Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 06C, 54C, 55C
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Voyager and Pacifica vehicles. The windshield wiper arm nuts may be improperly tightened, which can cause the wipers to not function properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z80
Recall Date: Aug 11, 2022
Consumer Complaints
2 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We purchased this vehicle from a dealership in July 2024. The vehicle is only 2 years old and we have taken it to the dealership for repairs on multiple issues within the electrical components two times in one week. The first issue was the lift gate mechanism was failing which drained both of our batteries and the second issue was the horn failed. The horn is a major safety concern. Not to mention the fact that the horn parts are on back order, most likely due to many other malfunctioning horns in the Chrysler voyager. There were no warnings about when our horn actually started malfunctioning or anything until we tried to use it while driving and it failed to work. Again, I’m concerned as to why this particular issue has yet to be recalled considering the dealership stated that the mechanism is an electrical issue within the mother board of the vehicle. I’m also concerned as to why this mechanism would fail in just a two year old vehicle. I’ve never had a vehicles horn go out ever in my ownership of cars. This particular situation in my opinion needs to have an official recall as well as reimbursement for the failed mechanisms.
Corrective Action:
We purchased this vehicle from a dealership in July 2024. The vehicle is only 2 years old and we have taken it to the dealership for repairs on multiple issues within the electrical components two times in one week. The first issue was the lift gate mechanism was failing which drained both of our batteries and the second issue was the horn failed. The horn is a major safety concern. Not to mention the fact that the horn parts are on back order, most likely due to many other malfunctioning horns in the Chrysler voyager. There were no warnings about when our horn actually started malfunctioning or anything until we tried to use it while driving and it failed to work. Again, I’m concerned as to why this particular issue has yet to be recalled considering the dealership stated that the mechanism is an electrical issue within the mother board of the vehicle. I’m also concerned as to why this mechanism would fail in just a two year old vehicle. I’ve never had a vehicles horn go out ever in my ownership of cars. This particular situation in my opinion needs to have an official recall as well as reimbursement for the failed mechanisms.
Additional Notes:
We purchased this vehicle from a dealership in July 2024. The vehicle is only 2 years old and we have taken it to the dealership for repairs on multiple issues within the electrical components two times in one week. The first issue was the lift gate mechanism was failing which drained both of our batteries and the second issue was the horn failed. The horn is a major safety concern. Not to mention the fact that the horn parts are on back order, most likely due to many other malfunctioning horns in the Chrysler voyager. There were no warnings about when our horn actually started malfunctioning or anything until we tried to use it while driving and it failed to work. Again, I’m concerned as to why this particular issue has yet to be recalled considering the dealership stated that the mechanism is an electrical issue within the mother board of the vehicle. I’m also concerned as to why this mechanism would fail in just a two year old vehicle. I’ve never had a vehicles horn go out ever in my ownership of cars. This particular situation in my opinion needs to have an official recall as well as reimbursement for the failed mechanisms.
Mfg Campaign: 11628426
Recall Date: Dec 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2022 Chrysler Voyager LX. The contact stated that while his wife was driving at slow speeds into a home garage, the vehicle suddenly accelerated on its own, colliding with the garage door. After which, the vehicle reversed and continued to accelerate across the street, coming to a complete stop after colliding with another garage door. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. A police report was filed, and injuries were reported. The contact reported pain in his neck and back and was treated by paramedics; however, he refused transport to an area hospital. The manufacturer was not notified of the failure. The failure mileage was 4,000.
Corrective Action:
The contact owns a 2022 Chrysler Voyager LX. The contact stated that while his wife was driving at slow speeds into a home garage, the vehicle suddenly accelerated on its own, colliding with the garage door. After which, the vehicle reversed and continued to accelerate across the street, coming to a complete stop after colliding with another garage door. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. A police report was filed, and injuries were reported. The contact reported pain in his neck and back and was treated by paramedics; however, he refused transport to an area hospital. The manufacturer was not notified of the failure. The failure mileage was 4,000.
Additional Notes:
The contact owns a 2022 Chrysler Voyager LX. The contact stated that while his wife was driving at slow speeds into a home garage, the vehicle suddenly accelerated on its own, colliding with the garage door. After which, the vehicle reversed and continued to accelerate across the street, coming to a complete stop after colliding with another garage door. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. A police report was filed, and injuries were reported. The contact reported pain in his neck and back and was treated by paramedics; however, he refused transport to an area hospital. The manufacturer was not notified of the failure. The failure mileage was 4,000.
Mfg Campaign: 11591629
Recall Date: May 30, 2024
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