Complaints & Recalls
Consumer Complaints
1 ComplaintForest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
While the motorhome is traveling down the road, hitting any dips or bumps in the road at any speed, one of the supports for the coach frame hits the helper springs in the rear of the coach. Also, at the front end of the spring, the head of the shackle bolt rubs against one of the welded brackets. Coachmen RV installed helper springs that are manufactured by Super Springs Inc on the rear suspension of the Ford E450 Class C motorhomes. It is part of their “CRV Comfort Ride” package. The added helper springs are making contact with one of the frame supports for the coach on both the driver and passenger side. This is due to not having enough clearance for suspension travel. Forest River/Coachmen has been contacted about the issue.
Corrective Action:
While the motorhome is traveling down the road, hitting any dips or bumps in the road at any speed, one of the supports for the coach frame hits the helper springs in the rear of the coach. Also, at the front end of the spring, the head of the shackle bolt rubs against one of the welded brackets. Coachmen RV installed helper springs that are manufactured by Super Springs Inc on the rear suspension of the Ford E450 Class C motorhomes. It is part of their “CRV Comfort Ride” package. The added helper springs are making contact with one of the frame supports for the coach on both the driver and passenger side. This is due to not having enough clearance for suspension travel. Forest River/Coachmen has been contacted about the issue.
Additional Notes:
While the motorhome is traveling down the road, hitting any dips or bumps in the road at any speed, one of the supports for the coach frame hits the helper springs in the rear of the coach. Also, at the front end of the spring, the head of the shackle bolt rubs against one of the welded brackets. Coachmen RV installed helper springs that are manufactured by Super Springs Inc on the rear suspension of the Ford E450 Class C motorhomes. It is part of their “CRV Comfort Ride” package. The added helper springs are making contact with one of the frame supports for the coach on both the driver and passenger side. This is due to not having enough clearance for suspension travel. Forest River/Coachmen has been contacted about the issue.
Mfg Campaign: 11628089
Recall Date: Nov 30, 2024
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