Complaints & Recalls
Consumer Complaints
6 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Chrysler 300C. The contact stated that after a rainstorm, the rear seats were wet, and the rear seat floorboard mats were also wet. The contact stated that the radio was functioning intermittently after a rainstorm and was occasionally inoperable. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof gasket and the radio needed to be replaced. The vehicle was repaired. The contact stated that the failures reoccurred. The contact had not taken the vehicle back to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 82,000.
Corrective Action:
The contact owns a 2017 Chrysler 300C. The contact stated that after a rainstorm, the rear seats were wet, and the rear seat floorboard mats were also wet. The contact stated that the radio was functioning intermittently after a rainstorm and was occasionally inoperable. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof gasket and the radio needed to be replaced. The vehicle was repaired. The contact stated that the failures reoccurred. The contact had not taken the vehicle back to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 82,000.
Additional Notes:
The contact owns a 2017 Chrysler 300C. The contact stated that after a rainstorm, the rear seats were wet, and the rear seat floorboard mats were also wet. The contact stated that the radio was functioning intermittently after a rainstorm and was occasionally inoperable. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof gasket and the radio needed to be replaced. The vehicle was repaired. The contact stated that the failures reoccurred. The contact had not taken the vehicle back to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 82,000.
Mfg Campaign: 11623066
Recall Date: Nov 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2017 Chrysler 300C. The contact stated that after a rainstorm, the rear seats were wet, and the rear seat floorboard mats were also wet. The contact stated that the radio was functioning intermittently after a rainstorm and was occasionally inoperable. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof gasket and the radio needed to be replaced. The vehicle was repaired. The contact stated that the failures reoccurred. The contact had not taken the vehicle back to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 82,000.
Corrective Action:
The contact owns a 2017 Chrysler 300C. The contact stated that after a rainstorm, the rear seats were wet, and the rear seat floorboard mats were also wet. The contact stated that the radio was functioning intermittently after a rainstorm and was occasionally inoperable. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof gasket and the radio needed to be replaced. The vehicle was repaired. The contact stated that the failures reoccurred. The contact had not taken the vehicle back to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 82,000.
Additional Notes:
The contact owns a 2017 Chrysler 300C. The contact stated that after a rainstorm, the rear seats were wet, and the rear seat floorboard mats were also wet. The contact stated that the radio was functioning intermittently after a rainstorm and was occasionally inoperable. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof gasket and the radio needed to be replaced. The vehicle was repaired. The contact stated that the failures reoccurred. The contact had not taken the vehicle back to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 82,000.
Mfg Campaign: 11623066
Recall Date: Nov 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER 300C. THE CONTACT STATED THAT THE LEATHER ON THE FRONT DRIVER'S SEAT WAS WRINKLED AND ABOUT TO CRACK. THE VEHICLE WAS TAKEN TO I.G. BURTON SMYRNA CHRYSLER DODGE JEEP RAM (302-508-0966, LOCATED AT 19 S DUPONT BLVD, SMYRNA, DE 19977) WHERE THE TECHNICIAN TOOK A PICTURE OF THE FAILURE AND SENT IT TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THE FAILURE WAS DUE TO NORMAL WEAR AND TEAR AND DID NOT ASSIST. THE SEAT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,870.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER 300C. THE CONTACT STATED THAT THE LEATHER ON THE FRONT DRIVER'S SEAT WAS WRINKLED AND ABOUT TO CRACK. THE VEHICLE WAS TAKEN TO I.G. BURTON SMYRNA CHRYSLER DODGE JEEP RAM (302-508-0966, LOCATED AT 19 S DUPONT BLVD, SMYRNA, DE 19977) WHERE THE TECHNICIAN TOOK A PICTURE OF THE FAILURE AND SENT IT TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THE FAILURE WAS DUE TO NORMAL WEAR AND TEAR AND DID NOT ASSIST. THE SEAT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,870.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER 300C. THE CONTACT STATED THAT THE LEATHER ON THE FRONT DRIVER'S SEAT WAS WRINKLED AND ABOUT TO CRACK. THE VEHICLE WAS TAKEN TO I.G. BURTON SMYRNA CHRYSLER DODGE JEEP RAM (302-508-0966, LOCATED AT 19 S DUPONT BLVD, SMYRNA, DE 19977) WHERE THE TECHNICIAN TOOK A PICTURE OF THE FAILURE AND SENT IT TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THE FAILURE WAS DUE TO NORMAL WEAR AND TEAR AND DID NOT ASSIST. THE SEAT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,870.
Mfg Campaign: 11206317
Recall Date: May 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER 300C. WHEN THE CONTACT TURNED THE VEHICLE ON AND OFF, IT FAILED TO RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BAKERSFIELD CHRYSLER JEEP FIAT (3101 CATTLE DR, BAKERSFIELD, CA 93313, (888) 471-1837), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 39,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER 300C. WHEN THE CONTACT TURNED THE VEHICLE ON AND OFF, IT FAILED TO RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BAKERSFIELD CHRYSLER JEEP FIAT (3101 CATTLE DR, BAKERSFIELD, CA 93313, (888) 471-1837), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 39,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER 300C. WHEN THE CONTACT TURNED THE VEHICLE ON AND OFF, IT FAILED TO RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BAKERSFIELD CHRYSLER JEEP FIAT (3101 CATTLE DR, BAKERSFIELD, CA 93313, (888) 471-1837), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 39,000.
Mfg Campaign: 11164261
Recall Date: Dec 31, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER 300C. WHEN THE CONTACT TURNED THE VEHICLE ON AND OFF, IT FAILED TO RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BAKERSFIELD CHRYSLER JEEP FIAT (3101 CATTLE DR, BAKERSFIELD, CA 93313, (888) 471-1837), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 39,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER 300C. WHEN THE CONTACT TURNED THE VEHICLE ON AND OFF, IT FAILED TO RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BAKERSFIELD CHRYSLER JEEP FIAT (3101 CATTLE DR, BAKERSFIELD, CA 93313, (888) 471-1837), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 39,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER 300C. WHEN THE CONTACT TURNED THE VEHICLE ON AND OFF, IT FAILED TO RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BAKERSFIELD CHRYSLER JEEP FIAT (3101 CATTLE DR, BAKERSFIELD, CA 93313, (888) 471-1837), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 39,000.
Mfg Campaign: 11164261
Recall Date: Dec 31, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER 300C. WHILE ATTEMPTING TO PARK THE VEHICLE IN THE GARAGE, IT ACCELERATED INDEPENDENTLY AND CRASHED INTO THE WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO SOUTHERN MAINE CHRYSLER DODGE JEEP RAM (824 PORTLAND ROAD, ROUTE 1, SACO, ME 04072, (207) 282-4101), BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER 300C. WHILE ATTEMPTING TO PARK THE VEHICLE IN THE GARAGE, IT ACCELERATED INDEPENDENTLY AND CRASHED INTO THE WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO SOUTHERN MAINE CHRYSLER DODGE JEEP RAM (824 PORTLAND ROAD, ROUTE 1, SACO, ME 04072, (207) 282-4101), BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER 300C. WHILE ATTEMPTING TO PARK THE VEHICLE IN THE GARAGE, IT ACCELERATED INDEPENDENTLY AND CRASHED INTO THE WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO SOUTHERN MAINE CHRYSLER DODGE JEEP RAM (824 PORTLAND ROAD, ROUTE 1, SACO, ME 04072, (207) 282-4101), BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Mfg Campaign: 11023992
Recall Date: Sep 18, 2017
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