Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018 Rockwood and Flagstaff, and Coachmen Freedom Express recreational trailers and 2017-2018 Palomino and XLR ToyHauler and Coachmen Viking recreational trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-0610
Recall Date: Jan 12, 2018
Consumer Complaints
1 ComplaintForest River, Inc.
Defect Description:
STRUCTURE:BODY:ROOF AND PILLARS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 COACHMEN VIKING RV. THE CONTACT MENTIONED THAT THE ROOF COLLAPSED WHILE IT WAS BEING WOUND DOWN. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO ANGLER'S CHOICE MARINE (6611 A L PHILPOTT HWY, MARTINSVILLE, VA 24112, (276) 632-5600) AND WAS REPAIRED. THE CONTACT WAS NOT PROVIDED INFORMATION ON WHAT CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. *TT
Corrective Action:
TL* THE CONTACT OWNS A 2018 COACHMEN VIKING RV. THE CONTACT MENTIONED THAT THE ROOF COLLAPSED WHILE IT WAS BEING WOUND DOWN. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO ANGLER'S CHOICE MARINE (6611 A L PHILPOTT HWY, MARTINSVILLE, VA 24112, (276) 632-5600) AND WAS REPAIRED. THE CONTACT WAS NOT PROVIDED INFORMATION ON WHAT CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. *TT
Additional Notes:
TL* THE CONTACT OWNS A 2018 COACHMEN VIKING RV. THE CONTACT MENTIONED THAT THE ROOF COLLAPSED WHILE IT WAS BEING WOUND DOWN. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO ANGLER'S CHOICE MARINE (6611 A L PHILPOTT HWY, MARTINSVILLE, VA 24112, (276) 632-5600) AND WAS REPAIRED. THE CONTACT WAS NOT PROVIDED INFORMATION ON WHAT CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. *TT
Mfg Campaign: 11130930
Recall Date: Sep 24, 2018
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