Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: A8B
Recall Date: Oct 24, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z22
Recall Date: Mar 24, 2022
Consumer Complaints
14 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After going through rapid acceleration, van will experience electrical issue which does not allow for acceleration and triggers auto stop to fail. The electrical issue prevents the van from accelerating while in motion on a highway. This issue has persisted every year, despite replacing both the main and auxiliary batteries. Both batteries have failed within a year and recently after a week of being replaced.
Corrective Action:
After going through rapid acceleration, van will experience electrical issue which does not allow for acceleration and triggers auto stop to fail. The electrical issue prevents the van from accelerating while in motion on a highway. This issue has persisted every year, despite replacing both the main and auxiliary batteries. Both batteries have failed within a year and recently after a week of being replaced.
Additional Notes:
After going through rapid acceleration, van will experience electrical issue which does not allow for acceleration and triggers auto stop to fail. The electrical issue prevents the van from accelerating while in motion on a highway. This issue has persisted every year, despite replacing both the main and auxiliary batteries. Both batteries have failed within a year and recently after a week of being replaced.
Mfg Campaign: 11674716
Recall Date: Jul 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My rear camera is not working properly. This started around [XXX]. Also apparently my auto stop is no longer working this is the second time this has happened to me last year end of 8/24 - 9/24 I had it fixed at a dodge dealer in New Jersey and now it has happened again. I don’t understand how in less then a year I’m dealing with the same problem I really think I was sold a lemon. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My rear camera is not working properly. This started around [XXX]. Also apparently my auto stop is no longer working this is the second time this has happened to me last year end of 8/24 - 9/24 I had it fixed at a dodge dealer in New Jersey and now it has happened again. I don’t understand how in less then a year I’m dealing with the same problem I really think I was sold a lemon. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My rear camera is not working properly. This started around [XXX]. Also apparently my auto stop is no longer working this is the second time this has happened to me last year end of 8/24 - 9/24 I had it fixed at a dodge dealer in New Jersey and now it has happened again. I don’t understand how in less then a year I’m dealing with the same problem I really think I was sold a lemon. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11674382
Recall Date: Jul 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chrysler Voyager. The contact stated while driving approximately 30 MPH, the vehicle unintendedly accelerated while depressing the brake pedal. The contact stated that the electronic throttle control warning light was illuminated. The contact depressed the brake pedal and was able to slow the vehicle. Additionally, the contact stated that the vehicle failed to respond as needed while depressing the accelerator pedal. The contact stated that the electronic throttle control warning light was illuminated. The contact stated that while depressing the accelerator pedal the vehicle failed to respond. The contact stated that the engine was not revving while depressing the accelerator pedal. The contact stated that the failure was intermittent. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 47,000.
Corrective Action:
The contact owns a 2021 Chrysler Voyager. The contact stated while driving approximately 30 MPH, the vehicle unintendedly accelerated while depressing the brake pedal. The contact stated that the electronic throttle control warning light was illuminated. The contact depressed the brake pedal and was able to slow the vehicle. Additionally, the contact stated that the vehicle failed to respond as needed while depressing the accelerator pedal. The contact stated that the electronic throttle control warning light was illuminated. The contact stated that while depressing the accelerator pedal the vehicle failed to respond. The contact stated that the engine was not revving while depressing the accelerator pedal. The contact stated that the failure was intermittent. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 47,000.
Additional Notes:
The contact owns a 2021 Chrysler Voyager. The contact stated while driving approximately 30 MPH, the vehicle unintendedly accelerated while depressing the brake pedal. The contact stated that the electronic throttle control warning light was illuminated. The contact depressed the brake pedal and was able to slow the vehicle. Additionally, the contact stated that the vehicle failed to respond as needed while depressing the accelerator pedal. The contact stated that the electronic throttle control warning light was illuminated. The contact stated that while depressing the accelerator pedal the vehicle failed to respond. The contact stated that the engine was not revving while depressing the accelerator pedal. The contact stated that the failure was intermittent. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 47,000.
Mfg Campaign: 11651852
Recall Date: Mar 31, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2021 Chrysler Voyager. The contact stated while driving approximately 30 MPH, the vehicle unintendedly accelerated while depressing the brake pedal. The contact stated that the electronic throttle control warning light was illuminated. The contact depressed the brake pedal and was able to slow the vehicle. Additionally, the contact stated that the vehicle failed to respond as needed while depressing the accelerator pedal. The contact stated that the electronic throttle control warning light was illuminated. The contact stated that while depressing the accelerator pedal the vehicle failed to respond. The contact stated that the engine was not revving while depressing the accelerator pedal. The contact stated that the failure was intermittent. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 47,000.
Corrective Action:
The contact owns a 2021 Chrysler Voyager. The contact stated while driving approximately 30 MPH, the vehicle unintendedly accelerated while depressing the brake pedal. The contact stated that the electronic throttle control warning light was illuminated. The contact depressed the brake pedal and was able to slow the vehicle. Additionally, the contact stated that the vehicle failed to respond as needed while depressing the accelerator pedal. The contact stated that the electronic throttle control warning light was illuminated. The contact stated that while depressing the accelerator pedal the vehicle failed to respond. The contact stated that the engine was not revving while depressing the accelerator pedal. The contact stated that the failure was intermittent. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 47,000.
Additional Notes:
The contact owns a 2021 Chrysler Voyager. The contact stated while driving approximately 30 MPH, the vehicle unintendedly accelerated while depressing the brake pedal. The contact stated that the electronic throttle control warning light was illuminated. The contact depressed the brake pedal and was able to slow the vehicle. Additionally, the contact stated that the vehicle failed to respond as needed while depressing the accelerator pedal. The contact stated that the electronic throttle control warning light was illuminated. The contact stated that while depressing the accelerator pedal the vehicle failed to respond. The contact stated that the engine was not revving while depressing the accelerator pedal. The contact stated that the failure was intermittent. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 47,000.
Mfg Campaign: 11651852
Recall Date: Mar 31, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Blown head gasket at 116k miles and it’s a known issue for these vehicles (Chrysler/Jeep). They are faulty and nothing is being done
Corrective Action:
Blown head gasket at 116k miles and it’s a known issue for these vehicles (Chrysler/Jeep). They are faulty and nothing is being done
Additional Notes:
Blown head gasket at 116k miles and it’s a known issue for these vehicles (Chrysler/Jeep). They are faulty and nothing is being done
Mfg Campaign: 11628802
Recall Date: Dec 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My back up camera has stopped working for months. There is open recalls for the same exact vehicles but not for my specific VIN. I am trying to get this fixed as soon as possible.
Corrective Action:
My back up camera has stopped working for months. There is open recalls for the same exact vehicles but not for my specific VIN. I am trying to get this fixed as soon as possible.
Additional Notes:
My back up camera has stopped working for months. There is open recalls for the same exact vehicles but not for my specific VIN. I am trying to get this fixed as soon as possible.
Mfg Campaign: 11625250
Recall Date: Nov 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My back up camera has stopped working for months. There is open recalls for the same exact vehicles but not for my specific VIN. I am trying to get this fixed as soon as possible.
Corrective Action:
My back up camera has stopped working for months. There is open recalls for the same exact vehicles but not for my specific VIN. I am trying to get this fixed as soon as possible.
Additional Notes:
My back up camera has stopped working for months. There is open recalls for the same exact vehicles but not for my specific VIN. I am trying to get this fixed as soon as possible.
Mfg Campaign: 11625250
Recall Date: Nov 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My back up camera has stopped working for months. There is open recalls for the same exact vehicles but not for my specific VIN. I am trying to get this fixed as soon as possible.
Corrective Action:
My back up camera has stopped working for months. There is open recalls for the same exact vehicles but not for my specific VIN. I am trying to get this fixed as soon as possible.
Additional Notes:
My back up camera has stopped working for months. There is open recalls for the same exact vehicles but not for my specific VIN. I am trying to get this fixed as soon as possible.
Mfg Campaign: 11625250
Recall Date: Nov 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving on a freeway. My car had no warning lights. Suddenly the dash lit up like a Christmas tree and the car lost all power. The engine was running, but the gas pedal was unresponsive. The transmission went to neutral. I was forced to coast to the side of the road. Luckily there was somewhere to go. Someone was trying to merge as I was slowing down. It was quite scary. Once the car stopped, it put it self into park and I was stuck. After about twenty minutes, the warning lights turned off and the car drove normally. This happened 3 more time. I finally parked the car. I took it to a mechanic, but said he couldn't work on it because Chrysler hadn't released the technical information for the diagnostic system. I tried cleaning the connections to the computer and the car ran great. The next day I tried driving to work and the car died again. I was going up hill and car quickly came to a stop in front someones driveway. I tried putting the car in neutral, so that I could drift backwards out of the way. The car kept putting itself pack into park. I've had many cars break down on me over there years, but I was always able to get out of harms way by drifting to a safe location or pushing the car off the road. Being stuck in park is an unacceptable safety hazard. If the car had ever broke down on a busy freeway, I would be stopped in the middle of lane, waiting for someone to smash into me from behind.
Corrective Action:
I was driving on a freeway. My car had no warning lights. Suddenly the dash lit up like a Christmas tree and the car lost all power. The engine was running, but the gas pedal was unresponsive. The transmission went to neutral. I was forced to coast to the side of the road. Luckily there was somewhere to go. Someone was trying to merge as I was slowing down. It was quite scary. Once the car stopped, it put it self into park and I was stuck. After about twenty minutes, the warning lights turned off and the car drove normally. This happened 3 more time. I finally parked the car. I took it to a mechanic, but said he couldn't work on it because Chrysler hadn't released the technical information for the diagnostic system. I tried cleaning the connections to the computer and the car ran great. The next day I tried driving to work and the car died again. I was going up hill and car quickly came to a stop in front someones driveway. I tried putting the car in neutral, so that I could drift backwards out of the way. The car kept putting itself pack into park. I've had many cars break down on me over there years, but I was always able to get out of harms way by drifting to a safe location or pushing the car off the road. Being stuck in park is an unacceptable safety hazard. If the car had ever broke down on a busy freeway, I would be stopped in the middle of lane, waiting for someone to smash into me from behind.
Additional Notes:
I was driving on a freeway. My car had no warning lights. Suddenly the dash lit up like a Christmas tree and the car lost all power. The engine was running, but the gas pedal was unresponsive. The transmission went to neutral. I was forced to coast to the side of the road. Luckily there was somewhere to go. Someone was trying to merge as I was slowing down. It was quite scary. Once the car stopped, it put it self into park and I was stuck. After about twenty minutes, the warning lights turned off and the car drove normally. This happened 3 more time. I finally parked the car. I took it to a mechanic, but said he couldn't work on it because Chrysler hadn't released the technical information for the diagnostic system. I tried cleaning the connections to the computer and the car ran great. The next day I tried driving to work and the car died again. I was going up hill and car quickly came to a stop in front someones driveway. I tried putting the car in neutral, so that I could drift backwards out of the way. The car kept putting itself pack into park. I've had many cars break down on me over there years, but I was always able to get out of harms way by drifting to a safe location or pushing the car off the road. Being stuck in park is an unacceptable safety hazard. If the car had ever broke down on a busy freeway, I would be stopped in the middle of lane, waiting for someone to smash into me from behind.
Mfg Campaign: 11603963
Recall Date: Jul 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
mid row seat headrest won’t go back to fixed position after being stowed. potentially neck injury could and can occur if in any sort of accident. wired carplay issue, won’t work for apple. cannot use carplay with any iphone.
Corrective Action:
mid row seat headrest won’t go back to fixed position after being stowed. potentially neck injury could and can occur if in any sort of accident. wired carplay issue, won’t work for apple. cannot use carplay with any iphone.
Additional Notes:
mid row seat headrest won’t go back to fixed position after being stowed. potentially neck injury could and can occur if in any sort of accident. wired carplay issue, won’t work for apple. cannot use carplay with any iphone.
Mfg Campaign: 11601301
Recall Date: Jul 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
mid row seat headrest won’t go back to fixed position after being stowed. potentially neck injury could and can occur if in any sort of accident. wired carplay issue, won’t work for apple. cannot use carplay with any iphone.
Corrective Action:
mid row seat headrest won’t go back to fixed position after being stowed. potentially neck injury could and can occur if in any sort of accident. wired carplay issue, won’t work for apple. cannot use carplay with any iphone.
Additional Notes:
mid row seat headrest won’t go back to fixed position after being stowed. potentially neck injury could and can occur if in any sort of accident. wired carplay issue, won’t work for apple. cannot use carplay with any iphone.
Mfg Campaign: 11601301
Recall Date: Jul 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In the 2 years that I owned the van I have walked away from the car after a journey and accidentally left the van running 3 times and my mechanic has done it once. 2 of those times it was left running all night. Once it ran out of gas. It seems to happen when I am distracted. The safety issue is that the van has no warning system when this happens and there is a lot of carbon monoxide released into the air. It could be lethal in an enclosed area. Also, note that it is a push button start and I have the key fob with me when this happens, so the fob is far away from the van and it is still running.
Corrective Action:
In the 2 years that I owned the van I have walked away from the car after a journey and accidentally left the van running 3 times and my mechanic has done it once. 2 of those times it was left running all night. Once it ran out of gas. It seems to happen when I am distracted. The safety issue is that the van has no warning system when this happens and there is a lot of carbon monoxide released into the air. It could be lethal in an enclosed area. Also, note that it is a push button start and I have the key fob with me when this happens, so the fob is far away from the van and it is still running.
Additional Notes:
In the 2 years that I owned the van I have walked away from the car after a journey and accidentally left the van running 3 times and my mechanic has done it once. 2 of those times it was left running all night. Once it ran out of gas. It seems to happen when I am distracted. The safety issue is that the van has no warning system when this happens and there is a lot of carbon monoxide released into the air. It could be lethal in an enclosed area. Also, note that it is a push button start and I have the key fob with me when this happens, so the fob is far away from the van and it is still running.
Mfg Campaign: 11581968
Recall Date: Apr 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
Our second row seat on the passenger side has a head rest that will not fold upright and lock into place. The seat itself is useless due to the headrest not folding up correctly and is a safety hazard for anyone to sit in it. I bought this vehicle for the purpose of having all available seats to be used for our family and now we have one seat that cannot be used. No matter how many times we tried to push it up or folding the seat all the way down and then back up it still does not lock into place on the headrest. We have did research and many people have had the same issue and have not been able to get it fixed even after taking it to a repair service or dealer. This needs to be a serious recall and should be fixed if so many others have had the same issues.
Corrective Action:
Our second row seat on the passenger side has a head rest that will not fold upright and lock into place. The seat itself is useless due to the headrest not folding up correctly and is a safety hazard for anyone to sit in it. I bought this vehicle for the purpose of having all available seats to be used for our family and now we have one seat that cannot be used. No matter how many times we tried to push it up or folding the seat all the way down and then back up it still does not lock into place on the headrest. We have did research and many people have had the same issue and have not been able to get it fixed even after taking it to a repair service or dealer. This needs to be a serious recall and should be fixed if so many others have had the same issues.
Additional Notes:
Our second row seat on the passenger side has a head rest that will not fold upright and lock into place. The seat itself is useless due to the headrest not folding up correctly and is a safety hazard for anyone to sit in it. I bought this vehicle for the purpose of having all available seats to be used for our family and now we have one seat that cannot be used. No matter how many times we tried to push it up or folding the seat all the way down and then back up it still does not lock into place on the headrest. We have did research and many people have had the same issue and have not been able to get it fixed even after taking it to a repair service or dealer. This needs to be a serious recall and should be fixed if so many others have had the same issues.
Mfg Campaign: 11575212
Recall Date: Mar 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Chrysler Voyager. The contact stated that after stopping at a stop sign, the contact depressed the accelerator pedal and the vehicle inadvertently shifted into park and shut-off. The contact was able to restart the vehicle. The automatic start stop warning light was illuminated. The dealer was made aware of the failure and had scheduled an upcoming appointment for diagnosis. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V348000 (Electrical System). The failure mileage was 241.
Corrective Action:
The contact owns a 2021 Chrysler Voyager. The contact stated that after stopping at a stop sign, the contact depressed the accelerator pedal and the vehicle inadvertently shifted into park and shut-off. The contact was able to restart the vehicle. The automatic start stop warning light was illuminated. The dealer was made aware of the failure and had scheduled an upcoming appointment for diagnosis. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V348000 (Electrical System). The failure mileage was 241.
Additional Notes:
The contact owns a 2021 Chrysler Voyager. The contact stated that after stopping at a stop sign, the contact depressed the accelerator pedal and the vehicle inadvertently shifted into park and shut-off. The contact was able to restart the vehicle. The automatic start stop warning light was illuminated. The dealer was made aware of the failure and had scheduled an upcoming appointment for diagnosis. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V348000 (Electrical System). The failure mileage was 241.
Mfg Campaign: 11429467
Recall Date: Aug 17, 2021
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury