dodge Jeep Ram. The car presented with several issues including, difficulty starting, engine misfires, stalling, and decreased fuel efficiency. The low fuel warning light on my car's dashboard would not come on when gas was low at all, until it left me stranded in the freeway far away from home and a dealership. I had to take it in to closest car service center to have the fuel pump replaced. These fuel pumps should last for 100,000 miles or more. My car had only 69,101 miles. The gas level on the dashboard was stuck at the level when I added gas the last time, again not indicating that it needed more gas. I do not see any recalls issued on FUEL PUMP for my cars year, make and model. But a lot of people have reported the same issues. Can someone respond to this email? I want Chrysler to understand that this is not acceptable. This issue should be part of a recall. VIN [XXX] Kindly, [XXX] [XXX] [XXX] VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I bought my car, Chrysler 300 2021 at the Hemet CA Dealership in 2021. Hemet Chrysler Dodge Jeep Ram. The car presented with several issues including, difficulty starting, engine misfires, stalling, and decreased fuel efficiency. The low fuel warning light on my car's dashboard would not come on when gas was low at all, until it left me stranded in the freeway far away from home and a dealership. I had to take it in to closest car service center to have the fuel pump replaced. These fuel pumps should last for 100,000 miles or more. My car had only 69,101 miles. The gas level on the dashboard was stuck at the level when I added gas the last time, again not indicating that it needed more gas. I do not see any recalls issued on FUEL PUMP for my cars year, make and model. But a lot of people have reported the same issues. Can someone respond to this email? I want Chrysler to understand that this is not acceptable. This issue should be part of a recall. VIN [XXX] Kindly, [XXX] [XXX] [XXX] VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11669025
Recall Date: Jun 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Chrysler 300 2021 Vehicle keeps stalling, turning off while driving or if stopped at light or stop sign to loan just shuts random times and not Al way but enough to be dangerous when it stalls on freeway or in traffic Seat belt Driver seat belt just broke, split in half- safety issue. They replaced it but the metal seems to cut the seat belt and it probably will happen again Safety recall on Takata airbag, after replaced-air conditioning stopped working very concerning
Corrective Action:
Chrysler 300 2021 Vehicle keeps stalling, turning off while driving or if stopped at light or stop sign to loan just shuts random times and not Al way but enough to be dangerous when it stalls on freeway or in traffic Seat belt Driver seat belt just broke, split in half- safety issue. They replaced it but the metal seems to cut the seat belt and it probably will happen again Safety recall on Takata airbag, after replaced-air conditioning stopped working very concerning
Additional Notes:
Chrysler 300 2021 Vehicle keeps stalling, turning off while driving or if stopped at light or stop sign to loan just shuts random times and not Al way but enough to be dangerous when it stalls on freeway or in traffic Seat belt Driver seat belt just broke, split in half- safety issue. They replaced it but the metal seems to cut the seat belt and it probably will happen again Safety recall on Takata airbag, after replaced-air conditioning stopped working very concerning
Mfg Campaign: 11661766
Recall Date: May 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
Chrysler 300 2021 Vehicle keeps stalling, turning off while driving or if stopped at light or stop sign to loan just shuts random times and not Al way but enough to be dangerous when it stalls on freeway or in traffic Seat belt Driver seat belt just broke, split in half- safety issue. They replaced it but the metal seems to cut the seat belt and it probably will happen again Safety recall on Takata airbag, after replaced-air conditioning stopped working very concerning
Corrective Action:
Chrysler 300 2021 Vehicle keeps stalling, turning off while driving or if stopped at light or stop sign to loan just shuts random times and not Al way but enough to be dangerous when it stalls on freeway or in traffic Seat belt Driver seat belt just broke, split in half- safety issue. They replaced it but the metal seems to cut the seat belt and it probably will happen again Safety recall on Takata airbag, after replaced-air conditioning stopped working very concerning
Additional Notes:
Chrysler 300 2021 Vehicle keeps stalling, turning off while driving or if stopped at light or stop sign to loan just shuts random times and not Al way but enough to be dangerous when it stalls on freeway or in traffic Seat belt Driver seat belt just broke, split in half- safety issue. They replaced it but the metal seems to cut the seat belt and it probably will happen again Safety recall on Takata airbag, after replaced-air conditioning stopped working very concerning
Mfg Campaign: 11661766
Recall Date: May 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Chrysler 300 2021 Vehicle keeps stalling, turning off while driving or if stopped at light or stop sign to loan just shuts random times and not Al way but enough to be dangerous when it stalls on freeway or in traffic Seat belt Driver seat belt just broke, split in half- safety issue. They replaced it but the metal seems to cut the seat belt and it probably will happen again Safety recall on Takata airbag, after replaced-air conditioning stopped working very concerning
Corrective Action:
Chrysler 300 2021 Vehicle keeps stalling, turning off while driving or if stopped at light or stop sign to loan just shuts random times and not Al way but enough to be dangerous when it stalls on freeway or in traffic Seat belt Driver seat belt just broke, split in half- safety issue. They replaced it but the metal seems to cut the seat belt and it probably will happen again Safety recall on Takata airbag, after replaced-air conditioning stopped working very concerning
Additional Notes:
Chrysler 300 2021 Vehicle keeps stalling, turning off while driving or if stopped at light or stop sign to loan just shuts random times and not Al way but enough to be dangerous when it stalls on freeway or in traffic Seat belt Driver seat belt just broke, split in half- safety issue. They replaced it but the metal seems to cut the seat belt and it probably will happen again Safety recall on Takata airbag, after replaced-air conditioning stopped working very concerning
Mfg Campaign: 11661766
Recall Date: May 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle manufactured 12/2021. Purchased NEW 5/28/2022. Slight oil consumption between changes. Noticed engine had rough idle similar to misfire August 2024 shortly after an oil change@24,272 mi. NOTE Check Engine light did NOT appear. Car taken to dealership on 10/9/2024 with complaint of rough idle and diagnosed. Service Record states: diagnosed pending multi-cylinder misfire - valvetrain is slightly noisy - removed both valve covers to find Cylinders 1,4,5,6 have ROCKER ARMS WITH NEEDLE BEARING FAILURE (emphasis mine) - no cam damage-replaced all rockers on both sides-complete. Part# 5184296-AH: ARM VALVE (09043001), Qty 24 + 2 gaskets. Service report does NOT note if lifter or other parts were inspected. Repair conducted 10/15/2024@26,039 miles. Asked at pick up OIL WAS NOT CHANGED AFTER REPAIR - TOLD NOT NECESSARY. Returned for follow up testing for rough idle (same as before rocker arm repair) and requested oil change on 12/3/2024@27,279 mi to remove potential metal shavings. Service Report states: diagnosed and observed engine while idling - no roughness in idle - all mounts good. Requested inspected by FCA Factory Tech. Service advisor promised and after a follow up call refused to arrange for Factory Tech inspection. Taken to another dealership on 2/24/2025 at 29,215 miles. Was aware of previous repair. No diagnosis performed. Service report: found vehicle to operate as designed - no problem found. Refused to arrange Factory Tech inspection. Vehicle continues to have rough idle due to misfire and makes ticking noise on both sides which can be heard in cabin. Problem was not fixed properly or other parts need replacement. FCA refuses further inspection. No oil pressure, particulate or consumption testing conducted. No lifter inspection conducted. Oil sample sent for lab for testing (metal ppm). Customer Service would send to case manager. Filed NCDS case and discussions with attorney. Reduced performance. Engine will not last. FCA needs to buy back.
Corrective Action:
Vehicle manufactured 12/2021. Purchased NEW 5/28/2022. Slight oil consumption between changes. Noticed engine had rough idle similar to misfire August 2024 shortly after an oil change@24,272 mi. NOTE Check Engine light did NOT appear. Car taken to dealership on 10/9/2024 with complaint of rough idle and diagnosed. Service Record states: diagnosed pending multi-cylinder misfire - valvetrain is slightly noisy - removed both valve covers to find Cylinders 1,4,5,6 have ROCKER ARMS WITH NEEDLE BEARING FAILURE (emphasis mine) - no cam damage-replaced all rockers on both sides-complete. Part# 5184296-AH: ARM VALVE (09043001), Qty 24 + 2 gaskets. Service report does NOT note if lifter or other parts were inspected. Repair conducted 10/15/2024@26,039 miles. Asked at pick up OIL WAS NOT CHANGED AFTER REPAIR - TOLD NOT NECESSARY. Returned for follow up testing for rough idle (same as before rocker arm repair) and requested oil change on 12/3/2024@27,279 mi to remove potential metal shavings. Service Report states: diagnosed and observed engine while idling - no roughness in idle - all mounts good. Requested inspected by FCA Factory Tech. Service advisor promised and after a follow up call refused to arrange for Factory Tech inspection. Taken to another dealership on 2/24/2025 at 29,215 miles. Was aware of previous repair. No diagnosis performed. Service report: found vehicle to operate as designed - no problem found. Refused to arrange Factory Tech inspection. Vehicle continues to have rough idle due to misfire and makes ticking noise on both sides which can be heard in cabin. Problem was not fixed properly or other parts need replacement. FCA refuses further inspection. No oil pressure, particulate or consumption testing conducted. No lifter inspection conducted. Oil sample sent for lab for testing (metal ppm). Customer Service would send to case manager. Filed NCDS case and discussions with attorney. Reduced performance. Engine will not last. FCA needs to buy back.
Additional Notes:
Vehicle manufactured 12/2021. Purchased NEW 5/28/2022. Slight oil consumption between changes. Noticed engine had rough idle similar to misfire August 2024 shortly after an oil change@24,272 mi. NOTE Check Engine light did NOT appear. Car taken to dealership on 10/9/2024 with complaint of rough idle and diagnosed. Service Record states: diagnosed pending multi-cylinder misfire - valvetrain is slightly noisy - removed both valve covers to find Cylinders 1,4,5,6 have ROCKER ARMS WITH NEEDLE BEARING FAILURE (emphasis mine) - no cam damage-replaced all rockers on both sides-complete. Part# 5184296-AH: ARM VALVE (09043001), Qty 24 + 2 gaskets. Service report does NOT note if lifter or other parts were inspected. Repair conducted 10/15/2024@26,039 miles. Asked at pick up OIL WAS NOT CHANGED AFTER REPAIR - TOLD NOT NECESSARY. Returned for follow up testing for rough idle (same as before rocker arm repair) and requested oil change on 12/3/2024@27,279 mi to remove potential metal shavings. Service Report states: diagnosed and observed engine while idling - no roughness in idle - all mounts good. Requested inspected by FCA Factory Tech. Service advisor promised and after a follow up call refused to arrange for Factory Tech inspection. Taken to another dealership on 2/24/2025 at 29,215 miles. Was aware of previous repair. No diagnosis performed. Service report: found vehicle to operate as designed - no problem found. Refused to arrange Factory Tech inspection. Vehicle continues to have rough idle due to misfire and makes ticking noise on both sides which can be heard in cabin. Problem was not fixed properly or other parts need replacement. FCA refuses further inspection. No oil pressure, particulate or consumption testing conducted. No lifter inspection conducted. Oil sample sent for lab for testing (metal ppm). Customer Service would send to case manager. Filed NCDS case and discussions with attorney. Reduced performance. Engine will not last. FCA needs to buy back.
Mfg Campaign: 11649935
Recall Date: Mar 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle manufactured 12/2021. Purchased NEW 5/28/2022. Slight oil consumption between changes. Noticed engine had rough idle similar to misfire August 2024 shortly after an oil change@24,272 mi. NOTE Check Engine light did NOT appear. Car taken to dealership on 10/9/2024 with complaint of rough idle and diagnosed. Service Record states: diagnosed pending multi-cylinder misfire - valvetrain is slightly noisy - removed both valve covers to find Cylinders 1,4,5,6 have ROCKER ARMS WITH NEEDLE BEARING FAILURE (emphasis mine) - no cam damage-replaced all rockers on both sides-complete. Part# 5184296-AH: ARM VALVE (09043001), Qty 24 + 2 gaskets. Service report does NOT note if lifter or other parts were inspected. Repair conducted 10/15/2024@26,039 miles. Asked at pick up OIL WAS NOT CHANGED AFTER REPAIR - TOLD NOT NECESSARY. Returned for follow up testing for rough idle (same as before rocker arm repair) and requested oil change on 12/3/2024@27,279 mi to remove potential metal shavings. Service Report states: diagnosed and observed engine while idling - no roughness in idle - all mounts good. Requested inspected by FCA Factory Tech. Service advisor promised and after a follow up call refused to arrange for Factory Tech inspection. Taken to another dealership on 2/24/2025 at 29,215 miles. Was aware of previous repair. No diagnosis performed. Service report: found vehicle to operate as designed - no problem found. Refused to arrange Factory Tech inspection. Vehicle continues to have rough idle due to misfire and makes ticking noise on both sides which can be heard in cabin. Problem was not fixed properly or other parts need replacement. FCA refuses further inspection. No oil pressure, particulate or consumption testing conducted. No lifter inspection conducted. Oil sample sent for lab for testing (metal ppm). Customer Service would send to case manager. Filed NCDS case and discussions with attorney. Reduced performance. Engine will not last. FCA needs to buy back.
Corrective Action:
Vehicle manufactured 12/2021. Purchased NEW 5/28/2022. Slight oil consumption between changes. Noticed engine had rough idle similar to misfire August 2024 shortly after an oil change@24,272 mi. NOTE Check Engine light did NOT appear. Car taken to dealership on 10/9/2024 with complaint of rough idle and diagnosed. Service Record states: diagnosed pending multi-cylinder misfire - valvetrain is slightly noisy - removed both valve covers to find Cylinders 1,4,5,6 have ROCKER ARMS WITH NEEDLE BEARING FAILURE (emphasis mine) - no cam damage-replaced all rockers on both sides-complete. Part# 5184296-AH: ARM VALVE (09043001), Qty 24 + 2 gaskets. Service report does NOT note if lifter or other parts were inspected. Repair conducted 10/15/2024@26,039 miles. Asked at pick up OIL WAS NOT CHANGED AFTER REPAIR - TOLD NOT NECESSARY. Returned for follow up testing for rough idle (same as before rocker arm repair) and requested oil change on 12/3/2024@27,279 mi to remove potential metal shavings. Service Report states: diagnosed and observed engine while idling - no roughness in idle - all mounts good. Requested inspected by FCA Factory Tech. Service advisor promised and after a follow up call refused to arrange for Factory Tech inspection. Taken to another dealership on 2/24/2025 at 29,215 miles. Was aware of previous repair. No diagnosis performed. Service report: found vehicle to operate as designed - no problem found. Refused to arrange Factory Tech inspection. Vehicle continues to have rough idle due to misfire and makes ticking noise on both sides which can be heard in cabin. Problem was not fixed properly or other parts need replacement. FCA refuses further inspection. No oil pressure, particulate or consumption testing conducted. No lifter inspection conducted. Oil sample sent for lab for testing (metal ppm). Customer Service would send to case manager. Filed NCDS case and discussions with attorney. Reduced performance. Engine will not last. FCA needs to buy back.
Additional Notes:
Vehicle manufactured 12/2021. Purchased NEW 5/28/2022. Slight oil consumption between changes. Noticed engine had rough idle similar to misfire August 2024 shortly after an oil change@24,272 mi. NOTE Check Engine light did NOT appear. Car taken to dealership on 10/9/2024 with complaint of rough idle and diagnosed. Service Record states: diagnosed pending multi-cylinder misfire - valvetrain is slightly noisy - removed both valve covers to find Cylinders 1,4,5,6 have ROCKER ARMS WITH NEEDLE BEARING FAILURE (emphasis mine) - no cam damage-replaced all rockers on both sides-complete. Part# 5184296-AH: ARM VALVE (09043001), Qty 24 + 2 gaskets. Service report does NOT note if lifter or other parts were inspected. Repair conducted 10/15/2024@26,039 miles. Asked at pick up OIL WAS NOT CHANGED AFTER REPAIR - TOLD NOT NECESSARY. Returned for follow up testing for rough idle (same as before rocker arm repair) and requested oil change on 12/3/2024@27,279 mi to remove potential metal shavings. Service Report states: diagnosed and observed engine while idling - no roughness in idle - all mounts good. Requested inspected by FCA Factory Tech. Service advisor promised and after a follow up call refused to arrange for Factory Tech inspection. Taken to another dealership on 2/24/2025 at 29,215 miles. Was aware of previous repair. No diagnosis performed. Service report: found vehicle to operate as designed - no problem found. Refused to arrange Factory Tech inspection. Vehicle continues to have rough idle due to misfire and makes ticking noise on both sides which can be heard in cabin. Problem was not fixed properly or other parts need replacement. FCA refuses further inspection. No oil pressure, particulate or consumption testing conducted. No lifter inspection conducted. Oil sample sent for lab for testing (metal ppm). Customer Service would send to case manager. Filed NCDS case and discussions with attorney. Reduced performance. Engine will not last. FCA needs to buy back.
Mfg Campaign: 11649843
Recall Date: Mar 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
There is a serious safety recall on NHTSA #24V-198 recall #19B 2018-2021 LD LXSABIC INFLATOR. IMHAVE TAKEN CAR TO DEALERSHIP MINIMUM 4 TIMES TO GET THIS RECALL CORRECTED. THYE JUST KEEP SAYING THEY DONT HAVE A FIX FOR IT. WELL, THATS UNACCEPTABLE I HAVE MYSELF AND SMALL KIDS THAT HAVE TO RIDE IN AMUNSAFE VEHICLE. I AM NO LONGER DRIVING THE VEHICLE OUT OF FEAR IF IT BURST WE COULD BE KILLED WHAT IS BEING DONE ABT THIS
Corrective Action:
There is a serious safety recall on NHTSA #24V-198 recall #19B 2018-2021 LD LXSABIC INFLATOR. IMHAVE TAKEN CAR TO DEALERSHIP MINIMUM 4 TIMES TO GET THIS RECALL CORRECTED. THYE JUST KEEP SAYING THEY DONT HAVE A FIX FOR IT. WELL, THATS UNACCEPTABLE I HAVE MYSELF AND SMALL KIDS THAT HAVE TO RIDE IN AMUNSAFE VEHICLE. I AM NO LONGER DRIVING THE VEHICLE OUT OF FEAR IF IT BURST WE COULD BE KILLED WHAT IS BEING DONE ABT THIS
Additional Notes:
There is a serious safety recall on NHTSA #24V-198 recall #19B 2018-2021 LD LXSABIC INFLATOR. IMHAVE TAKEN CAR TO DEALERSHIP MINIMUM 4 TIMES TO GET THIS RECALL CORRECTED. THYE JUST KEEP SAYING THEY DONT HAVE A FIX FOR IT. WELL, THATS UNACCEPTABLE I HAVE MYSELF AND SMALL KIDS THAT HAVE TO RIDE IN AMUNSAFE VEHICLE. I AM NO LONGER DRIVING THE VEHICLE OUT OF FEAR IF IT BURST WE COULD BE KILLED WHAT IS BEING DONE ABT THIS
Mfg Campaign: 11648216
Recall Date: Mar 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My car turns off periodically while I’m driving and when I’m stopped at a light. This is random, so I didn’t even go on freeways from fear the car will stop suddenly in heavy traffic and I be killed or injured badly I have taken it to the dealer and they keep saying nothing is wrong, last time they kept car for 3 days and said nothing found. I fear for my life, don’t even want to drive the vehicle anymore . It’s happened for the last months I strongly feel,they were waiting for my warranty to expire so they kept saying nothing wrong
Corrective Action:
My car turns off periodically while I’m driving and when I’m stopped at a light. This is random, so I didn’t even go on freeways from fear the car will stop suddenly in heavy traffic and I be killed or injured badly I have taken it to the dealer and they keep saying nothing is wrong, last time they kept car for 3 days and said nothing found. I fear for my life, don’t even want to drive the vehicle anymore . It’s happened for the last months I strongly feel,they were waiting for my warranty to expire so they kept saying nothing wrong
Additional Notes:
My car turns off periodically while I’m driving and when I’m stopped at a light. This is random, so I didn’t even go on freeways from fear the car will stop suddenly in heavy traffic and I be killed or injured badly I have taken it to the dealer and they keep saying nothing is wrong, last time they kept car for 3 days and said nothing found. I fear for my life, don’t even want to drive the vehicle anymore . It’s happened for the last months I strongly feel,they were waiting for my warranty to expire so they kept saying nothing wrong
Mfg Campaign: 11648218
Recall Date: Mar 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car turns off periodically while I’m driving and when I’m stopped at a light. This is random, so I didn’t even go on freeways from fear the car will stop suddenly in heavy traffic and I be killed or injured badly I have taken it to the dealer and they keep saying nothing is wrong, last time they kept car for 3 days and said nothing found. I fear for my life, don’t even want to drive the vehicle anymore . It’s happened for the last months I strongly feel,they were waiting for my warranty to expire so they kept saying nothing wrong
Corrective Action:
My car turns off periodically while I’m driving and when I’m stopped at a light. This is random, so I didn’t even go on freeways from fear the car will stop suddenly in heavy traffic and I be killed or injured badly I have taken it to the dealer and they keep saying nothing is wrong, last time they kept car for 3 days and said nothing found. I fear for my life, don’t even want to drive the vehicle anymore . It’s happened for the last months I strongly feel,they were waiting for my warranty to expire so they kept saying nothing wrong
Additional Notes:
My car turns off periodically while I’m driving and when I’m stopped at a light. This is random, so I didn’t even go on freeways from fear the car will stop suddenly in heavy traffic and I be killed or injured badly I have taken it to the dealer and they keep saying nothing is wrong, last time they kept car for 3 days and said nothing found. I fear for my life, don’t even want to drive the vehicle anymore . It’s happened for the last months I strongly feel,they were waiting for my warranty to expire so they kept saying nothing wrong
Mfg Campaign: 11648218
Recall Date: Mar 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
About 2 months ago the passenger seatbelt in my vehicle just tore out of nowhere. The seam seemed to unravel and it completely broke. Took it to get repaired had some issue but my complaint today is to help save someone from this or maybe others may have had same issue. The seatbelt was poorly made or defective. It could have gone bad but nobody was injured and it took them a fight to fix,it, and never received an apology.
Corrective Action:
About 2 months ago the passenger seatbelt in my vehicle just tore out of nowhere. The seam seemed to unravel and it completely broke. Took it to get repaired had some issue but my complaint today is to help save someone from this or maybe others may have had same issue. The seatbelt was poorly made or defective. It could have gone bad but nobody was injured and it took them a fight to fix,it, and never received an apology.
Additional Notes:
About 2 months ago the passenger seatbelt in my vehicle just tore out of nowhere. The seam seemed to unravel and it completely broke. Took it to get repaired had some issue but my complaint today is to help save someone from this or maybe others may have had same issue. The seatbelt was poorly made or defective. It could have gone bad but nobody was injured and it took them a fight to fix,it, and never received an apology.
Mfg Campaign: 11648223
Recall Date: Mar 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11623142
Recall Date: Nov 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
-Took Vehicle to Service Center, they told me to call 800-992-1997 and ask for authorization for replacement. - Its at the service center for Larry Miller Chrysler, so I am not sure why they are not calling to get approvals. The seatbelt should never have unraveled or torn, they keep saying my warranty just expired, but this is a factory issue, no seatbelt should be tearing every and I have had the car for 3 years now. My concern has nothing to do with the safety recall, this is a separate issue. My seatbelt on the driver side has began unraveling, Ive been driving since 16 teen and never saw this before. I went to buckle my seatbelt about a week agao from 10/14/2024 and it would not pull through and I notice it was actually torn in half to the middle mark of the canvas belt. This is a FYI, i have taken it to dealership, they are looking it over. They did without looking just say to me out the blue I have never heard of this you must have cut it. ( That was insulting, why would I, [XXX] just cut my seatbelt)? The Larry Miller Dealership, service center is a joke. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
-Took Vehicle to Service Center, they told me to call 800-992-1997 and ask for authorization for replacement. - Its at the service center for Larry Miller Chrysler, so I am not sure why they are not calling to get approvals. The seatbelt should never have unraveled or torn, they keep saying my warranty just expired, but this is a factory issue, no seatbelt should be tearing every and I have had the car for 3 years now. My concern has nothing to do with the safety recall, this is a separate issue. My seatbelt on the driver side has began unraveling, Ive been driving since 16 teen and never saw this before. I went to buckle my seatbelt about a week agao from 10/14/2024 and it would not pull through and I notice it was actually torn in half to the middle mark of the canvas belt. This is a FYI, i have taken it to dealership, they are looking it over. They did without looking just say to me out the blue I have never heard of this you must have cut it. ( That was insulting, why would I, [XXX] just cut my seatbelt)? The Larry Miller Dealership, service center is a joke. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
-Took Vehicle to Service Center, they told me to call 800-992-1997 and ask for authorization for replacement. - Its at the service center for Larry Miller Chrysler, so I am not sure why they are not calling to get approvals. The seatbelt should never have unraveled or torn, they keep saying my warranty just expired, but this is a factory issue, no seatbelt should be tearing every and I have had the car for 3 years now. My concern has nothing to do with the safety recall, this is a separate issue. My seatbelt on the driver side has began unraveling, Ive been driving since 16 teen and never saw this before. I went to buckle my seatbelt about a week agao from 10/14/2024 and it would not pull through and I notice it was actually torn in half to the middle mark of the canvas belt. This is a FYI, i have taken it to dealership, they are looking it over. They did without looking just say to me out the blue I have never heard of this you must have cut it. ( That was insulting, why would I, [XXX] just cut my seatbelt)? The Larry Miller Dealership, service center is a joke. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11619632
Recall Date: Oct 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11618895
Recall Date: Oct 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Corrective Action:
The contact owns a 2021 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Additional Notes:
The contact owns a 2021 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Mfg Campaign: 11618437
Recall Date: Oct 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11607099
Recall Date: Aug 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I think that’s it’s appalling that the NHTSA cannot put more pressure on Chrysler to figure out a faster way to fix this deadly defect that is killing people. How long am I expected to wait for this repair? What liability does Chrysler have if I get into an accident and am injured by shrapnel from the air bag igniter. I thought that the NHTSA is there to protect the public. The mission of the NHTSA is to "Save lives, prevent injuries and reduce economic costs due to road traffic crashes, through education, research, safety standards and enforcement activity." I believe that you and Chrysler have both failed.
Corrective Action:
I think that’s it’s appalling that the NHTSA cannot put more pressure on Chrysler to figure out a faster way to fix this deadly defect that is killing people. How long am I expected to wait for this repair? What liability does Chrysler have if I get into an accident and am injured by shrapnel from the air bag igniter. I thought that the NHTSA is there to protect the public. The mission of the NHTSA is to "Save lives, prevent injuries and reduce economic costs due to road traffic crashes, through education, research, safety standards and enforcement activity." I believe that you and Chrysler have both failed.
Additional Notes:
I think that’s it’s appalling that the NHTSA cannot put more pressure on Chrysler to figure out a faster way to fix this deadly defect that is killing people. How long am I expected to wait for this repair? What liability does Chrysler have if I get into an accident and am injured by shrapnel from the air bag igniter. I thought that the NHTSA is there to protect the public. The mission of the NHTSA is to "Save lives, prevent injuries and reduce economic costs due to road traffic crashes, through education, research, safety standards and enforcement activity." I believe that you and Chrysler have both failed.
Mfg Campaign: 11592294
Recall Date: Jun 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Safety Recall, LD LX Sabic Inflator
Corrective Action:
Safety Recall, LD LX Sabic Inflator
Additional Notes:
Safety Recall, LD LX Sabic Inflator
Mfg Campaign: 11579434
Recall Date: Mar 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Safety Recall, LD LX Sabic Inflator
Corrective Action:
Safety Recall, LD LX Sabic Inflator
Additional Notes:
Safety Recall, LD LX Sabic Inflator
Mfg Campaign: 11579434
Recall Date: Mar 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a 2021 Chrysler 300 S and before I had purchased this vehicle, there was a safety recall "fixed" for the front windshield adhesive. Whom ever completed the recall issue, did not do it correctly. The whole top on the windshield is really wavy. I'm very concerned about this because this is my daily driver and I have 3 kids. It's obvious that a windshield is not supposed to flex like it is.
Corrective Action:
I have a 2021 Chrysler 300 S and before I had purchased this vehicle, there was a safety recall "fixed" for the front windshield adhesive. Whom ever completed the recall issue, did not do it correctly. The whole top on the windshield is really wavy. I'm very concerned about this because this is my daily driver and I have 3 kids. It's obvious that a windshield is not supposed to flex like it is.
Additional Notes:
I have a 2021 Chrysler 300 S and before I had purchased this vehicle, there was a safety recall "fixed" for the front windshield adhesive. Whom ever completed the recall issue, did not do it correctly. The whole top on the windshield is really wavy. I'm very concerned about this because this is my daily driver and I have 3 kids. It's obvious that a windshield is not supposed to flex like it is.
Mfg Campaign: 11545757
Recall Date: Sep 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Air bag light stays on constantly vehicle was checked by Chrysler in Columbus Ga. and was told the harness was bad quoted $1,200 dollars for the repair. However the part was unavailable on 7/12/2023 returned for the fix on 7/22/2023 and still no part. I understand Air Bags have been a problem on numerous Chrysler 300 in the past please review and instruct maybe a recall is warranted.
Corrective Action:
Air bag light stays on constantly vehicle was checked by Chrysler in Columbus Ga. and was told the harness was bad quoted $1,200 dollars for the repair. However the part was unavailable on 7/12/2023 returned for the fix on 7/22/2023 and still no part. I understand Air Bags have been a problem on numerous Chrysler 300 in the past please review and instruct maybe a recall is warranted.
Additional Notes:
Air bag light stays on constantly vehicle was checked by Chrysler in Columbus Ga. and was told the harness was bad quoted $1,200 dollars for the repair. However the part was unavailable on 7/12/2023 returned for the fix on 7/22/2023 and still no part. I understand Air Bags have been a problem on numerous Chrysler 300 in the past please review and instruct maybe a recall is warranted.
Mfg Campaign: 11537569
Recall Date: Aug 9, 2023
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