Complaints & Recalls
Consumer Complaints
1 ComplaintChrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving, the car suddenly went into "Turtle Mode" in which the car slowed down by itself and numerous warnings on the dash board suddenly appear including "Service Electrical System". Since I am in the middle of driving on a fairly busy street I attempt to get the car moving again and step on the accelerator pedal. The car does increase in speed but now will not stop speeding up even when I let off the gas pedal. The speed of the vehicle keeps getting faster ON IT'S OWN. I have to step on the brake and keep braking to get the car to slow down again. Then it starts to "Turtle" again and slows to a crawl. It step on the gas again and again the car starts to accelerate on it's own even when I let off the gas pedal. I regained control using the brake alone to get the car to a safe place where I could park and turn the car off.
Corrective Action:
While driving, the car suddenly went into "Turtle Mode" in which the car slowed down by itself and numerous warnings on the dash board suddenly appear including "Service Electrical System". Since I am in the middle of driving on a fairly busy street I attempt to get the car moving again and step on the accelerator pedal. The car does increase in speed but now will not stop speeding up even when I let off the gas pedal. The speed of the vehicle keeps getting faster ON IT'S OWN. I have to step on the brake and keep braking to get the car to slow down again. Then it starts to "Turtle" again and slows to a crawl. It step on the gas again and again the car starts to accelerate on it's own even when I let off the gas pedal. I regained control using the brake alone to get the car to a safe place where I could park and turn the car off.
Additional Notes:
While driving, the car suddenly went into "Turtle Mode" in which the car slowed down by itself and numerous warnings on the dash board suddenly appear including "Service Electrical System". Since I am in the middle of driving on a fairly busy street I attempt to get the car moving again and step on the accelerator pedal. The car does increase in speed but now will not stop speeding up even when I let off the gas pedal. The speed of the vehicle keeps getting faster ON IT'S OWN. I have to step on the brake and keep braking to get the car to slow down again. Then it starts to "Turtle" again and slows to a crawl. It step on the gas again and again the car starts to accelerate on it's own even when I let off the gas pedal. I regained control using the brake alone to get the car to a safe place where I could park and turn the car off.
Mfg Campaign: 11652971
Recall Date: Apr 5, 2025
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